Penn National Gaming, Inc.

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Job Locations US-CO-Black Hawk
- Sells chips and provides change to guests in the Poker Room. - Escorts players to their seats; retains knowledge of player preferences in order to provide superior customer service. - Answers all incoming telephone calls to the Poker Room. - Maintains cleanliness of the Poker Room. - Logs Poker players into the computer system (when installed) in a timely manner as directed by supervisor. - Adds player names to the Poker Room wait list. - Periodically Audits and replenishes Poker inventory as directed by supervisor.- Manages the sign-up process for Poker tournaments. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-86742
Starting Salary
USD $9.30/Hr.
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Knowledge of all aspects of the games dealt. - Conducts assigned game according to procedure. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Ensures appropriate game protection. - Ensures appropriate game pace for all players. - Ensures payouts are made quickly and accurately. - Fills and credits tables by verification of cheques. - Opens and closes tables by verification of all cheque inventory. - Maintains strict confidentiality in all company matters.
Job ID
2021-86791
Starting Salary
USD $9.30/Hr.
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Starting pay $18.50/hr. (plus tips when dealing)- Coordinates all Poker operations on assigned shift. - Responsible for the supervision of the Poker Room. - Adheres to departmental and company policies and procedures regarding guest service standards; trains and mentors all team members to ensure service standards are met. - Knowledgeable in all aspects of the game supervised. - Ensures utilization reports are accurately completed at designated time. - Ensures compliance with company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Ensures proper inventory of cheques on Poker to enable payouts to be made quickly and accurately. - Completes play evaluation sheet at specific levels of win or loss. - Communicates all information regarding section to incoming Poker Supervisor. - Maintains equipment within section. - Ensures the integrity of games in assigned section. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-81606
Starting Salary
USD $18.50/Hr.
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting at $17.00 an hour (plus experiential increases)- Completes Audits as assigned. - Prepares exception reports for instances of non-compliance with operational practices; engages team members and trains them appropriately to mitigate future occurrences. - Prepares journal entries to record daily revenue and/or cashier activity. - Prepares and accumulates information used to prepare the Daily Operating Report. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-84022
Starting Salary
USD $17.00/Hr.
Position Type
Regular Full-Time
Category
Legal, Audit, Compliance & Risk
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Handles incoming phone calls; passes on leads per sales deployment matrix. - Produces and distributes required daily, weekly, and monthly sales reports. - Distributes and routes BEO’s (Banquet Event Orders), including BEO revisions. - Creates group contracts and enters into systems once finalized (per checklist). - Produces internal employee event BEO’s. - Represents the property in proposing and contracting groups under 20 rooms on peak night. - Distributes and processes group surveys upon the conclusion of each program. - Orders supplies and sales promotional items. - Assists with other duties as assigned. - Maintains strict confidentiality in all company matters. - Adheres to all departmental and company policies and procedures.- Duties as assigned
Job ID
2021-83299
Starting Salary
USD $18.50/Hr.
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Adheres to departmental and company policies and procedures regarding guest service standards. - Provides a safe, secure, and comfortable environment for all guests and team members. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. May include uneven, incline, decline surfaces, and stairs. - Escorts and transports funds for table fills, slots and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies and or cleaning personnel. - Maintains strict confidentiality and professionalism in all company matters.- Operates security dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides superior guest experience through consistent, positive interaction. - May be required to assist with property incidents acting as a first responder to include but not limited to, guest medicals and intoxicated patrons, obtaining guest information on security related incidents that may occur on company property. - Ability to lift and carry up to 50 lbs. - Knowledgeable of applicable state laws and gaming regulations. - Ability to patrol by foot and/or stand long periods of time (6-8 hours) while verifying identification credentials to prevent underage access to gaming areas. - This is a uniformed position, which requires that team member’s comply with Ameristar uniform appearance standards while on duty.
Job ID
2021-85476
Starting Salary
USD $18.00/Hr.
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $18.00/hr. plus experiential increases  - Adheres to departmental and company policies and procedures regarding guest service standards. - Provides a safe, secure, and comfortable environment for all guests and team members. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. May include uneven, incline, decline surfaces, and stairs. - Escorts and transports funds for table fills, slots and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies and or cleaning personnel. - Maintains strict confidentiality and professionalism in all company matters.- Operates security dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides superior guest experience through consistent, positive interaction. - May be required to assist with property incidents acting as a first responder to include but not limited to, guest medicals and intoxicated patrons, obtaining guest information on security related incidents that may occur on company property. - Ability to lift and carry up to 50 lbs. - Knowledgeable of applicable state laws and gaming regulations. - Ability to patrol by foot and/or stand long periods of time (6-8 hours) while verifying identification credentials to prevent underage access to gaming areas. - This is a uniformed position, which requires that team member’s comply with Ameristar uniform appearance standards while on duty.
