Penn National Gaming, Inc.

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Search Results Page 26 of 67

Job Locations US-IL-Alton
- Takes orders and serves drinks to customers.  includes icing glasses, finishing setups, and garnishing as necessary.  Ensures hot beverages are hot when served and frozen beverages are frozen. - Collects proper money for these beverages. - Cleans and maintains station: removes trash, removes empty cups or bottles, pushes in chairs, etc.  Must constantly pre-bus station.  Follows Health and Safety Rules. - Must become trained and certified in TiPS. - Knows hours of all Food and Beverage outlets and memorizes their food items to have ability to inform guests when asked. - Knows all drink prices. - Does public relations for the company: sells the casino and landing (i.e., knows their respective products and up sells), and answers guest questions. - Performs side work; makes coffee, stocks and cleans waitress station, cleans work area, etc. - Verifies guest is of legal drinking age when unsure. - Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
Job ID
2021-79697
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Argosy Casino Alton
Job Locations US-IN-Lawrenceburg
- Prepares and serves food to customers.- Sells non-food merchandise and maintains display. - Responsible for the stocking of all products, as needed, during shift and at end of shift. - Operates cash register: takes money or other tenders from customers and counts back appropriate change. Counts money in register before and after each shift and properly records closing transactions. - Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area. - Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed. - Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed.  Monitors disposal of garbage and cardboard to respective dumpster at dock.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-79641
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IL-Alton
- Operates cash register: takes money from customers and counts back the appropriate change. - Counts money in register before and after each shift. - Prepares food such as hot dogs and brats. - Cleans and sanitizes working/kitchen areas in outlets: mops floors, cleans equipment, etc. - Serves food to customers. - Stocks all supplies (i.e., food, paper products, etc.) for next shift.- Cleans tables in dining areas. - Preps required food needed for deli operations. - Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
Job ID
2021-79491
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Argosy Casino Alton
Job Locations US-WV-Charles Town
- Schedule: TBD- Benefits: Medical and other benefits, PTO (paid time off), Team Member discounts, Tuition Reimbursement, opportunity for growth and MORE!- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Assists in establishing product menu and records product inventories.- Assists in maintaining the Eatery department policies and procedures to control beverage and labor costs while maintaining quality product, presentation and service.- Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems on designated shift.- Assists with providing support for special events when necessary on designated shift.- Assists in monitoring inventory of all food product.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists Manager with administrative duties, as needed.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.- You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests. This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.-  
Job ID
2021-80493
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-MI-Detroit
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Assists F&B Outlet Manager to ensure efficient sanitary and pleasant service for all guests.- Assists in maintaining in maintaining cost control methods and procedures by monitoring consistent pars and inventory. - Assist Food & Beverage Manager with administrative duties, as assigned.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-79049
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Greektown Casino Hotel
Job Locations US-WV-Charles Town
- Open Interview: Thursdays 3p-6p at the Casino! - Starting Pay: $14.43- Schedule: 11pm-7am, off Wed. and Thurs. - Benefits: Medical and other benefits, PTO (paid time off), Team Member discounts, Tuition Reimbursement, opportunity for growth and MORE!- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in maintenance of cost control methods and procedures by monitoring pars and inventory.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Follows established quality assurance procedures to ensure acceptable health department and customer service standards.- Responds to guest needs and reports problems to Manager.- Assists Manager with administrative duties, as assigned.- Assists in conducting pre-shift meetings to relay pertinent information on assigned shift.- Assists in cleaning and reset of F&B Outlet as necessary during assigned shift.- Monitors appearance of food/beverage served and communicates deviations in accordance with established standard. - Assists in cross training of team members while encouraging, reinforcing and supporting peers and team.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.- You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests. This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.
Job ID
2021-80488
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-IL-Aurora
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers, and supervises operational goals and monitors achievements of performance and profit objectives.- Maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Ensures compliance to departmental budget initiatives; reports concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of departmental customer service goals.- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage department for which this position is responsible.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Assists F&B Assistant Outlet Managers and Beverage Manager to ensure efficient, sanitary, and pleasant service for all guests.- Assists in maintaining cost control methods and procedures by monitoring consistent pars and inventory.- Assists F&B Assistant Outlet Managers and Beverage Manager with administrative duties, as assigned.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees regarding performance.- Provides recommendation for staffing and scheduling to meet business needs.- Supervises work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Assists with report generation, employee cash out and bank drop processes during each assigned shift.- Maintains strict confidentiality in all departmental and company matters. 
