Penn National Gaming, Inc.

Career Opportunity Listings


The list below (and on subsequent pages if applicable) are the current opportunities based on your search. To view the details, click on the Job Title.



Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 3 of 7

Job Locations US-LA-Bossier City
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.- Maintains and cleans all equipment used throughout the course of a shift, as directed.- Maintains proper documentation of all duties accomplished during a working shift, as directed.- Reports all safety hazards or maintenance deficiencies for proper handling.- Abides by all security measures.- Greets all guests throughout shift with the proper salutation and pleasant expression.- Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.- Performs all duties in a quiet and orderly manner.- Assists the house person with department projects, as needed.- Maintains strict confidentiality in all company matters.
Job ID
2020-74374
Position Type
Regular Full-Time
Category
Hotel Operations/Retail
Casino Property
Boomtown Bossier City
Job Locations US-LA-Bossier City
*Team Members will receive an extra $2/HR at the end of each month based upon regular hours worked.  Benefits eligibility first of month following 61st day of working FT - Enters and prepares the room for cleaning.- Makes bed.- Dusts the room and furniture.- Replenishes guestroom and bath supplies.- Cleans the bathroom.- Cleans the closet.- Vacuums the carpet.- Checks and secure the rooms.- Replenishes amenities according to the operational standards.- Delivers and retrieves items on loan to guests (e.g., iron and ironing boards).- Ensures security of guest rooms and privacy of guests.- Performs rotation cleaning duties (e.g., steam clean carpets, spring cleaning, super cleaning, etc.) as required.
Job ID
2020-74300
Position Type
Regular Full-Time
Category
Hotel Operations/Retail
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Lake Charles
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.- Maintains and cleans all equipment used throughout the course of a shift, as directed.- Maintains proper documentation of all duties accomplished during a working shift, as directed.- Reports all safety hazards or maintenance deficiencies for proper handling.- Abides by all security measures.- Greets all guests throughout shift with the proper salutation and pleasant expression.- Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.- Performs all duties in a quiet and orderly manner.- Assists the house person with department projects, as needed.- Maintains strict confidentiality in all company matters.
Job ID
2020-74199
Casino Property
L'AUBERGE LAKE CHARLES
Job Locations US-LA-Lake Charles
- Inspects guest rooms for cleanliness and quality, ensuring property standards are met or exceeded.- Reports rooms ready for occupancy.- Ensures guest rooms, linens, service landings, guest landings, vending area, stairwells, elevator, maid carts, distribution carts, and equipment are set up in a standardized manner as required by current SOP’s.- Conducts daily shift pre-shifts, uniform inspection, and directs actions of all floor personnel.- Reports room or hall deficiencies, problems related to structure, equipment, and plumbing to Engineering; prepares maintenance and work orders; follows up on completion with Engineering.- Ensures training for safe and proper usage of cleaning solutions and equipment.- Updates and maintains correct hotel room status in computer system and on boards.- Prints and maintains permanent records of the following: room occupancy, status and statistics phone logs, maintenance logs, attendance logs, lost and found logs, item request logs, GRA assignments, RQ assignments, house-person assignments, Corporate/VIP guests, group arrivals, and work orders.- Communicates with other departments as needed in order to accomplish tasks.- Verifies inventory and purchase order arrivals and proper floor inventory deliveries.- Assists management with action plans, coaching sessions, or additional training as needed.- Assists with cleaning rooms, delivering room calls, and dispatch when needed.- Maintains strict confidentiality in all company matters.
