Penn National Gaming, Inc.

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Search Results Page 24 of 28

Job Locations US-PA-Philadelphia
- Define approach to testing complex systems- Design, plan, execute, monitor, and improve testing process- Meet deadlines and work independently- Monitor crash reports, alert teams to critical bugs, and open tickets with the appropriate teams- Serve as the gatekeeper for mobile and web deployment; coordinate a go/no-go sign-off- Oversee and ensure the quality of test plans, test cases, test matrix, and bug reporting- Script and develop testing scenarios in a broad range of programming languages
Job ID
2020-74206
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-PA-Wyomissing
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Develop and enhance our Salesforce environment to support business operations and processes, integrate with various business systems- Partners with technical leads to ensure new services align to roadmaps and to understand the impact on the organization’s information architecture- Collaborates with external providers to resolve any issues in the functionality and interoperability of new applications, infrastructure, and other services with existing IT systems, both on premise and cloud- Continually provide feedback and recommendations to development team, technical leads and manager- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs- Participates in all phases of Software Development Life Cycle (SDLC) including design, coding, code review, testing, bug tracking, change management, deployment, and support- Participates in project planning, scoping and estimating- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management- Maintains strict confidentiality in all departmental and company matters
Job ID
2020-75105
Casino Property
Penn National Gaming, Inc.
Job Locations US-IN-East Chicago
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Produces menu items as listed in each restaurant; follows all prep lists, and ensures kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant. - Assists Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records.- Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-75567
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-MO-Riverside
- Provide stellar customer service.- Interview, select and train new team members.- Review, adjust and administer working schedules of team members.- Assign and apportion work to be done among team members.- Plan work processes and determine effective techniques or processes to be used by team members in the course of business.- Supervise and manage the work processes or procedures of team members.- Conduct individual or group pre-shift meetings with team members and provide daily positive feedback.- Understand and adhere to disciplinary policies including but not limited to counseling team members and the use of progressive discipline to modify poor performance.- Administration of disciplinary action including but not limited to warnings, suspensions and recommendations of termination.- Address and manage complaints, grievances or concerns from team members.- Effectively use, administer and manage rewards and recognition for front line team members.- Review the performance, productivity and efficiency of team members including but not limited to periodic evaluations.- Recommend or oppose the change in status of team members including but not limited to changes from full time to part time, promotions, and transfers.- Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.- Develop, maintain and manage training programs.- Oversee and direct the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products with an emphasis on creation of pastry products for all venues.- Ensure that all team members follow appropriate food handling procedures to ensure safe, quality products. Ensure that freshness by directing and overseeing the rotation of items and storage at appropriate temperatures.- Develop and suggest recipes and products in order to maintain a leading edge in the industry.- Develop menus for catering and sales. Safe and efficient use of all kitchen equipment.- Assist in operation of other food and beverage venues as needed. Handle customer complaints and support all customer service programs.- Support, implement, administer and manage standards of excellence among team members.- Understand and adhere to regulatory, department and company policies and procedures.- Make determinations regarding types of products, materials, supplies, or tools to be used.- Supervise and manage attendance and time records of team members.- Effectively manage departmental expenses including effectively and efficiently managing labor costs and staffing objectives while achieving guest satisfaction.- Protect and preserve assets of the company.- Understand and adhere to all bargaining unit agreements.- Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Adhere to all company policies and procedures. Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements. Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2020-75470
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Argosy Casino Riverside
