Penn National Gaming, Inc.

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Search Results Page 15 of 49

Job Locations US-LA-Baton Rouge
This position is pending regulatory approval.- Responsible for directing the overall operations and staff of the CRM team for assigned region. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Leads the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies.- Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function.- Oversees strategic planning and creation of CRM campaigns in near real time communication through multiple channels.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to Executive Management.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Serves as a positive and innovative ambassador for CRM team. Implements innovative business trends to ensure campaign success.- Works closely with Corporate IT to supervise data flows, upgrades, testing, troubleshooting and version control of the CRM platform and business intelligence tools.- Ensures offers are pushed out successfully by CRM time in real time.- Monitors competitor CRM and loyalty programs and proactively implements positive changes into current CRM strategy. Continuously improves program performance, player value, and profitability by testing and adopting best practices in real time.- Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs.- Responsible for overall retained player marketing initiatives; player retention & re-engagement; promotion and bonus campaign planning and execution (ROI analysis); executing, reporting, and iterating marcomms plan (incl player bonus liability); content and creative management; and holistic marcomms omni-channel management (email, website, SMS, push, player inbox, phone, direct mail, and social).- Works closely with the VP Marketing to develop and enhance KPIs to manage and support the success of the CRM marketing channels, campaigns, and programs.- Works closely with the marketing analytics team to build and monitor dashboards to track and optimize CRM channel performance. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-77203
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-LA-Lake Charles
This position is pending regulatory approval.- Responsible for directing the overall operations and staff of the CRM team for assigned region. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Leads the development, execution and management of the CRM strategy. This includes but not limited to the development and execution of omni channel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies.- Defines combined functionality of new and existing marketing channels.  Develops realistic and executable road maps for successful function.- Oversees strategic planning and creation of CRM campaigns in near real time communication through multiple channels.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to Executive Management.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Serves as a positive and innovative ambassador for CRM team. Implements innovative business trends to ensure campaign success.- Works closely with Corporate IT to supervise data flows, upgrades, testing, troubleshooting and version control of the CRM platform and business intelligence tools.- Ensures offers are pushed out successfully by CRM time in real time.- Monitors competitor CRM and loyalty programs and proactively implements positive changes into current CRM strategy. Continuously improves program performance, player value, and profitability by testing and adopting best practices in real time.- Analyzes customer data, defines actionable segments and creates targeted lifetime value/customer life-cycle engagement campaigns and programs.- Responsible for overall retained player marketing initiatives; player retention & re-engagement; promotion and bonus campaign planning and execution (ROI analysis); executing, reporting, and iterating marcomms plan (incl player bonus liability); content and creative management; and holistic marcomms omni-channel management (email, website, SMS, push, player inbox, phone, direct mail, and social).- Works closely with the VP Marketing to develop and enhance KPIs to manage and support the success of the CRM marketing channels, campaigns, and programs.- Works closely with the marketing analytics team to build and monitor dashboards to track and optimize CRM channel performance. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-77204
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-PA-Philadelphia
- Provide technical vision and oversee the entire data platform, leading all technology and system design/architecture decisions related to data engineering and data science- Lead data scientists and data engineers in architecting and delivering solutions that fulfill the business’s information needs and align with the engineering leadership’s vision and strategy- Lead the data team in designing, developing, and deploying a big data stack and data processing infrastructure platform- Cultivate relationships with internal and external stakeholders and prioritize development based on the needs of the business- Engage an end-to-end approach by ingesting and connecting all available relevant data in an efficient manner- Build and maintain tools and services to support data ingestion, discovery, lineage for ETL and streaming- Provide advice, guidance, direction, and authorization to carry out major plans and procedures to ensure schedule attainment, product development process adherence, and performance and budget targets are met