Job ID
2020-74208
Casino Property
L'AUBERGE LAKE CHARLES
Job Locations US-NJ-Cherry Hill
- Build, manage, and scale the VIP Engagement team (you will be employee #1)- Intimate knowledge of best in practice key performance indicators in high-end clientele, in an effort to present clear measurements of success to senior leadership as it relates to your department.- Immediate ability to clearly define a plan and strategy by which your team will acquire new high-end customers, re-activate dormant high-end customers, cultivate long lasting relationships with regular high-end customers, and present proven metrics by which an operation can lengthen a player’s lifetime value. Demonstrated ability to deploy the plan, once approved.- Ability to create reports that adequately show progress, expose room for improvement in not only incentivization plans, but overall high-level clientele saturation of online database- Bring a wealth of experience and demonstrated history of driving incremental revenue for your organization through the best practices and policies of your VIP team.- Proven track record of implementing initiatives to attract new high-worth clientele- Ability to work in a collaborative manner with media partnerships, physical casino and corporate VIP management team members- This position requires a heightened ability for relationship management, not only with players, but with internal and external stakeholders.- Heavy experience in planning and implementing incentivization programs for VIP Host staff, and a proven ability to accurately measure progress toward these goals- Confident leader who is able to request any tools necessary for your team to highly perform- Experience in outbound call center environments preferred- Demonstrable experience managing mid-sized teams of employees- Final escalation point and decision maker for difficult VIP situations.- Contribute answers as they relate to high-level clientele when discussing monthly P&L- Interviews, hires, trains potential VIP Hosts- Demonstrable experience in consultative relationship building- Demonstrated passion for excellence with respect to treating and caring for players- Heightened experience in developing standard operating procedures for VIP hosts- Excellent problem-solving abilities- Constantly reassessing present strategic initiatives, identify gaps, and be nimble enough to make changes in an effort to attract and retain top level clientele.- Strong experience in training employees and fostering a motivational environment- Passion for excellence with respect to treating and caring for players- Strong attention to detail is a must! Must be an analytical thinker- Excellent problem-solving abilities- Execute in an intense, fast-paced, and highly iterative environment
Job ID
2020-72411
Category
Player Development
Casino Property
Penn Interactive Ventures - NJ
Job Locations US-MS-Bay St Louis
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Sweeps and vacuums carpeted areas.- Extracts or shampoos carpets on a scheduled basis.- Cleans all brass.- Assists regular shift team members in maintaining restrooms and casino floor.- Operates extractor equipment, floor scrubbers, shampoo machines, and polishing machines as well as special vacuum cleaners and scrubbers.- Carries out heavy duty detail cleaning of restrooms and locker rooms.- Moves office furnishings and items as directed.- Cleans interior and exterior windows above 6 feet off the ground as directed. - Maintains logs for equipment usage.- Assists with inventory of all stockroom items received from the warehouse to assure proper quantities and quality.- Responsible for the cleaning of all housekeeping equipment.- Maintains cleaning supply inventory and identifies damaged bottles and/or drums for replacement.- Maintains strict confidentiality in all company matters.
Job ID
2020-74332
Position Type
Regular Full-Time
Category
Hidden (8746)
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- All duties may change or be altered as determined by the Lead Steward on duty.- Maintains all BOH work areas (e.g., kitchens, prep areas, and dish rooms) and equipment (e.g., stoves, grills, stove hoods,  oven hoods, deep fryers and fryer boil-out, etc.), and assists with the daily cleaning and in accordance with OSHA and ServSafe standards.- Removes garbage and trash from all operating venues; ensures all trash cans are clean and relined.- Cleans mechanical devices as needed (e.g., dishwashers, combi ovens, ice cream machines, and smoker).- Adheres to safety, proper cleanliness, and sanitation standards as set forth by company and departmental guidelines and ServSafe.- Maintains cleanliness and sanitary conditions in all kitchen and food storage areas by scrubbing the floors, cleaning surfaces, and washing walls and ceilings tiles as needed.- Carries or transfers by cart, supplies and equipment between storage and work areas.- Maintains safe working conditions and practices throughout all guest and service contact areas.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-74347
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere.- Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures.- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Familiar with restaurant food menu, including description, price, add-ons, and beverages.- Gives cash refunds or credit memorandums as directed by Supervisor/Manager.- Coordinates and controls the flow of the restaurant.- Assigns stations to servers and bus persons.- Supervises the restaurant in the absence of the Restaurant Supervisor/Manager.- Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required.- Resolves service issues according to established guidelines.- Ensures dining and serving areas are set up and maintained according to standard.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.- Answers telephone in a professional manner.- Maintains strict confidentiality in all company matters.
Job ID
2020-74404
Casino Property
L'AUBERGE LAKE CHARLES
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere.- Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures.- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Familiar with restaurant food menu, including description, price, add-ons, and beverages.- Gives cash refunds or credit memorandums as directed by Supervisor/Manager.- Coordinates and controls the flow of the restaurant.- Assigns stations to servers and bus persons.- Supervises the restaurant in the absence of the Restaurant Supervisor/Manager.- Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required.- Resolves service issues according to established guidelines.- Ensures dining and serving areas are set up and maintained according to standard.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.- Answers telephone in a professional manner.- Maintains strict confidentiality in all company matters.
