Penn National Gaming, Inc.

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Search Results Page 19 of 33

Job Locations US-WV-Charles Town
- Prepares tableware for washIng. - Collects all soIled pots; washes and restacks cleaned pots on shelves. - ResponsIble for removal of garbage and refuse. - Mops and sweeps floors. - Washes walls and ceIlIng tIles. - Cleans and sanItIzes all cookIng equIpment. - Proper maIntenance and dIstrIbutIon of company assets. - Sets up dIshwashIng machIne. - Stacks and stores clean dIshes In proper kItchen areas. - ThIs posItIon requIres team member to work later grave shIfts (example 2am-10am). Also may need to be avaIlable for dIfferent shIfts If asked to do so. - Ensures proper storage of equIpment, chemIcals, and restaurant supplIes In complIance wIth departmental, company, and OSHA standards, In the dIsh and pot rooms, kItchens, mop rooms, and trash dock.� - Reports all defectIve and/or unsafe equIpment (cookIng and ware washIng) to the supervIsor on duty. WIll be monItorIng prevent maIntenance on F&B equIpment In the kItchen and F&B areas.  You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests.  This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.
Job ID
2020-76882
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at CharlesTown
Job Locations US-WV-Charles Town
- Performs maintenance and service repairs on kitchen equipment.- Installs new units or replacement parts of existing units according to specifications and established safety guidelines.- Knowledge of electrical circuits and schematics; plumbing and equipment controls.- Familiar with a variety of the field’s concepts, practices, and procedures.- Relies on experience and judgment to plan and accomplish goals.- Performs a variety of complicated tasks.- A wide degree of creativity and latitude is expected.- You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests. This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.
Job ID
2020-76225
Casino Property
Hollywood Casino at CharlesTown
Job Locations US-PA-Grantville
- ResponsIble for the washIng all dIshes, glassware, sIlver, kItchen ware, and utensIls, cleanIng of all equIpment, floor mats, floors In all kItchen areas, and walls, where applIcable. - ResponsIble for cleanIng floors, mats, and hallways In back of house In order to assIst In reachIng profItabIlIty, guest satIsfactIon, workforce strength, and complIance goals.� - Perform daIly cleanIng projects as dIrected by supervIsors. - Clean all floor mats. - Sweep, scrub, and mop all kItchen floors and walls to remove food, debrIs, and grease. - Clean behInd and under all equIpment. - MaIntaIn hood vent system, ovens, and cleanIng of equIpment. - Clean and sanItIze all counters, shelves, and garbage cans. - Become well-versed In all ware washIng equIpment operatIon and maIntenance. - Report all equIpment malfunctIons to approprIate supervIsor. - ResponsIble for proper storage of all equIpment (chIna, glass, sIlver, cookIng equIpment, and utensIls). - Ensure that all F&B venues are cleaned to Health Department Standards. - AssIst other venues wIth cleanIng projects or supplyIng them wIth proper supplIes. - OrganIze and store remaInIng chemIcals and supplIes In proper places. - DIspose of trash and rags to approprIate areas.
