- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in managing maintenance and construction projects and determines best practice for using in-house resources or outside vendor for applicable shift.- Assists in inspection of projects after completion for satisfactory results.- Assists with ensuring OSHA standards are followed during designated shift.- Assists with managing grounds crew and maintenance of property grounds as required.- Assists in conducting a daily inspection of the property to ensure that it is clean, attractive, and fully functional. Implements immediate remediation of problems; reports any issues to manager.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.

Responsible for assigning, directing and overseeing engineers to ensure jobs are completed in a timely and professional manner.  Trains and develops team members, originates and maintains all necessary documentation, certifications, etc.  Ensures safety of team members and facilities. Essential Functions  - Directs, assigns, coordinate and supervise maintenance team members.- Troubleshoot mechanical, electrical and plumbing problems.- Oversight and management of work being performed by outside contractors.- Intake, prioritization and assignment of work order requests.- Establish proper schedule for preventative maintenance work on all equipment.- Walk daily route, reporting and supervising necessary repairs.- Maintain established standards of quality for all work on property.- Train and coach team members as necessary.- Conduct weekly safety meetings.- Estimate repairs costs.- Solicitation and evaluation of proposals from outside vendors.- Other job-related duties as assigned.

- Responsible for the operations and maintenance of equipment to provide utilities such as light, heating, air conditioning, and room maintenance.- inspects equipment at periodic intervals to detect malfunctions or need for repair, adjustment, or lubrication.- Performs repairs to equipment in the Hotel Tower.- Responsible for all general maintenance and repair of minor problems throughout the building as directed by a supervisor.- Ensures adherence to OSHA regulations and internal safety policies and procedures.- Performs minor structural repairs including, sheet rock, doors, trim, and plumbing.- Reports inventories and work schedules to maintenance supervisor every day.- Conducts preventative maintenance.- Responsible for training on procedures and requirements.- Supports and maintains Margaritaville courtesy guidelines.- Performs all other duties as assigned.

- Responsible for the operations and maintenance of equipment to provide utilities such as light, heating, air conditioning, and room maintenance.- Inspects equipment at periodic intervals to detect malfunctions or need for repair, adjustment, or lubrication.- Performs repairs to equipment in the Hotel Tower.- Responsible for all general maintenance and repair of minor problems throughout the building as directed by a supervisor.- Ensures adherence to OSHA regulations and internal safety policies and procedures.- Performs minor structural repairs including, sheet rock, doors, trim, and plumbing.- Reports inventories and work schedules to maintenance supervisor every day.- Conducts preventative maintenance.- Responsible for training on procedures and requirements.- Supports and maintains Margaritaville courtesy guidelines.- Performs all other duties as assigned.

- Ensuring proper functioning and/or repairing and maintenance of structure, systems and equipment to include heating, ventilation, air conditioning, refrigeration, plumbing, electrical and natural gas systems as well as elevators, kitchen appliances and televisions - Maintaining and inspecting all major critical systems (fire safety systems, systems that protect against flooding and progressive flooding, emergency power systems, emergency lighting systems, emergency ventilation shutdown systems, and fuel and sewage discharge prevention systems) including related administrative functions (inspection and training documentation)- The overall integrity of daily operations, ensures compliance with all regulatory requirements, internal controls, and policies and procedures (OSHA)- Responding to all emergencies per established procedures, provides expertise, directs team members and resources in the event of a chemical or hazardous waste spill- Establishing and adhering to preventive maintenance schedules for facility and equipment and maintains PM logs for all machinery - May be involved in new construction, installation, or modification of existing structures or equipment - Meeting with vendors and contractors to negotiate and purchase materials, ensures proper inventory of supplies and parts, and maintains equipment room- Administering, assigning, and updating internal customers on work requests and projects- Handling work flow during shift to meet business demands and ensure customer satisfaction - Presenting oneself as a credit to the Company and encourages others to do the same- Performing all other related and compatible duties as assigned

- Custodial work keeping parking structures, lots, utility areas and grass areas, clean and clear of debris- Emptying trash from exterior cans- Grass cutting / trimming- Tree Trimming- Pressure washing- Snow removal- Assist with event setup / teardown- Preventative and daily maintenance of equipment associated with the position- Assisting building engineers as directed by department managers.- Working outdoors 80 to 90% of the time in various weather including heat, cold, rain, snow, and windy conditions- Position requires the team member be on-call to assist with after hour’s snow removal.