Job ID
2020-74441
Casino Property
L'AUBERGE LAKE CHARLES
Job Locations US-LA-Bossier City
*Team Members will receive an extra $2/HR at the end of each month based upon regular hours worked.  Benefits eligibility first of month following 61st day of working FT - Retrieves supplies for Room Attendants and ensures that all supply carts are completely stocked with supplies, complimentary items, and linens prior to the start of cleaning rounds.- Hands out clean linens to all Room Attendants and assists with loading linens on supply carts.- Delivers supplies to Room Attendants during the day as needed.- Using a variety of cleaning agents, cleans all service areas such as vending machines, ice machines, and lobby ashtrays.- Takes soiled linens out to laundry area and delivers clean linens to supply room.- Takes all acquired trash out to trash dumpsters as needed.- Performs all other duties as assigned.
Job ID
2020-74301
Position Type
Regular Full-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-CO-Black Hawk
- Maintains and cleans all office spaces throughout property and hotel public areas.  Ensures that all areas are free of safety hazards.- Informs Housekeeping Supervisors or Manager of any linen shortage.- Maintains the cleanliness of the guest room halls. - Delivery of both internal and external guest requests.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Transports linen from loading dock to guestroom floors.- Pulls linen from the laundry chute and places in carts to be sent out for laundering. - Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2020-74366
Position Type
Regular Full-Time
Casino Property
AMERISTAR BLACK HAWK
Job Locations US-MS-Bay St Louis
- Maintains and cleans all office spaces throughout property and hotel public areas. - Ensures that all areas are free of safety hazards.- Informs Housekeeping Supervisors or Manager of any linen shortages.- Maintains the cleanliness of the guest room halls. - Responsible for delivery of both internal and external guest requests.- Exhibits a friendly, helpful, and courteous manner when dealing with customers and fellow team members.- Transports linen from loading dock to guest room floors.- Pulls linen from the laundry chute and places in carts to be sent out for laundering. - Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-74385
Position Type
Regular Full-Time
Category
Hotel Operations/Retail
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-LA-Lake Charles
- Assembles banquet room with proper linen and glassware as directed by supervisor.- Supplies and replenishes banquet/meeting rooms with clean glassware and fresh water.- Breaks down all banquet/meeting rooms upon conclusion of event.- Returns all equipment to its proper storage area.- Vacuums each room at conclusion of event.- Maintains established cleaning schedule of banquet space.- Prepares tableware for washing.- Collects all soiled pots and washes/restacks cleaned pots on shelves.- Responsible for removal of garbage and refuse.- Responsible for maintaining general cleanliness and appearance of banquet/meeting rooms.- Cleans and sanitizes all cooking equipment.- Adheres to regulatory, departmental, and company policies.- Maintains strict confidentiality in all company matters.
Job ID
2020-74209
Casino Property
L'AUBERGE LAKE CHARLES
Job Locations US-NJ-Cherry Hill
- Recruiting, hiring and retaining qualified employees- Conduct employee onboarding and help organize training & development initiatives- Ensure that Human Resource policies and procedures are communicated and being followed; respond to questions as needed- Update employees on changes to policies and procedures affecting their positions directly or indirectly, the operations, projects, and other related information.- Oversees employee disciplinary meetings, terminations, and investigations- Assist with manager and employee development training as necessary- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance- Support employees in various HR-related topics and resolve any issues that may arise- Identify, leverage, and integrate current technology in order to increase effectiveness of internal and external HR communication- Undertake tasks around performance management- Gather and analyze data with useful HR metrics - Participate and lead all employee engagement activities- Maintain employee files and records in electronic form- Perform other duties as required and assigned
Job ID
2020-74274
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
Penn Interactive Ventures - NJ
Job Locations US-OH-Toledo
Hollywood Casino Toledo is currently looking for a Human Resources Business Partner to join the team.RESPONSIBILITIES/ DUTIES: The HR Business Partner (HRBP) aligns business objectives with employees and management in designated departments. The HRBP serves as a consultant to management on Human Resource related issues. Successful HRBP will act as employee champion and change agent. HRBP assesses and anticipates HR-related needs. Communicating needs proactively with the HR department and business management, the HRBP seeks to develop integrated solutions.  The HRBP maintains an effective level of business literacy about the business units financial position, its mid range plans, its culture and its competition. - Conduct weekly meetings with respective business units.- Consult with management providing HR guidance when appropriate.- Analyze trends and metrics in partnership with HR group to develop solutions, programs and policies.- Manage and resolve employee relations issues. Conducts effective, thorough and objective investigations in cases, harassment, or EEOC issues.- Participate in employe/labor relations activities.- Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required.- Provides day to day performance management guidance to management (coaching, counseling, career development, disciplinary actions).- Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.- Provides HR Policy guidance and interpretation.Participate in recruiting and employment needs as needed by your Business Partners- Provide guidance and input on business unit restructures, workforce planning, succession planning.- Consults with management regarding interpretation and administration of human resource policies, programs, procedures and compliance with applicable state/federal statutes and regulations.- Partners with functional HR function managers to meet the needs of departments within the business unit.