Job ID
2020-76652
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-IN-East Chicago
- Works as a member of a dishwashing crew, ensuring soiled items are placed in proper racks or containers which carry them through a dishwashing machine.- Inspects, removes, and properly stores all clean items from the dishwashing machine.- Washes steam kettles, tilt fryers, and food preparation equipment too large to put in dishwashing machines.- Washes pots, pans, and traps; maintains neat appearance of working areas and cleaning equipment storage areas.- Supplies dishware to food preparation stations as needed; removes soiled dishware and cooking equipment from food preparation stations.- Keeps work area (floor, machine, shelving, carts, etc.) clean at all times.- Performs miscellaneous duties, such as polishing silver, working in store room, and preparing for banquets, special events, etc., as assigned.- Maintains organization and ensures proper rack stacking, silver presoaking, and operation of dish machine.- Ensures proper set-up, breakdown, and maintenance of all special events.- Performs special cleaning projects as assigned.- Trains new Stewards as required- Cleans ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes, and ceiling vents, according to schedule or as needed.- Responsible for swept and mopped floors; keeps floors clean and dry; picks up wet spills immediately.- Uses proper measurements of detergent and sanitizer in the dish machine.- Restocks all dishes, glassware, utensils, pots, and pans. - Removes all garbage. - Breaks down, cleans, and sanitizes the dish machine at the end of a shift
Job ID
2020-77222
Position Type
Regular Full-Time
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-LA-Bossier City
- Serves food, beverages, or desserts to guests in such settings as take-out counters of 24/7 café venue.- Performs cleaning duties such as sweeping, mopping, and transporting dishes, to keep equipment and facilities sanitary.- Scrubs and polishes counters, steam tables, and other equipment; cleans glasses, dishes, and fountain equipment.- Wraps menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.- Prepares bills for food, using MICROS POS and accepts payment or makes change.- Brews coffee and tea and fills containers with requested beverages.- Cooks food or prepares food items, such as sandwiches, pizzas, and salads, using standard formulas or following directions.- Replenishes foods at serving stations.- Balances receipts and payments in cash drawers.- Takes guests orders and enters orders into MICROS POS, giving ticket receipts to guests when needed to identify filled orders.- Adds relishes and garnishes to food orders, according to recipe/instructions.- Delivers orders to kitchens; picks up and serves food when it is ready.- Orders items needed to replenish supplies.- Sets up dining areas for meals and clears them following meals.- Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores and receiving clients or guests.- Ensures that departmental goals are communicated, understood, and met by hourly associates.- Ensures all closing paperwork documentation is correct before dropping.- Ensures all opening and closing procedures are completed.- Coordinates tasks and work duties to ensure that the café runs efficiently.- Works with management to ensure that newly hired hourly employees receive standard guidebooks and training.- Counsels hourly employees on work-related concerns and issues to ensure satisfaction and productivity, enlisting the support of management as needed.- Listens to hourly employees’ suggestions for improving how work is done and guests are served. Gains management support as needed to act upon suggestions.- Works with management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).- Ensures that hourly employees are trained on technical and service aspects of the job (e.g., food or room preparation, guest service standards, MICROS support).- Works with management to ensure that hourly employees clearly understand their job roles, responsibilities, and performance- Addresses guest concerns, requests, or issues either individually or by enlisting the help of others (i.e., management and hourly associates).- Gives constructive feedback to hourly employees to help them do their jobs better.- Acts as a “bridge” between management and hourly employees to facilitate department operation (e.g., keep managers appraised of hourly employees’ activities, issues, challenges, etc.).- Collaborates with management to develop and carry out ideas and procedures to continuously improve café performance.- Collaborates with management to recognize and celebrate hourly employees’ performance contributions (e.g., department-specific recognition programs).- Conducts day-to-day shift or oversees department operation (e.g., conducts pre-shift meetings, ensures shift coverage).- Served as an individual contributor and department role model by performing technical or functional job duties (e.g., check-in/out, food preparation, room preparation).
Job ID
2020-75750
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Margaritaville Resort Casino
Job Locations US-PA-Washington
- Adheres to all departmental and property polIcIes and procedures regardIng guest servIce standards. - MonItors and coordInates actIvItIes of Cage personnel when a member of management Is not present; assIsts In traInIng new and exIstIng employees. - Operates assIgned bank or wIndow accordIng to procedure. - VerIfIes prevIous count sheet from assIgned bank, or, If wIndow, count sheet from the MaIn Bank. - Counts down bank or wIndow at end of each shIft and reconcIles to the cage accountabIlIty. - Ensures that all key control procedures are executed accordIng to establIshed guIdelInes. - Ensures that contents of the banks are organIzed so they can be readIly counted at shIft changes. - Prepares and completes all job-related paperwork as approved In the Internal Control SubmIssIon. - AssIsts wIth the NRT kiOSk as needed In relatIon to emptyIng or fIllIng the unIts. - PartIcIpates In and attends meetIngs as requested. - Completes Currency TransactIon Reports as requIred by law. - Conducts �VerIfIcatIons� (doubles) to ensure the accuracy of transactIon beIng paId. - MaIntaIns a clean, well-organIzed work area and envIronment. - Adheres to all departmental, property, and company polIcIes and procedures. - Adheres to all gamIng laws and regulatIons. - Performs all other related and compatIble dutIes as assIgned. - MaIntaIns strIct confIdentIalIty In all company matters.