Job ID
2021-78610
Position Type
Regular Full-Time
Category
Information Technology & Engineering
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-PA-Grantville
- Responsible for directing the overall operations and staff of the Finance department in the following areas: Accounting, Payroll, Revenue Audit, Purchasing, and Warehouse.  Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving deadlines.- Responsible for assisting in preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns/deviations to the Executive Management/GM.- Responsible for the development, maintenance, and documentation of the Accounting System of internal Controls.- Plans, coordinates, and executes an efficient accounting and financial reporting system which provides data, as directed by the Parent Company, to the Parent Company for purposes of internal and external Financial Reporting as required by, among other Regulatory Bodies, The Securities and Exchange Commission (including requirements under Sarbanes-Oxley), and the internal Revenue Service.- Responsible for all regulatory compliance related to Accounting System of internal Controls as required by regulatory agencies and governing bodies.- Creates and maintains a periodic, quality internal reporting process to be used by Company Management for purposes of analyzing results of operations and making business and operating decisions about the direction of the Company.- Brings plans for operating efficiency to the attention of Management and assists in implementation of developed processes.- Responsible for the annual Company Budget and Capital Plan, inclusive of planning, executing, and reporting on the variances from actual operating results.- Responsible for developing and maintaining a qualified staff that has the capabilities of executing the required actions necessary for complying with all Financial Reporting and Accounting internal Controls as outlined by the Company.- Continuously maintains knowledge and understanding of rules and regulations as promulgated by, among other governing bodies, Generally Accepted Accounting Principles, the Securities and Exchange Commission, the internal Revenue Service, and the Department of Revenue for the state jurisdiction and State Gaming Control Board.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of departmental customer service goals.  - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM.- Maintains strict confidentiality in all departmental and company matters.- Has authority to issue complimentaries in accordance with the approved Comp Matrix.
Job ID
2021-78799
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-IL-Joliet
- Oversees the operations of the Security, Facilities, and Housekeeping functions. - Develops programs to enhance the protection of assets, reduce company liability, and provides a clean customer environment. - Ensures that company operations are conducted in compliance with federal, state, and local law, including state gaming regulations. - Conducts investigations of criminal activity.- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Develops and implements goals for the Security, Housekeeping, and Facilities departments.- Ensures consistency in departmental policies and procedures for the property.- Evaluates activities affecting integrity and liability issues and modifies internal controls, policies, or procedures to remedy the problem.- Reviews activity reports to monitor performance of respective functions.- Collaborates with other department heads formally and informally to ensure efficient and effective procedures are being utilized.- Aids in the development and constant monitoring of the operating budget for the Security, Facilities, and Housekeeping departments. - Proposes capital improvements.- Monitors team member and guest claims; ensures all procedures facilitate the investigation and administration of the claims to minimize the company’s exposure.- Monitors the safety programs and makes proposals to minimize the physical risks to our team members and guests.- Develops and maintains a close working relationship with the enforcement arm of our regulators.- Conducts internal investigations regarding criminal conduct or any other sensitive issue.- Ensures that company cleanliness standards are maintained by the Housekeeping and Facilities departments.- Keeps abreast of products to improve Housekeeping quality standards and/or efficiencies.- Develops management staff through mentoring, counseling, or guidance.- Conducts inspections of the facilities and indicates areas for improvement.- investigates and recommends expansion or development projects to further the property’s profits.- Ensures the key company personnel are aware of all major integrity/liability issues.- Other duties as assigned.
