Penn National Gaming, Inc.

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Search Results Page 18 of 28

Job Locations US-NM-Hobbs
SUMMARY:Provide a safe and secure environment for customers and for company property and employees.  Assist customers as necessary to ensure their satisfaction. ESSENTIAL DUTIES & RESPONSIBILITIES:- Promote and maintain excellent customer service with each patron and employee you may come in contact with.- Greet all guests and assist our guests as necessary to ensure their satisfaction and return to the casino and racetrack.- Provide security on assigned security posts: maintain high visibility; handle problem situations; watch for safety hazards; provide assistance in medical situations if required. - Patrol buildings and grounds of the facility as directed. - Stand watch at assigned security posts in order to oversee the comfort, safety and security of our guests and livestock.- Provide security escorts for all monetary transfers, fills, and credits. - Provide assistance to customers: give directions, call cabs, assist with car trouble, etc. - Provide special assistance to disabled patrons as necessary.- Monitor all entry and exit from soft count, and vault, and maintains logs of these activities if required.- Dispatch other officers to various assignments and maintain activity log sheets. - Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures.- Must be knowledgeable of all special events and promotional activities available to guests.- Presents oneself as a credit to the Company and encourages others to do the same.- Must work well under pressure, and meet multiple and sometimes competing deadlines.- Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and supervisors.- Adhere to all departments/company policies and procedures. - Performs all other related and compatible duties as assigned.
Job ID
2020-75521
Position Type
Seasonal
Category
Racing
Casino Property
Zia Park Casino
Job Locations US-OH-Youngstown
- Assist Manager with all aspects of Mutuel operations including monitoring of simulcast- Assists in hiring and training, and responsible for motivating, evaluating, and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.- Ability to manage a budget to meet the business needs.- Ensure compliance to company policies and procedures, regulatory requirements or restrictions, and any Union collective bargaining agreement.- Ensure the highest level of quality and standards- Assure management and employee morale is maintained at a high level- Actively coordinate with senior facilities and maintenance staff to ensure meet high level of standards- Develop and lead a high performance department- Create and maintain an environment of mutual and reciprocal trust, respect and confidence within the department and when dealing with internal/external guests- Reward, recognize, coach and counsel department employees- Maintain accurate and timely documentation of employee performance and department incidents- Ensure interactions with internal and external guests follow the guidelines of Red Carpet Customer Service- Adhere to all Corporate and local policies, procedures, and operating guidelines- Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics- Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and coaching employees; addressing concerns; and resolving problems- Maintains strict confidentiality in all departmental and company matters.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2020-75541
Position Type
Regular Full-Time
Casino Property
Hollywood Gaming at Mahoning Valley
Job Locations US-MO-Riverside
Job ID
2020-75449
Position Type
Regular Part-Time
Casino Property
Argosy Casino Riverside
Job Locations US-OH-Columbus
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary for assigned properties:- Responsible for supervising and managing staff in the social media and advertising departments.   Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in defined area.- Develops organic social media strategy for multi-property region. - Meets periodically with property leadership and attends marketing meetings to ensure that the property vision aligns with social, digital and web strategy- Attends events and promotions to capture content, engage with guests, and promote the brand. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for monitoring and upkeep of the property Facebook, Instagram, Twitter pages. - Develops a paid social media content calendar, and executes postings based on the approved calendar.- Maintains daily assigned workflow and follows through with execution of organic social media. - Develops social media strategy for property and partners with all outlets on property to ensure strategy aligns with property mission.- Monitors and responds to online reviews/reputation management for the property. - Creates copy and imagery for organic social posts to include but not limited to photo and video and produce creative online design concepts.- Conducts social media and internet research activities for the property marketing team as applicable. Makes market recommendations according to research results.- Partners with the Corporate Design Studio as needed for access to professional photo shoot assets and rights usage.- Manages relationships with outside vendors to ensure timely, accurate, and cost effective production campaigns.- Partners with the property marketing team to submit requests for paid social media advertising through InMotion.- Provides organic social media analytics reporting as needed. Makes changes to organic, social strategy as needed.- Adheres to all deadlines in accordance to content calendar and all other assignments. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.- Enhance guest interactions by providing a friendly greeting, offering directions, answering questions, making announcements, and creating an upbeat and positive atmosphere.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. - Maintains strict confidentiality in all departmental and company matters- Performs all other realated and compatible duties as assignedSUPERVISORY RESPONSIBILITIES                                                  This job does have supervisory responsibilities.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. - Manages work procedures and expedites workflow.- Responsible for employee performance (disciplining, coaching, counseling).
