Penn National Gaming, Inc.

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Search Results Page 3 of 34

Job Locations US-MS-Robinsonville
- Responsible for setting up bars. - Responsible for handling all cash transactions.- Responsible for all opening and closing inventories of all stock.- Ensure the safety and security of guest and team members.- Become knowledgeable of Resorts Casino & Hotel policies and procedures with regards to alcoholic beverages- Development of strong beverage image in the market place.- Other duties as assigned.
Job ID
2021-81320
Position Type
Regular Full-Time
Casino Property
1st Jackpot Casino Tunica
Job Locations US-IL-Aurora
- Deliver internal and external guest service in accordance with company service standards- Performs all duties in a polite, professional, and responsible manner, including but not limited to immediately alerting management of guests who are intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy- Promoting casino events and programs- Resolving service problems according to procedures- Providing fast, friendly, professional beverage service to casino guests and beverage servers in accordance with company standards- Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with servers, and presenting drinks to guests or servers as required- Slicing and pitting fruit as required- Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures- Operating a cash register/POS System, ringing proper amount into the register, and giving the guest or server the correct change; accounting for all cash, charge, and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities.- Handles to-go orders- Maintaining a clean and stocked workstation in accordance with established health and safety guidelines- Performs all job functions in conjunction with the guidelines described in the department standard operating procedures manual- Other duties as assigned
Job ID
2021-83239
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-MS-Tunica Resorts
Develop and implement all Hollywood Casino Tunica customer satisfaction standards toward all customers and fellow employees.        Create a positive customer/employee experience. Smile be helpful and friendly while providing quick and accurate service.   Ensure stock is sufficient for daily operation.    Mix alcoholic beverages according to Hollywood Casino standard.   input all beverages into MiCROS system.   Promote Hollywood Casino food and beverage outlets and entertainment facilities.   Adhere to local laws regarding legal age of service.   Keep bar and surrounding work area clean and organized.
Job ID
2021-81308
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Tunica
Job Locations US-LA-Baton Rouge
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray) - Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required - Slices and pits fruit as required - Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains a clean and stocked workstation in accordance with established health and safety guidelines
Job ID
2021-79476
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment. - Responsible for being a gracious host to all guests and co-workers. - Responsible for promoting a positive influence in the community and participating in company-sponsored events. - Monitors guest consumption of alcohol and intervenes as needed according to guidelines. - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. - Promotes casino events and programs. - Provides personalized service and uses guest name. - Resolves service problems according to guidelines. - Provides fast, friendly, professional beverage service to casino guests and beverage servers (e.g., 2 minute or less production cycle for 15 drink tray). - Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. - Slices and pits fruit as required. - Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor. - Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
Job ID
2021-81517
Position Type
Regular Part-Time
Casino Property
Plainridge Park Casino
Job Locations US-IN-Lawrenceburg
$500 SIGN ON BONUS FOR A LIMITED TIME ONLY! - Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities. - Provides fast, friendly, professional, and responsive customer service to guests. - Maintains cleanliness of designated area. - Ices and fills all non-alcoholic drinks for servers. - Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures. - Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips. - Resolves service issues according to established guidelines. - Assists with inventory and inventory control. - Completes assigned opening and closing side work. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-83120
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-CO-Black Hawk
Starting pay $9.30/hr. plus tips - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses and accessories necessary. - Maintains integrity of all financial controls and responsibilities. - Provides fast, friendly, professional and responsive customer service to guests. - Maintains cleanliness of designated area. - Ices and fills all non-alcoholic drinks for servers. - Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips.
Job ID
2021-80416
Starting Salary
USD $9.30/Hr.
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines. - Prepares and serves beverages following standard practices and recipes. - Maintains cleanliness and safety of work and guest areas. - Maintains par levels of operating supplies and equipment, replenishing as needed in accordance with procedure. - Monitors guest consumption of alcohol, intervening as needed according to established practices. - Operates the POS system to reconcile sales. - Maintains cash drawer, balancing at shift end. - Coordinates beverage service with cocktail servers to maintain an efficient service flow. - Attends departmental and company meetings, as required.
