Penn National Gaming, Inc.

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Search Results Page 3 of 24

Job Locations US-LA-Baton Rouge
- Clears, cleans, stocks and sets up dining room tables and server stations to restaurant standards. - Transport bus tubs and carts to dishwashing area.- Assist kitchen personnel with the unloading and cleaning of bus tubs and carts.- Discretely clear individual settings from guest tables as each course is completed. - Provide additional settings, utensils and condiments as needed or requested.- Work with food servers, host/cashiers and other restaurant personnel in providing guest service. - Uses and maintains all assigned areas and equipment in a sanitary, safe and effective manner.
Job ID
2020-74449
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-PA-Grantville
- Responsible for clearing and resetting tables in assigned venue. - Continuously monitor tables to assess guests' needs in a courteous manner.  - Other customer service duties required as requested by restaurant supervisor in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.   - Responsible for clearing all tables and resetting them for new seating in accordance with venue standards. - Ensure each table is ready for guests' arrival in accordance with venue standards. - Responsible for approaching newly seated guests, serving bread, butter, water, etc., in a timely and pleasant manner working with servers to expedite service at all tables. - Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them. - Monitor tables to assess guests' needs; anticipate and respond to guest requests when meal has been completed, keeping table clear to provide a clean, neat, eating area. - Restock and clean assigned station at end of shift to have ready for start of next shift in accordance with Department of Health standards. - Attendance at pre-shift meetings. - Responsible for maintaining a regular and consistent attendance record. - Participate as a team member with all servers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation. - Declare tips through time and attendance system at the end of each shift.
Job ID
2021-82108
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-NV-Jackpot
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established departmental and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure.  - Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. - Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.  - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.  - Deep cleans restaurant equipment (e.g., coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required. - Maintains equipment as required in accordance with established guidelines and safety procedures. - Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with departmental procedures.  - Resolves service issues according to established guidelines. - Assists in Bar/Beverage set-up. - Maintains strict confidentiality in all company matters.
Job ID
2021-84503
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Cactus Petes
Job Locations US-CO-Black Hawk
Starting pay $15.00/hr. plus tips  - Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established department and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. - Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required. - Maintains equipment as required in accordance with established guidelines and safety procedures.- Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures. - Resolves service issues according to established guidelines. - Assists in Bar/Beverage set-up.
Job ID
2021-80440
Starting Salary
USD $15.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-LA-Baton Rouge
  - Deliver internal and external guest service. - Staff, schedule, evaluate, train, develop and monitor subordinate personnel. Recommend wage increases, promotions, demotions, discipline and other employment actions for subordinate personnel. - Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; adjust daily schedule according to business levels. - Monitor Credit granting and collection policies and procedures to ensure established guidelines comply with all internal and external regulatory directives and laws. - Maintain protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail. - Ensure procedures and proper controls are strictly enforced to protect assets. - Monitor and evaluate overall company activities in relation to departmental operations to ensure integration of company needs with the services rendered through Credit and collections. - Review compliance with relevant gaming regulations to ensure that the cage is operating within these parameters, as well as company policies and procedures. - Secure payment from customers with delinquent Credit through written, verbal and personal contact in order to maximize ratio of collection to bad checks in a manner that maintains good customer relations. - Work with customer relations issues that are beyond the authority of staff in order to resolve situations in an equitable manner. - Monitor and evaluate the activities of Cage Cashiers to ensure achievement of financial, policy and regulatory objectives.
Job ID
2021-84143
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines. - Maintains security and accountability over all funds, including: - Cash and cash advances - Front money - Gaming chips - Jackpot payouts - Kiosk collection - Markers - Personal checks - Promotional coupons - Slot vouchers - Executes accurate reports, as needed, including: - Balancing banks - Closeout reports - Daily deposits - Table fills and credits - Reconciliation of kiosks - Check cashing applications - Subsidiary reports - Attends departmental and company meetings, as required.
Job ID
2021-83943
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Aurora
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines. - Maintains security and accountability over all funds, including: - Cash and cash advances - Front money - Gaming chips - Jackpot payouts - Kiosk collection - Markers - Personal checks - Promotional coupons - Slot vouchers - Executes accurate reports, as needed, including: - Balancing banks - Closeout reports - Daily deposits - Table fills and credits - Reconciliation of kiosks - Check cashing applications - Subsidiary reports - Attends departmental and company meetings, as required.
