Penn National Gaming, Inc.

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Search Results Page 26 of 34

Job Locations US-MA-Plainville
- Responsible for fostering a fun environment. - Responsible for being a gracious host to all guests and co-workers. - Responsible for promoting a positive influence in the community and participating in company-sponsored events. - Provide security on assigned casino or landing area:  maintain high visibility, handle problem situations, watch for safety hazards, and provide assistance to medical officer. - Patrol of parking lots. - Provide security escorts for all monetary transfers, fills, and credit. - Oversee customer boarding and disembarking:  provide crowd control, direct traffic, check i.D., check for cameras, bottles, and other items not allowed on casino floor. - Provide assistance to customers:  give directions, call cabs, assist with car trouble, etc. - Provide special assistance to disabled patrons as necessary. - Assist with table and slot drops. - Observe hard count crew doing the slot drop and transport tokens to hard count room. - Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room. - Monitor all entry and exit from hard count, soft count, and vault, and maintain logs of these activities. - Serve as dispatcher. - Dispatch other officers to various assignments and maintain activity log sheets. - Watch and record monitors. - Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure. - Testify in court on behalf of state gaming boards. - Occasionally, strenuous physical activity is required. - Meet departmental uniform, appearance, and grooming requirements. - Meet attendance guidelines of the job and adhere to regulatory, departmental, and company policies. - Keep work areas clean and free of safety hazards, debris, and litter. - Perform all job duties in a safe and responsible manner. - Any reasonable request made by your supervisor or any management personnel.
Job ID
2021-80406
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Plainridge Park Casino
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment. - Responsible for being a gracious host to all guests and co-workers. - Responsible for promoting a positive influence in the community and participating in company-sponsored events. - Provide security on assigned casino or landing area:  maintain high visibility, handle problem situations, watch for safety hazards, and provide assistance to medical officer. - Patrol of parking lots. - Provide security escorts for all monetary transfers, fills, and credit. - Oversee customer boarding and disembarking:  provide crowd control, direct traffic, check i.D., check for cameras, bottles, and other items not allowed on casino floor. - Provide assistance to customers:  give directions, call cabs, assist with car trouble, etc. - Provide special assistance to disabled patrons as necessary. - Assist with table and slot drops. - Observe hard count crew doing the slot drop and transport tokens to hard count room. - Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room. - Monitor all entry and exit from hard count, soft count, and vault, and maintain logs of these activities. - Serve as dispatcher. - Dispatch other officers to various assignments and maintain activity log sheets. - Watch and record monitors. - Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure. - Testify in court on behalf of state gaming boards. - Occasionally, strenuous physical activity is required. - Meet departmental uniform, appearance, and grooming requirements. - Meet attendance guidelines of the job and adhere to regulatory, departmental, and company policies. - Keep work areas clean and free of safety hazards, debris, and litter. - Perform all job duties in a safe and responsible manner. - Any reasonable request made by your supervisor or any management personnel.
Job ID
2021-80407
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
Plainridge Park Casino
Job Locations US-TX-Selma
- Adheres to all departmental and company policies and procedures regarding guest service standards. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary. - Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer. - Assists leadership and prepares detailed reports on Security-related incidents that occur on company property. - Attends all departmental, company, and safety/first aid training programs as scheduled. - Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures. - May assist in the handling of horses. - Checks identification of all persons that appear to be under 21 years of age. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-81888
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Retama Park
Job Locations US-PA-Grantville
- Officers are employed to protect property and life and enforce safety regulations by performing the following duties in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Perform and complete all duties necessary to comply with PGCB mandated requirements, which include but are not limited to, gaming-related drops, card and dice reconciliation, inspection, cancellation, and destruction, re-issuance of poker cards, and transport of locked chip carriers and documents to and from the Chip Bank. - through alertness, diligence, specified procedures, and proactive attention to potential danger and security risks, the Security Officer shall protect our guests, our property, and our staff from harm or loss. - Patrol, periodically, buildings and grounds of the facility, as directed; or stand watch, as directed, at an assigned Security post, in order to oversee the comfort, safety, and security of our guests. - Examine various points of entry to determine that they are secure. - Conduct inspections, in accordance with procedures, to ensure equipment and facilities are in a safe condition. - Watch for and conduct timely reporting of irregularities such as fire hazards, leaking water pipes, and security doors left unlocked to the appropriate authority. - Guard against theft of company property. - Greet all guests and staff in a positive, friendly, and professional manner. - Regulate vehicle and pedestrian traffic at plant entrance to maintain orderly flow, as directed. - With care and professionalism, ensure compliance of Hollywood Casino's responsibility to prevent over-consumption of alcohol.
