Penn National Gaming, Inc.

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Search Results Page 25 of 72

Job Locations US-WV-Charles Town
- $1500.00 SIGN ON BONUS  Starting Pay: $11.50- INTERNALS ARE NOT ELIGIBLE FOR SIGN ON BONUS- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Keeps designated working area clean and organized; assists in maintaining cleanliness of Dining Room, including host stand area, as necessary or required, in accordance with established health and safety standards. - Resolves service issues according to the service recovery toolbox. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.
Job ID
2021-80424
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-LA-Lake Charles
.
Job ID
2021-82140
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-LA-Lake Charles
- Adheres to all departmental and company policies and procedures regarding guest service standards. - Assists sick or injured patrons and team members; performs CPR as necessary. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer. - Assists leadership and prepares detailed reports on Security-related incidents that occur on company property. - Attends all departmental, company, and safety/first aid training classes as scheduled. - Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedure. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-81533
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-IA-Council Bluffs
- Adheres to all departmental and company policies and procedures regarding guest service standards. - Assists sick or injured patrons and team members; performs CPR as necessary. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer. - Assists leadership and prepares detailed reports on Security-related incidents that occur on company property. - Attends all departmental, company, and safety/first aid training classes as scheduled. - Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedure. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2020-77576
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-WV-Charles Town
- $1500.00 SIGN ON BONUS  Starting Pay: $11.50- INTERNALS ARE NOT ELIGIBLE FOR SIGN ON BONUS - Complies with all applicable rules and regulations of the West Virginia Racing Commission and the West Virginia Department of Health & Human Resources, Office of EMS.  - Complies with the Security/EMS Department Standard Operating Procedures. - Complies with the Exposure Control Policies for blood-borne and air-borne pathogens.  - Attends all mandatory EMS Department meetings and training classes. - Conducts patient care equipment inspections and ensures proper stocking at the beginning of each shift.  - Cleans and/or decontaminates durable patient care equipment  - Clean and/or decontaminates the ambulances as needed.  - Restocks expendable supplies and disposable equipment utilized for patient care immediately after the incident. - Performs assessments and treatment of trauma and medical patients in accordance with the current West Virginia Basic Life Support Protocols.  - Performs appropriate basic interventions for trauma and medical patients in accordance with current West Virginia Basic Life Support Protocols.  - Operates telephone and radio communications equipment effectively to transmit patient information to the appropriate care facility and/or with Security Control.  - Provides verbal reports of patient interactions and conditions to incoming EMS units, receiving facilities, doctors, and nurses involved in the patients’ care. - Provides written documentation of patient care assessments, conditions, interventions, and outcome on West Virginia run report prior to leaving the hospital.  - Provides written documentation of exposures to blood or body fluids immediately in accordance with the Security/EMS Department/CTRS Exposure Control Policy.  - Assists EMS Department Staff when requested within the EMT-B scope of practice.  - Works with other licensed EMS agencies as needed for our operation or in a Mass Casualty incident situation.  - Maintains complete patient confidentiality and company information at all times. - Works longer than scheduled shifts as situations may dictate. - Performs all job duties in a safe and responsible manner.  - Performs other duties as may be assigned by department and/or company management.
