Penn National Gaming, Inc.

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Search Results Page 22 of 24

Job Locations US-LA-Baton Rouge
- Normal and deep cleaning of inside/outside of ovens, inside/outside of hoods, inside/outside of grills, inside/outside of stoves, inside/outside deep fryers, inside/outside hot boxes, inside/outside salamanders, steam tables, chafers, table and counter tops, inside/outside walk-in refrigerators and freezers, speed racks (Crescors), trash cans & trash dumpsters, glass, brass, ceilings, walls, floors, drains, fans - Deep cleaning steward needs knowledge of taking apart and putting this above equipment back together - Ensure proper storage of equipment, chemicals and restaurant supplies in compliance with departmental, company and OSHA standards, in the dish and pot rooms, kitchens, mop rooms and trash dock. This includes but is not limited to china, glassware, silverware, trash cans, trash dumpsters, pots & pans - Ensure the proper stocking and restocking of all food line china and utensils before, during and after the restaurant hours of operation - Other duties may be assigned
Job ID
2021-78387
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-LA-Baton Rouge
- Normal and deep cleaning of inside/outside of ovens, inside/outside of hoods, inside/outside of grills, inside/outside of stoves, inside/outside deep fryers, inside/outside hot boxes, inside/outside salamanders, steam tables, chafers, table and counter tops, inside/outside walk-in refrigerators and freezers, speed racks (Crescors), trash cans & trash dumpsters, glass, brass, ceilings, walls, floors, drains, fans - Deep cleaning steward needs knowledge of taking apart and putting this above equipment back together - Ensure proper storage of equipment, chemicals and restaurant supplies in compliance with departmental, company and OSHA standards, in the dish and pot rooms, kitchens, mop rooms and trash dock. This includes but is not limited to china, glassware, silverware, trash cans, trash dumpsters, pots & pans - Ensure the proper stocking and restocking of all food line china and utensils before, during and after the restaurant hours of operation - Other duties may be assigned
Job ID
2020-77560
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Promote and maintain all steps of the ACES program with each patron and employee you may come in contact with (eye contact, hi- greeting, goodbye as a departure).- Responsible for learning and understanding the use of all chemicals used in kitchen operations.- Must follow specific daily station assignments checklists as directed by Stewarding Supervisor.- Responsible for all aspects of dish/pot washing including but not limited to using the dish machines, pot sink/power soak sink, and all other basic stewarding duties.- Responsible for all trash removal, cleaning of trash receptacles, removal and proper disposal of all recyclables as defined by property and state/local initiatives.- Responsible for keeping all floors swept/mopped and free of debris during shift and as directed by Stewarding Supervisor.- Ensure proper storage of equipment, chemicals, and restaurant supplies in compliance with departmental, company, and OSHA standards, in the dish and pot rooms, kitchens, mop rooms, and trash dock. This includes but is not limited to china, glassware, silverware, trash cans, trash dumpsters, pots, & pans.- Ensure the proper stocking and restocking of all food line china and utensils before, during, and after the restaurant hours of operation.- All duties above are determined on business needs and other duties may be assigned as required.
Job ID
2021-81521
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Plainridge Park Casino
Job Locations US-OH-Youngstown
- $600 SIGN ON BONUS - Works with Stewards in ensuring cleanliness and hygiene of work area, tabletops, floors and food and bar equipment are in accordance with casino standards. - Performs detailed cleaning of heavy kitchen equipment as assigned. - Performs scheduled preventive maintenance cleaning. - Works in a clean, sanitary, safe, and organized manner, abiding by all health and safety regulations. - Ensures compliance to standards set by management for proper care and cleaning of all heavy equipment, floor drains, vent-a-hoods, trash areas and dock areas. - Understands the use of proper chemicals on property (MSDS). - Maintains knowledge of sanitation, dishwashing, maintenance, and safety standards. - Cleans walls and ceiling tiles. - Mops and sweeps kitchen and service areas. - Removes trash. - Reports any problems to the Sous Chef / Stewarding supervisor - Providing exceptional Red Carpet Customer Service to all guests - This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.
