Penn National Gaming, Inc.

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Search Results Page 22 of 33

Job Locations US-CO-Black Hawk
- Responsible for supervising staff and the overall daily management of a designated shift in the Poker area. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Effectively handles customer concerns and requests; reports problems to manager. - Responsible for the accountability of the chips, cards, and all other gaming equipment. - Assists in maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Poker department. - Shares responsibility for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances. - Shares responsibility for the overall integrity of daily operations on assigned shift.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78683
Starting Salary
USD $53,000.00/Yr.
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-LA-Baton Rouge
- Ability to deal poker in order to provide a courteous and entertaining experience - Accepts direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met - initiates courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity - Sponsors new dealers as needed in order to provide new hires with adequate on the job training - Protects the integrity of the game through visual observation of all guests and game layout - Responsible to maintain a clean, organized work area including wiping down poker tables and picking up dirty glasses and ashtrays from empty seats - Presents oneself as a Credit to the Company and encourages others to do the same - Performs all other related and compatible duties as assigned
Job ID
2021-83225
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines. - Adheres to all established game procedures, including: - Use of gaming equipment - Providing game security - Money handling - Wager positioning - Verbalizing game - Ability to understand and perform duties in accordance with: - Hollywood Casino Aurora Core Values - Departmental, property, and company policies and standards - illinois Gaming Board requirements - Sarbanes-Oxley - internal Controls - Assists guests in learning games. - Attends departmental and company meetings as required.
Job ID
2021-82378
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Aurora
Job Locations US-CO-Black Hawk
Starting pay $9.30/hr. plus tips- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Knowledge of all aspects of the games dealt. - Conducts assigned game according to procedure. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Ensures appropriate game protection. - Ensures appropriate game pace for all players. - Ensures payouts are made quickly and accurately. - Fills and credits tables by verification of cheques. - Opens and closes tables by verification of all cheque inventory. - Maintains strict confidentiality in all company matters.
Job ID
2021-79265
Starting Salary
USD $9.30/Hr.
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-WV-Charles Town
- $1500.00 SIGN ON BONUS - INTERNALS ARE NOT ELIGIBLE FOR SIGN ON BONUS- Ability to deal Poker in order to provide a courteous and entertaining experience. - Accepts direction during day to day operations to ensure departmental standards and operational guidelines within the Poker area are met. - initiates courteous and friendly conversation with guests and provides game instructions to guests upon request, or as assigned, to encourage game activity. - Sponsors new Dealers as needed in order to provide new hires with adequate on the job training. - Protects the integrity of the game through visual observation of all guests and game layout. - Responsible for maintaining a clean, organized work area including wiping down Poker tables and picking up dirty glasses and ashtrays from empty seats. - Presents oneself as a Credit to the Company and encourages others to do the same. - Performs all other related and compatible duties as assigned.
Job ID
2021-79683
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-WV-Charles Town
- $1,500.00 Sign-on Bonus Eligible- Internal applicants are not eligible for Sign-on Bonus- Ability to deal Poker in order to provide a courteous and entertaining experience. - Accepts direction during day to day operations to ensure departmental standards and operational guidelines within the Poker area are met. - initiates courteous and friendly conversation with guests and provides game instructions to guests upon request, or as assigned, to encourage game activity. - Sponsors new Dealers as needed in order to provide new hires with adequate on the job training. - Protects the integrity of the game through visual observation of all guests and game layout. - Responsible for maintaining a clean, organized work area including wiping down Poker tables and picking up dirty glasses and ashtrays from empty seats. - Presents oneself as a Credit to the Company and encourages others to do the same. - Performs all other related and compatible duties as assigned.
Job ID
2021-79684
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-CO-Black Hawk
Starting pay $18.50/hr. (plus tips when dealing)- Coordinates all Poker operations on assigned shift. - Responsible for the supervision of the Poker Room. - Adheres to departmental and company policies and procedures regarding guest service standards; trains and mentors all team members to ensure service standards are met. - Knowledgeable in all aspects of the game supervised. - Ensures utilization reports are accurately completed at designated time. - Ensures compliance with company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Ensures proper inventory of cheques on Poker to enable payouts to be made quickly and accurately. - Completes play evaluation sheet at specific levels of win or loss. - Communicates all information regarding section to incoming Poker Supervisor. - Maintains equipment within section. - Ensures the integrity of games in assigned section. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-81605
Starting Salary
USD $18.50/Hr.
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-IL-Aurora
- Responsible for providing guidance and daily supervision to staff in the Poker area. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures efficient operations table games protection during assigned shift.- Maintains a continuous inspection of cards, ensuring the security of Poker games during assigned shift.- Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures.- Accounts for chips on Poker games. This includes making fills and credits as needed.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.- Manages work procedures and expedites workflow.- Provides coaching and counseling to team members.