Job ID
2021-79241
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-OH-Toledo
- Responding to instructions from emergency medical dispatcher and drives specially equipped emergency vehicle to specific location- Monitoring communication equipment to maintain contact with dispatcher- Removing or assisting in removal of victims from scene of accident or catastrophe- Determining nature and extent of illness or injury, or magnitude of catastrophe, to establish first aid procedures to be followed or need for additional assistance, basing decisions on statement of persons involved, examination of victims, and knowledge of emergency medical practice- Administering prescribed first aid treatment at site of emergency, or in specially equipped vehicle, performing such activities as application of splints, administration of oxygen, treatment of minor wounds or abrasions, or administration of artificial resuscitation- Communicating with professional medical personnel at emergency treatment facility to obtain instructions regarding further treatment and to arrange for reception of victims at treatment facility- Assisting in removal of victims and occasionally, transfer of victims to treatment center- Assisting treatment center admitting personnel to obtain and record information related to victims' vital statistics and circumstances of emergency- Maintaining vehicles and medical and communications equipment and replenishes first aid equipment and supplies- Assisting in controlling crowds, protesting valuables, or performing other duties at scene of catastrophe- Providing superior service to our guests- Must seek out opportunities to be of service- Maintaining highly visible patrols to insure a safe gaming experience- Assuring quality support to other departments so that they may serve guests more effectively- Maintaining public order and enforcing safety rules- Protecting property and assets- Creating fun and excitement with the customer
Job ID
2021-78149
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Toledo
Job Locations US-NV-Jackpot
- Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection. - Reviews assigned work orders and determines work priorities. - installs machines, tools, and equipment to ensure continuous operations. - inspects kitchen machines and equipment for conformance with operational standards. - inspects, repairs, and adjusts HVACequipment. - Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation. - Makes minor electrical repairs, including but not limited to repair and replacement of outlets, light fixtures, and equipment; ensures adequate lighting in all areas by replacing lights as needed. - Adheres to departmental quality standards; follows all safety rules. - Responsible for ensuring the workshop is neat and orderly. - Adheres to all regulatory, departmental, and company policies and procedures. - Performs preventive maintenance to equipment on a scheduled basis. - Assists with snow removal. - Responds to maintenance calls. - Maintains strict confidentiality in all company matters.
Job ID
2021-81306
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Cactus Petes
Job Locations US-LA-Lake Charles
- Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection. - Reviews assigned work orders and determines work priorities. - installs machines, tools, and equipment to ensure continuous operations. - inspects kitchen machines and equipment for conformance with operational standards. - inspects, repairs, and adjusts HVACequipment. - Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation. - Makes minor electrical repairs, including but not limited to repair and replacement of outlets, light fixtures, and equipment; ensures adequate lighting in all areas by replacing lights as needed. - Adheres to departmental quality standards; follows all safety rules. - Responsible for ensuring the workshop is neat and orderly. - Adheres to all regulatory, departmental, and company policies and procedures. - Performs preventive maintenance to equipment on a scheduled basis. - Assists with snow removal. - Responds to maintenance calls. - Maintains strict confidentiality in all company matters.
Job ID
2021-81147
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-MS-Vicksburg
- Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection.- Reviews assigned work orders and determines work priorities.- Installs machines, tools, and equipment to ensure continuous operations.- Inspects kitchen machines and equipment for conformance with operational standards.- Inspects, repairs, and adjusts HVAC equipment.- Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation.- Makes minor electrical repairs, including but not limited to repair and replacement of outlets, light fixtures, and equipment; ensures adequate lighting in all areas by replacing lights as needed.- Adheres to departmental quality standards; follows all safety rules.- Fabricates, repairs, and maintains mechanical devices, motors, and pumps; performs painting, carpentry, and upholstery work as required.- Adheres to all regulatory, departmental, and company policies and procedures.- Installs and maintains all tile, marble floor materials, carpet, and carpet tiles.- Performs preventive maintenance to equipment on a scheduled basis.- Assists with snow removal.- Responds to maintenance calls.- Maintains strict confidentiality in all company matters.
Job ID
2020-75653
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-LA-Baton Rouge
.
Job ID
2021-81803
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-LA-Lake Charles
- Maintains engineering for HVAC, ductwork, piping, plumbing, boilers, and fire protection. - Reviews assigned work orders and determines work priorities. - installs machines, tools, and equipment to ensure continuous operations. - inspects kitchen machines and equipment for conformance with operational standards; repairs refrigerator equipment as needed. - inspects, repairs, and adjusts HVACequipment. - Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation. - Makes minor electrical repairs, including but not limited to repair and replacement of outlets, light fixtures, and equipment; fixes all property electronic equipment (except for slot machines and computers) by repairing minor damage to parts and wiring and replacing failed components. - Adheres to departmental quality standards; follows all safety rules. - Fabricates, repairs, and maintains mechanical devices, motors, and pumps; performs painting, carpentry, and upholstery work as required. - Adheres to all regulatory, departmental, and company policies and procedures. - installs and maintains all tile, marble floor materials, carpet, and carpet tiles. - Performs preventive maintenance to equipment on a scheduled basis. - Assists with snow removal. - Responds to maintenance calls and provides courteous, timely, and expert service. - Maintains strict confidentiality in all company matters.