Job ID
2020-75215
Position Type
Regular Full-Time
Category
Marketing/ Entertainment
Casino Property
Hollywood Casino at Columbus
Job Locations US-LA-Lake Charles
- Responsible for supervising and managing staff in the Revenue Audit Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving deadlines.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Monitors compliance of revenue activities on the property via the exception process to ensure that all relative documentation is completed in compliance with all applicable laws.- Implements procedural policies for audits, make corrections or revisions as needed, and cooperate with internal and external auditors as needed.- Works with department leaders across property to ensure continued audit compliance and makes recommendations for best practices. - Completes journal entries, reconcile balance sheet accounts, and produce various revenue reports and statistical analysis.- Creates financial spreadsheets and updates information on a regular basis.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Revenue Audit Manager. - Maintains strict confidentiality in all departmental and company matters.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. - Determines work procedures and expedites workflow.- Responsible for assisting and making recommendations regarding employee performance (disciplining, coaching, counseling).
Job ID
2020-74985
Casino Property
L'auberge Lake Charles
Job Locations US-MO-Riverside
- Complete daily audits and associated checklists for the following audits including but not limited to:  F&B outlets, gift shop, valet, banquet rooms, hotel, spa, complimentary transactions, soft count, cage, table games, Title 31, W-2G, and slots. - Maintain slot accounting system. - Track and report variances related to the areas in which the audit was performed.- Track numerically controlled forms as directed.- Complete Audit Finding Reports on all deviations from procedures and/or IC’s found in daily audits.- Maintain credit card terminal reports and statements- Report and maintain daily revenues from all outlets- Complete Complimentary Allocation- Process advance payments for Banquet events- Maintain Micros reports- Maintain all inventory accounts- Prepare and submit monthly journal entries
Job ID
2020-75423
Position Type
Regular Full-Time
Casino Property
Argosy Casino Riverside
Job Locations US-OH-Youngstown
- Verifying, allocating, and posting details of daily transactions to spreadsheet or computer files from documents received from revenue/operational areas such as the cage, count room slot floor,  food & beverage, programs, valet parking, lottery and retail- Reconciling and balancing tapes and records to daily cash counts and summarizing details in customer files- Compiling reports to show statistics such as cash receipts, machine payouts, expenditures, and other items pertinent to the operation- Establishing and maintaining files of appropriate reports, records or other information relevant to the department- Preparing and distributing audit exception notices for irregularities and errors discovered during the audit on a timely basis- Completing and forwarding daily revenue reports for all audited areas to supervisory staff for review and subsequent distribution on a timely basis- Answering routine questions from co-workers- Interacting with others when necessary to achieve desired outcomes- Providing professional representation at internal and external meetings and events- Demonstrating abilities with PENN’s Leadership Competency Model that includes Visioning, Decisive Judgment, Leading Change, Business Acumen, Driving for Results, Guest Focus, Integrity, Resilience, Leading Teams, Coaching and Developing Others, and Relationship Management- Ensuring interactions with internal and external guests follow the guidelines of the “Red Carpet Customer Service” Program- Adhering to all Corporate and local policies, procedures, and operating guidelines- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2020-75661
Position Type
Regular Full-Time
Casino Property
Hollywood Gaming at Mahoning Valley
Job Locations US-NV-Jackpot
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for the daily audit of Cage, Slots, Table Games, gaming, and non-gaming revenue areas.- Prepares exception reports for instances of non-compliance with operational practices; engages team members and trains them appropriately to mitigate future occurrences.- Investigates and reports to supervisor any discrepancies determined through audit process.- Prepares journal entries to record daily revenue and/or cashier activity.- Maintains accurate records and files pertaining to daily audits of areas of responsibility.- Prepares and accumulates information used to prepare the Daily Operating Report.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-75606
Casino Property
Cactus Petes
Job Locations US-MO-Riverside