Job ID
2021-79030
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino Joliet
Job Locations US-IA-Council Bluffs
- Performs daily cleaning projects as directed by supervisors. - Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment. - Maintains hood vent system and ovens. - Cleans and sanitizes all garbage cans. - Maintains adequate inventory of supplies needed to perform job function. - Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils). - Ensures the cleanliness of all floors, walls, dishes, pots, etc. - Ensures “Wet Floor” signs and other markers are used. - Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.). - Ensures that all equipment functions properly; reports malfunctions promptly. - Assists kitchen utility personnel with duties when necessary as directed by supervisor. - Assists other outlets with cleaning projects or restocking supplies. - Assists in training kitchen workers in all aspects of safety. - Trains kitchen personnel on proper cleaning solution usage and safety applications. - Responsible for organization and proper storage of cleaning solutions and supplies. - Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2020-77346
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-WV-Charles Town
- Starting Pay: $10.00- Schedule: nights and weekends- Benefits: PTO (paid time off), Team Member discounts, Tuition Reimbursement, opportunity for growth and MORE!- Prepares tableware for washing.- Collects all soiled pots; washes and restacks cleaned pots on shelves.- Responsible for removal of garbage and refuse.- Mops and sweeps floors.- Washes walls and ceiling titles.- Cleans and sanitizes all cooking equipment.- Responsible for proper maintenance and distribution of company assets.- Sets up dishwashing machine.- Stacks and stores clean dishes in proper kitchen areas.  - You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests.  This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.
Job ID
2020-76881
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-WV-Charles Town
- Starting Pay: $10.00- Schedule: 12p-8p Friday, 11a-9p Saturday and Sunday, 3p-2a Thursday- Benefits: PTO (paid time off), Team Member discounts, Tuition Reimbursement, opportunity for growth and MORE!- Prepares tableware for washing.- Collects all soiled pots; washes and restacks cleaned pots on shelves.- Responsible for removal of garbage and refuse.- Mops and sweeps floors.- Washes walls and ceiling tiles.- Cleans and sanitizes all cooking equipment.- Responsible for proper maintenance and distribution of company assets.- Sets up dishwashing machine.- Stacks and stores clean dishes in proper kitchen areas.
Job ID
2020-77607
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-LA-Bossier City
Job ID
2021-78953
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Margaritaville Resort Casino
Job Locations US-MS-Robinsonville
Must provide prompt, courteous and accurate dealing at assigned table(s) in accordance with established procedures.  Assists guests in understanding the rules and ensure adherence to established policies and procedures.  Maintain the security of assigned game(s) at all times.  Report any safety hazards to assigned Casino Shift Manager.- Provides accurate and efficient dealing at assigned table game.- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and proceduresEnthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
Job ID
2020-77498
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
1st Jackpot Casino Tunica
Job Locations US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Shares responsibility for the overall integrity of daily operations in a designated area.- Responsible for the accountability of the chips, cards, dice, and all other gaming equipment.- Maintains constant awareness of activities of all games in assigned locations in order to observe and act appropriately in the event of any suspicious or irregular activity.- Controls and directs games in progress by monitoring and providing assistance and dealer correction.- Assists with verifications of table inventories and effectively manages table limits.- Maintains awareness of how each game stands with respect to player limits, special customers, gains/losses, and dealer performance.- Oversees and ensures high standards of customer courtesy on each game and works closely with Special Events, Players Club, and other casino staff members in this regard.- Maintains a continuous inspection of cards and dice, ensuring the security of assigned table games.- Provides and monitors on-the-job training for dealers to ensure staff receive adequate guidance, resources, and information for optimal job performance.- Monitors chips and cash transactions between dealers and customers and ensure that proper payout amounts are paid to customers, in accordance with established procedures.- Accounts for chips on assigned games. This includes but is not limited to making fills and credits as needed.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-76937
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-MS-Tunica Resorts
Responsible for promoting outstanding guest relations at the same time supervising the operation and conduct of gaming at all games.  Further responsibilities include:  scheduling the opening and closing games, upkeep of table inventory, rating of guests, procedure enforcement, game protection and knowledge, information communication, standardizing table game procedures, training and counseling pit personnel, identifying and resolving table game disputes in accordance with the philosophy, set forth by the Hollywood policy and procedures.  Obtaining all CTR information as pertains to federal law and verifying all pit documents.  Ensuring the integrity and assuming accountability of company assets, i.e, the cards, dice and pit keys.   Position requires the continual training and successful completion of  CARE and RESPONSIBLE GAMING courses.   Must possess a valid gaming license which shall be prominently displayed at all times while in the casino.  SUPERVISORY RESPONSIBILITIES: Approximately 25 Cast Members, of which approximately 5 of them are subordinate supervisors and approximately 20 are non-supervisory Cast Members.  ADDITIONAL DUTIES/JOB DIMENSIONS: Regular attendance in conformance with the standards, which may be established by the Hollywood from time to time, is essential to the successful performance of this position.  Cast Members with irregular attendance will be subject to Hollywood disciplinary action procedures up to and including termination of employment.  Due to the cyclic nature of the hospitality/entertainment industry, Cast Members may be required to work varying schedules to reflect the business needs of the property.  Upon employment, all Cast Members are required to fully comply with Hollywood policies and procedures for the safe and efficient operation of company facilities.    Cast Members who violate company policies and procedures are subject to disciplinary action up to and including termination of employment. 
