Penn National Gaming, Inc.

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Search Results Page 27 of 34

Job Locations US-PA-Philadelphia
- Demonstrate best-in-class programming skills to develop secure, tested, optimized, scalable code. - Translate business requirements into code. - Collaborate with designers, product managers, ops engineers, client engineers, QA engineers and various other teams and stakeholders to solve innovative problems utilizing out-of-the-box solutions.- Communicate clearly and effectively using Github, Slack, Google Docs, JIRA, so as to keep all stakeholders in-the-loop regarding relevant issues.- Interact thoughtfully and professionally with everyone including non-technical colleagues.- Ability to work in a highly regulated environment and develop code according to regulatory requirements 
Job ID
2021-81886
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-PA-Philadelphia
- Design, develop and deploy a big data stack and data processing infrastructure platform- Architect and rearchitect multi-tenant databases to meet the needs of our customer base- Improve data validation and data quality monitoring- Work with client and backend teams to guide events driven designs- Optimize and tune the databases to improve performance and reduce cost- Write and maintain terraform to enable data engineering and science teams to safely deploy tools and services
Job ID
2020-74203
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-PA-Philadelphia
- Demonstrate best-in-class programming skills to develop highly innovative, high-impact, consumer-facing web apps.- Translate business requirements into thoughtfully architected, reusable code. - Squash bugs to make sure our user experience is unrivaled. - Collaborate with designers, product managers, project managers, ops engineers, QA engineers and various other teams and stakeholders to solve novel problems.- Communicate clearly and effectively using Github, Slack, Google Docs, ZenHub, and email.- Interact thoughtfully and professionally with everyone including non-technical colleagues.
Job ID
2020-75481
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-PA-Grantville
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Prepares and follows audit programs to conduct audits.- Performs detail testing of source documents to ensure compliance with requirements of Internal Control Manuals, Regulatory Rules/Acts and departmental policies and procedures.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Performs observations and analysis of departmental procedures to ensure compliance and operational efficiencies are consistent with pre-established guidelines.- Recommends and implements alternative procedures to enhance operations.- Recommends improvements to procedures, operational efficiencies and continued compliance.- Identifies weaknesses in audit findings and recommends solutions.- Completes audit files with working papers referenced to the audit programs.- Liaises with external auditors to communicate information and resolve problems.- Presents audit issues to Manager for the development of reports and recommendations.- Maintains audit files, ensures files contain planning memos, programs and reports and follows up to ensure audit recommendations have been followed.- Analyzes data obtained for evidence of deficiencies in controls, duplication of efforts, extravagance, fraud, or lack of compliance with law, government regulations and management plans, policies or procedures.- Assists in planning the theory and scope of audits and related audit programs.- Serves as lead of Internal Auditors in the field as needed.- Develops and recommends alternative procedures to enhance operations.- Completes audit files with working papers referenced to the audit program.- Reviews staff audit files and makes corrections as needed.  Makes recommendations on improvements based upon findings.- Maintains strict confidentiality in all departmental and company matters.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2020-77335
Position Type
Regular Full-Time
Category
Legal, Audit, Compliance & Risk
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-Philadelphia
- Take new features head-on. Go through detailed user-stories / tasks and build new UX / UI using native Swift.- Maintain the networking and data library written in Swift.- Squash bugs to make sure our user experience is unrivaled.- Build scalable and highly optimized code.- Collaborate with various stakeholders to solve innovative problems utilizing out-of-the-box solutions.- Be on top of WWDC announcements and leverage new iOS features in our app portfolio.
Job ID
2021-82849
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-NJ-Cherry Hill
- Lead and manage the Continuous Improvement Team to ensure PI is able to meet key deadlines and business objectives as the operation scales into new jurisdictions- Analyze current business processes in the operation and drive change by introducing process improvement measures where needed- Manage the development of an internal quality assurance program for the operation- Develop short, medium- and long-term strategies for areas of the operation including Launch Readiness, Continuous Improvement, Player Experience, Risk and PaymentsDelegate analyst resources to perform operational gap analysis on new state regulations as PI prepares to launch in new jurisdictions- Manage and execute on business continuity procedures and gather feedback from relevant department stakeholders - Lead all project management efforts across departments in the Cherry Hill operations center - Manage Ad –hoc projects and monthly health checks on existing Standard Operating Procedure and Internal Control effectiveness- Partner with business stakeholders to identify additional reporting needs for the operation and manage third party partners in the development these reporting deliverables- Build quality assurance program for the Cherry Hill Operations center and assume overall accountability in oversight of the program- Audit all KPIs across the Cherry Hill Operation and hold Risk & Payments and Player Experience Departments accountable - Responsible for all operational and procedural quality assurance protocols for all verticals in PI- Oversee Team Member development and learning to ensure engagement and retention of Team Members- Make recommendations for staffing, including interviewing and hiring new Team Members- Promote accountability of all team members by coaching, delivering constructive feedback, and conducting performance evaluations (including disciplining, coaching, and counseling).- Identify issues, and develop solutions and solve, with the Compliance Team, when gaps are uncovered in operational processes and procedures- Monitor progress on all newly introduced policy and procedural changes, and pivot as necessary where gaps exist.- Work with other business leaders to implement and improve procedures to ensure organizational efficiencies.- Perform other duties as assigned. 
