Penn National Gaming, Inc.

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Search Results Page 14 of 24

Job Locations US-MA-Plainville
- Directs the work of the Surveillance Officers on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives. - Understands departmental objectives, standards, guidelines, and budget to achieve effective supervision of department. - Assists in training and development of Surveillance Officers to ensure superior customer service standards are achieved. - Ensures that all company and departmental procedures are followed; assists various local, state, and federal authorities in various activities and investigations to ensure that procedures and laws are observed. - Participates in any court actions relating to gaming violations in order to represent facts as obtained by department. - Maintains daily log and reports to ensure that adequate and accurate information on surveillance activities are kept for future access. - Understands various card counting systems including cheating methods of all games and equipment in a casino environment. - Reports all observed violations of gaming regulations and procedures to appropriate authority in order to adhere to company reporting requirements and the Gaming and Racing Commission. - Ensures that proper procedures for Games, Slots, Cashiers, drops, etc., are implemented and maintained. - Responds to surveillance supervision and gaming regulators' requests and other departments' requests when necessary. - Maintains a high level of awareness as to criminal and civil law as it pertains to the company.
Job ID
2021-81699
Position Type
Regular Full-Time
Category
Hidden (15273)
Casino Property
Plainridge Park Casino
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Ability to perform assigned function within the kitchen such as broiler, sauté, pantry, prep and production when needed.- Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met.- Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness.- Adjust thermostat controls to regulate temperature of ovens, broilers, grills, roasters and stem kettles.- Bakes, roasts, broils, and stems meats, fish, vegetables, and other foods.- Adds seasoning to foods during mixing or cooking.- Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that food is cooked.- Carves meats, portions food and serving plates, adds sauces, and garnishes serving to fill orders.- Washes, peels, cuts and shreds vegetables and fruits to prepare them for use.- Supports safety and accident prevention programs (nonslip footwear, knife handling, and proper lifting). - Partners with culinary leadership to work as a team to ensure coordinated workflow during shift to meet business demands and ensure customer satisfaction.  - Acts as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same.- Performs all other related and compatible duties as assigned.- Must be familiar with and have exposure to prep list.- Take inventories.- Must complete county health department class and attain certification.- Exhibit knife skills, classic cuts and sharpening.- Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service.- Assist in operation of other food and beverage venues as needed.- Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter.
Job ID
2021-84594
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Plainridge Park Casino
Job Locations US-PA-Philadelphia
- Own the relationship with Live Casino Studio content providers, ensuring an exceptional experience that is consistent with what players expect from Penn Game Studios.- Work with dealers and management directly to ensure that our branding is consistent and on-message across all Live Casino games and jurisdictions.- Collaborate with marketing to run Barstool-centric events and promotions.- Manage the deployment of Live Dealer into new jurisdictions.- Be a subject matter expert on Live Casino products. Assist PGS Leadership and Live Casino third parties with the exploration of new features and games.- Work with Live Casino operators and Penn Interactive stakeholders to optimize studio and staff capacity.- Coordinate with internal compliance team and studio providers to ensure the compliance of Live Casino Studio games, events, and promotions.
Job ID
2021-84175
Position Type
Regular Full-Time
Category
Interactive Gaming & Product/Project Management
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-PA-Grantville
- Manage and monitor inventory levels and balance the kiosks for a specific shift. - Receive checks and complete deposits manually or electronically to outside banking institution. - Execute requirements for verification and transfer of drops from the soft count room. - Receive and process unclaimed jackpots in accordance with iCS, State, and Federal requirements. - Receive and account for all inventory items. - Review inventory items received for accuracy and completeness. - Communicate status of fluctuating cash levels to appropriate management. - May function as a Player Services Cage Cashier as necessary.  However, may not function as both a Main Bank Cashier and a Player Services Cage Cashier within a single gaming day.