- Performs scheduled and nonscheduled repair, maintenance, and installation of machinery, tools, equipment, and/or associated equipment to ensure continuous and safe operation of the property.- Performs preventive maintenance in conjunction with all building maintenance and/or cleanliness related items.- Submits requests for expenditures associated with repairs, upkeep, and improvement to the Manager of Facilities.- Directly or indirectly supports all exterior grounds activities, including snow removal, grass cutting, landscaping, the parking garage, and other exterior area needs.- Supports all sanitation processes and procedures including rodent and pest control.- Performs painting, structural repairs to masonry, woodwork, wallpaper and treatments, and furnishings of buildings.- Directly or indirectly supports the installation, maintenance, and repair of HVAC, electrical, plumbing systems, and water distribution, including fire suppression and sewerage facilities.- Accountable for OSHA compliance at Hollywood Casino & Hotel. Will be an active participant of Safety compliance.- Implements and monitors controls designed to assure full compliance with all federal, state, Corporate, and property laws, policies, and/or mandates.- Must be able to interact effectively and positively across departmental lines.- Must be a team player.- Limited supervisory requirements as assigned.- Other duties may be assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:• As a qualified technician in general building maintenance, plumbing, painting, or other approved skills, this position maintains, repairs, installs, removes and makes recommendations for improving operations to those systems relative to her/his specialty, experience, and skillsets; performs assigned job duties with little or no supervision.• Performs scheduled and nonscheduled repairs, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property.• Performs preventive maintenance in conjunction with all building maintenance and/or cleanliness related items.• Submits parts requests associated with repairs, upkeep, and improvements.• Directly or indirectly supports all exterior grounds activities in the parking garage and other exterior area needs.• Maintains all sanitation equipment.• Performs painting, structural repairs to masonry, woodwork, wallpaper and treatments, and furnishings of buildings.• Directly or indirectly supports the installation, maintenance and repair of HVAC, electrical, plumbing systems and water distribution, including fire suppression and sewerage facilities.• Complies with all OSHA regulations at Hollywood Columbus. Will be an active participant of Safety compliance procedures.• Maintains and monitors controls designed to assure full compliance with all federal, state, corporate and property laws, policies and/or mandates.• Must be able to interact effectively and positively across departmental lines. Must be a team player.• May be required to perform other maintenance duties outside of skillsets.• Other duties as assigned.

- Responsible for all maintenance on the casino vessel and systems. - Participates in emergency drills and training sessions. - Acts as the Response Team member to perform the fire, safety, and emergency procedures of the casino to ensure the safety of patrons, employees, and the property. - Meets the expected performance standards of each task assigned. - Maintains all equipment on board the vessel at a level commensurate with a premier gaming resort. - Ensures that all vessel machinery is maintained in a high state of readiness and that all systems are operational; notifies supervisor of necessary repairs. - Performs routine inspections and monitors all systems of the vessel; notes and corrects any discrepancies. - Completes cleaning duties and maintenance/repair tasks on the vessel. - Examines machinery for specified pressure and flow of lubrication. - Participates in renovation and construction projects. - Assists with casino plumbing concerns. - Monitors casino atmosphere; reports all temperatures and air quality to supervisor. - Performs all HVACmain filter changes, preventive maintenance, and repairs. - Assists supervisor in overhauling and adjusting machinery. - Stands watch in the event of any emergency. - Adheres to all regulations established by the Louisiana Gaming Control Board, Louisiana State Police Gaming, Code of Federal Regulations, and other applicable agencies pertaining to riverboat gaming and vessel operations. - Maintains department records, logs, and other necessary paperwork as well as engineering log to document pertinent data according to department policy. - Performs general cleaning duties to ensure adherence to cleanliness standards. - Maintains strict confidentiality in all company matters.

- EstablIsh a pleasant rapport wIth Internal and external guests - Knowledge of and strIct adherence to NJ Alcohol Beverage Control standards - Thorough knowledge of alcoholIc and non-alcoholIc beverages and theIr proper preparatIon, and ongoIng knowledge of new drInk trends - ResponsIble for mIxIng and servIng beverages dIrectly to bar patrons and servers - Accurate and effIcIent use of POS system - Sells racIng programs and other wagerIng materIals at the bar - Take food orders and delIver food orders to guests at bar and surroundIng area(s) - Sets up, operates, breaks down and cleans all equIpment IncludIng coolers, blenders, glass washIng sInks, and small wares - Tracks usage and Inventory and orders stock to maIntaIn establIshed pars - MaIntaIn awareness of guest alcohol Intake - Keep work area neat and clean In accordance wIth all NJ Department of Health standards - At end of shIft restocks statIon for start of next shIft - PartIcIpate as a team member wIth servers to ensure effIcIent operatIons - Completes openIng/closIng sIde work as necessary EssentIal DutIes RelatIve to Performance RevIew: - ProvIde professIonal representatIon at Internal and external meetIngs and events - Demonstrate abIlItIes to meet performance expectatIons wIth CommunIcatIons, InItIatIve/Problem SolvIng, Guest ServIce/Interpersonal RelatIons, Work HabIts and Conduct, and ResponsIble GamIng/BusIness EthIcs - Ensure InteractIons wIth Internal and external guests follow the guIdelInes of the �Red Carpet Customer ServIce� Program - Adhere to all Corporate and local polIcIes, procedures, and operatIng guIdelInes The person In thIs role has no supervIsory responsIbIlItIes; however, In the absence of a supervIsor, they may be asked to: - Answer routIne questIons from co-workers and guests - Interact wIth others when necessary to achIeve desIred outcomes - Lead completIon of daIly tasks wIth the department or work unIt

- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Engages in friendly conversations with guest whenever possible using the 10/5 rule:  10 feet – make eye contact and smile, 5 feet – greet and speak to guest. Provides personalized service and uses guest’s name at least twice during all interactions.  Greets each guest entering restaurant.- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Keeps designated working area clean and organized; assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards.- Resolves service issues according to the service recovery toolbox.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.- Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.