Job ID
2020-74452
Position Type
Regular Full-Time
Category
Human Resources
Casino Property
Hollywood Casino at Toledo
Job Locations US-LA-Bossier City
- Performs daily arrival inspections as assigned by Housekeeping Management/Supervisor and informs designated personnel (front desk, supervisor, etc.) when units become available for arrivals.- Performs daily departure inspections; informs the Housekeeping Management/Supervisor when departure units become available.- Checks unoccupied units for proper thermostat settings, lights turned off, unauthorized use of rooms, maintenance deficiencies, etc.- Records and reports all maintenance deficiencies.- Records and reports all inspection results to Housekeeping Management/Supervisor.- Communicates with Housekeepers and/or Housekeeping Supervisor about rooms not meeting hotel’s quality standard.- Ensures that rooms are not marked for rent which do not meet hotel’s quality standard.
Job ID
2020-74302
Position Type
Regular Full-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-PA-Philadelphia
- Compile and submit revenue and tax reports to state gaming regulators and state departments of revenue.- Compile and submit daily revenue reports detailing performance of online sportsbook and casino to Penn Interactive leadership team.- Compile and submit revenue and handle reports to professional sports leagues, including but not limited to NFL, NBA and MLB.- Post journal entries to record business transactions.- Prepare monthly account reconciliations to validate the completeness and accuracy of GL account balances.- Comply with all accounting and financial reporting internal controls as required by internal policy as well as outside agencies and governing bodies.- Develop and maintain relationships with casino property accounting & finance employees to support the accounting and administrative functions of online casino and online sports betting operations.- Develop and maintain knowledge and understanding of rules and regulations as promulgated by the Financial Accounting Standards Board, the Securities and Exchange Commission, state departments of revenue and state gaming commissions.- Maintain strict confidentiality in all departmental and company matters.- Enthusiastically support, actively promote and demonstrate superior customer service in accordance with department and company standards and programs.- Assist with other ad hoc accounting and finance projects as needed.
Job ID
2020-74304
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-LA-Lake Charles
GENERAL ACCOUNTABILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position. Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. Operates flatwork iron, sorts, and feeds and pulls linens. Catches, folds, stacks and bundles with tying machine.  Sorts and loads towels onto linen cart.Stacks linens onto shelves.Maintains inventory control, item count and associated recordkeeping.Will assist as a washer/sorter as requested. WORKING CONDITIONS/ESSENTIAL FUNCTIONS - This position operates in a working environment that is subject to varying levels of wet/humid conditions, heat and noise, the severity of which depends upon work volume.  Incumbents are at times subjected to hazards such as chemicals.  Proper precautions are taken.- Ability to use all equipment associated with the position, including, but not limited to, flatwork ironer and towel-folding machine.- Ability to inspect laundry items, maintain inventory control and perform all associated recordkeeping.- Ability to effectively and efficiently move around laundry area.- Requires the ability to twist and lift up to 50 pounds, and push/pull loads of up to 100 pounds, so as to be able to load, wash and store laundry items.
Job ID
2020-74334
Casino Property
L'AUBERGE LAKE CHARLES
Job Locations US-LA-Baton Rouge
Job ID
2020-74234
Position Type
Regular Full-Time
Casino Property
L' Auberge Casino & Hotel Baton Rouge
Job Locations US-OH-Dayton
- Complete daily audits and associated checklists for the following audits including but not limited to: F&B outlets, gift shop, valet, banquet rooms, complimentary transactions, soft count, cage, Title 31,W-2G, and VLT’s.- Maintain VLT accounting system. - Track and report variances related to the areas in which the audit was performed.- Track numerically controlled forms as directed.- Maintain credit card terminal reports and statements.- Report and maintain daily revenues from all outlets.- Complete Complimentary Allocation.- Process advance payments for Banquet events.- Maintain Micros reports.- Assist in maintaining compliance with the Internal Control System.- Perform other projects and duties, as assigned.- Fulfill the duties of a revenue auditor.- Responsible for training new revenue auditors.- Act as supervisor when the supervisor is unavailable.- Keep up to date on policy changes and informs the revenue auditors of such changes.
Job ID
2020-74381
Category
Accounting/Finance
Casino Property
Hollywood Gaming at Dayton Raceway

Connect With Us!

Not ready to apply? Connect with us for general consideration.