Job ID
2021-80651
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-CO-Black Hawk
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in managing maintenance and construction projects and determines best practice for using in-house resources or outside vendor for applicable shift.- Assists in inspection of projects after completion for satisfactory results.- Assists with ensuring OSHA standards are followed during designated shift.- Assists with managing grounds crew and maintenance of property grounds as required.- Assists in conducting a daily inspection of the property to ensure that it is clean, attractive, and fully functional. Implements immediate remediation of problems; reports any issues to manager.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.- Will be responsible for running the Night Shift / Graves team members. 
Job ID
2020-75673
Starting Salary
USD $55,000.00/Yr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-OH-Columbus
This is a grave shift position ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:- Manage Maintenance staff in order to ensure quality maintenance is being performed, both inside and outside on the property. This would include, but not limited to interior finishes such as carpeting, painting, tile work, wood work, accent lighting, etc., supporting mechanical equipment such as HVAC/R and equipment related to heating throughout the property, furniture restoration, carpentry and property grounds maintenance, ponds and water features, etc.  - Responsible for the overall integrity of shift operations, ensures compliance of any and all regulatory requirements, internal controls, and policies and procedures (OSHA)- Respond to all emergencies per established procedures, provides expertise, and supervises team members and resources in the event of a chemical or hazardous waste spill or other deemed emergencies.- Manage daily preventive maintenance schedules for both the environmental and facilities departments, including the coordination of work flow during shift to meet business demands and ensure customer satisfaction.- Manage departmental staffing needs, including new team member on-boarding, training and development, mentoring, and performance management.- Oversees vendors and contractors and supervises their activities- Communicates to other casino departments of work requests and projects- Participate in discussions and decision making in regards to capital expenditure requests, operating budgets and extraordinary expenditures.- Complies with established methods, procedures and safety guidelines required to maintain desired standards, and monitors results through an inspection process.- Assist with meeting facilities budget, as well as purchasing of necessary parts and materials.- Approves PTO and manages team member attendance- Other duties as assigned
Job ID
2021-80377
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino at Columbus
Job Locations US-IN-Lawrenceburg
- Clean all carpets as required.- Assist in removing gum/products from the carpets as directed.- Assist in restowing all gear properly and when requested. In addition, clean and maintain all carpet cleaning equipment in use daily.- Clean tile floors including grout.- Clean escalator steps.- Maintain a clean, safe workplace: e., clean, etc. as directed.- Assist the Maintenance Department as needed.- Report to the Facilities Supervisor any hazardous or threatening condition.- Provide positive communication and use Red Carpet Training skills with every patron and co-worker.- Perform duties in a safe manner; report any potential safety hazards to management staff.- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2020-75956
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- Clean all carpets as required.- Assist in removing gum/products from the carpets as directed.- Assist in restowing all gear properly and when requested. In addition, clean and maintain all carpet cleaning equipment in use daily.- Clean tile floors including grout.- Clean escalator steps.- Maintain a clean, safe workplace: e., clean, etc. as directed.- Assist the Maintenance Department as needed.- Report to the Facilities Supervisor any hazardous or threatening condition.- Provide positive communication and use Red Carpet Training skills with every patron and co-worker.- Perform duties in a safe manner; report any potential safety hazards to management staff.- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-78049
Position Type
Regular Part-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-CO-Black Hawk
- Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection.- Reviews assigned work orders and determines work priorities.- Installs machines, tools, and equipment to ensure continuous operations.- Inspects kitchen machines and equipment for conformance with operational standards.- Inspects, repairs, and adjusts HVAC equipment.- Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation.- Makes minor electrical repairs including but not limited to repair and replacement of outlets, light fixtures, and equipment.- Adheres to departmental quality standards.- Follows all safety rules.- Adheres to all regulatory, departmental, and company policies and procedures.- Performs preventive maintenance to equipment on a scheduled basis.- Assists with snow removal.- Responds to maintenance calls.- Maintains strict confidentiality in all company matters.