Job ID
2021-81845
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-CO-Black Hawk
Starting pay $19/hr. plus experiential increases - Responsible for providing guidance and daily supervision to all stewarding staff. - Assists in work procedures and expedites workflow to all stewarding employees, to include floor operations, policies, and procedures. - Adheres to scheduling and coordinates with manager regarding any concerns. - Maintains organization and ensures proper rack stacking, silver presoaking, and safe operation of dish machine. - Ensures proper set-up, breakdown, and maintenance of all special events. - Responsible for supporting compliance to departmental budgets. - Performs special cleaning projects as assigned. - Trains new stewards as required. - Maintains established pars and inventory of supplies through daily monitoring. - Conducts daily kitchen walkthroughs to verify completion of assignments. - Assists Executive Steward/Stewarding Assistant Manager with administrative duties. - Staffs, schedules, evaluates, trains, develops, and monitors team members; recommends wage increases, promotions, demotions, discipline, and other employment actions for team members. - Ensures established departmental quality assurance procedures are acceptable to Health Department and company standards. - Responsible for ensuring compliance with all regulatory policies and procedures; reports potential issues to management. - Performs related duties and responsibilities as required. - Maintains strict confidentiality in all company matters.
Job ID
2021-79733
Starting Salary
USD $19.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-PA-York
Receive product from shipping companies and accurately verify quantity and quality of goods received.  Process receiving documentation accurately. Ensure that orders are filled and delivered correctly, on schedule and that they meet the quality standards of the company. Responsible for the handling of food and beverage products to include stocking, rotating and delivery to proper locations. Advise supervisor/manager of any shortages or inventory discrepancies as they become known. Display an energetic attitude while working with guests and employees. Perform daily rotation of food products and check to ensure all perishable products are labeled and dated. Identify and possess a working knowledge of storage of specific food products, such as seafood, produce, and primal cuts. Observe established safety and security procedures  Operate a fork lift Drive a delivery truck between facilities on the property and to vendors to pick up product.
Job ID
2021-82748
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino York
Job Locations US-NV-Jackpot
- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Maintains surveillance watch of designated area and activities; records any irregular activity as required. - Reports verbally and in writing any violations of Gaming Regulations or company policies and procedures as well as any safety considerations to the appropriate supervisor or manager. - Reports and offers solutions for any area of vulnerability to loss from internal or external sources. - Maintains thorough knowledge of and compliance with Gaming Regulations, company policies, and departmental procedures. - Works on special projects and investigations as assigned by supervisor. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-81585
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Cactus Petes
Job Locations US-PA-Grantville
- Observe the facility via the CCTV system in a professional manner in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - HCPN's Surveillance department employees shall be independent of all other departments. - A present or former Surveillance department employee may not accept employment as a key employee or gaming employee with the same licensee for whom he/she was previously employed as a Surveillance department employee unless 1 year has passed since the former Surveillance department employee worked in the Surveillance department. The present or former Surveillance department employee may file a written petition requesting the Board to waive this restriction and permit the employment of a present or former Surveillance department employee in a particular position. The Board may grant or deny the waiver upon consideration of the following factors:  - Whether the former Surveillance department employee will be employed in a department or area of operation that the Surveillance department monitors. - Whether the surveillance and security systems of HCPN will be jeopardized or compromised by the employment of the former Surveillance department employee in the particular position. - Whether the former Surveillance department employee's knowledge of the procedures of the Surveillance department would facilitate the commission by any person of irregularities or illegal acts or the concealment of any actions or errors. - The clandestine monitoring of the gaming conducted at the slot machines.  - The clandestine monitoring of the operations conducted at and in the Cashiers' Cage and any satellite cage. - The clandestine monitoring of the operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines, and automated teller machines.  - The clandestine monitoring of the count processes conducted in the Count Room. - The clandestine monitoring of the movement of cash and slot cash storage boxes. - The clandestine monitoring of the entrances and exits, the Gaming Floor, and the Count Room. - The clandestine monitoring of the gaming conducted at the table games. - The clandestine surveillance of the operation of any satellite cage or Poker Room Cage. - The clandestine surveillance of the storage areas used for the storage of chips, plaques, cards, dice, Sic Bo shakers, Pai Gow tiles, and other equipment used to conduct table games. - The video recording of movements of table games boxes. - Recording questionable activity for review and possible use as evidence in court. - Preparation of daily logs and complete incident reports as circumstances dictate. - When assigned to the CCTV monitoring room, “patrol” the facility through the use of pan, tilt, and zoom cameras and record all pertinent activity on the digital recording system. - Ensure compliance with applicable laws and regulations. - Ensure that proper security and chain of custody is maintained on all departmental evidence. - Perform other duties as assigned by the Surveillance Supervisor.