Job ID
2021-79515
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-WV-Charles Town
- The Entertainment Manager is responsible for managing performances, events, artistes and entertainers. This includes all live entertainment, festivals, or partnership events.- Source, book, contract and execute all entertainment.- Oversee and maintain all property sound and light equipment. - Assist in executing marketing plans for all entertainment events.- Development of comprehensive marketing programs to promote the venue and entertainment schedule.- Coordinate co-op marketing opportunities with sponsors and partners.- Supervise A/V staff and vendors to ensure all technical needs are met for each show.- Coordinate all lodging, transportation, riders, and meals for performers.- Process contracts, tax forms, billing, and payments for all entertainment expenses.- Negotiate and finalize all riders for performers. - Create proforma and post event analysis for property executive team.- Manage all tracking and ticketing and comp ticket inventory.- Responsible for supervising and managing staff in the following areas of the Marketing Department:  entertainment, audio/ visual, box office.   Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives in defined area.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.- Enhance guest interactions by providing a friendly greeting, offering directions, answering questions, making announcements, and creating an upbeat and positive atmosphere.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. - Maintains strict confidentiality in all departmental and company matters.- Responsible for planning and organizing the regularly scheduled entertainment acts for all performances on property. Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used.
Job ID
2021-80704
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-LA-Lake Charles
The Entertainment Manager is responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force.  The incumbent in this position is responsible for overseeing all entertainment set-up, lighting, sound maintenance, wrap up, and outside events, as well as for researching, contacting, negotiating, contracting and coordinating the entertainment for L’Auberge Lake Charles venues and special casino events and outdoor summer festivals. GENERAL ACCOUNTABILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions. - Creates an atmosphere that induces guest to have L’Auberge Casino Resort as their casino of choice; responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service.- Trains, motivates, and supervises all A/V & Entertainment staff; ensures all have the knowledge and necessary resources to perform their duties effectively.- Assists in establishing departmental objectives and business plans for entertainment and audio/visual including forecasting, budgeting, staffing and goal-setting.- Oversees, supervises, and directs staff in planning and coordinating with related departments the arrangements of entertainment, events, meeting/sales and audio/visual needs to ensure successful operation as measured by guest satisfaction.- Updates entertainment contracts to ensure accurate and current statement of conditions, wages, and length of stay at L’Auberge Lake Charles.- Communicates with old, new and future new agencies and producers in order to help them better understand the casino market, goals and needs in order to facilitate planning for L’Auberge Lake Charles entertainment program, as well as develop a working relationship necessary for future collaboration.- Reviews all tapes, records and written data from all groups submitting for booking consideration in order to find appropriate new entertainers for L’Auberge Lake Charles.- Meets and communicates with internal departments to facilitate planning for fulfilling their special entertainment needs such as for special promotions, parties, etc.- Establishes standards, guidelines, and objectives and maintains administrative processes such as budget and staffing to ensure proper planning and efficient operation of department functions.- Organizes entertainment venue by means of memos, schedules preparation to maintain proper entertainment levels to ensure successful turn out.- Reviews and recommends solutions to problems in contract negotiations with entertainers to ensure cost efficiency. Develops alliances with vendors for the L’Auberge Brand.- Requests and recommends operation of light and sound technicians to ensure proper execution of performance.- Organizes, directs, and produces summer music festival and other special events.- Assists in the marketing, advertising, and publicity of all entertainment activities.
Job ID
2021-81170
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-PA-Grantville
- Oversees all entertainment projects, events and audio-visual experience for Hollywood Casino at Penn National Race Course, Hollywood Casino York, and Hollywood Casino Morgantown. Responsible for developing innovative and state of the art motion graphics/video projects to enhance our guest entertainment experience. Sets high expectations to ensure a fun, exciting and unique entertaining experience.- Responsible for the management of all property entertainment for lounges, restaurants, special events, promotions, outside events, brand promotions and VIP events.- Creates strategic plans and calendar for entertainment, sporting events and promotions, managing the oversight of media used to communicate current and upcoming promotional efforts for the guests, team members, and regulatory agencies.- Source, book, contract and execute all on property entertainment.- Assist in the development of comprehensive marketing programs to promote the venues and entertainment schedule.- Coordinate co-op marketing opportunities, sponsorships and partnerships.- Ensure production and technical specifications are met and negotiate and arrange all rider requirements.- Conducts market research in all areas of entertainment, events, sports and media industry trends to develop and create programming.- Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in defined area.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Responsible for supervising and managing staff.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.