Job ID
2020-76276
Position Type
Regular Full-Time
Casino Property
The Meadows
Job Locations US-LA-Baton Rouge
The Lead Cook is responsible for the preparation and presentation of all food items as called for by the menu, and for assisting the Sous Chef in the efficient operation of the kitchen and of assigned personnel. Prepares, seasons, and cooks/stir fry's in industrial woks all soups, meats, vegetables, fish, poultry, and other food items for consumption. Cooks, prepares, and arranges the food to make an appealing arrangement for guests. Ensures that guests have a favorable and authentic Asian dining experience. Mastery of preparation and cooking of Asian foods a must. Duties include cooking specialty foods, preparing meals quickly while ensuring quality is maintained and safety and sanitation guidelines are observed. - Deliver internal and external guest service ensuring every interaction. Provide especially timely & knowledgeable service. - Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.- Assists all stations and respective lines as necessary.- Trains personnel to prepare foods.- Ensures that items are fully stocked and equipment is in good working condition.- Ensures the proper storing of any leftover foods - Ensures the proper closing down of work stations.- Communicates effectively with "front-of-the-house" staff.- Reports all equipment for safety failures, hazardous areas and accidents.- Completes all assigned compliance training courses on time
Job ID
2020-75154
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
L' Auberge Casino & Hotel Baton Rouge
Job Locations US-LA-Baton Rouge
- Responsible for ensuring products meet all recipes standards- Responsible for maintaining proper production levels- Knowledge of all applicable food preparation methods and measures- Knows and understands all cooking tools and measurement conversions- Communicates and maintains proper staffing levels with daily volume- Insures proper handling and storage of food items as per internal and Health Department standards- Maintains integrity with food and labor controls- Has good interpersonal and communication skills- Understands and follows all policies and procedures- Ability to communicate with cultural differences- Relieves line cooks as needed- Makes recommendations in ordering supplies- Ability to give direction, assign tasks, follow up with assigned tasks, coach for success and administer counseling of policy and procedural violations- Must show skills in garde manger, broiler, sauté stations, saucier, and large quantity cooking according to recipe specifications
Job ID
2020-75637
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
L' Auberge Casino & Hotel Baton Rouge
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to deadlines.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures soft currency is accounted for and recorded in accordance with company policies and procedures.- Manually counts large amounts of currency.- In the absence of the Count Room Supervisor, oversees the entire drop and count room operations.- Verifies, monitors, and reconciles distribution of bill acceptor cash boxes.- Reviews and compiles reports generated by Soft Count. Prepares all necessary paperwork to support and reconcile all money and vouchers collected and counted - Ensures company assets are properly accounted for and secured. - Oversees the maintenance of machinery used in count room operations. - Operates a currency counting machine.- Ability to function with secured access for ingress/egress to count room. - In the absence of Count Room Supervisor, responsible for guidance to the soft count staff. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters
Job ID
2020-76554
Position Type
Regular Full-Time
Casino Property
Plainridge Park Casino
Job Locations US-LA-Baton Rouge
Job ID
2020-76018
Position Type
Regular Full-Time
Casino Property
L' Auberge Casino & Hotel Baton Rouge
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acts as a leader of the department working with and on behalf of the supervisory team; keeps team members and department leaders well-informed regarding hotel operations.- Provides training and insight to Front Desk Clerks; distributes shift work to team members as directed.- Possesses complete knowledge of Hotel Front Desk policies and procedures and assures their implementation.- Responsible for the accurate check-in and check-out of each guest.- Handles complex guest service situations such as room moves and unassigned reservations; acts as communication center between guests and various internal departments to ensure guest satisfaction.- Ensures that all guest contact is positive, informative, and thorough.- Ensures that rooms are clean prior to issuing keys.- Responsible for posting charges and settling folios for individuals, groups, and due outs communicated through Housekeeping.- Accurately enters all reservations into the computer system according to departmental policy and procedure.- Assists the Player Development team with all reservations and requests.- Performs group block management, including the entering of room lists, inventory control, coordination of casino reservations, checking resort room arrivals, and maintaining a professional relationship with all departments associated with the resort.- Answers phone and assists with clerical tasks.- Receives cash, checks, credit cards, and comps in payment, obtaining proper approval and authorization.- Maintains an operating bank, renders bills and issues change; verifies accuracy of Front Desk Clerks’ banks and audits.- Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations.- Ensures the timely delivery of all messages, mail, and packages left for guests and departments within the hotel/casino.- Responsible for the control of safe deposit transactions.- Works closely with the Executive Hosts to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed-upon arrangements.- Maintains knowledge of casino, hotel, community, and special events in order to provide guests with superior service.- Authorized to verify pre-approved room comping levels and to change incorrect information.- Performs as a Front Desk Clerk when necessary.- Resolves service issues according to established guidelines and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-76275