Job ID
2021-83488
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino Aurora
Job Locations US-LA-Baton Rouge
Job ID
2021-83445
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-IL-Aurora
- Responsible for supervising staff and the overall daily management of a designated shift in the Cage department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Responsible for securing the integrity of all assets and oversees balancing of all Cage banks on assigned shift. - Reviews and approves Cage documentation based on established levels of authorization in absence of Manager on assigned shift. - Responds to guest inquiries while monitoring and applying service recovery within authorized levels. - Conducts investigations into variances, violations of internal controls, and violation of reporting requirements. - Prepares/reviews currency transactions reports. - Verifies vault accountability at end of shift. - Verifies Credit line availability. - Reviews multiple transactions logs for accuracy. - Responsible for verification of Main Bank and Window Cashier drawers. - Authorizes checks. - Prepares customer deposit and safekeeping log. - Responsible for staff development and training programs. - Responsible for rewards and recognition program to maximize employee engagement. - Evaluates team members within department and delivers constructive feedback to employees regarding performance. - Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning, and directing work) to meet business needs. - Determines work procedures and expedites workflow. - Responsible for employee performance (disciplining, coaching, counseling). - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures.   - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-83193
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Aurora
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.- Takes customers order accurately and enters them into POS system.- Assists Take ii Cook in plate preparation and garnishes.- Monitors guest for signs of intoxication, intervening as needed according to established practices.- Stocks all food and paper supplies.- Notifies Take ii Cook of shortages or special orders.- Responsibly serves alcoholic beverages upon request.- Ensures Take ii counter and eating area are clean at all times.- Attends departmental and company meetings as required.
Job ID
2021-84659
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.- Takes customers order accurately and enters them into POS system.- Assists Take ii Cook in plate preparation and garnishes.- Monitors guests for signs of intoxication, intervening as needed according to established practices.- Stocks all food and paper supplies.- Notifies Take ii Cook of shortages or special orders.- Responsibly serves alcoholic beverages upon request.- Ensures Take ii counter and eating area are clean at all times.- Attends departmental and company meetings as required.
Job ID
2021-84664
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-IN-Lawrenceburg
$500 Sign on bonus for a limited time!  - Processes daily deposit group payments to reservation system and updates contracts with payment information. - Audits Ticketing, Food, Beverage, Retail, and Hotel to determine overage/shortage of cash drops. - Monitors on-line Credit card receipts and processing from Reservation Agents, Ticketing Agents, and Sales Coordinators. - Audits Food and Beverage tickets. - Balances and sorts house charges. - Balances Credit cards and gift shop. - Tracks and devises spreadsheets for promotions and pre-sold buffets. - Tallies Slot Club information. - Compiles daily sales report. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2021-84804
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-MA-Plainville
Your daily responsibilities include:- Provides the highest level of customer service to guests at all times while promoting a positive attitude to create a fun and entertaining experience.- Responds to guest service issues in all departments timely in writing, by phone or in person- Creates a format and process to log guest service concerns and positive feedback to ensure timely response from property leadership- Listens to guests concerns and pro-actively gives feedback to leadership on property for guest service improvements- Promotes our Marquee Rewards Program and actively approaches, converses and signs up guests on the casino floor in an upbeat friendly and professional manner.- Must be accessible and personally handle guest needs.- Works with all departments in achieving the service goals of the property.- Assists the Player Development staff in taking care of their guests in making arrangements for hotel, restaurant, special events and entertainment.- Understand the levels of reinvestment that can be made on guest loyalty.- Is aware of all property events and activities and utilizes effective communication tools to ensure that consistent, accurate and timely information is provided through the department.- Ensures behavior and appearance are in compliance with established standards. - Maintains a professional work environment with management and staff.- Participates in meetings and training as required.- Maintains complete confidentiality of all company information at all times.- Performs all job duties in a safe and responsible manner.- Performs other duties as may be assigned by department and/or company management.
Job ID
2021-82330
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Plainridge Park Casino
Job Locations US-NV-Jackpot
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Ensures efficiency of Slot machines and related gaming equipment during assigned shift. - Provides authorizing/verifying signature for jackpot payments, when applicable, in accordance with established procedures. - Assists with service light calls in accordance with established procedures. - Notifies Slot Technicians if any technical issues arise. - Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures. - Accounts for chips on assigned games. This includes making fills and credits as needed. - Reports customer concerns to manager. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-82565
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Cactus Petes
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines. - Provides general information about Hollywood Casino and answers inquiries from guests. - Retrieves table games ratings and utilizes patron response functions. - Utilizes casino computer system to redeem star points for guests. - Assists guests with special needs. - Communicates marketing program including, star point value and issuance of promotional items. - Monitors inventory of promotional items and notifies the supervisor when it is necessary to reorder. - Makes restaurant reservations and issues complimentaries when applicable. - Operates Coat Check. - Leadsproperty tours, as needed. - Attends departmental and company meetings, as required.