Job ID
2021-82388
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Aurora
Job Locations US-NV-Jackpot
-Responsible for maintaining the cleanliness of the pool and spa area. -Responsible for removing soiled towels and transporting to the laundry area.-Responsible for replenishing clean towels and maintaining the towel valet at all times. -Washing, drying, and folding pool towels according to the laundry procedures. -Responsible for changing out trash and cleaning of trash receptacles. -Re-align pool furniture at the beginning, during, and end of shift. -Clean and stock pool restrooms as outlined in the standard operating procedures. -Adhere to safe handling of all chemicals.-Report any safety issues to the Housekeeping Supervisor, Assistant Housekeeping Manager, or the Housekeeping Manager. -Attends all regular departmental meetings as well as other company related meetings.-Report damage or repair issues in the pool area to the appropriate housekeeping leader.
Job ID
2021-82563
Position Type
Regular Part-Time
Category
Housekeeping & Environmental Services
Casino Property
Cactus Petes
Job Locations US-PA-York
Responsible for cleaning of beverage areas in assigned restaurant bar stations and service bar stations Provide and replenish beverage stock and supplies Remove empty bottles and trash Prepare necessary fruit for use as garnishes Responsible for receiving, issuing and keeping necessary records of liquor supplies Serve as backup for bartender when necessary Promote outstanding guest service on a continual basis Responsible for maintaining a regular and consistent attendance record  Participate as a team member with all servers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation
Job ID
2021-82739
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino York
Job Locations US-PA-York
Responsible for cleaning of beverage areas in assigned restaurant bar stations and service bar stations Provide and replenish beverage stock and supplies Remove empty bottles and trash Prepare necessary fruit for use as garnishes Responsible for receiving, issuing and keeping necessary records of liquor supplies Serve as backup for bartender when necessary Promote outstanding guest service on a continual basis Responsible for maintaining a regular and consistent attendance record  Participate as a team member with all servers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation
Job ID
2021-82738
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino York
Job Locations US-PA-Grantville
- Responsible for cleaning and maintenance of beverage stations and beverage equipment in accordance with Pennsylvania Department of Health Standards and Hollywood Casino standards in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.  - Responsible for cleaning of beverage areas in assigned restaurant bar stations and service bar stations. - Provide and replenish beverage stock and supplies. - Remove empty bottles and trash. - Prepare necessary fruit for use as garnishes. - Responsible for receiving, issuing, and keeping necessary records of liquor supplies. - Serve as backup for Bartender when necessary. - Promote outstanding guest service on a continual basis. - Responsible for maintaining a regular and consistent attendance record. - Participate as a team member with all servers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation.
Job ID
2021-82103
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-Grantville
- Responsible for cleaning and maintenance of beverage stations and beverage equipment in accordance with Pennsylvania Department of Health Standards and Hollywood Casino standards in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.  - Responsible for cleaning of beverage areas in assigned restaurant bar stations and service bar stations. - Provide and replenish beverage stock and supplies. - Remove empty bottles and trash. - Prepare necessary fruit for use as garnishes. - Responsible for receiving, issuing, and keeping necessary records of liquor supplies. - Serve as backup for Bartender when necessary. - Promote outstanding guest service on a continual basis. - Responsible for maintaining a regular and consistent attendance record. - Participate as a team member with all servers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation.
Job ID
2021-78570
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-Philadelphia
 Role and Responsibilities:- Work with Senior Manager to establish a well-researched, long-term vision for core aspects of the Casino platform including game integrations, dynamic features, cross-sell between Casino and Sportsbook user experiences, unity across multiple Penn Interactive product lines, etc. - Become a subject matter expert on all existing Casino features- Understand our user wants and needs through research, persona development, and user testing - Study the competitive landscape to understand industry best practices and areas for improvement - Identify and manage the implementation of new, innovative features that challenge the status quo, like VIP-focused gaming opportunities, personalization, etc.- Develop well-defined and detailed product requirements and create Product Feature Specifications - Work cross-functionally with the UI/UX and Engineering teams to ensure successful execution of our launch roadmap and strategy- Write user stories and prioritize backlogs based on the Casino roadmap - Work closely with the Compliance team to ensure new and existing features are regulatory compliant for each new jurisdiction - Collaborate across multiple departments including Marketing, Operations, and Customer Support
Job ID
2021-82165
Position Type
Regular Full-Time
Category
Interactive Gaming & Product/Project Management
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-PA-Philadelphia
Role and Responsibilities:- Work with Senior Manager to establish a well-researched, long-term vision for core aspects of the Sportsbook platform including bet offers and display, enhancements to the homepage and event pages, etc. - Become a subject matter expert on all existing Sportsbook features- Understand our user wants and needs through research, persona development, and user testing - Study the competitive landscape to understand industry best practices and areas for improvement - Identify and manage the implementation of new, innovative features that challenge the status quo, like embedded video, alternate deposit methods, and additional ways to bring Barstool content into the Sportsbook platform - Develop well-defined and detailed product requirements and create Product Feature Specifications - Work cross-functionally with the UI/UX and Engineering teams to ensure successful execution of our launch roadmap and strategy- Write user stories and prioritize backlogs based on the Sportsbook roadmap - Work closely with the Compliance team to ensure new and existing features are regulatory compliant for each new jurisdiction - Collaborate across multiple departments including Marketing, Operations, and Customer Support
Job ID
2021-82166
Position Type
Regular Full-Time
Category
Interactive Gaming & Product/Project Management