Position Type
Regular Full-Time
Casino Property
L'auberge Lake Charles
Job Locations US-CO-Black Hawk
- Adheres to established departmental and property policies and procedures regarding guest service standards.- Coaches, monitors, and develops team members for improved performance.- Assists with the planning and organization of the stewarding department.- Trains team members in proper usage of cleaning solutions and appropriate food handling practices.- Performs inventories; places and receives orders as needed.- Delegates shift station responsibilities and supervises kitchen when called upon.- Maintains cleanliness of work station and all back of house areas.- Practices safe food handling and sanitation duties according to established procedures.- Responsible for ensuring proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils).- Ensures kitchen workers have and use the proper equipment necessary to perform their jobs (e.g. gloves, goggles, cleaning solutions, etc.).- Assists in training kitchen personnel in all aspects of safety.- Maintains records and log books according to established procedures.- Follows up on projects in a timely manner and complies with departmental policies as well as with company rules, regulations, and policies set forth in the employee handbook.- Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA.- Ensures that all equipment is properly maintained; reports malfunctions to the appropriate supervisor.- Works professionally with other departments as needed to accomplish tasks.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-76455
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Ameristar Black Hawk
Job Locations US-IL-Joliet
SUMMARYMaintain and repair electrical and mechanical devices on electronic gaming devices, kiosk machines and signage.  Direct front line Cast members.  Diagnose and repair electronic board malfunctions within the limits of accepted practice. ESSENTIAL DUTIES AND RESPONSIBILITIES- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast members.- Assign daily duties to slot technicians, and oversee assignment completion- Keep Department Supervisor informed of any slot technician performance issues- Provide and assist in slot tech performance evaluation.- Diagnose and repair electronic components or wiring problems.- Diagnose repair and program progressive signs.- Respond to calls for assistance, troubleshoot and resolve electrical and mechanical malfunctions.- Perform preventative maintenance on slot machines as directed.- Assist slot supervision in the resolution of guest disputes regarding malfunctioning equipment.- Clean slot machines.- Test and debug equipment functioning following maintenance work according to the Illinois Gaming Board.- Direct the relocation, conversion of, or installation of equipment.- Responsible for the training of front line Cast members.- Must be able to lift 50 pounds, and team lift 400 pounds- Always conduct self in manner that reflects positively on the Hollywood Casino and encourage others to do the same.- Other duties as assigned.
Job ID
2020-76328
Position Type
Regular Full-Time
Casino Property
Hollywood Casino Joliet
Job Locations US-IL-Joliet
SUMMARYMonitor and record all gaming and casino activities.  Exercise good judgment to determine whether to continue surveillance of a specified operation according to company and IGB policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and Team Members.  - Review work flow, current staffing levels and assign work to designated personnel.- Monitor all casino activities on the casino floor and supporting area.- Assist surveillance personnel in determining whether a situation warrants further observation or to notify other parties.- Record and report violations of internal control standards and criminal behavior.- Maintain and update accurate reports and daily logs of all surveillance and casino activity.- Review taped incidents to identify gaming problems.- Setup and maintain control standards book, alert files and other documentation.- Assist in training all surveillance personnel.- Other duties as assigned.
Job ID
2020-76960
Position Type
Regular Full-Time
Category
Hidden (15273)
Casino Property
Hollywood Casino Joliet
Job Locations US-MS-Biloxi
- Monitor the overall operation for Valet on his/her shift.- Fill in for attendants on their days off or during peak times, heavy rains, or when short team members.- Perform dispatching duties for both check-in and return of guest’s vehicles.- Deliver and retrieve guest vehicles to and from casino front entrance/hotel entrance and valet parking lot when necessary.- Must run to the valet lot and bring the vehicle to the casino/hotel from entrance.- Locks vehicle and gives keys to dispatcher.- Adheres to all departmental safety standards.- Must have a clean and neat appearance. - Must maintain a valid driver’s license in the state of residence and maintain a clean driving record. Must have drivers license on their person at all times.- Adhere to all company and department policies, procedures and safety standards.- Exhibit a friendly, helpful, and courteous manner when dealing with customers and fellow team members. - Any and all duties as assigned by the Guest Safety Services Manager, Valet Sr. Lead, or another member of management.