Job ID
2021-80193
Starting Salary
USD $17.00/Hr.
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Adheres to established departmental and property policies and procedures regarding guest service standards. - Complies with all company and departmental policies, procedures, and internal controls. - Responsible for the repair, maintenance, and general operating condition of the slot machines. - Responsible for the machine initial fills. - Assists in jackpot payouts and the verification process. - Responsible for the installation and removal of slot machines. - Maintains player-tracking system. - Maintains EZ Pay equipment. - Responsible for troubleshooting system-related problems. - Responsible for completing all regulatory and company operational logs/forms correctly (e.g. slot machine meter logs, parts logs, conversion forms, etc.).- Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.- MUST be able to obtain/maintain Colorado Support Gaming license : https://sbg.colorado.gov/gaming-support-license
Job ID
2021-85365
Starting Salary
USD $18.50/Hr.
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay at $20.50 hr plus tips - Adheres to established departmental and property policies and procedures regarding guest service standards.- Complies with all company and departmental policies, procedures, and internal controls. - Responsible for the repair, maintenance, and general operating condition of the slot machines. - Responsible for the machine initial fills. - Assists in jackpot payouts and the verification process. - Responsible for the installation and removal of slot machines. - Maintains player-tracking system. - Maintains EZ Pay equipment. - Responsible for troubleshooting system-related problems. - Responsible for completing all regulatory and company operational logs/forms correctly (e.g. slot machine meter logs, parts logs, conversion forms, etc.). - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-85700
Starting Salary
USD $20.50/Hr.
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
As a Spa Attendant you are responsible for providing superior service to both the internal and external customer.  The Spa Attendant is also responsible for assisting guests in the relaxation areas, maintaining spa standards and cleanliness, and scheduling spa appointments. - Greet guests and offer assistance and/or instruction in the use of the Spa. - Collect fees and accurately handle all cash, checks, Credit card, gift certificates and comp transactions.- Maintain on a daily basis a high level of cleanliness in the spa facilities. - Unpack, stock and price all merchandise in the retail area as needed with the ability to lift a minimum of 25 lbs. - Schedules spa and salon treatments.- Responsible for knowing all new policies and procedures in the Spa. - Adhere to all policies and procedures for the Spa.
Job ID
2021-83846
Starting Salary
USD $15.00/Hr.
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting at $13.00 an hour (plus tips)  - Greets guests in a timely manner with a smile and a pleasant disposition. - Must be familiar with menu, preparation of drinks and food, and prices.- Uses suggestive selling techniques. - Takes guest’s order and accurately inputs it into the computer/register.- Explains the ingredients in the various beverages.- Carries on a friendly conversation with the guests as coffee is prepared. - Prepares for the next shift by filling the supplies and cleaning and sanitizing the workstation and equipment.- Works as a Barista making coffee, blended beverages, etc. - Works the cash register and maintains an accurate bank. - Maintains cleanliness of designated areas.- Adheres to all company standards, policies, and procedures. - Completes assigned side work and any additional daily tasks.
Job ID
2021-84908
Starting Salary
USD $13.00/Hr.
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $14/hr. plus experiential increases + FREE BUS Tickets for Graves + $500 Sign On Bonus  - Performs daily cleaning projects as directed by supervisors.-  Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment. - Maintains hood vent system and ovens. - Cleans and sanitizes all garbage cans. - Maintains adequate inventory of supplies needed to perform job function. - Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils).- Ensures the cleanliness of all floors, walls, dishes, pots, etc. - Ensures “Wet Floor” signs and other markers are used. - Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.). - Ensures that all equipment functions properly; reports malfunctions promptly. - Assists kitchen utility personnel with duties when necessary as directed by supervisor. - Assists other outlets with cleaning projects or restocking supplies. - Assists in training kitchen workers in all aspects of safety. - Trains kitchen personnel on proper cleaning solution usage and safety applications. - Responsible for organization and proper storage of cleaning solutions and supplies. - Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2020-77174
Starting Salary
USD $14.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Responsible for providing guidance and daily supervision to all stewarding staff. - Assists in work procedures and expedites workflow to all stewarding employees, to include floor operations, policies, and procedures. - Adheres to scheduling and coordinates with manager regarding any concerns. - Maintains organization and ensures proper rack stacking, silver presoaking, and safe operation of dish machine. - Ensures proper set-up, breakdown, and maintenance of all special events. - Responsible for supporting compliance to departmental budgets. - Performs special cleaning projects as assigned. - Trains new stewards as required. - Maintains established pars and inventory of supplies through daily monitoring. - Conducts daily kitchen walkthroughs to verify completion of assignments. - Assists Executive Steward/Stewarding Assistant Manager with administrative duties. - Staffs, schedules, evaluates, trains, develops, and monitors team members; recommends wage increases, promotions, demotions, discipline, and other employment actions for team members. - Ensures established departmental quality assurance procedures are acceptable to Health Department and company standards. - Responsible for ensuring compliance with all regulatory policies and procedures; reports potential issues to management. - Performs related duties and responsibilities as required. - Maintains strict confidentiality in all company matters.