- Provides fast, friendly, professional food service to restaurant guests.- Assists in the fulfillment of all food orders according to guests' needs.- Delivers food to guest tables throughout the restaurant- Maintains a clean and stocked workstation.- Obtains replacement stock for table tops from kitchen area/storage; takes inventory in accordance with established procedures.- Assists server/bus person in setting up tables and provides maximum efficiency and service levels by retrieving guests' special requests\- Meets attendance guidelines of the job and adheres to regulatory, departmental, and company policies

- Must adhere to concessions and beverage policies. - Reads menu to estimate food requirements and orders food from supplier or procures food from storage. - Adjusts the thermostat controls to regulate temperature of ovens, broilers, grills, roaster, and steam kettles. - Measures and mixes ingredients according to recipe to prepare soups, salads, gravies, desserts, sauces, and casseroles. - Bakes, roasts, broils, and steams meats, fish, vegetables, and other foods. - Adds seasoning to foods during mixing or cooking. - Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that it is cooked. - Carves meats, portions food on serving plates, adds gravies and sauces, and garnishes servings to fill orders. - Washes, peels, cuts, and shreds vegetables and fruits to prepare them for use. - Butchers chickens, fish, and shellfish. - Cuts, trims, and bones meat prior to cooking. - Bakes bread, rolls, cakes, and pastry. - Ensures kitchen is clean and organized upon closing.- Ensures kitchen floors are properly swept and mopped. - Reports directly to Chef/Kitchen Manager. - Supervises Cooks and makes sure food is being served properly.- Oversees work area and gives instruction on proper closing procedures.

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Works closely with Sous Chef to monitor culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities- Administers all aspects of food preparation ensuring kitchen is clean, well stocked and problem-free.- Performs all other related and compatible duties as assigned.- Efficient preparation of all food related items for both batch and individual plated recipes with attention to maintaining appropriate food costs, volume, quality, and attractiveness.- Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed.- Accountable for meeting or exceeding all state and Company sanitation requirements (ServSafe). - Supports safety and accident prevention programs (non slip footwear, knife handling, and proper lifting). - Monitoring/implementation of garbage separation and disposal as per standards. - Partners with Sous Chef to coordinate work flow during shift to meet business demands and ensure customer satisfaction.  - Acts as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same.- Must acquire all necessary skills to act as Sous Chef within 18 months. - Write prep list and take inventory.

- Performs market analysis using historical data to forecast the market trends and determines market elasticity.- Market analysis includes understanding the seasonality, marketing programs, capacity constraints, future expansion plans and regulatory changes in order to predict competitor market growth.- Generates reports for departments for the Annual Capital and Operating Budgets. - Performs marketing analysis including Direct Mail, Events, Promotions, and Player Events. - Analysis of other EBITDA generating projects, either by revenue driving initiatives or expense controls, culminating in actionable recommendations for Sr. Management.- Analyzes data to identify trends for use in forecasts and budgets.- Assists in developing and maintaining communication vehicles to distribute key operating metrics and analytical findings.- Assists in preparing the annual budget and monthly forecast. - Compares actual operating results to budget and prior year. - Assists in the development of presentations for budget meetings and operational reviews.- Monitors labor costs and report to financial team and operations departments.- Prepares ad-hoc reporting.- Pro-actively assists co-workers as needed.- Displays the ability to be a team player and interface with other departments to develop key relations to insure maximum efficiency in completing job tasks.- Accurately prioritizes, organizes, and completes multiple tasks.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

• Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. • Assists in establishing product menu and records product inventories.• Assists in maintaining beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation and service.• Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems on designated shift.• Assists with providing support for special events when necessary on designated shift.• Assists in monitoring inventory of all beverage product.• May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. • Assists Manager with administrative duties, as needed.• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.• Maintains strict confidentiality in all departmental and company matters.

- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Assists F&B Outlet Manager to ensure efficient sanitary and pleasant service for all guests.- Assists in maintaining in maintaining cost control methods and procedures by monitoring consistent pars and inventory. - Assist Food & Beverage Manager with administrative duties, as assigned.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Assists F&B Outlet Manager to ensure efficient sanitary and pleasant service for all guests.- Assists in maintaining in maintaining cost control methods and procedures by monitoring consistent pars and inventory. - Assist Food & Beverage Manager with administrative duties, as assigned.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.

- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Assists F&B Outlet Manager to ensure efficient sanitary and pleasant service for all guests.- Assists in maintaining in maintaining cost control methods and procedures by monitoring consistent pars and inventory. - Assist Food & Beverage Manager with administrative duties, as assigned.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.