- Responsible for drafting, preparing, typing or transcribing general correspondence, communications, reports, spreadsheets, databases, charts, graphs, manuals, presentations, calendars, agendas, itineraries, meeting minutes, and other documents as needed in the day to day operations for Risk/Safety purposes.- Ensures competency of work from the standpoint of grammar, composition, and format.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.- Schedules appointments and keeps a current calendar of events and activities including preparing and verifying travel arrangements, scheduling meetings, conferences and community or social engagements as needed for Risk/Safety purposes.- Answers telephone and in-person inquiries including accurately recording and communicating messages.- Responsible for creating training materials for Risk/Safety purposes, within specified guidelines. - Files and organizes documents and materials.- Communicates with TPA and claims adjuster for claim resolutions.- Maintains files of certificates of insurance for contractors, subcontractors and outside vendors and coordinates requests for outgoing insurance requirements.- Keeps accurate files on all claims and safety files.- Responsible for record keeping of document libraries for all Risk/Safety training, safety programs, various electronic databases and OSHA required mandates.  Assists with tracking training for Risk/Safety purposes. - Processes incoming and outgoing mail.- Coordinates schedules and/or attends all departmental, committee, and company training programs or meetings as directed.- Develops and maintains working relationships with all departments and corporate functions (as required) to liaise and assist with various Risk/Safety processes.- Enthusiastically supports and coordinates all Risk/Safety related celebrations.- Adheres to all company policies and procedures.- Meets all departmental or company deadlines.- Performs all job duties in a safe and responsible manner, including keeping areas clean and free of safety hazards, debris and litter by demonstrating model safety awareness to all Team Members while on property- Meets professional appearance and grooming requirements.- Provides office support which will promote business productivity and efficiency.- Responsible for ensuring the compliance with all regulatory compliance (i.e. OSHA, NFPA, etc.) within area of responsibility and reporting potential issues to management.- Maintain all necessary local, state, and federal compliance requirements including documentation and training as well as interfacing with all government health and safety agency inquires (such as OSHA, EPA, and others). - Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-75315
Position Type
Regular Part-Time
Category
Legal/Risk Management/Compliance
Casino Property
Argosy Casino Riverside
Job Locations US-LA-Lake Charles
GENERAL ACCOUNTABILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)1. Adheres to and enforces compliance with all regulations established by Louisiana State Police Gaming, United States Coast Guard, ABS Consulting, and other applicable agencies pertaining to riverboat gaming and vessel operations while adhering to the policies and procedures set forth by L’auberge Lake Charles Casino Resort.2. Maintains all equipment onboard the vessel at a level commiserate with a premier gaming resort by using a preventative maintenance schedule, inspections, and tracking of tasks assigned/completed.3. Directs all vessel personnel to complete projects, maintenance/repair tasks and cleaning duties with minimal impact to guest service. Maintains through supervision and direct observation, a continuous awareness of all operational areas.4. Assists in sub-contractor service negotiations and follows up on contracted work to ensure timely completion and fulfillment of company expectations.5. Manages routine and preventative maintenance programs, all emergency procedures including fire, evacuation, etc. for the vessel. Ensures that all emergencies are drilled and documented regularly (every emergency and drilled quarterly) to guarantee that employees are proficient in knowing how to handle any emergency.6. Ensures compliance with OSHA standards and regulations, as well as state, local, and federal ordinances.7. Trains, motivates, and supervises personnel on assigned shifts. Disciplines, and reviews in accordance to company policy all team members to achieve established objectives.8. Apprises work situations; directs, delegates, schedules and organizes work crews to accomplish assigned job functions. Assigns routine and non-routine job functions.9. Maintains departmental cleanliness standards through inspection process throughout all assigned areas of responsibility by observing and correcting any work-related deficiencies.10. Keeps all logs up to date throughout your watch as tasks are completed.11. Keeps all systems up to regulation and demonstrates all tests as required by ASBC inspections.