Job ID
2021-81080
Position Type
Regular Full-Time
Category
Interactive Gaming & Product/Project Management
Casino Property
Penn Interactive Ventures - NJ
Job Locations US-PA-Philadelphia
- Being part of our on-call rotation to ensure the availability of our service.- Support the SRE team in the development of workflows, bug triage, roadmaps and multi-project updates.- Develop and maintain internal tools and services to monitor production jobs to ensure they execute as expected. - Proactively monitor application and infrastructure alerts and be able to react quickly.- Build automation around monitoring/alerting to improve mean time to acknowledge or help the stack self-heal- Identify weaknesses and support and dive into fixing them- Work closely with our vendors after incidents to help resolve and support escalation- Assist other teams as issues present themselves in either their code base or infrastructure
Job ID
2021-80276
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-OH-Toledo
- interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner - Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables - Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area - Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion - Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed - Making coffee or tea as needed - Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe work station - Partnering with culinary team and server to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction  - Maintaining all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators - Accountable for meeting or exceeding all State and company sanitation requirements (ServSafe) - Adhering to regulatory, safety, departmental and company policies - Supporting safety and accident prevention programs (non slip footwear, proper lifting) - Presenting oneself as a Credit to Company and encourages others to do the same  - Performing all other related and compatible duties as assigned
Job ID
2021-83456
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-IL-Aurora
- Deliver internal and external guest service in accordance with company service standards- Performs all duties in a polite, professional, and responsible manner, including but not limited to immediately alerting management of guests who are intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy- Communicate accurate detail of all menu items and preparation methods as necessary - Operating a POS system- Assists with overall room functions by performing duties that include cleaning, bussing, and resetting tables, menus, and rolling silverware as needed- Maintains a clean and stocked workstation in accordance with established health and safety guidelines- Attends departmental and company meetings as required- Performs all job functions in conjunction with the guidelines described in the department standard operating procedures manual- Other duties as assigned
Job ID
2021-83032
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-OH-Youngstown
- interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner - Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables - Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area - Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion - Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed - Making coffee or tea as needed - Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe work station - Partnering with culinary team and server to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction  - Maintaining all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators - Accountable for meeting or exceeding all State and company sanitation requirements (ServSafe) - Adhering to regulatory, safety, departmental and company policies - Supporting safety and accident prevention programs (non slip footwear, proper lifting) - Presenting oneself as a Credit to Company and encourages others to do the same  - Performing all other related and compatible duties as assigned - Operating a cash register/POS System, ringing proper amount into the register and giving the guest  the correct change; accounting for all cash, charge and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities
Job ID
2021-83851
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-KS-Kansas City
Hollywood Casino at Kansas Speedway is currently looking for a Server for our Sports Bar to join our team.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Promptly and accurately take beverage and food orders, transmit orders to Culinary team and serve food items to guests. - Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of POS System, cash bag or bank. - Provide table service to customers according to department standards. - Follow appropriate food handling procedures to ensure safe, quality products. - Maintain cleanliness/appearance of assigned area, stock/restock supplies and complete side duties according to department standards. - Participate as a team member with all servers, bussers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation. - Meet department uniform, appearance and grooming requirements. - Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned.  
Job ID
2021-78059
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-PA-Philadelphia
- Write production ready Go code for our REST and Socket servers.- Use PostgreSQL, and Redis search data stores.- Work closely with client engineers and designers to implement endpoints.- Manage tasks and communicate with producers and teammates.- Read and implement probability models from mathematicians.