Job ID
2020-76818
Starting Salary
USD $20.00/Hr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $24/hr. plus experiential increases - Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection.- Reviews assigned work orders and determines work priorities.- Installs machines, tools, and equipment to ensure continuous operations.- Inspects kitchen machines and equipment for conformance with operational standards.- Inspects, repairs, and adjusts HVAC equipment.- Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation.- Makes minor electrical repairs including but not limited to repair and replacement of outlets, light fixtures, and equipment.- Adheres to departmental quality standards.- Follows all safety rules.- Adheres to all regulatory, departmental, and company policies and procedures.- Performs preventive maintenance to equipment on a scheduled basis.- Assists with snow removal.- Responds to maintenance calls.- Maintains strict confidentiality in all company matters.-  
Job ID
2020-76740
Starting Salary
USD $24.00/Hr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
 Starting pay $26/hr. plus experiential increases- To maintain and repair all HVAC mechanical equipment and systems.- Service and repair MEP equipment and systems. - Preventative maintenance. - Parking lot and grounds clean-up. - Repair and maintenance on HVAC equipment and systems.- This is a uniformed position, which requires that Team Member’s are in compliance with uniformed appearance standards while on duty.- Assist with snow removal. - Other duties as assigned.
Job ID
2020-76553
Starting Salary
USD $26.00/Hr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $26/hr. plus experiential increases  - To maintain and repair all HVAC mechanical equipment and systems.- Service and repair MEP equipment and systems. - Preventative maintenance. - Parking lot and grounds clean-up. - Repair and maintenance on HVAC equipment and systems.- This is a uniformed position, which requires that Team Member’s are in compliance with uniformed appearance standards while on duty.- Assist with snow removal. - Other duties as assigned.
Job ID
2021-79434
Starting Salary
USD $26.00/Hr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-MO-St. Louis
- Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection.- Reviews assigned work orders and determines work priorities.- installs machines, tools, and equipment to ensure continuous operations.- inspects kitchen machines and equipment for conformance with operational standards.- inspects, repairs, and adjusts HVACequipment.- Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation.- Makes minor electrical repairs, including but not limited to repair and replacement of outlets, light fixtures, and equipment; ensures adequate lighting in all areas by replacing lights as needed.- Adheres to departmental quality standards; follows all safety rules.- Fabricates, repairs, and maintains mechanical devices, motors, and pumps; performs painting, carpentry, and upholstery work as required.- Adheres to all regulatory, departmental, and company policies and procedures.- installs and maintains all tile, marble floor materials, carpet, and carpet tiles.- Performs preventive maintenance to equipment on a scheduled basis.- Assists with snow removal.- Responds to maintenance calls.- Maintains strict confidentiality in all company matters.
Job ID
2021-79851
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
River City Casino & Hotel
Job Locations US-KS-Kansas City
- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Responsible for directing overall Facilities operations to include interior and exterior maintenance of all buildings, grounds and mechanical systems and equipment to include utilities, refrigeration, HVAC, plumbing, electricity, natural gas as well as elevators, kitchen appliances and televisions.- Responsible for the planning, execution and management of day-to-day operations of current and future Construction/Engineering projects. Plan, direct, and coordinate activities of projects to ensure that goals or objectives are accomplished within prescribed time frame and funding parameters.- Review project proposals or plans to determine time frame, funding limitations, procedures for accomplishing project, and allotment of available resources to various phases of project.- Coordinate operational changes to ensure the least amount of internal/external customer disruption. - Confer with consultants, regulators, and operational areas to provide technical advice and to resolve problems.- Responsible for capital expenditure requests and operating budgets.- Ensure consistent high quality standards are maintained in areas of responsibility.- Management accountability for all facilities team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation.- Responsible for scheduling (planning, assigning and directing work) to meet business demands.- Responsible for ensuring optimal operations during all business hours - Acts as a role model to other employees and always presents oneself as a credit to company and encourages others to do the same.- Interview, select and train new team members.- Review, adjust and administer working schedules of team members.- Plan work processes and determine effective techniques or processes to be used by team members in the course of business.- Understand and adhere to disciplinary policies including but not limited to counseling team members and the use of progressive discipline to modify poor performance.- Administration of disciplinary action including but not limited to warnings, suspensions and recommendations of termination.- Address and manage complaints, grievances or concerns from team members.- Effectively use, administer and manage rewards and recognition for front line team members.- Review the performance, productivity and efficiency of team members including but not limited to periodic evaluations.- Recommend or oppose the change in status of team members including but not limited to changes from full time to part time, promotions, and transfers.- Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.- Develop, maintain and manage training programs.- Handle customer complaints and support all customer service programs.- Support, implement, administer and manage standards of excellence among team members.- Understand and adhere to regulatory, department and company policies and procedures.- Supervise and manage attendance and time records of team members.- Effectively manage departmental expenses.- Effectively and efficiently manage labor costs and staffing objectives while achieving guest satisfaction.- Protect and preserve assets of the company.- Understand and adhere to all bargaining unit agreements.- Meet grooming and appearance requirements.- Meet attendance guidelines.- Comply with all reasonable requests made by management.