Job ID
2020-76512
Position Type
Regular Full-Time
Category
Hidden (8746)
Casino Property
Boomtown Casino Biloxi
Job Locations US-IN-Lawrenceburg
- ProvIdes frIendly and effIcIent servIce to guests durIng check In/check out procedures. - Makes and confIrms reservatIons and assIsts guests wIth problems or questIons. - ObtaIns InformatIon necessary to guarantee rooms (e.g., IdentIfIcatIon, credIt card verIfIcatIon, etc.). - Performs Front Desk, Call Center, and other Hotel-related dutIes when necessary. - Keeps supervIsor Informed of any problems. - If assIgned to �grave shIft,� performs NIght Audit dutIes and completes Flash Report In a correct and tImely manner. - Answers all reservatIon InquIrIes accordIng to establIshed guIdelInes, IncludIng assIstIng guests warrantIng complImentary accommodatIons. - MaxImIzes resort revenues by sellIng reservatIons based on predetermIned rate strategIes. - Accurately enters all reservatIons Into the computer system accordIng to departmental polIcy and procedure. - ProvIdes InformatIon to guests regardIng local servIces and events. - AssIsts the Player Development team wIth all reservatIons and requests. - Performs group block management, IncludIng the enterIng of room lIsts, Inventory control, coordInatIon of casIno reservatIons, checkIng resort room arrIvals, and maIntaInIng a professIonal relatIonshIp wIth all departments assocIated wIth the resort. - VerIfIes dutIes and examInes work for accuracy, neatness, and adherence to establIshed polIcIes and procedures. - RemaIns current on all casIno actIvItIes and assIsts guests wIth all InquIrIes. - Answers phone and assIsts wIth clerIcal tasks. - Ensures that rooms are clean prIor to IssuIng keys. - ReceIves cash, checks, credIt cards, and comps In payment, obtaInIng proper approval and authorIzatIon. - MaIntaIns an operatIng bank, renders bIlls, and Issues change. - Ensures the tImely delIvery of all messages, maIl, and packages left for guests and departments wIthIn the Hotel/CasIno. - ResponsIble for the control of safe deposIt transactIons. - Works closely wIth the ExecutIve Hosts to ensure that all complImentary and hIgh-end amenIty offerIngs are provIded consIstent wIth the agreed-upon arrangements. - Empowered to ensure guests� problems/concerns are resolved In a prompt, courteous, and effIcIent manner. - Takes approprIate steps to maIntaIn Hotel securIty and safety. - Handles PBX swItchboard as dIrected. - ProvIdes posItIve communIcatIon and uses HIlton CARE Culture skIlls wIth every patron and co-worker. - Performs dutIes In a safe manner; reports any potentIal safety hazards to management staff. - Performs any reasonable, temporarIly assIgned job dutIes outsIde the posItIon�s job descrIptIon, where, In the Company�s judGMent, those dutIes are necessary In the Interest of effIcIency, productIvIty, or guest servIce. - MaIntaIns strIct confIdentIalIty In all company matters.
Job ID
2020-76316
Position Type
Regular Part-Time
Category
Hotel Operations/Retail
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- RetrIeves supplIes for Room Attendants and ensures that all supply carts are completely stocked wIth supplIes, complImentary Items, and lInens prIor to the start of cleanIng rounds. - Hands out clean lInens to all Room Attendants and assIsts wIth loadIng lInens on supply carts. - DelIvers supplIes to Room Attendants durIng the day as needed. - UsIng a varIety of cleanIng agents, cleans all servIce areas such as vendIng machInes, Ice machInes, and lobby ashtrays. - Takes soIled lInens out to laundry area and delIvers clean lInens to supply room. - Takes all acquIred trash out to trash dumpsters as needed. - AssIsts In cleanIng of hotel rooms. - ProvIdes guests wIth requested Items. - Cleans and maIntaIns all publIc areas IncludIng restrooms, lobby, fItness center, busIness center, staIrwells, corrIdors, elevators, etc. - Cleans all carpets, IncludIng hotel rooms. - Performs monthly and quarterly maIntenance of beds, wIndow treatments, carpets, etc. - ProvIdes posItIve communIcatIon and uses HIlton CARE Culture skIlls wIth every patron and co-worker. - Performs dutIes In a safe manner; reports any potentIal safety hazards to management staff. - Performs any reasonable, temporarIly assIgned job dutIes outsIde the posItIon�s job descrIptIon, where, In the Company�s judGMent, those dutIes are necessary In the Interest of effIcIency, productIvIty, or guest servIce.