Job ID
2020-76027
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Tunica
Job Locations US-KS-Kansas City
Hollywood Casino Kansas Speedway is currently looking for a Table Games Dual-Rate Dealer/Supervisor to join the team.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES DEALER ROLE - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Provide accurate and efficient dealing while following proper game procedures. - Perform accurate chip and cash transactions. - Observe or receive wagers from customers and take or pay the appropriate game outcomes. - Maintain game security and protect company assets at all times. - Assist customers in understanding the rules and ensure adherence to established policies and procedures. - Pay winning bets and collect losing bets. - Notify Table Games Leadership immediately of any irregularities or any customer requests which are outside of a Table Games Dealer's authority or knowledge. - Provide customers with information on how to play the game if requested. - Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned. SUPERViSOR ROLE - Drive improved results through staff development and training programs. - Provide visible leadership in gaming operation areas. - Ensure compliance with Title 31 requirements and processes. - Responsible for the overall integrity of daily operations. - Present oneself as a Credit to the Company and encourages others to do the same. - Maintain a strong working knowledge of all rules, regulations, procedures, and payouts of all games. Provide feedback as appropriate to Table Games Dealers regarding opportunities for skill development and professional advancement. - Supervise, coach, instruct and direct Table Games Dealers in proper procedures of all aspects of table games operations. - Handle player service issues as needed. - Protect the integrity of all table games. - Administer disciplinary or corrective action, and monitor post-disciplinary performance of team members. - Track patrons’ play. - Develop, implement, and present departmental training programs from time to time as assigned, including but not limited to, organizing and conducting instructional classes designed to develop professional dealing skills. - Recommend, schedule, and conduct training activities. - Protect and preserve the assets of the company. - Provide for the safety of team members including keeping areas clean and free of safety hazards, debris, and litter, and performing all job duties in a safe and responsible manner. - Meet property and department appearance and grooming requirements. - Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned.
Job ID
2020-77557
Position Type
Regular Full-Time
Category
Hidden (15272)
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-LA-Bossier City
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Shampoo and style all types of hair. - Provide special occasion updos. - Maintain a high level of customer service by providing guests with a broad understanding of current procedures- Maintain a clean, safe and comfortable work environment for all guests and staff.- Demonstrate and sell spa products.- Stock linens and operating supplies as needed.- Perform other job related duties as assigned.- Complete services promptly in the time allotted while maintaining professional and courteous behavior to all guests and employees.- Work cohesively with additional hotel departments to meet customer needs.- Provide protection and safety to patrons and employees.- Properly greet and welcome each customer, every time.- Maintain knowledge of hotel, casino and outlets.- Assume ownership of positively influencing the guest experience.- Contact appropriate individuals or departments as necessary to resolve customer’s requests.- Welcome and acknowledge ALL guests according to standards set forth by Margaritaville Resort and Casino. (This includes non-hotel guests.)- Follow all company policies and procedures. (Both emergency and non-emergency.)- Must maintain a professional and clean appearance.- Maintain and develop a positive working relationship with fellow team members, management and executive staff.- Other duties as assigned.