Job ID
2021-83753
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-Grantville
- Officers are employed to protect property and life and enforce safety regulations by performing the following duties in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Perform and complete all duties necessary to comply with PGCB mandated requirements, which include but are not limited to, gaming-related drops, card and dice reconciliation, inspection, cancellation, and destruction, re-issuance of poker cards, and transport of locked chip carriers and documents to and from the Chip Bank. - through alertness, diligence, specified procedures, and proactive attention to potential danger and security risks, the Security Officer shall protect our guests, our property, and our staff from harm or loss. - Patrol, periodically, buildings and grounds of the facility, as directed; or stand watch, as directed, at an assigned Security post, in order to oversee the comfort, safety, and security of our guests. - Examine various points of entry to determine that they are secure. - Conduct inspections, in accordance with procedures, to ensure equipment and facilities are in a safe condition. - Watch for and conduct timely reporting of irregularities such as fire hazards, leaking water pipes, and security doors left unlocked to the appropriate authority. - Guard against theft of company property. - Greet all guests and staff in a positive, friendly, and professional manner. - Regulate vehicle and pedestrian traffic at plant entrance to maintain orderly flow, as directed. - With care and professionalism, ensure compliance of Hollywood Casino's responsibility to prevent over-consumption of alcohol.
Job ID
2021-81279
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-MO-Riverside
- This position is responsible for providing superior service to our guests - Must seek out opportunities to be of service - Maintain highly visible patrols to insure a safe gaming experience - Assure quality support to other departments so that they may serve guests more effectively - Promote the property promotions and events - Maintain public order and enforcing safety rules - Protecting property and assets - investigate disturbances in the hotel, casino, or racing areas - Create fun and excitement with the customer
Job ID
2021-82210
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-IL-Joliet
- Performs duties to monitor the activities of the staff and guests to ensure compliance with organizational policies, regulatory guidelines, and safety rules. - Takes necessary steps to ensure the safety and security of operations.- Exercises good judgment to ensure the safety and security of the guests, staff, and assets within the limits of standard or accepted policies and procedures.- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Staffs various posts as assigned.- Coordinates with Surveillance on monitoring critical areas.- Maintains visible presence and takes action to ensure the safety and security of guests, staff, and organizational assets.- Monitors and controls guest access to and from the vessels or non-public areas.- Helps to arrest and/or physically restrain a resistant individual.- Removes and detains in a Security area unruly and disruptive individuals or persons engaged in criminal activity.- Other duties as assigned.
Job ID
2021-83085
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino Joliet
Job Locations US-IL-Alton
- Must promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with. - Effectively responds to supervisor’s requests in all areas of customer interaction and customer concerns. - Provides security to assigned area or parking lot; maintains high visibility, handles problem situations, and watches for safety hazards. - Provides security escorts for all monetary transfers, fills, and credits. - Provides security escort as requested for jackpot winners. - Oversees customer boarding and disembarking: provides crowd control, directs traffic, checks iD’s, and checks for oversized bags, cameras, bottles, and other items not allowed on property. - Responsible for actively patrolling sections/floor looking for interaction opportunities, answering calls while still maintaining the ability to build relationships. - Provides assistance to customers: gives directions, calls cabs, assists with car trouble, etc.  Provides special assistance to disabled patrons, as necessary. - Assists with Table and Slot drops. Observes Count members during the validator drop and transports/escorts to Count Room. -  Provides assistance for Table drop by providing drop boxes, observing the count, and securing drop boxes in the Count Room.  Monitors all entrances and exits from Count Room, and Vault.  Maintains logs of these activities. - Serves as dispatcher.  Dispatches other Officers to various assignments and maintains activity log sheets.  Watches and records monitors and alarms. - Writes detailed reports as required for incidents involving law violations and/or violations for company policy and/or procedure. - Testifies in court on behalf of the company as necessary. - Administers first aid and life support when necessary (CPR/AED). - Occasionally, strenuous physical activity is required. - is familiar with emergency procedures for all Argosy Casino patrons and employees, including abandon ship,fire, man overboard, and bomb search. - Complies with company policies, all state and federal regulations, and internal controls as relates to this position. - Employees may be required to perform duties outside of their normal job descriptions where, in the company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
Job ID
2021-79698
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Argosy Casino Alton
Job Locations US-MO-Riverside
- This position is responsible for providing superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Assure quality support to other departments so that they may serve guests more effectively- Promote the property promotions and events- Maintain public order and enforcing safety rules- Protecting property and assets- Investigate disturbances in the hotel, casino, or racing areas- Create fun and excitement with the customer
Job ID
2020-75853
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-IL-Joliet
- Performs duties to monitor the activities of the staff and guests to ensure compliance with organizational policies, regulatory guidelines, and safety rules.  Takes necessary steps to ensure the safety and security of operations. - Exercises good judgment to ensure the safety and security of the guests, staff, and assets within the limits of standard or accepted policies and procedures. - Staffs various posts as assigned.- Coordinates with Surveillance on monitoring critical areas.- Maintains visible presence and takes action to ensure the safety and security of guests, staff, and organizational assets.- Monitors and controls guest access to and from the vessels or non-public areas.- Helps to arrest and/or physically restrain a resistant individual.- Removes and detains in a Security area unruly and disruptive individuals or persons engaged in criminal activity.- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Other duties as assigned.