Job ID
2021-83019
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-IL-Aurora
- Deliver internal and external guest service in accordance with company service standards- Performs all duties in a polite, professional, and responsible manner, including but not limited to immediately alerting management of guests who are intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy- Promoting casino events and programs- Resolving service problems according to procedures- Providing fast, friendly, professional beverage service to casino guests and beverage servers in accordance with company standards- Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with servers, and presenting drinks to guests or servers as required- Slicing and pitting fruit as required- Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures- Operating a cash register/POS System, ringing proper amount into the register, and giving the guest or server the correct change; accounting for all cash, charge, and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities.- Handles to-go orders- Maintaining a clean and stocked workstation in accordance with established health and safety guidelines- Performs all job functions in conjunction with the guidelines described in the department standard operating procedures manual- Other duties as assigned
Job ID
2021-83016
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-KS-Kansas City
Hollywood Casino at Kansas Speedway is currently looking for a Bartender to join our team. - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Monitor guest consumption of alcohol and intervene as needed according to guidelines. - Appear in publicity photos. - Prepare and pour drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. - Ensure that garnish items are adequately prepared and stocked Operate and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. - Operate a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash and charge sales according to established procedure. - Maintain a clean and stocked workstation in accordance with established health and safety guidelines. - Check out with leadership before leaving shift. - Perform tasks to ensure an attractive and safe physical appearance of working areas. - Ensure supplies are stocked as needed. - Respond to “to go” orders including packaging orders, collection of payment and delivery to guest. - Attendance at pre-shift meetings. - Responsible for maintaining a regular and consistent attendance record. - Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation. - Declare tips through time and attendance system at the end of each shift. - Attend all departmental and company training programs or meetings as directed. - Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter. - Meet department uniform, appearance, and grooming requirements. - Must adhere to regulatory, department and company policies. - Perform other job related and compatible duties as assigned.
Job ID
2021-81946
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-OH-Youngstown
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Prepare and pour drinks with proper measured portions, following proper building steps, and ingredients according to recipe and in accordance with standard operating procedures.- Preparing and maintaining par levels on garnishes, various ice, mixers (shrubs, bitters, juices, purees, etc) and fresh fruit and herbs.- Maintain a clean, sanitized and stocked workstation and or section.- Comply with state, company, and department policies and regulations.- Must have open availability including all three shifts, weekends, and holidays.- Responsible for making servers drinks when rang in.- Serve tables, clear tables, expedite food and running food.- Side-work as directed by the Food and Beverage Supervisor or Manager.- Will work special events, as needed.- Other duties, as needed.
Job ID
2021-81164
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines. - Prepares and/or serves beverages following standard practices and recipes. - Maintains cleanliness and safety of work and guest areas. - Maintains par levels of operating supplies and equipment, replenishing as needed in accordance with procedures. - Monitors guest consumption of alcohol, intervening as needed according to established practices. - Operates the POS system in accordance with established procedures. - Coordinates beverage service to maintain an efficient service flow. - Attends departmental and company meetings, as required.
Job ID
2021-83659
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-MS-Robinsonville
- Attend new employee hooray for Hollywood and departmental orientation prior to beginning- work in the department - Report to scheduled shift in proper costume - Develop and implement all Hollywood Casino Tunica customer satisfaction standards toward all customers and fellow employees - Create a positive customer/employee experience. Smile be helpful and friendly while providing quick and accurate service- Acquire the ability to answer questions.  if you don’t know the answer, find someone who does.  if a customer needs assistance, find the appropriate person to assist him. - Ensure stock is sufficient for daily operation.  if there is insufficient stock to complete side work, notify your Bar Back and/or Supervisor - Order beverages using the established call sequence - Promote Hollywood Casino food and beverage outlets and entertainment facilities - Adhere to local laws regarding legal age of service- Attend alcohol awareness seminars and adhere to all rules and regulations administered through ABC - Complete assigned side work; wipe down all counters and clean service tray.  Keep side station and surrounding work area clean and organized
Job ID
2021-81310
Position Type
Regular Full-Time
Casino Property
1st Jackpot Casino Tunica
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment. - Responsible for being a gracious host to all guests and co-workers. - Responsible for promoting a positive influence in the community and participating in company-sponsored events. - Provides personalized service and uses guest name. - Resolves service problems according to guidelines. - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. - Promotes casino events and programs. - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round. - Monitors guest consumption of alcohol and intervenes as needed according to guidelines. - Takes drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests. - Handles money according to procedure. - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor. - Maintains clean and stocked workstation.