Job ID
2020-74711
Casino Property
L'auberge Lake Charles
Job Locations US-LA-Bossier City
- Mixes alcoholic drinks according to the recipe standard of Riverview. Must have extensive knowledge of all liquor, beer, and wine offerings.- Interacts with beverage servers and guests in a friendly and enthusiastic manner.- Rings all drinks into P.O.S. system.- Checks liquor cabinets and cooler for stock pars. Accurately fills out par lists for supervisor’s input.- Keeps bar and surrounding work area clean, organized, well-stocked, and presentable.- Acts as an ambassador to the Resort through engaging and gregarious personality.- Interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery.- Completes related job duties assigned by supervisor.- Ensures that outlet is maintained and clean during all periods of operation.- Ensures that all sequences of service guidelines are done in the required format.
Job ID
2020-75320
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Creates a positive guest experience. Smiles, and is helpful and friendly at all times.- Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems.- Greets guest(s) cordially when seated at a table.- Assists guest(s) in any way possible to ensure customer satisfaction.- Adheres to sanitation rules and regulations.- Keeps station stocked with necessary supplies at all times. Maintains inventory of paper goods by keeping shelves organized and notifying Supervisor of need.- Conducts any other related duties as assigned by Supervisor.- Clears and wipes tables and chairs. Wipes down side stations.- Assists servers in resetting their tables as needed.- Breaks down bus pans at dish machine area.- Sorts all items.- Spot sweeps buffet for food debris.- Attends daily pre?shift meeting to communicate business volume, entertainment schedule, and Marketing information to employees.- Provides harmonious working environment while being sensitive to the needs of the employees and the guests.- Ensures that outlet is maintained and clean during all periods of operation.
Job ID
2020-74614
Position Type
Regular Part-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Creates a positive guest experience. Smiles and is helpful and friendly at all times.- Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems.- Greets guest(s) cordially when delivering items to the table or tables.- Assists guest(s) in any way possible to ensure customer satisfaction.- Adheres to sanitation rules and regulations.- Keep station stocked with necessary supplies at all times. Maintains inventory of paper goods, trays, plates, and bowls by keeping shelves organized and notifying Supervisor of need.- Conducts any other related duties as assigned by Supervisor.- Knowledgeable of floor layout and table maps.- Assists servers in resetting their tables if needed.- Breaks down external expo line and cleans at the end of the shift.- Sorts all items.- Spot sweeps external expo line during the shift.- Attends daily pre?shift meeting to communicate business volume, entertainment schedule, and Marketing information to employees.- Provides harmonious working environment while being sensitive to the needs of the employees and the guests.- Ensures that outlet is maintained and clean during all periods of operation.
Job ID
2020-75805
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Develops and implements all Margaritaville Casino Resort Bossier City Guest Satisfaction Standards to all guests and all fellow employees.- Attends departmental orientation prior to beginning work in the department.- Creates a positive guest employee experience. Smile. Be helpful and friendly.- Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems.- Execution of all food production as determined by the Sous Chef through production sheets.- Practices a “clean as you go” work ethic and utilizes proper food handling techniques (i.e., wearing plastic gloves and proper uniform, including hat and clean kitchen towels).- Prepares the proper amounts of food as requested by the Sous Chef.- Conducts self in a highly professional manner at all times.- Communicates with Stewards on all equipment cleaning needs.- Handles any special request made by the Sous Chef or external guest.- Maintains Margaritaville Casino’s food quality specifications as determined by the standard recipe.- Maintains a waste-free department by controlling production and utilizing returned food.- Responsible for the cleanliness of immediate work area and the process walk-in cooler.- Completes attendance of Serv-Safe class if offered.- Cuts, dices, and chops various food products.- Using recipes, creates soups, sauces, and stocks.- Be aware of rotation and sanitation guidelines.- Organizes and cleans coolers, storerooms, and freezers as necessary.- Prepares baked, grilled, heated, steamed, and fried items.- Ability to grill items to specific temperatures.- Ability to sauté items and create pan sauce.- Ability to help fellow employees accomplish their goals when possible.- Ability to follow all recipes and plating pictures without deviation unless requested by the guest.- Portion control various items using scales and other dry and wet measuring techniques.