Job ID
2021-80667
Position Type
Regular Full-Time
Category
Hidden (15273)
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.- Monitors casino guests, team members, and vendors throughout the property.- Utilizes computer-based software, such as Microsoft Word and Excel, to generate documents.- Observes and records Table Games and Electronic Gaming Devices to ensure integrity on the games.- Observes and records Count Room activities and assets until all are accurately and properly accounted for.- Observes and records Cage areas for proper redemption and payout.- Reviews and reports recorded incidents to the requestor.- Reports violations of company policy, procedure, or internal controls that relate to casino gaming or company assets.- Receives testing on a quarterly basis.- Reaches and maintains specific performance goals at one year.- Takes photographs for purpose of proper documentation of incidents and events.- Reports illegal or unusual activities to appropriate members of management.- Attends departmental and company meetings as required. 
Job ID
2021-82205
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino Aurora
Job Locations US-MS-Tunica Resorts
Uses electronic monitoring systems to maintain close surveillance on all casino games and other areas. Maintain close surveillance on all casino table games, slots, and other activities via electronic monitoring systems, observing both guest and employee activity to maintain integrity of games and company assets. Utilize necessary equipment to identify, record, document, and report illegal and unusual activities occurring in the casino slot area, slot booths, cage areas, count rooms, table games and interrogation room. Report all illegal and unusual activities to the appropriate authorities. Support and maintain HOLLYWOOD courtesy guidelines. Promote outstanding guest relations. Perform other duties as assigned.
Job ID
2021-83651
Position Type
Regular Full-Time
Casino Property
Hollywood Casino Tunica
Job Locations US-OH-Dayton
- Responsible for fostering a fun environment. - Responsible for being a gracious host to all co-workers.- Responsible for promoting a positive influence when participating in company-sponsored events.- When assigned to surveillance monitoring room, "patrols" the facility through the pan, tilt and zoom cameras, and records all pertinent activity on the digital video recording systems. Logs and marks recordings and files them in one of several repositories depending on the activity depicted.- Must learn policies, procedures, Internal Controls and State Regulations for all gaming and cash handling positions to recognize and respond to any deviations by employees.- Similarly, "patrols" the gaming floor, the Cashier's Cages, Main Bank and Count Rooms via CCTV cameras.- Conduct covert floor surveillance as assigned by supervision.- Coordinate with the Surveillance Asst. Shift Manager to record the questionable activity for review and possible use as evidence in court.- Prepare daily logs of all pertinent activity.- Work closely with the Guest Safety Department in crime prevention activities.- Assist in the detection of illegal activities in the facility to include the Gaming areas, Food and Beverage areas, Cage, and Count Room areas.- Adhere to all Departmental and Human Resources Policy and Procedures.- All personnel must be able to work any shift assignment with proper notice. Though shifts are generally stable, other shift assignments may occur to better meet the needs of the department or the property.- Other duties, as assigned.
Job ID
2021-84782
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment. - Responsible for being a gracious host to all guests and co-workers. - Responsible for promoting a positive influence in the community and participating in company-sponsored events. - When assigned to Surveillance Monitoring Room, "patrols" the facility through the pan, tilt, and zoom cameras and records all pertinent activity on the digital video recording systems.  Logs and marks recordings and files them in one of several repositories depending on the activity depicted. - Must learn all Table Games offered at property and be trained in cheating methods and card counting in order to be able to recognize that activity when it is occurring. - Must learn policies, procedures, internal Controls, and State Regulations for all gaming and cash handling positions in order to recognize and respond to any deviations by employees. - Similarly, "patrols" the Gaming Floor, the Cashier's Cages, Main Bank, and Count Rooms via CCTV cameras. - Conducts covert floor surveillance as assigned by supervisor. - Coordinates with the Surveillance Supervisor to record the questionable activity for review and possible use as evidence in court. - Prepares daily logs of all pertinent activity. - Works closely with the Guest Safety Department in crime prevention activities. - Assists in the detection of illegal activities in the facility to include the Gaming areas, Food and Beverage areas, and Cage and Count Room areas. - Adheres to all departmental and Human Resources policies and procedures. - Other duties as assigned. - All personnel must be able to work any shift assignment with proper notice. Though shifts are generally stable, other shift assignments may occur to better meet the needs of the department or the property.