Job ID
2021-82730
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Plainridge Park Casino
Job Locations US-LA-Baton Rouge
- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and stocked workstation
Job ID
2021-81328
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-KS-Kansas City
Hollywood Casino at Kansas Speedway is currently looking for a Casino Beverage Server to join our team.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Resolve service problems according to guidelines. - Appear in publicity photos. - Promote casino events and programs. - Provide fast, friendly, professional beverage service to casino guests; carries full trays on every round. - Monitor guest consumption of alcohol and intervene as needed according to guidelines - Take drink orders, communicates with bartenders, assist in the preparation of drinks and present drinks to guests. - Handle money according to procedure; operate cash register, take money, make change, and make deposits at the end of shift. - Maintains clean and stocked workstation. - Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation. - Declare tips through time and attendance system at the end of each shift. - Meet department uniform, appearance, and grooming requirements. - Meet attendance guidelines of the job and adhere to regulatory, department, and company policies. - Keep work areas clean and free of safety hazards, debris, and litter. - Perform all job duties in a safe and responsible manner. - Must adhere to regulatory, department and company policies. - Perform other job related and compatible duties as assigned.
Job ID
2021-78082
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-KS-Kansas City
Hollywood Casino at Kansas Speedway is currently looking for a Casino Beverage Server to join our team.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Resolve service problems according to guidelines. - Appear in publicity photos. - Promote casino events and programs. - Provide fast, friendly, professional beverage service to casino guests; carries full trays on every round. - Monitor guest consumption of alcohol and intervene as needed according to guidelines - Take drink orders, communicates with bartenders, assist in the preparation of drinks and present drinks to guests. - Handle money according to procedure; operate cash register, take money, make change, and make deposits at the end of shift. - Maintains clean and stocked workstation. - Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation. - Declare tips through time and attendance system at the end of each shift. - Meet department uniform, appearance, and grooming requirements. - Meet attendance guidelines of the job and adhere to regulatory, department, and company policies. - Keep work areas clean and free of safety hazards, debris, and litter. - Perform all job duties in a safe and responsible manner. - Must adhere to regulatory, department and company policies. - Perform other job related and compatible duties as assigned.
Job ID
2021-79251
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-MS-Tunica Resorts
- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and stocked workstation
Job ID
2021-81307
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Tunica
Job Locations US-WV-Charles Town
- $1,500 sign-on bonus (internal applicants not eligible)- Starting Hourly Rate: $14.43- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Maintains product menu and assists in recording product inventories.- Maintains established quality assurance procedures to ensure acceptable health department and customer service standards.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists Manager with administrative duties, as needed.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-83351
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-PA-Wyomissing
- Supervises and manages staff in the Brand Marketing department. Assists with developing, implementing, and managing operational goals and monitors achievements of performance and profit objectives.- Responsible for development and overall editorial strategy that governs the content experience and drives engagement across different marketing channels.- Manages and directs all marketing messaging for enterprise creative including but not limited to traditional media, websites and apps.- Develops clear and engaging content that is consistent with the company's brand image and addresses both business goals and consumer needs while maintaining brand continuity across all projects and platforms.- Translates customer experience specifications and business requirements into branded messaging and designs.- Communicates and interfaces effectively with the marketing team, cross-functional teams and internal stakeholders to develop messaging and content strategies. - Delegates tasks to Copywriter, Digital Content Designer and internal Design Studio with clear messaging direction for digital designs and comps and providing relevant feedback.- Partners with digital team members to execute A/B tests.- Conducts discovery and identifies customer needs and opportunities to improve digital content on Penn’s digital channels. Makes improvements based upon findings.- Regularly audits our digital products to ensure they are on brand and tone appropriate.- Analyzes user engagement metrics to assess how well existing content is performing.- Performs content gap analyses to determine what type of content is missing and what is needed.- Responsible for ideas from concept to execution, working with project managers, internal Design Studio, Copywriters, IT and content experts to deliver a branded and effective user experience.- Develops a solid understanding of target audiences through online and traditional market research and educates team on who our customers are and how we market to them.- Works with Copywriter to establish style guides that specify the writing style and tone needed to create engaging content.- Collaborates with UX designer and web team to establish information hierarchy as it relates to customer experience for digital products.- Creates, adjusts, and manages the editorial calendar.- Leads transforming the digital presence of our brands and loyalty program to lifestyle driven content and messaging.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Organizes, maintains and files work in an organized fashion, following the standards/guidelines for the master file structure and naming conventions.- Reviews content for errors before publishing.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-83366
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Penn National Gaming, Inc.

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