Job ID
2021-80782
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-OH-Toledo
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for supervising and managing staff in the Facilities department who conduct general maintenance, installation, maintenance and repair of HVAC, electrical and plumbing systems. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Makes recommendations or final decisions on various maintenance and construction projects and determines best practice for using in-house resources.- Inspects projects after completion for satisfactory results.- Ensures OSHA standards are followed within the department.- Schedules repair, maintenance and installation of machines, tools and equipment to ensure continuous operations.- Manages grounds crew and maintenance of property grounds. - Manages landscaping activities as required. - Conducts a daily inspection of the property to ensure that it is clean, attractive and fully functional. Implements immediate remediation of problems.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. - Maintains strict confidentiality in all departmental and company mattersSUPERVISORY RESPONSIBILITIES                            - Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. - Determines work procedures and expedites workflow.- Responsible for employee performance (disciplining, coaching, counseling).
Job ID
2021-80544
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino at Toledo
Job Locations US-IN-East Chicago
- Responsible for supervising and managing staff in the Facilities department who conduct general maintenance, installation, maintenance, and repair of HVAC, electrical and plumbing systems, and water distribution on a daily shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Assists in managing maintenance and construction projects and determines best practice for using in-house resources or outside vendor for applicable shift.- inspects projects after completion for satisfactory results.- Ensures OSHA standards are followed.- Manages grounds crew and maintenance of property grounds.- Conducts a daily inspection of the property to ensure that it is clean, attractive, and fully functional; implements immediate remediation of problems.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-80783
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-KS-Kansas City
Hollywood Casino Kansas Speedway is currently looking for a Facilities Shift Manager to join the team.    ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Directly manage the facilities operations. - Supervise Facility team members including interviewing, selecting, hiring, orientation, training, disciplines, and payroll including the management of attendance and time records. - Supervise the work processes and procedures of team members including the assignment of tasks or apportionment of work to be done by team members including installation, repair, maintenance or replacement of electrical systems, heaters, plumbing, sinks, dishwashers, drains, carpentry, painting, furniture repair, landscaping, warehousing and storage, engine repair, snow removal and all job functions or duties of all Facilities team members. - Coordinate staff and schedule special functions or promotions or projects including coordination and communication with other involved departments and preparation of any and all necessary documentation. - Develop and implement departmental training programs, measurable performance evaluations and programs to reward and recognize performance of team members. - Recommend or oppose the change in status of team members including but not limited to changes from full time to part time, promotions and transfers. - Promote policies, procedures and processes to increase revenue and effectively manage expenses while protecting and preserving the assets of the company. - Compile information, complete and submit reports to authorized management or Accounting as required. - Complete regular and periodic verification processes for the proper accounting of revenues, expenses and inventory. - Review and analyze departmental staffing needs and make recommendations for adjusting working schedules of team members to promote effective labor cost control while providing quality products and service. - Develop, enforce, review and approve changes or revisions to operating practices, procedures and standards based on business trends and practices.  - Facilitate daily pre-shift meetings and disseminate information to team members. - Administer disciplinary actions, propose corrective action, and monitor post-disciplinary performance of team members. - Negotiate with vendors for supplies, machinery, parts and services as needed. - Maintain strict confidentiality in all departmental or company matters. - Gather information for long and short term planning to assist the Facilities Manager in budget planning. - Drive and safely use company vehicles and equipment. - Practice excellent customer service skills at all times to include, but not limited to, addressing customers’, vendors’, suppliers’ and team members’ needs courteously, promptly, and professionally. - Meet all departmental or company project and assignment requirements and deadlines. - Develop, attend or provide training as needed or required including but not limited to sanitation, and safety. - Provide for the safety of team members including keeping areas clean and free of safety hazards, debris and litter. Meet department uniform, appearance and grooming requirements. - Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned.
Job ID
2021-78326
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino at Kansas Speedway

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