Job ID
2021-83727
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-OH-Toledo
- interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner - Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables - Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area - Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion - Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed - Making coffee or tea as needed - Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe work station - Partnering with culinary team and server to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction  - Maintaining all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators - Accountable for meeting or exceeding all State and company sanitation requirements (ServSafe) - Adhering to regulatory, safety, departmental and company policies - Supporting safety and accident prevention programs (non slip footwear, proper lifting) - Presenting oneself as a Credit to Company and encourages others to do the same  - Performing all other related and compatible duties as assigned
Job ID
2021-81691
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Toledo
Job Locations US-PA-Grantville
- Acknowledge guests with a warm verbal greeting and eye contact, in accordance with our Red Carpet Customer Service training, present menus, and promptly take order. - Establish rapport with guests providing outstanding customer service and creating a friendly and fun atmosphere in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.   - Act as guide of guest's dining experience/ambassador of good will. - Prepare restaurant and table for service. - Manage assigned section and provide superb service following the service standards. - Show enthusiasm towards guest and product. - Help fellow servers; maintain a team mentality.  - Accurate computer input of orders and delivery of food, wine, and beverages. - Reconcile checks, thank guest, and invite them back. - Clear and reset tables. - Maintain awareness of guest alcohol intake in accordance with RAMP guidelines. - Stock side stations throughout the shift; perform opening/closing side work.
Job ID
2021-82106
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-York
Greet and verbally acknowledge each guest promptly Guide of guest's dining experience / ambassador of good will Prepare restaurant and table for service Manage their section and provide superb service following the service standards Show enthusiasm towards guest and product Help follow servers; maintain a team mentality Accurate computer input of orders and delivery of food, wine and beverages Reconcile checks, thank guest and invite them back Clear and reset tablesMaintain awareness of guest alcohol intake in accordance with RAMP guidelines Stock side stations throughout the shift; Perform opening/closing side work
Job ID
2021-82749
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino York
Job Locations US-PA-York
Greet and verbally acknowledge each guest promptly Guide of guest's dining experience / ambassador of good will Prepare restaurant and table for service Manage their section and provide superb service following the service standards Show enthusiasm towards guest and product Help follow servers; maintain a team mentality Accurate computer input of orders and delivery of food, wine and beverages Reconcile checks, thank guest and invite them back Clear and reset tablesMaintain awareness of guest alcohol intake in accordance with RAMP guidelines Stock side stations throughout the shift; Perform opening/closing side work
Job ID
2021-82750
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino York
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions- Greets each guest entering restaurant- Takes food and drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities- Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards- Completes any reasonably requested job duty or any reasonable request made by manager or management personnel- Recognizes players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate service- Knows and promotes current property events and promotions- Thanks customers, invites them back, wishes them luck
Job ID
2021-81512
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Plainridge Park Casino
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions- Greets each guest entering restaurant- Takes food and drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities- Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards- Completes any reasonably requested job duty or any reasonable request made by manager or management personnel- Recognizes players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate service- Knows and promotes current property events and promotions- Thanks customers, invites them back, wishes them luck
Job ID
2021-81513
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Plainridge Park Casino
Job Locations US-IL-Aurora
- Deliver internal and external guest service in accordance with company service standards- Performs all duties in a polite, professional, and responsible manner, including but not limited to immediately alerting management of guests who are intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy- Promoting casino events and programs- Resolving service problems according to procedures- Providing fast, friendly, professional beverage service to casino guests and beverage servers in accordance with company standards- Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with servers, and presenting drinks to guests or servers as required- Slicing and pitting fruit as required- Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures- Operating a cash register/POS System, ringing proper amount into the register, and giving the guest or server the correct change; accounting for all cash, charge, and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities.- Handles to-go orders- Maintaining a clean and stocked workstation in accordance with established health and safety guidelines- Performs all job functions in conjunction with the guidelines described in the department standard operating procedures manual- Other duties as assigned
Job ID
2021-83027
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-KS-Kansas City
ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary:   - Provides technical support for end user computers, applications, printers, phones, time clocks, key control devices, network and application connectivity, and cell phones/radio devices.  - Resolves and tracks end user software/hardware computer problems and work with end users to identify technology needs that will help streamline their business processes - installs and troubleshoots hardware and software.  This includes, but not limited to, network equipment, computers, printers, phones, time clocks, and key control devices. - Maintains phone system, including but not limited to moves, adds and changes, along with occasional wire installation and system troubleshooting - Maintains inventory control for all hardware/software; maintains equipment organization to help expedite service. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Assists with the remote access process when vendors need to provide support for upgrades and troubleshooting issues. - Troubleshoots network connectivity for property systems and maintain network wire management. - Completes profile request administration for network and property systems; Add/change/modify end user access according to department and regulatory policy. - Consults with vendors to improve customer service and reduce problems in the environment. - Meets department uniform, appearance and grooming requirements. - Keeps work area clean and free of safety hazards, debris and litter. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Perform all job duties in a safe and responsible manner.
Job ID
2021-83569
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Hollywood Casino at Kansas Speedway

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