Job ID
2021-86226
Starting Salary
USD $20.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $9.30/hr. plus tips- Acknowledges, greets, and converses in English with all guests; helps and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to the procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and procedures.- Maintains strict confidentiality in all company matters.
Job ID
2021-83762
Starting Salary
USD $9.30/Hr.
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
As a Table Games Dual Rate Supervisor, you are primarily responsible for maintaining and operating an efficient operation within the assigned pit section. Table Games Dual Rate Supervisor are responsible for superior service to both internal and external guests. The secondary function of this job is to provide exceptional gaming experiences for the guest while dealing with a fast and flawless game.     Starting pay $18.50/hr. (plus tips while dealing) The following and other duties may be assigned as necessary: Supervisory Duties - - Ensure enforcement of game procedures and policies as outlined in the company and departmental manuals, and in accordance with Internal Controls; monitors for compliance.- Tracks guest play and relay all pertinent information to the immediate supervisor.- Settles minor disputes and guest concerns in a professional and timely manner, escalates to immediate supervisor when necessary.- Informs immediate supervisor and Surveillance team of unnatural or irregular play.- Reports significant cash and cheque transactions.- Ensure compliance with Title 31 requirements and processes.- Responsible for the accountability of the chips, cards, dice, and all other gaming equipment.- Verifies table inventories and effectively manages table limits.- Responsible for the overall integrity of daily pit section operations on assigned shift.- Maintains knowledge of the status of all assigned games relative to win/loss ratios, as well as significant players and action.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise.- Promote a positive environment for all guests and team members to promote the return visit of guests and achieve job satisfaction for all team members.- Ensures team members have the tools needed to do their jobs to maximize efficiency.- Maintains strict confidentiality in all departmental and company matters.- Provide visible leadership in gaming operation areas.Dealer Duties  (Pay Rate $9.30 hr plus tips)- Deals a fast and flawless game.- Delivers great customer service by dealing with all games offered efficiently with an upbeat/positive attitude. - Assists in training guests not familiar with various table games products. - Promotes table games and serves guests while standing on dead games. - Demonstrates an effective working knowledge of dealing policies and gaming procedures- Deals games in accordance with internal controls, Colorado Division of Gaming regulations, and company policy.- Informs immediate supervisor of unnatural or irregular play and disputes on the game.- High School Diploma or equivalent- MUST HAVE Completion of Dealers School or six (6) months of experience as a dealer - Must have blackjack, Roulette and all carnival games knowledge along with one of the following games or combinations:- Craps- Baccarat- Mini bac and Pai Gow- Strong inter-personal, customer service, and communication skills. - Knowledgeable of applicable state gaming laws and regulations. - Ability to sustain a high level of confidentiality and professionalism. - Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. - Ability to work collaboratively and communicate effectively with team members at all levels of the organization. - Highly organized and detail-oriented. - Able to add, subtract, multiply, and divide accurately to figure payoffs. - Ability to work any shift or hours, including nights, weekends, holidays, and overtime.- MUST be able to obtain/maintain Colorado Support Gaming license : https://sbg.colorado.gov/gaming-support-license 
Job ID
2021-84707
Starting Salary
USD $18.50/Hr.
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $17/hr. plus experiential increases - Enters and reviews receiving documentation. - Performs month-end inventories. - Assists in counts and weight checks; maintains par stock levels. - Stocks items in designated area, and rotates stock first in, first out. - Performs merchandise inspection. - Maintains clean inventory work area. - Verifies vendor documentation to merchandise and Purchase Order. - Distributes merchandise to the appropriate outlets. - Operates forklift and drives warehouse truck as needed. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-86441
Starting Salary
USD $17.00/Hr.
Position Type
Regular Full-Time
Category
Procurement & Warehouse
Casino Property
Ameristar Casino Resort Spa Black Hawk

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