Job ID
2021-82272
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-York
Manage and monitor inventory levels and balance the kiosks for a specific shift  Receive checks and complete deposits manually or electronically to outside banking institution  Execute requirements for verification and transfer of drops from the soft count room  Receive and process unclaimed jackpots in accordance with ICS, State and Federal requirements  Runs reports and verification information for patron credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations. Receive and account for all inventory items  Review inventory items received for accuracy and completeness  Communicate status of fluctuating cash levels to appropriate management  Functions as the marker banker.  Maintains original and redemption copies to counter checks. May function as a Player Services Cage Cashier as necessary.  However, may not function as both a Main Bank Cashier and a Player Services Cage Cashier within the single gaming day.  
Job ID
2021-82480
Position Type
Regular Part-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino York
Job Locations US-PA-York
Manage and monitor inventory levels and balance the kiosks for a specific shift  Receive checks and complete deposits manually or electronically to outside banking institution  Execute requirements for verification and transfer of drops from the soft count room  Receive and process unclaimed jackpots in accordance with ICS, State and Federal requirements  Runs reports and verification information for patron credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations. Receive and account for all inventory items  Review inventory items received for accuracy and completeness  Communicate status of fluctuating cash levels to appropriate management  Functions as the marker banker.  Maintains original and redemption copies to counter checks. May function as a Player Services Cage Cashier as necessary.  However, may not function as both a Main Bank Cashier and a Player Services Cage Cashier within the single gaming day.  
Job ID
2021-82479
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino York
Job Locations US-OH-Youngstown
- Counts and verifies all VLT drop boxes, VLT Machine Bill Validator, and Food and Beverage drop. - Prepares appropriate paperwork and makes necessary computer entries. - Responsible for collecting VLT drop and bill validator drop. - Performs VLT weighing and coin wrapping process. - Transports wrapped and counted coin to vault. - Prepares booth and main bank buys. - Test all scales at booth and in the hard count room daily. - Responsible for accurate accountability of the cashier department activity - Performing in a pleasant, efficient, an honest manner at all times - Will also be responsible for accurately completing and updating electronic MTL/MiL - Verification of front line cashier transactions over $1,000.00; verification of hand-to-hand transactions between cashiers; conduct transactions with other departments as needed, in the absence of Assistant Supervisor or above - This position must be able to perform Cashier duties as needed - Understanding department objectives, standards, and guidelines - Knowledgeable of racino policies for all cashier areas - Maintaining security and accountability over all funds, to include coins, cash currency, foreign cash currency, and paperwork - Observing and verify funds received and disbursed to other departments, guests and transactions between cashiers - Verifying all Cashier and Main Bank paperwork is accurately completed prior to sending to accounting/Audit - All internal guests must be treated with prompt, courteous and friendly service - Flexible schedule and must be willing to assist in any cashiering area as needed and instructed to do so by the Cashier Lead/Supervisor on duty - Ensuring accurate compliance with E-MTL/MiL paperwork and entry       - Performing the duties of front line cashiers as business demands - Performing check cashing transactions - Thorough knowledge of the paid in/out guidelines - Working with Vault to ensure timely process of buys - Balancing shift cage paperwork for VLT, Front Windows, and other miscellaneous departments - This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-84499
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-MS-Vicksburg
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Handles large amounts of money and maintains accountability over assigned bank. - Monitors and coordinates activities of Cage personnel when a member of management is not present; assists in training new and existing employees. - Responsible for protecting and preserving the master bank assets including accounting for, documenting, and verifying the accuracy of all incoming and outgoing currency, coin, tokens, chips, cash, vouchers, TiTO tickets, coupons, checks, jackpot slips, bank deposits, and other monetary units. - Works with Credit customers to ensure they are provided with prompt, courteous, and friendly service; records casino Credit issuances and redemptions for the day. - Performs verification, reconciliation, and balancing functions including drafting, completing, signing, or otherwise preparing any necessary documentation. - Verifies Count Room drops as a blind count including verification of each strap or brick, clip, and tokens counted. - Verifies and processes all bagged tokens that require scaling and tagging. - Prepares and processes Cashier and Casino Banker exchanges. - Attends all departmental and company training programs or meetings as directed. - Adheres to all departmental, property, and company policies and procedures. - Meets all departmental or company deadlines including the timely completion of drops. - Adheres to all gaming laws and regulations. - Maintains communication with all departments, team members, and guests to ensure positive experiences. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-82325