Job ID
2021-84162
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino Aurora
Job Locations US-MS-Vicksburg
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Assure the securing of company funds, provide accurate and courteous guest service.- Redeem coins/tokens, cash checks, and supply information to guests.- Maintain and assure the proper routing of the department’s paperwork.- Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.- Maintain communication with all departments, Team Members and guests to ensure positive experiences.- Maintain a high level of personal integrity and moral conduct free of questionable association.- Be prepared to work in adverse conditions, over-time, nights, weekends and holidays.- Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department.- Maintain uniform in order to present a neat, clean and professional appearance.- May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks.- Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window).- Maintain a neat, safe and organized work Ameristar.- Observe and follow all safety rules and regulations of Ameristar Casino Vicksburg.- Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.     - All other duties as assigned.
Job ID
2021-84541
Position Type
Regular Part-Time
Category
Hidden (8743)
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-MS-Vicksburg
- *** $500 Sign On Bonus ***- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Assure the securing of company funds, provide accurate and courteous guest service.- Redeem coins/tokens, cash checks, and supply information to guests.- Maintain and assure the proper routing of the department’s paperwork.- Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.- Maintain communication with all departments, Team Members and guests to ensure positive experiences.- Maintain a high level of personal integrity and moral conduct free of questionable association.- Be prepared to work in adverse conditions, over-time, nights, weekends and holidays.- Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department.- Maintain uniform in order to present a neat, clean and professional appearance.- May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks.- Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window).- Maintain a neat, safe and organized work Ameristar.- Observe and follow all safety rules and regulations of Ameristar Casino Vicksburg.- Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.     - All other duties as assigned.
Job ID
2021-84717
Position Type
Regular Full-Time
Category
Hidden (8743)
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-MS-Vicksburg
- *** $500 Sign On Bonus ***- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Assure the securing of company funds, provide accurate and courteous guest service.- Redeem coins/tokens, cash checks, and supply information to guests.- Maintain and assure the proper routing of the department’s paperwork.- Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.- Maintain communication with all departments, Team Members and guests to ensure positive experiences.- Maintain a high level of personal integrity and moral conduct free of questionable association.- Be prepared to work in adverse conditions, over-time, nights, weekends and holidays.- Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department.- Maintain uniform in order to present a neat, clean and professional appearance.- May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks.- Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window).- Maintain a neat, safe and organized work Ameristar.- Observe and follow all safety rules and regulations of Ameristar Casino Vicksburg.- Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.     - All other duties as assigned.
Job ID
2021-82326
Position Type
Regular Full-Time
Category
Hidden (8743)
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-MS-Vicksburg
- *** $500 SIGN ON BONUS ***- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Assure the securing of company funds, provide accurate and courteous guest service.- Redeem coins/tokens, cash checks, and supply information to guests.- Maintain and assure the proper routing of the department’s paperwork.- Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.- Maintain communication with all departments, Team Members and guests to ensure positive experiences.- Maintain a high level of personal integrity and moral conduct free of questionable association.- Be prepared to work in adverse conditions, over-time, nights, weekends and holidays.- Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department.- Maintain uniform in order to present a neat, clean and professional appearance.- May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks.- Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window).- Maintain a neat, safe and organized work Ameristar.- Observe and follow all safety rules and regulations of Ameristar Casino Vicksburg.- Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.     - All other duties as assigned.
Job ID
2021-82324
Position Type
Regular Part-Time
Category
Hidden (8743)
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-MS-Vicksburg
- *** $500 Sign On Bonus ***- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Assure the securing of company funds, provide accurate and courteous guest service.- Redeem coins/tokens, cash checks, and supply information to guests.- Maintain and assure the proper routing of the department’s paperwork.- Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.- Maintain communication with all departments, Team Members and guests to ensure positive experiences.- Maintain a high level of personal integrity and moral conduct free of questionable association.- Be prepared to work in adverse conditions, over-time, nights, weekends and holidays.- Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department.- Maintain uniform in order to present a neat, clean and professional appearance.- May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks.- Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window).- Maintain a neat, safe and organized work Ameristar.- Observe and follow all safety rules and regulations of Ameristar Casino Vicksburg.- Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.     - All other duties as assigned.
Job ID
2021-80871
Position Type
Regular Part-Time
Category
Hidden (8743)
Casino Property
Ameristar Casino Hotel Vicksburg

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