Job ID
2021-83615
Position Type
Regular Part-Time
Casino Property
Plainridge Park Casino
Job Locations US-CO-Black Hawk
- Adheres to established policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Maintains surveillance watch of designated area and activities; records any irregular activity as required. - Reports verbally and in writing any violations of Gaming Regulations or company policy and procedures, and any safety considerations to the appropriate supervisor or manager.- Reports and offers solutions for any area of vulnerability to loss from internal or external sources.- Maintains thorough knowledge of Gaming Regulations, company policy, and department procedures.- Maintains compliance with Surveillance Department procedures and company policy.- Works on special projects and investigations as assigned by supervisor.- Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-83848
Starting Salary
USD $18.00/Hr.
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-PA-Grantville
- Observe the facility via the CCTV system in a professional manner in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - HCPN's Surveillance department employees shall be independent of all other departments. - A present or former Surveillance department employee may not accept employment as a key employee or gaming employee with the same licensee for whom he/she was previously employed as a Surveillance department employee unless 1 year has passed since the former Surveillance department employee worked in the Surveillance department. The present or former Surveillance department employee may file a written petition requesting the Board to waive this restriction and permit the employment of a present or former Surveillance department employee in a particular position. The Board may grant or deny the waiver upon consideration of the following factors:  - Whether the former Surveillance department employee will be employed in a department or area of operation that the Surveillance department monitors. - Whether the surveillance and security systems of HCPN will be jeopardized or compromised by the employment of the former Surveillance department employee in the particular position. - Whether the former Surveillance department employee's knowledge of the procedures of the Surveillance department would facilitate the commission by any person of irregularities or illegal acts or the concealment of any actions or errors. - The clandestine monitoring of the gaming conducted at the slot machines.  - The clandestine monitoring of the operations conducted at and in the Cashiers' Cage and any satellite cage. - The clandestine monitoring of the operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines, and automated teller machines.  - The clandestine monitoring of the count processes conducted in the Count Room. - The clandestine monitoring of the movement of cash and slot cash storage boxes. - The clandestine monitoring of the entrances and exits, the Gaming Floor, and the Count Room. - The clandestine monitoring of the gaming conducted at the table games. - The clandestine surveillance of the operation of any satellite cage or Poker Room Cage. - The clandestine surveillance of the storage areas used for the storage of chips, plaques, cards, dice, Sic Bo shakers, Pai Gow tiles, and other equipment used to conduct table games. - The video recording of movements of table games boxes. - Recording questionable activity for review and possible use as evidence in court. - Preparation of daily logs and complete incident reports as circumstances dictate. - When assigned to the CCTV monitoring room, “patrol” the facility through the use of pan, tilt, and zoom cameras and record all pertinent activity on the digital recording system. - Ensure compliance with applicable laws and regulations. - Ensure that proper security and chain of custody is maintained on all departmental evidence. - Perform other duties as assigned by the Surveillance Supervisor.
Job ID
2021-81032
Position Type
Regular Full-Time
Category
Hidden (15273)
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-York
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. The clandestine monitoring of the gaming conducted at the slot machines.  The clandestine monitoring of the operations conducted at and in the cashiers' cage and any satellite cage.  The clandestine monitoring of the operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines.  The clandestine monitoring of the count processes conducted in the count room.  The clandestine monitoring of the movement of cash and slot cash storage boxes.  The clandestine monitoring of the entrances and exits, the gaming floor and the count room.                                                                                                                                           The clandestine monitoring of the gaming conducted at the table games.                                                           The clandestine surveillance of the operation of any satellite cage or Poker room cage.                                             The clandestine surveillance of the storage areas used for the storage of chips, plaques, cards, dice, Sic Bo shakers, Pai Gow tiles and other equipment used to conduct table games.                                                 The video recording of movements of table games boxes.                               Recording questionable activity for review and possible use as evidence in court. Preparation of daily logs and complete incident reports as circumstances dictate. When assigned to the CCTV monitoring room, “patrol” the facility through the use of pan, tilt, and zoom cameras and record all pertinent activity on the digital recording system.  Ensure compliance with applicable laws and regulations. Ensure that proper security and chain of custody is maintained on all departmental evidence. Perform other duties as assigned by the Surveillance Asst Shift Manager.