Job Locations US-CO-Black Hawk
As a Front Desk Agent you are responsible for providing superior service to both the internal and external customer.  This position is responsible for providing administrative and clerical support to the spa team to include scheduling, payment processing, and merchandise sales. - Greet guests and offer assistance and/or instruction in the use of the Spa.- Collect fees and accurately handle all cash, checks, credit card, gift certificates and comp transactions- Maintain on a daily basis a high level of cleanliness in the spa facilities- Unpack, stock and price all merchandise in the retail area as needed with the ability to lift a minimum of 25 lbs- Schedules spa and salon treatments- Responsible for knowing all new policies and procedures in the Spa- Adhere to all policies and procedures for the Spa
Job ID
2020-75554
Position Type
Regular Part-Time
Casino Property
Ameristar Black Hawk
Job Locations US-CO-Black Hawk
As a Front Desk Agent you are responsible for providing superior service to both the internal and external customer.  This position is responsible for providing administrative and clerical support to the spa team to include scheduling, payment processing, and merchandise sales. - Greet guests and offer assistance and/or instruction in the use of the Spa.- Collect fees and accurately handle all cash, checks, credit card, gift certificates and comp transactions- Maintain on a daily basis a high level of cleanliness in the spa facilities- Unpack, stock and price all merchandise in the retail area as needed with the ability to lift a minimum of 25 lbs- Schedules spa and salon treatments- Responsible for knowing all new policies and procedures in the Spa- Adhere to all policies and procedures for the Spa
Job ID
2020-75499
Position Type
Regular Full-Time
Casino Property
Ameristar Black Hawk
Job Locations US-WV-Charles Town
- Reports to Lead Cook, and works with Cooks for job assignments for the day. - Prepares, seasons, and cooks soups, meats, vegetables, desserts, and other food stuffs for consumption in dining areas at the Hollywood Casino at Charles Town Races.- Measures and mixes ingredients according to recipe to prepare soups, salads, gravies, desserts, sauces, and casseroles.- Bakes, roasts, broils, and steams meats, fish, vegetables, and other foods.- Adds seasoning to foods during mixing or cooking.- Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that it is cooked.- Carves meats, portions food on serving plates, adds gravies and sauces, and garnishes servings to fill orders.- Washes, peels, cuts, and shreds vegetables and fruits to prepare them for use.- Butchers chickens, fish, and shellfish.- Cuts, trims, and bones meat prior to cooking.- Bakes bread, rolls, cakes, and pastries.- Ensures kitchen is clean and organized upon closing.- Any task assigned by Lead Cook, Sous Chef, Room Chef and/or Restaurant Manager.
Job ID
2020-75080
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at CharlesTown
Job Locations US-MI-Detroit
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction, in specialized F&B outlet.- Produces menu items as listed in specialist restaurant. Follows all prep lists and ensure kitchen is stocked and ready for service.- Responsible for supporting compliance to departmental budgets in specialized F&B outlet.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Responsible for maintaining of cost control methods and procedures by monitoring consistent pars and inventory in specialized F&B outlet. - Responsible for administrative duties, such as tracking/maintenance of attendance records.- Responsible for maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-75650
Casino Property
Greektown Casino Hotel
Job Locations US-OH-Dayton
Job ID
2020-75752
Position Type
Regular Part-Time
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-MS-Biloxi
- Provides friendly and efficient service to all guest in assigned outlet.- Displays a thorough knowledge of all menu selections and daily specials. Answers questions and make suggestions.- Completes all assigned cleaning and maintenance tasks.- Must be able to stand for a full shift.- Adheres to all company and departmental policies and procedures.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow team members.- Any and all duties as assigned by you Manager or a member of management.
Job ID
2020-74941
Position Type
Regular Part-Time
Category
Food and Beverage
Casino Property
Boomtown Casino Biloxi
Job Locations US-IA-Council Bluffs
- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Write Sports tickets in an accurate and timely manner.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures- Explain wagering rules, including betting lines and odds, and procedures to guests- Ensure compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SAR) requirements- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service.  Offer information on activities, etc., and direct guests for further information as necessary.- Create and enter player tracking cards- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity- Perform other job-related duties as requested.- Maintains strict confidentiality in all departmental and company matters. 