Job ID
2021-79356
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
.upervise and monitor the direct operation of assigned Table Games and the conduct of dealers. Ensures that Team Members in assigned Pit comply with Internal Controls and specified game procedures. May perform other duties as assigned.  ESSENTIAL DUTIES AND RESPONSIBILITIES: - Enforce Dealer compliance with pit and game procedures. - Attends meetings, training activities, courses and all other work-related activities as required. - Supply gaming tables with proper and sufficient gaming equipment. - Complete rating information on casino table players. - Verification of customer credit status. - Issue guest complimentaries based on the evaluation of patrons play. - Communicate large and/or multiple buy-ins in compliance with established Pit procedures. - Promote outstanding customer and Team Member relations. - Prepares Marker, Table Fill and Table Credit documents. - Identify and resolve Table Games disputes. - Perform other duties as assigned.   ADDITIONAL DUTIES/JOB DIMENSIONS:  Regular attendance in conformance with the standards established by Margaritaville from time to time is essential to the successful performance of this position. Employee with irregular attendance will be subject to Margaritaville disciplinary action procedures up to and including termination.  Due to the cyclical nature of the hospitality/entertainment industry, Employee may be required to work varying schedules to reflect the business needs of the property.  This includes weekends and holidays on a 24 hour/7 day a week basis.  Upon employment, all Employees are required to fully comply with Margaritaville policies and procedures for the safe and efficient operation of Company facilities.  Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment.  SUPERVISORY RESPONSIBILITIES: Directly supervises the Dealer  - . 
Job ID
2021-79358
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Margaritaville Resort Casino
Job Locations US-WV-Charles Town
- Starting Pay: $12.00- Schedule: 5p-2a Friday and Saturday, 3p-12a Sunday, 4p-1a Thursday - Benefits: Medical and other benefits, PTO (paid time off), Team Member discounts, Tuition Reimbursement, opportunity for growth and MORE!- Measures and mixes ingredients according to recipe to prepare soups, salads, gravies, desserts, sauces, and casseroles.- Bakes, roasts, broils, and steams meats, fish, vegetables, and other foods.- Adds seasoning to foods during mixing or cooking.- Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that it is cooked.- Carves meats, portions food on serving plates, adds gravies and sauces, and garnishes servings to fill orders.- Washes, peels, cuts, and shreds vegetables and fruits to prepare them for use.- Butchers chickens, fish, and shellfish.- Cuts, trims, and bones meat prior to cooking.- Bakes bread, rolls, cakes, and pastries.- Ensures kitchen is clean and organized upon closing.- Any task assigned by Lead Cook, Sous Chef, Room Chef, and/or Restaurant Manager.
Job ID
2020-75067
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-IN-Lawrenceburg
- Responsible for stocking of all products, as needed, during shift and at end of shift. - Operates cash register: takes money or other tenders from customers and counts back appropriate change. Counts money in register before and after each shift and properly records closing transactions. - Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area. - Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed.- Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed. Monitors disposal of garbage and cardboard to respective dumpster at dock. - Prepares and serves food to customers. - Serves alcoholic and non-alcoholic beverages. - Abides by laws, policies, and procedures pertaining to the service and sale of alcoholic beverages. - Sells non-food merchandise and maintains display. - Provides positive communication and uses Marquee Service skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-78182
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-PA-Grantville
- Respond to electrical outages, performs electrical-related tasks, and assists management in the daily electrical power management programs in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.  - Set up and maintain an inventory of electrical parts, including various size fuses, wire, junction boxes, receptacle boxes, receptacles, etc., in order to respond to any electrical needs in a timely manner. - Ensure all electrical panels are locked at all times, and electrical closets are clean and free of stored products. - Check panels on a regular basis to ensure each panel has a legend for the active breakers and a list of spare breakers. - Assist with any testing of electrical equipment performed by outside vendors, or by upper management. - Perform daily rounds and create a checklist for monitoring the performance of all electrical systems throughout the property. - Assist Electrical Technicians on property and monitor performance; check work upon completion to ensure compliance with regulatory agencies. - Perform electrical repairs, electrical modifications, and assist with planning electrical needs throughout the property. - Meet with outside vendors and assist them with access to property electrical systems when vendors are on site to perform electrical repairs, maintenance, or modifications.  - Ensure vendors are approved to perform electrical tasks at the property and monitor any tasks being performed by the vendor. - Monitor electrical system repairs and enforce safety procedures when aware of the tasks being performed, including lock out/tag out procedures. - inform management of any unsafe conditions immediately and take precautionary measures to protect team members, guests, and property. - Assist management in setting up a preventive maintenance program for all electrical appliances, switchgear, and electrical systems. - Assist in the process of restarting the electrical powered systems after a planned shutdown or power outage.