Job ID
2021-81085
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino York
Job Locations US-PA-York
The clandestine monitoring of the gaming conducted at the slot machines.The clandestine monitoring of the operations conducted at and in the cashiers' cage and any satellite cage.The clandestine monitoring of the operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines.The clandestine monitoring of the count processes conducted in the count room.The clandestine monitoring of the movement of cash and slot cash storage boxes.The clandestine monitoring of the entrances and exits, the gaming floor and the count room.The clandestine monitoring of the gaming conducted at the table games.The clandestine surveillance of the operation of any satellite cage or Poker room cage.The clandestine surveillance of the storage areas used for the storage of chips, plaques, cards, dice, Sic Bo shakers, Pai Gow tiles and other equipment used to conduct table games.The video recording of movements of table games boxes.Recording questionable activity for review and possible use as evidence in court.Preparation of daily logs and complete incident reports as circumstances dictate.When assigned to the CCTV monitoring room, “patrol” the facility through the use of pan, tilt, and zoom cameras and record all pertinent activity on the digital recording system.Ensure compliance with applicable laws and regulations.Ensure that proper security and chain of custody is maintained on all departmental evidence.Perform other duties as assigned by the Surveillance Asst Shift Manager. 
Job ID
2021-84653
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino York
Job Locations US-IL-Alton
- Must promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with. - Provides video protection to maintain our attitude of honesty within the cash handling and back of house areas.  Maintains gaming regulations and achieves voluntary compliance to company rules and policies. - Observes all casino operations via surveillance cameras; watches all cash counting in Soft Count, and all cash transactions in Cages and on gaming layers in casino; video records any cheating infractions. - Reviews video on gaming in cases of player/dealer disputes. - Completes daily activity report; notes any pertinent facts (e.g., large cash outs, fills, credits) and/or incidents. - Monitors recording equipment. - Notifies appropriate person when infractions, cheating, etc., are observed (e.g., informs Pit Bosses of procedure infraction). - Observes and logs any infractions, cheating, etc. (Notifies Surveillance Supervisor). - Answers the telephone during peak activity periods. - Other duties include: removing trash, helping with upkeep of equipment, and cleaning work area. - Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service. - While working as a Technician, the Surveillance Operator has the following additional duties: Repairs and cleans video recording equipment as needed. - Repairs and maintains all cameras, PTZ and fixed. - Maintains CCTV equipment in the Surveillance Room. - Performs upgrades to CCTV system on an as-needed basis. - Assists in ordering equipment and supplies to perform above duties.
Job ID
2021-79243
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Argosy Casino Alton
Job Locations US-OH-Youngstown
- Observes and reports any and all gaming violations and/or thefts of company property - Operates monitor room equipment, including basic computer functions - Participates in court actions relating to gaming violations - Learns all games in use and all procedures and cheating indicators of such games - Writes proper reports as needed in a timely manner - Responds to surveillance supervision and gaming control requests - Responds to requests of all other departments when necessary - This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-83537
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-PA-Washington
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Observes and reports any and all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required. - Participates in court actions relating to gaming violations. - Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems. - Maintains paper and video logs according to departmental and company procedures; writes reports as necessary. - Maintains thorough knowledge of and ensures compliance with gaming regulations, company policy, and departmental procedures. - Reports and offers solutions for any area of vulnerability to loss from internal or external sources. - Responds to surveillance supervision and gaming control requests, as well as all other departments when necessary. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-83269
Position Type
Regular Full-Time
Casino Property
The Meadows Casino Racetrack
Job Locations US-KS-Kansas City
ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary:   - Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and overall coverage mandated by Gaming regulations. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists in enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department for which this position is responsible. - Assists with the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures. - Safeguards company assets at all times. - Submits all appropriate reports when incidents, infractions, and violations occur. - Examine and analyze the physical property, processes and procedures to oversee and enforce compliance policies. - Serve as liaison with gaming regulators, public law enforcement, and other agencies as it relates to Surveillance by maintaining a positive and constructive relationship, in absence of Surveillance Shift Manger/Manager and Director of Surveillance. - Review financial reports to ensure Surveillance operation efficiency and quality control. - Conduct, supervise and prepare reports relating to any incident that is reported. - Assists with the management of attendance and time records. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters. SUPERViSORY RESPONSiBiLiTiES                                                     This job may or may not have supervisory responsibilities. - Responsible for staff development and training programs. - Responsible for rewards and recognition program to maximize employee engagement. - Evaluates team members within department and delivers constructive feedback to employees in regards to performance. - Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. - Manages work procedures and expedites workflow. - Provides recommendation for employee performance (disciplining, coaching, and counseling). LANGUAGE SKiLLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.   REASONiNG ABiLiTY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.   CERTiFiCATES, LiCENSES, REGiSTRATiONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations.   PHYSiCAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.   The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.   WORK ENViRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.   Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.
Job ID
2021-84680
Starting Salary
USD $0.00/Hr.
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Kansas Speedway

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