Job ID
2020-76987
Position Type
Regular Part-Time
Category
Hotel Operations/Retail
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IN-Lawrenceburg
- RetrIeves supplIes for Room Attendants and ensures that all supply carts are completely stocked wIth supplIes, complImentary Items, and lInens prIor to the start of cleanIng rounds. - Hands out clean lInens to all Room Attendants and assIsts wIth loadIng lInens on supply carts. - DelIvers supplIes to Room Attendants durIng the day as needed. - UsIng a varIety of cleanIng agents, cleans all servIce areas such as vendIng machInes, Ice machInes, and lobby ashtrays. - Takes soIled lInens out to laundry area and delIvers clean lInens to supply room. - Takes all acquIred trash out to trash dumpsters as needed. - AssIsts In cleanIng of hotel rooms. - ProvIdes guests wIth requested Items. - Cleans and maIntaIns all publIc areas IncludIng restrooms, lobby, fItness center, busIness center, staIrwells, corrIdors, elevators, etc. - Cleans all carpets, IncludIng hotel rooms. - Performs monthly and quarterly maIntenance of beds, wIndow treatments, carpets, etc. - ProvIdes posItIve communIcatIon and uses HIlton CARE Culture skIlls wIth every patron and co-worker. - Performs dutIes In a safe manner; reports any potentIal safety hazards to management staff. - Performs any reasonable, temporarIly assIgned job dutIes outsIde the posItIon�s job descrIptIon, where, In the Company�s judGMent, those dutIes are necessary In the Interest of effIcIency, productIvIty, or guest servIce.
Job ID
2020-76609
Position Type
Regular Full-Time
Category
Hotel Operations/Retail
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IA-Council Bluffs
- Responsible for learning and being familiar with the facility’s room outlets, and for being able to answer general questions regarding the property.- Reads food orders from computer printouts, and prepares food items, according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Coordinates with and communicates orders to dining room staff.- Prepares all food items accurately in a timely manner.- Completes all assigned prep items as written on prep sheet.- Uses and maintains all assigned areas and equipment in a sanitary, safe, and effective manner.- Observes and enforces Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment.- Attends company training programs as scheduled.- Completes opening, closing, and other side duties as assigned by the supervisors.- Communicates as needed with Lead Cook and Sous Chefs.- Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.- Maintains strict confidentiality in all company matters.
Job ID
2020-76088
Position Type
Regular Full-Time
Casino Property
Ameristar Council Bluffs
Job Locations US-IN-Lawrenceburg
- Cleans all areas of the Hotel Lobby, connector, break room, front drive, porte-cochere, public and employee restrooms, back offices, and smoke shack.- Replenishes supplies such as toilet paper, facial tissue, ashtrays, trash bags, and any cups and coffee condiments.- Assists guests with directions to the pavilion and surrounding outlets. - Moves furniture, washes windows, and vacuums carpet.- Cleans rugs, carpets, upholstered furniture, and draperies.- Dusts furniture.  Washes walls, ceilings and woodwork.  Cleans windowsills and door panels.- Empties wastebaskets and empties and cleans ashtrays.- Transports waste and trash to disposal area.- Replenishes any necessary supplies.- Dusts, sweeps, and mops stairwells.- Cleans Hotel entrance (both front and back), wipes counters, high dusts, cleans glass doors, etc.- Responsible for obtaining necessary cleaning supplies for departments, fellow employees, and customers as requested.- Cleans employee areas (i.e., break room, back offices, and locker room) throughout the day: dusts and mops floor, washes and dries towels, picks up trash and stocks dispensers.- Responds to calls for Housekeeping problems: broken glass, spills, toilet backups, etc.- Shampoos carpets, scrubs steps, and strips and waxes floors.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff.- Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2020-74763
Position Type
Regular Full-Time
Category
Hotel Operations/Retail
Casino Property
Hollywood Casino Lawrenceburg

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