Job ID
2021-79938
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino Joliet
Job Locations US-WV-Charles Town
- $1,500 sign-on bonus (internal applicants not eligible for sign-on bonus)- Starting Hourly Pay: $12.00- Must be at least 18 years of age.- Ensures the safety of employees and others in the racing and barn areas of HCCTR.- Permits authorized persons to enter property.- Reports critical situations to appropriate supervisor.- Reports to the Security supervisor, any violations, acts or situations which are detrimental to the best interest of HCCTR. - Watches for and reports irregularities such as fire hazards, leaking water pipes, etc.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures behavior and appearance are in compliance with established standards.- Maintains complete confidentiality at all times with respect to the internal functions of the Security department as well as any other information deemed to be confidential.- Maintains a professional work environment with management and staff.- Participates in meetings and training as required.- Performs all job duties in a safe and responsible manner and reports safety hazards immediately.- Maintains complete confidentiality of all company and patient information at all times.- Performs other duties as may be assigned by department and/or company management.- Prepares reports as requested or required. SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities.
Job ID
2021-82612
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-WV-Charles Town
- $1,500 sign-on bonus (internal applicants not eligible)- Starting Hourly Rate: $12.00- Schedule: Wed-Sat Evenings- Ensures the safety of employees and others in the racing and barn areas of HCCTR.- Permits authorized persons to enter property.- Reports critical situations to appropriate supervisor.- Reports to the Security supervisor, any violations, acts or situations which are detrimental to the best interest of HCCTR. - Watches for and reports irregularities such as fire hazards, leaking water pipes, etc.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures behavior and appearance are in compliance with established standards.- Maintains complete confidentiality at all times with respect to the internal functions of the Security department as well as any other information deemed to be confidential.- Maintains a professional work environment with management and staff.- Participates in meetings and training as required.- Performs all job duties in a safe and responsible manner and reports safety hazards immediately.- Maintains complete confidentiality of all company and patient information at all times.- Performs other duties as may be assigned by department and/or company management.- Prepares reports as requested or required. SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities.
Job ID
2021-83547
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-MS-Tunica Resorts
Provides security for bank escorts and other movement of money on the casino floor. Performs chip fills to table games. Provides escorts to guests as requested. Assists the Security Supervisor in maintaining order on the casino floor by providing backup when needed in confrontations. Ensures that minors are not on the casino floor by conducting identification checks. Covers posts and assignments when needed. Provides information to guests concerning locations and special events. Provides transportation for guest if needed. Assisted guest in obtaining their valet parked vehicle if needed.
Job ID
2021-81931
Position Type
Regular Full-Time
Casino Property
Hollywood Casino Tunica
Job Locations US-NV-Henderson
 Major Job Duties:  - Maintains vigilance at assigned posts for all activities.- Provides exceptional customer service to all internal and external guests.- Maintains routine patrols throughout the premises and maintains observation for criminal activities and general non-compliance to company rules and policies.- Provides safe and secure transportation of house monies between one point and another.- Provides visual surveillance of all areas to detect fire and safety hazards and other defects, which might compromise the well being of life and property.- Keeps alert for undesirables, juveniles (persons under the age of 21 years in the Casino) and other persons who are disrupting the peace of the establishment.- Provides all escorts and acts as a runner for gaming requests such as pit fills.- Provides detailed written reports, which document the pertinent information of an incident in accordance with the policies and procedures
Job ID
2021-82185
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
M Resort
Job Locations US-CO-Black Hawk
Starting pay $18.00/hr. plus experiential increases- Adheres to departmental and company policies and procedures regarding guest service standards. - Provides a safe, secure, and comfortable environment for all guests and team members.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. May include uneven, incline, decline surfaces, and stairs.- Escorts and transports funds for table fills, slots and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies and or cleaning personnel.- Maintains strict confidentiality and professionalism in all company matters.- Operates security dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides superior guest experience through consistent, positive interaction. - May be required to assist with property incidents acting as a first responder to include but not limited to, guest medicals and intoxicated patrons, obtaining guest information on security related incidents that may occur on company property. - Ability to lift and carry up to 50 lbs. - Knowledgeable of applicable state laws and gaming regulations. - Ability to patrol by foot and/or stand long periods of time (6-8 hours) while verifying identification credentials to prevent underage access to gaming areas.- This is a uniformed position, which requires that team member’s comply with Ameristar uniform appearance standards while on duty.