Job ID
2021-80394
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-Washington
- Implements all aspects of Entertainment Technical Production.- Implements all technical production required by Talent.- Recommends all purchases related to technical production.- Works with vendors that provide rental and service needs relating to entertainment production.- Consults with Entertainment Staff to obtain highest quality talent and entertainment.
Job ID
2020-76467
Position Type
Regular Part-Time
Category
Marketing & Entertainment
Casino Property
The Meadows Casino Racetrack
Job Locations US-MS-Biloxi
- Maintains general cleaning of the entire casino, front of house bar areas and public space of the facility, excluding kitchens.- Cleans all offices and public restrooms.- Transports all trash.- Cleans up after all special events.- Maintains front entry way and Porte Cochere- Reports any problems to EVS Shift Supervisor.- Adheres to all company, department policies, procedures and safety standards.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow teammates.- Performs any and all duties as assigned by Supervisor and/or Manager.
Job ID
2021-80758
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Boomtown Casino Biloxi
Job Locations US-WV-Charles Town
- Responsible for maintenance of lawn and/or grass using mowers, edgers, and trimmers. - Rakes and maintains leaves, plants, flowers, trees, or sHRubs. - Cleans up trash in parking lots/garages and exterior grounds. - Empties and cleans trash containers. - Assists in snow removal and cleanup. - Assists in overall maintenance of grounds using equipment such as power washers, sweeper truck, lawn mowers, weed eaters, trimmers, edgers, etc. - Fastens attachments such as grader, harrows, floats, and rollers to tractors with hitch pins. - Safely and efficiently operates tractors and other equipment. - Assists in maintaining the integrity of the racing surface. - Delivers sand and clay to racetrack and barn areas. - Cleans all equipment used. - Reports problems with machinery or attachments to Motor Pool. - Assists all areas of the department when needed. - Assists with transportation of disabled horses. - Responsible for raking material around the racing surface.
Job ID
2021-78806
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-LA-Lake Charles
- Adheres to departmental and property policies and procedures regarding guest service standards. - Greets guests and offers assistance and/or instruction for general skin and body care regimens.  - Oversees the Skincare and Spa areas; observes guests, evaluates skincare, and provides recommended or requested skincare service(s).  - Follows appropriate rules and standards and specified by State Laws and regulations as well as those for proper skincare application and procedures.  - Maintains Skincare rooms and Spa facilities in clean and attractive condition, following State and OSHA regulations.  - Maintains par stock levels for Spa supplies and equipment.  - Reports any safety hazards to supervisor. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-82024
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-NM-Hobbs
SUMMARY: Maintain high standards of cleanliness in accordance with the policies and procedures set forth by the company.   Assist customers as necessary to ensure their satisfaction.   ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Responsible for cleaning all slot machines, floors, windows, walls, stairs, and elevators. - Responsible for spot vacuuming as required. - Cleaning, disinfecting, and restocking all restrooms. - Mopping floors around the bars, restrooms and other areas as needed. - Responsible for removing all trash and debris from machines, emptying and cleaning of all ashtrays.  Trash and debris to be deposited in the outside dumpster. - Use of chemicals for cleaning and personal protective equipment. - Ability to read, follow instructions, and understand visual aids. - Must be able to interact with guests and provide guest service according to company standards. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership. - Performs other duties as may be assigned by department and/or company management. SUPERViSORY RESPONSiBiLiTiES -  This position has no supervisory responsibilities.
Job ID
2021-81594
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Zia Park Casino Hotel Racetrack
Job Locations US-MO-Riverside
- Responsible for providing guidance and daily supervision to staff in the department on designated shift.- Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists with oversight of the day-to-day cleaning of the Casino property.- Keeps accurate inventory of supplies and equipment; communicates supply needs to manager in a timely manner.- Inspects completed work to ensure work is completed and meets established standards.- Responsible for ensuring OSHA standards are followed.- Responsible for reporting property damage or any problems to manager in a timely manner.- Assists in providing distribution of work assignments.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-79163
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Argosy Casino Hotel & Spa Riverside

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