Job ID
2020-75800
Position Type
Regular Full-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Develops and implements all Margaritaville Casino Resort Bossier City Guest Satisfaction Standards to all guests and all fellow employees.- Must be entertaining and interact with guests when working on the line.- Attends departmental orientation prior to beginning work in the department.- Creates a positive guest employee experience. Smiles, and is helpful and friendly.- Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems.- Execution of all food production as determined by the Sous Chef through production sheets.- Practices a “clean as you go” work ethic and utilize proper food handling techniques (i.e., wearing plastic gloves and proper uniform, including hat and clean kitchen towels).- Prepares the proper amounts of food as requested by the Sous Chef.- Conducts self in a highly professional manner at all times.- Communicates with Stewards on all equipment cleaning needs.- Handles any special request made by the Sous Chef or external guest.- Maintains Margaritaville Casino’s food quality specifications as determined by the standard recipe.- Maintains a waste-free department by controlling production and utilizing returned food.- Responsible for the cleanliness of immediate work area and the process walk-in cooler.- Completes attendance of Serv-Safe class if offered.- Cuts, dices, and chops various food products.- Using recipes, creates sauces, stocks, and pizza dough.- Be aware of rotation and sanitation guidelines.- Organizes and clean coolers, storerooms, and freezers as necessary.- Ability to grill items to specific temperatures.- Must work on prep and “mise en place” items when not working on the line.- Needs to understand the fundamentals of house made dough from proofing to working on finished product, rounding, etc.- Ability to work a brick oven, stretch dough, top pizza, and cook pizza in oven.- Ability to help fellow employees accomplish their goals when possible.- Must attend all mandatory classes and meetings as scheduled.- Ability to follow all recipes and plating pictures without deviation unless requested by the guest.- Portion controls various items using scales and other dry and wet measuring techniques.
Job ID
2020-75096
Position Type
Regular Full-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
JOB OVERVIEW: To provide prompt, professional and friendly service to our guests. Maintain the area clean, fully stocked. And adhere to all policies and procedures. Directly responsible for keeping the tables bussed, and restocked at all times, assist the waiters in designated station and as requested by management. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, a employee must be able to perform each essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions. Create a positive guest experience. Smile, be helpful and friendly at all times Answer questions, take responsibility to get answers and anticipate our guest's needs and problems. Greet guest(s) cordially when seated at a table. Assists guest(s) in any way possible to ensure customer satisfaction. Adhere to sanitation rules and regulations. Keep station stocked with necessary supplies at all times. Maintain inventory of paper goods by keeping shelfs organized and notifying Supervisor of need. Conduct any other related duties as assigned by Supervisor. Clear and wipe tables and chairs. Wipe down side stations. Assist servers in resetting their tables at all times. Breakdowns bus pans at dish machine area. Sorts all items. Spot swipes buffet for food debris. Attend daily pre‑shift meeting to communicate business volume, entertainment schedule, and Marketing information to inform employees. Provide harmonious working environment while being sensitive to the needs of the employees and the guests. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee is occasionally required to sit; climb stairs, reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  WORK ENVIROMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and heat/cigarette smoke. The noise level in the work environment is usually moderate. - Exposed to weather conditions and prevalent temperature changes are possible. - Subject to moderate ambient noise level. - Able to withstand/work in a high smoking environment.   UNIFORM & HYGIENE STANDARDS- Crew members must be in complete uniform at the start of pre-shift.- Uniforms must be clean, neatly pressed, and in good repair.- All male crew members must have their shirts tucked in with a belt & suspenders worn.- Bartenders and bar backs should have on solid black work or tennis shoes. No color allowed including, colored labels/brand marks. - All crew members have been issued uniforms by wardrobe. If the uniforms start to look unprofessional or in bad repair the crew members should go to wardrobe for a replacement. They must obtain a wardrobe authorization form from supervisor. - Company issued badge must be worn at all times while on property. - Crew members must have their valid ABO and LACT with them every shift.- No lip, nose rings or facial piercings with the exception of the ears.- No tongue rings.- No gum chewing is allowed while in uniform or on duty.- Crew members are responsible with keeping up with their assigned MICROS card.- No offensive tattoos.- Earrings must be no larger than a half dollar.