Job ID
2021-78447
Starting Salary
USD $18.00/Hr.
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-NV-Henderson
- Maintains vigilance at assigned posts for all activities.- Provides exceptional customer service to all internal and external guests.- Maintains routine patrols throughout the premises and maintains observation for criminal activities and general non-compliance to company rules and policies.- Provides safe and secure transportation of house monies between one point and another.- Provides visual surveillance of all areas to detect fire and safety hazards and other defects, which might compromise the well being of life and property.- Keeps alert for undesirables, juveniles (persons under the age of 21 years in the Casino) and other persons who are disrupting the peace of the establishment.- Provides all escorts and acts as a runner for gaming requests such as pit fills.- Provides detailed written reports, which document the pertinent information of an incident in accordance with the policies and procedures
Job ID
2021-81834
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
M Resort
Job Locations US-LA-Lake Charles
- Adheres to all departmental and company policies and procedures regarding guest service standards. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary. - Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer. - Assists leadership and prepares detailed reports on Security-related incidents that occur on company property. - Attends all departmental, company, and safety/first aid training programs as scheduled. - Performs all functions of Fire Safety Office, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures. - Checks identification of all persons that appear to be under 21 years of age. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-83610
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-KS-Kansas City
Hollywood Casino Kansas Speedway is currently looking for a Security Officer to join the team.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide security for casino property; maintains high visibility, handles problem situations, watches for safety hazards, and provide assistance during emergencies. - Patrol parking lots and property. - Transfer Table Games fills and credits. - Provide escorts as needed. - Oversee customer presence on property to include; provide crowd control, direct traffic, check i.D., and check for items not allowed on casino floor. - Check and verify valid i.D. using hand-held scanning device. - Maintain the condition of the i.D. scanning device. - Provide assistance to customers: answer questions, handle complaints, call for cabs, etc. - Perform duties associated with table and slot drops. - Observe Count Team during the slot drop and transport funds to Count Room. - Monitor entry and exit from Count and Player Services mantrap as required. - Serve as dispatcher, card and dice inspector, exterior patrol and other Security Officer functions as needed. - Dispatch officers to various assignments and maintain activity logs. - Report accidents and incidents in both written and verbal form. Collect and compile investigation information as needed. Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure. - Testify in court when necessary. - Meet department uniform, appearance and grooming requirements. - Keep work areas clean and free of safety hazards, debris and litter. - Perform all job duties in a safe and responsible manner. - Must adhere to regulatory, department and company policies. - Perform other job related and compatible duties as assigned.
Job ID
2021-80386
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood Casino Kansas Speedway is currently looking for a Security Officer to join the team.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide security for casino property; maintains high visibility, handles problem situations, watches for safety hazards, and provide assistance during emergencies. - Patrol parking lots and property. - Transfer Table Games fills and credits. - Provide escorts as needed. - Oversee customer presence on property to include; provide crowd control, direct traffic, check i.D., and check for items not allowed on casino floor. - Check and verify valid i.D. using hand-held scanning device. - Maintain the condition of the i.D. scanning device. - Provide assistance to customers: answer questions, handle complaints, call for cabs, etc. - Perform duties associated with table and slot drops. - Observe Count Team during the slot drop and transport funds to Count Room. - Monitor entry and exit from Count and Player Services mantrap as required. - Serve as dispatcher, card and dice inspector, exterior patrol and other Security Officer functions as needed. - Dispatch officers to various assignments and maintain activity logs. - Report accidents and incidents in both written and verbal form. Collect and compile investigation information as needed. Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure. - Testify in court when necessary. - Meet department uniform, appearance and grooming requirements. - Keep work areas clean and free of safety hazards, debris and litter. - Perform all job duties in a safe and responsible manner. - Must adhere to regulatory, department and company policies. - Perform other job related and compatible duties as assigned.
Job ID
2021-80387
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-OH-Youngstown
 - Maintaining for the overall security of the racino and support facilities in concert with the Security Manager- Training and scheduling of security personnel- Implementing and enforcing the rules and regulations of the department and property- Reviewing all logs, and reports before the end of their shift- Performing the function of the Security Officer or Dispatcher, as needed- Assuming some shift responsibilities of the Security Shift Manager in their absence including but not limited to pre-shift meetings, daily schedule assignment, resolve guest issues and disputes- Following all Security Policies and Procedures, as they apply to the Accounting, Internal Controls and Ohio Lottery Rules and Regulations- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-82904
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Gaming at Mahoning Valley Race Course

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