Job ID
2021-78809
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-WV-Charles Town
- Complies with all applicable rules and regulations of the West Virginia Racing Commission and the West Virginia Department of Health & Human Resources, Office of EMS.  - Complies with the Security/EMS Department Standard Operating Procedures. - Complies with the Exposure Control Policies for blood-borne and air-borne pathogens.  - Attends all mandatory EMS Department meetings and training classes. - Conducts patient care equipment inspections and ensures proper stocking at the beginning of each shift.  - Cleans and/or decontaminates durable patient care equipment  - Clean and/or decontaminates the ambulances as needed.  - Restocks expendable supplies and disposable equipment utilized for patient care immediately after the incident. - Performs assessments and treatment of trauma and medical patients in accordance with the current West Virginia Basic Life Support Protocols.  - Performs appropriate basic interventions for trauma and medical patients in accordance with current West Virginia Basic Life Support Protocols.  - Operates telephone and radio communications equipment effectively to transmit patient information to the appropriate care facility and/or with Security Control.  - Provides verbal reports of patient interactions and conditions to incoming EMS units, receiving facilities, doctors, and nurses involved in the patients’ care. - Provides written documentation of patient care assessments, conditions, interventions, and outcome on West Virginia run report prior to leaving the hospital.  - Provides written documentation of exposures to blood or body fluids immediately in accordance with the Security/EMS Department/CTRS Exposure Control Policy.  - Assists EMS Department Staff when requested within the EMT-B scope of practice.  - Works with other licensed EMS agencies as needed for our operation or in a Mass Casualty incident situation.  - Maintains complete patient confidentiality and company information at all times. - Works longer than scheduled shifts as situations may dictate. - Performs all job duties in a safe and responsible manner.  - Performs other duties as may be assigned by department and/or company management.
Job ID
2021-79241
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-OH-Toledo
- Responding to instructions from emergency medical dispatcher and drives specially equipped emergency vehicle to specific location- Monitoring communication equipment to maintain contact with dispatcher- Removing or assisting in removal of victims from scene of accident or catastrophe- Determining nature and extent of illness or injury, or magnitude of catastrophe, to establish first aid procedures to be followed or need for additional assistance, basing decisions on statement of persons involved, examination of victims, and knowledge of emergency medical practice- Administering prescribed first aid treatment at site of emergency, or in specially equipped vehicle, performing such activities as application of splints, administration of oxygen, treatment of minor wounds or abrasions, or administration of artificial resuscitation- Communicating with professional medical personnel at emergency treatment facility to obtain instructions regarding further treatment and to arrange for reception of victims at treatment facility- Assisting in removal of victims and occasionally, transfer of victims to treatment center- Assisting treatment center admitting personnel to obtain and record information related to victims' vital statistics and circumstances of emergency- Maintaining vehicles and medical and communications equipment and replenishes first aid equipment and supplies- Assisting in controlling crowds, protesting valuables, or performing other duties at scene of catastrophe- Providing superior service to our guests- Must seek out opportunities to be of service- Maintaining highly visible patrols to insure a safe gaming experience- Assuring quality support to other departments so that they may serve guests more effectively- Maintaining public order and enforcing safety rules- Protecting property and assets- Creating fun and excitement with the customer
Job ID
2021-78149
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino at Toledo

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