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-PA-Philadelphia | US-NV-Las Vegas
- Develops the product vision to create an unrivaled customer experience on all Penn digital products.- Responsible for the overall product development process.- Develops and coordinates internal digital marketing launch plans between Marketing and IT.- Responsible for gathering product requirements. Partners with IT to define the product and stakeholders.- Pioneers user experience within Company’s products.- Authors and develops user stories. - Responsible for ongoing testing, analysis and optimization of digital distribution channels to drive higher performance, including but not limited to feature tests or assessing feedback from digital strategy.- Develops marketing requirements/backlog for app and website enhancements. - Develops and manages marketing requirements/backlog for marketing tools for the following:- Advertising studio- Digital analytics - Partners with internal stakeholders to build requirements to implement comprehensive hotel revenue pixel tracking.- Manages business requirements for future iterative app development. Makes improvements as needed.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Director.- Maintains strict confidentiality in all departmental and company matters
Job ID
2020-76768
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-MO-Riverside
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Job ID
2021-82924
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
SUMMARYThis position will be responsible for providing food and service to all guests in the 99 Hops House venue. The ideal candidate will possess significant knowledge of beer and experience in serving craft beer. This is a non-supervisory position. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide stellar customer service.- Promptly and appropriately greet guests arriving at table.- Verbally interact with guests creating a fun and exciting atmosphere.- Provide information to guests as needed such as beverage or food selections available.- Promptly and accurately take beverage and food orders.- Properly and promptly transmit orders to the culinary staff for preparation.- Properly serve food items to restaurant guests.- Properly remove items and dishes from tables as needed.- Offer or present dessert selections to guests and serve items ordered.- Refresh and replenish beverages including water and coffee.- Prepare checks and present to guests.- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, appropriate operation of cash register, cash bag, or bank, and proper use of Micros system.- Complete tasks to prepare for business including tasks such as wiping down station, straightening and polishing flatware, wiping down and polishing stemware, refilling condiments, wiping chairs, and checking linens.- Complete tasks for closing including tasks such as resetting a station for the next shift and completing assigned side work.- Follow appropriate food handling procedures to ensure safe, quality products.- Complete deposits at the end of each shift as required.- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing all work areas.- Perform tasks to ensure an attractive patron dining area associated with the pub venue including removal of trash and debris from tables and cleaning tables and chairs.- Ensure supplies and products are stocked as needed.- Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter. - Meet department uniform, appearance, and grooming requirements.- Any reasonably requested job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2020-75473
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
SUMMARY This position will be responsible for providing food and service to all guests in the 99 Hops House venue. The ideal candidate will possess significant knowledge of beer and experience in serving craft beer. This is a non-supervisory position.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide stellar customer service. - Promptly and appropriately greet guests arriving at table. - Verbally interact with guests creating a fun and exciting atmosphere. - Provide information to guests as needed such as beverage or food selections available. - Promptly and accurately take beverage and food orders. - Properly and promptly transmit orders to the culinary staff for preparation. - Properly serve food items to restaurant guests. - Properly remove items and dishes from tables as needed. - Offer or present dessert selections to guests and serve items ordered. - Refresh and replenish beverages including water and coffee. - Prepare checks and present to guests. - Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, appropriate operation of cash register, cash bag, or bank, and proper use of Micros system. - Complete tasks to prepare for business including tasks such as wiping down station, straightening and polishing flatware, wiping down and polishing stemware, refilling condiments, wiping chairs, and checking linens. - Complete tasks for closing including tasks such as resetting a station for the next shift and completing assigned side work. - Follow appropriate food handling procedures to ensure safe, quality products. - Complete deposits at the end of each shift as required. - Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing all work areas. - Perform tasks to ensure an attractive patron dining area associated with the pub venue including removal of trash and debris from tables and cleaning tables and chairs. - Ensure supplies and products are stocked as needed. - Attend all departmental and company training programs or meetings as directed. - Compile information, complete and submit reports as needed. - Adhere to all company policies and procedures. - Adhere to all gaming laws and regulations. - Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter. - Meet department uniform, appearance, and grooming requirements. - Any reasonably requested job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2021-82456
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-PA-Grantville
- Perform to exceptional high standards the cleaning duties in public and back of house areas, as assigned, in order to achieve the cleanest, most confortable experience for our guest and fellow staff, in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.   - Sweep and vacuum carpets and floors.  - Mop floors.  - Dust and polish fixtures, furniture, and flooring.  - Clean windows and doors.  - Wash and wipe down of stairwells, base boards, walls, waste cans, and other items as assigned.  - Remove trash cans and debris.  - Responsible for prompt attention to cleaning up spills or accidents or debris.  - Conduct all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and fortHRight with information about our property and services.  - Maintain a clean working area at all times and ensure that equipment and work materials are not left in an unsafe or unsightly manner.
Job ID
2021-82240
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Hollywood Casino at Penn National Race Course

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