Position Type
Regular Full-Time
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-MS-Vicksburg
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Handles large amounts of money and maintains accountability over assigned bank. - Monitors and coordinates activities of Cage personnel when a member of management is not present; assists in training new and existing employees. - Responsible for protecting and preserving the master bank assets including accounting for, documenting, and verifying the accuracy of all incoming and outgoing currency, coin, tokens, chips, cash, vouchers, TiTO tickets, coupons, checks, jackpot slips, bank deposits, and other monetary units. - Works with Credit customers to ensure they are provided with prompt, courteous, and friendly service; records casino Credit issuances and redemptions for the day. - Performs verification, reconciliation, and balancing functions including drafting, completing, signing, or otherwise preparing any necessary documentation. - Verifies Count Room drops as a blind count including verification of each strap or brick, clip, and tokens counted. - Verifies and processes all bagged tokens that require scaling and tagging. - Prepares and processes Cashier and Casino Banker exchanges. - Attends all departmental and company training programs or meetings as directed. - Adheres to all departmental, property, and company policies and procedures. - Meets all departmental or company deadlines including the timely completion of drops. - Adheres to all gaming laws and regulations. - Maintains communication with all departments, team members, and guests to ensure positive experiences. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-81855
Position Type
Regular Full-Time
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-LA-Baton Rouge
- Maintain protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail. - Summarize and inventory all casino cage cash, coin, chips and records. - Process all casino deposits. - Monitor all coin vault transactions. - Coordinate transactions between cashiers and the main bank. - Function as a window casher as needed. - Maintain accurate and complete records of exchanges and transactions. - Ensure procedures and proper controls are followed to protect counted receipts. - Maintain awareness of changes and/or problems which may affect the security of the currency in the Count Room and report observances to the Count Room Supervisor. - Manage and monitor inventory levels and balance the kiosks for a specific shift - Communicate status of fluctuating cash levels to appropriate management
Job ID
2021-80195
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-LA-Baton Rouge
- Maintain protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail. - Summarize and inventory all casino cage cash, coin, chips and records. - Process all casino deposits. - Monitor all coin vault transactions. - Coordinate transactions between cashiers and the main bank. - Function as a window casher as needed. - Maintain accurate and complete records of exchanges and transactions. - Ensure procedures and proper controls are followed to protect counted receipts. - Maintain awareness of changes and/or problems which may affect the security of the currency in the Count Room and report observances to the Count Room Supervisor. - Manage and monitor inventory levels and balance the kiosks for a specific shift - Communicate status of fluctuating cash levels to appropriate management
Job ID
2021-82468
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-MS-Robinsonville
Monitor all utilities – i.e. water, gas, sewer.                                         Perform repairs requiring construction and maintenance skills.                                         Maintain appropriate inventory levels.                                         Assist in the cleaning of all public and back of house areas.                                         Clean up after self when finished with job.                                         Perform ongoing checks on facility and grounds reacting to changes and needs.                                         Keep shop, tool crib, and work area clean and organized.                                         Assure all equipment is returned in good condition.                                         Use chemicals in a proper and safe manner.                                         Use personal protective equipment when job, area, or procedure require.                                         Maintain a favorable working environment. Accompany vendors while on property. Maintain cosmetic and mechanical maintenance of property. Assist other Engineers with repairs, assignments, and projects.                                         Support and maintain Hollywood Resort and Casino’s courtesy guidelines.  Perform other duties as assigned.