Job ID
2020-75624
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Ameristar Council Bluffs
Job Locations US-WV-Charles Town
- Writes, verifies, and makes payments on tickets for sports wagers in accordance with departmental policy and procedures and ensures compliance to applicable jurisdictional gaming statutes and regulations.- Maintains a cash bank for his/her shift; responsible for accepting payment and making correct change when necessary.- Stocks Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Writes Sports tickets in an accurate and timely manner.- Makes payments on winning tickets in an accurate and timely manner; verifies tickets and payoffs.- Maintains and reconciles bank for assigned shift, following established cash-handling policies and procedures.- Explains wagering rules, including betting lines and odds, and procedures to guests.- Provides information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service.  Offers information on activities, etc., and directs guests for further information as necessary.- Creates and enters player tracking cards.- Notifies management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Performs other job-related duties as requested.
Job ID
2020-75513
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino at CharlesTown
Job Locations US-MS-Biloxi
- Keeps daily balance sheet of amount and number of transactions.- Writes, verifies, and makes payments on tickets for race and sports wagers in accordance with established guidelines.- Keeps daily balance sheet of amount and number of transactions.- Maintains an accurate cash bank for assigned shift and responsible for accepting payment and making correct change when necessary.- Stocks Race & Sports Book Teller stations with necessary supplies and keeps all stations neat and clean.- Makes accurate payments on winning tickets in accordance to established guidelines.- Maintains and reconciles bank for assigned shift according to variance policy.- Explains wagering rules, including betting lines and odds, and procedures to guests.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SARC) requirements.- Notifies Leadership of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Maintains knowledge of property information.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-75527
Position Type
Regular Part-Time
Casino Property
Boomtown Casino Biloxi
Job Locations US-MS-Bay St Louis
- Writes, verifies, and makes payments on tickets for race and sports wagers in accordance with established guidelines. - Keeps daily balance sheet of amount and number of transactions.- Maintains an accurate cash bank for assigned shift and responsible for accepting payment and making correct change when necessary.- Stocks Race & Sports Book Teller stations with necessary supplies and keeps all stations neat and clean.- Makes accurate payments on winning tickets in accordance with established guidelines.- Maintains and reconciles bank for assigned shift according to variance policy.- Explains wagering rules, including betting lines and odds, and procedures to guests.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SARC) requirements.- Notifies leadership of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Maintains knowledge of property information.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-75432
Position Type
Regular Part-Time
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-IN-East Chicago
- Writes, verifies, and makes payments on tickets for sports wagers in accordance with departmental policy and procedures, and ensures compliance to applicable jurisdictional gaming statutes and regulations.- Maintains a cash bank for his/her shift; responsible for accepting payment and making correct change when necessary.- Stocks Sports Book stations with adequate supplies; keeps all stations neat and clean.- Writes Sports tickets in an accurate and timely manner.- Makes payments on winning tickets in an accurate and timely manner; verifies tickets and payoffs.- Maintains and reconciles bank for assigned shift, following established cash-handling policies and procedures.- Explains wagering rules, including betting lines and odds, and procedures to guests.- Provides information and assistance to customers in a friendly, courteous manner to ensure the delivery of excellent guest service.- Offers information on activities, etc., and directs guests for further information as necessary.- Creates and enters player tracking cards.- Notifies management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Performs other job-related duties as requested.
Job ID
2020-75495
Position Type
Regular Full-Time
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Writes, verifies, and makes payments on tickets for sports wagers in accordance with departmental policy and procedures, and ensures compliance to applicable jurisdictional gaming statutes and regulations.- Maintains a cash bank for his/her shift; responsible for accepting payment and making correct change when necessary.- Stocks Sports Book stations with adequate supplies; keeps all stations neat and clean.- Writes Sports tickets in an accurate and timely manner.- Makes payments on winning tickets in an accurate and timely manner; verifies tickets and payoffs.- Maintains and reconciles bank for assigned shift, following established cash-handling policies and procedures.- Explains wagering rules, including betting lines and odds, and procedures to guests.- Provides information and assistance to customers in a friendly, courteous manner to ensure the delivery of excellent guest service.- Offers information on activities, etc., and directs guests for further information as necessary.- Creates and enters player tracking cards.- Notifies management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Performs other job-related duties as requested.