Job ID
2020-75586
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Employee will attend all daily pre-shift meetings to understand daily chef specials, wine pairing, and any other information such as special guest requests and reservation list for evening’s shift.- Employee will, with prescribed questions, ascertain guests’ agenda for the evening suggestively recommending appetizer, dinner, liquor, beer, and wine selections.- Employee will check his/her section for cleanliness, spotless tabletop glass, and silverware.- Employee will use POS system to accurately account for all consumed food and beverage per guest.- Accurately delivers to all guests the items ordered.- Assists other employees in food and beverage delivery.- Attends required Quality & Training classes from HR or Training Department.- Anticipates our guests’ needs at all times.- Attends all meetings as scheduled by Director or Manager.- Provides harmonious working environment while being sensitive to the needs of the employees and the guests.- Interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery.- Ensures that outlet is maintained and clean during all periods of operation.- Ensures that all sequences of service guidelines are done in the required format.
Job ID
2020-74726
Position Type
Regular Part-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-MS-Bay St Louis
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.- Maintains and cleans all equipment used throughout the course of a shift, as directed.- Maintains proper documentation of all duties accomplished during a working shift, as directed.- Reports all safety hazards or maintenance deficiencies for proper handling.- Abides by all security measures.- Greets all guests throughout shift with the proper salutation and pleasant expression.- Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.- Performs all duties in a quiet and orderly manner.- Assists the House Person with department projects, as needed.- Maintains strict confidentiality in all company matters.
Job ID
2020-74324
Position Type
Regular Full-Time
Category
Hotel Operations/Retail
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-ME-Bangor
 - Must be able to work varied schedule including weekend, nights, and holidays.- Keep work cart orderly and properly stocked at all times and maintain vacuums.- Inspect room linens before placing in rooms and return below-standard pieces to Housekeeping.- Proper utilization of equipment, supplies and guest amenities.- Cleanliness and sanitation of guest bathrooms.- Daily changing of soiled linens on beds and remaking beds following the hotel standards.- Cleanliness of rooms, balconies, and room furnishings.- Constant awareness of safety hazards, (i.e., broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to the Housekeeping Office.- Follow all training procedures set forth in the Blood borne Pathogens program- Strict follow-through on Lost and Found procedures (for example anything found in rooms that are vacant must be turned into Housekeeping Office directly). No articles should ever be removed from occupied rooms.- Absolute respect for guest’s property should always be exercised.- Practice safety standards at all times.- Responsible care of equipment.- Reports to work on time and according to posted schedule; maintains accurate time records and follows proper standards for issuance of rooms.- Remain alert, courteous, and helpful to guests and co-workers at all times.- Sweep and mop floors.- Clean rugs, carpets, upholstered furniture, and drapes.- Empty wastebaskets. - Report guest complaints.- Deposit dirty linen in laundry chute.- Other duties may be assigned.
Job ID
2020-75093
Position Type
Regular Full-Time
Category
Hotel Operations/Retail
Casino Property
Hollywood Casino Bangor
Job Locations US-ME-Bangor
 - Must be able to work varied schedule including weekend, nights, and holidays.- Keep work cart orderly and properly stocked at all times and maintain vacuums.- Inspect room linens before placing in rooms and return below-standard pieces to Housekeeping.- Proper utilization of equipment, supplies and guest amenities.- Cleanliness and sanitation of guest bathrooms.- Daily changing of soiled linens on beds and remaking beds following the hotel standards.- Cleanliness of rooms, balconies, and room furnishings.- Constant awareness of safety hazards, (i.e., broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to the Housekeeping Office.- Follow all training procedures set forth in the Blood borne Pathogens program- Strict follow-through on Lost and Found procedures (for example anything found in rooms that are vacant must be turned into Housekeeping Office directly). No articles should ever be removed from occupied rooms.- Absolute respect for guest’s property should always be exercised.- Practice safety standards at all times.- Responsible care of equipment.- Reports to work on time and according to posted schedule; maintains accurate time records and follows proper standards for issuance of rooms.- Remain alert, courteous, and helpful to guests and co-workers at all times.- Sweep and mop floors.- Clean rugs, carpets, upholstered furniture, and drapes.- Empty wastebaskets. - Report guest complaints.- Deposit dirty linen in laundry chute.- Other duties may be assigned.
Job ID
2020-75092
Position Type
Regular Part-Time
Category
Hotel Operations/Retail
Casino Property
Hollywood Casino Bangor

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