Job ID
2021-83450
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
1st Jackpot Casino Tunica
Job Locations US-IL-Aurora
SUMMARYMaintain and repair plant buildings and facilities.  Review work orders, analyze equipment failure and resolve the problem working from preventative maintenance schedules, maintenance manuals, blue prints or instructions.  Responsible for performing engineering assignments with clear and specified objectives that involve conventional types of plans and specifications.   ESSENTIAL DUTIES AND RESPONSIBILITIESTo perform this job successfully, a cast member must be able to perform each essential job duty satisfactorily.  The requirements listed below are not limited to, but are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable cast members with disabilities to perform the essential functions of the job. Maintain engineering for HVAC, ductwork, piping, plumbing and fire protection. Review assigned work orders on a daily basis and determine work priorities. Install machines, tools and equipment to ensure continuous operations. Inspect kitchen machines and equipments for conformance with operational standards. Inspect, repair, and adjust HVAC equipment. Repair, rod, clean, adjust and remove plumbing fixtures; line vents and/or drains as needed, to ensure proper operation and sanitation. Make minor electrical repairs including but not limited to:  repair and replacement of outlets, light fixtures and equipment. Troubleshoot, diagnose and repair a wide variety of equipment. Test and tear down equipment and replace defective parts and component units such as motors, clutches, belts, hoses or controls. Perform scheduled preventative maintenance activities, check equipment function and operation, and recommend required maintenance action. Work from maintenance work orders, review job and determine materials needed to repair. Perform equipment or building repairs as directed. Perform repair carpentry, plumbing, painting, dry walling, wallpapering, flooring, electrical and roofing as needed. Install or assist in the installation or relocation of equipment. Perform scheduled preventative maintenance activities as assigned.  Assist in the installation or relocation of equipment. Operate snowplow and spread salt as needed. Promote and lead in our Marquee Service initiatives to external and internal guests that perpetuate Hollywood Casino’s commitment towards quality guest service. Attend departmental and company meetings. Follow all safety rules.  Adhere to departmental quality standards. Maintain compliance with the Illinois Gaming Board Rules, Standards and the company’s System of Internal Controls and Sarbanes-Oxley requirements.  Work within the guidelines established by Penn National Gaming and Hollywood Casino Aurora. Other duties as assigned. SUPERVISORY RESPONSIBILITIES:None.
Job ID
2021-81962
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino Aurora
Job Locations US-LA-Baton Rouge
- Writes project proformas and compiles financial budget for each event and promotion.  - Recommends parameters and analyzes database information to provide a listing of profitable customers for special events. - Coordinates the invitation initiation as well as internal marketing of all event activities.  - Manages the events and promotions segments of the slot marketing system to ensure maximum efficiency at the mychoice Center.  - Organizes event venue by means of memos and meetings. Schedules preparation to maintain proper levels of communication to ensure the success of the event and relays all information regarding to proper personnel.  - Possess the ability to effectively communicate with all levels of employees, as well as outside contacts and guests. - Determines theme, décor, supplies and food & beverage necessary for the event/promotion/tournament activities. Ensures timely procurement of necessary parts and that par inventory is maintained. - Oversees, supervises, and directs special events/promotional staff in coordination with related departments the arrangements of events to ensure successful operation as measured by guest satisfaction.  - Assists in establishing departmental objectives and business plans for events, promotions and tournaments including budgeting, staffing and goal-setting.  - Complies with company standards, guidelines, and objectives and maintains administrative processes to ensure proper planning and efficient operation of department functions. - Ability to use all equipment associated with the position, including but not limited to player tracking computer system, software/programs, and other devices. - Ability to effectively and efficiently move around all work areas. - Ability to assist in the set up and break down of events/promotions/tournaments as needed. - Ability to review and comprehend reports and all other necessary documentation. - Ability to communicate effectively with guests, outside contacts, and all levels of employees. - Ability to observe and direct actions of staff, ambassadors and volunteers.