Job ID
2020-75609
Position Type
Regular Part-Time
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IL-Joliet
ESSENTIAL DUTIES AND RESPONSIBLITIES:The following and other duties may be assigned as necessary:- Effectively respond to Supervisor’s requests in all areas of guest interaction and guest concerns.- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for their shift, responsible for accepting payment and making correct change when necessary.- Stock Sports book stations with adequate supplies; keeps all stations neat and clean.- Write Sports tickets in an accurate and timely manner.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures- Explain wagering rules, including betting lines and odds, and procedures to guests- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of superior guest service. - Offer information on activities, etc., and direct guests for further information as necessary.- Create and enter player tracking cards- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activityTeam members may be required to perform duties outside of their normal job description where, in the company’s judgment, it is necessary in the interest of efficiency, productivity or improved guest service.
Job ID
2020-75358
Position Type
Regular Full-Time
Casino Property
Hollywood Casino Joliet
Job Locations US-IL-Joliet
ESSENTIAL DUTIES AND RESPONSIBLITIES:The following and other duties may be assigned as necessary:- Effectively respond to Supervisor’s requests in all areas of guest interaction and guest concerns.- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for their shift, responsible for accepting payment and making correct change when necessary.- Stock Sports book stations with adequate supplies; keeps all stations neat and clean.- Write Sports tickets in an accurate and timely manner.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures- Explain wagering rules, including betting lines and odds, and procedures to guests- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of superior guest service. - Offer information on activities, etc., and direct guests for further information as necessary.- Create and enter player tracking cards- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Team members may be required to perform duties outside of their normal job description where, in the company’s judgment, it is necessary in the interest of efficiency, productivity or improved guest service.
Job ID
2020-74454
Position Type
Regular Part-Time
Casino Property
Hollywood Casino Joliet
Job Locations US-PA-Philadelphia
- Develop project plans, track milestones, identify risks to plan, and communicate to the appropriate team members- Oversee key integrations between Penn Interactive and Barstool Sports- Develop strong relationships with media partner’s leadership and become a trusted advisor/resource to that team- Work closely with other PI resources (e.g., BI, product, marketing, CRM, etc.) to ensure PI is meeting its obligations to Barstool in a timely manner)- Learn PI’s overall strategy and monitor relationships to ensure strategic priorities are being met- Develop a deep knowledge of PI and Barstool products and offerings and refresh that knowledge on a regular basis- Keep the project team informed regarding key deliverables and milestones and provide status reports to sponsors- Take ownership of key tasks that are not being completed and figure out a way to get them over the finish line- Develop executive level status reports and regularly present on progress to senior leadership- Manage multiple projects simultaneously and work well under pressure- Execute in an intense, fast-paced, and highly iterative environment- Perform other duties, as assigned
Job ID
2020-74821
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-PA-Philadelphia
- Responsible for assisting the Penn Interactive Barstool Sportsbook & Casino team with tracking and meeting all required deliveries and deadlines to support new market rollouts - Work cross functionally with key groups such as Product, Engineering, Marketing, Operations and Compliance - Create and manage project timelines, backlogs, schedules and document new processes- Anticipate and identify issues that may negatively impact business and work with other parties (internal and/or external) to develop and implement solutions- Manage multiple projects simultaneously and work well under pressure- Develop and document new processes.- Keep other Penn Interactive teams informed regarding key deliverables and milestones and provide status reports to sponsors.- Work with internal teams and external vendors to outline project goals and deliverables.- Lead and motivate project team members on a proactive basis, and liaise with other project managers to ensure communication across the business - Perform other duties, as assigned.
Job ID
2020-75102
Casino Property
Penn Interactive Ventures - Philadelphia

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