Job ID
2021-84714
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-PA-Philadelphia
- Assist with the strategy, development, build, and maintenance of paid media campaigns for both online sportsbook and online casino products - Hands-on-keyboard support of paid media efforts across multiple platforms to possibly include Google, Apple, Facebook, Twitter, Programmatic DSPs- Assist with creative requests, ad copy generation, and creative sharing with media vendors- Frequently analyze and optimize the performance of paid media campaigns to find insights and learnings that will continually improve performance- Continual focus on developments and changes across the media industry to sharpen acquisition campaigns; looking within the gaming industry and outside of the industry for inspiration - Collaborate at both micro & macro campaign/promotion levels with CRM, analytics, creative, product, and customer services organizations- Ensures all media buys are in line with State regulatory requirements- Execute in an intense, fast-paced, and highly iterative environment
Job ID
2021-82850
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-NV-Henderson
ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary:  - Enthusiastically demonstrates superior customer service in accordance with department and company standards and programs. - Evaluates client needs, conducts research, and makes recommendations in order to assist clients in establishing requirements for banquet and convention space needs.- Assists clients with any problems or special requests to ensure the best personal service to meet guests' needs.- Coordinates meeting or function space design with the Banquet Manager and Special Events.- Produces menu and event proposals based on the specific needs of the clients in order to ensure the profitability of each event. - Rents and coordinates with outside vendors to ensure proper planning and execution of events (audio visual equipment, flowers, dance floors, tables, chairs, etc.).- Responds in a timely manner to leads, booked programs, and events.- Accurately prepares convention and catering service resumes, BEO’s and follows through with all aspects of convention and catering group requirements. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-83865
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
M Resort
Job Locations US-OH-Youngstown
- Providing personalized service and uses guest name- Resolving service problems according to guidelines- Serving as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promoting events and programs- Providing fast (20 minute or less round time), friendly, professional beverage service to guests; carries full trays on every round- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines- Taking drink orders, communicating with bartender, assisting in the preparation of drinks and presenting drinks to guests- Providing service of complimentary beverages including coffee and water  - Handling money according to procedure- Working well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and VLT supervisor- Maintaining clean and stocked workstation- Operating a cash register/POS System, ringing proper amount into the register and giving the guest the correct change; accounting for all cash and charge sales according to established procedures; maintaining integrity of all financial controls and responsibilities.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-83945
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-OH-Youngstown
- Operates assigned bank or window according to department and regulatory guidelines - Completes all required shift paperwork according to internal control standards - Counts down bank or window at end of each shift and reconciles to the draw amount - Complete a blind drop on all revenues collected during the shift - Provides professional, courteous and sincere service to all guests - Efficiently and accurately processes all pari-mutuel wages in the tote system - Efficiently and accurately pays out winners - Can explain the wagering rules and procedures to guests in a pleasant and friendly manner - Presents oneself as a credit to the company and encourages others to do the same- Responsible for providing exceptional Marquee Customer Service to all guests- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2021-83397
Position Type
Regular Part-Time
Category
Racing Operations
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Operates assigned bank or window according to department and regulatory guidelines - Completes all required shift paperwork according to internal control standards - Counts down bank or window at end of each shift and reconciles to the draw amount - Provides professional, courteous and sincere service to all guests- Efficiently and accurately processes all pari-mutuel wagers - Efficiently and accurately pays out winners - Can explain the wagering rules and procedures to guests in a pleasant and friendly manner - Presents oneself as a credit to the company and encourages others to do the same- Responsible for providing exceptional Red Carpet Customer Service to all guests
Job ID
2021-82177
Position Type
Regular Part-Time
Category
Racing Operations
Casino Property
Plainridge Park Casino
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Operates assigned bank or window according to department and regulatory guidelines - Completes all required shift paperwork according to internal control standards - Counts down bank or window at end of each shift and reconciles to the draw amount - Provides professional, courteous and sincere service to all guests- Efficiently and accurately processes all pari-mutuel wagers - Efficiently and accurately pays out winners - Can explain the wagering rules and procedures to guests in a pleasant and friendly manner - Presents oneself as a credit to the company and encourages others to do the same- Responsible for providing exceptional Red Carpet Customer Service to all guests
Job ID
2021-82332
Position Type
Regular Part-Time
Category
Racing Operations
Casino Property
Plainridge Park Casino

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