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- Clean and sanitize all dish ware, glassware and silverware.- Maintain cleanliness and organization of all kitchen areas and equipment.- Maintain a pace of work which allows supplies to be cleaned and put in their proper place which meets business demands.- Clean and sanitize all kitchen equipment while preparing tableware for washing, i.e. scrapes plates, pre-soak silverware.- Sets up dishwashing machine, i.e. drains closed, tanks filled, temperatures at correct level, detergent at proper level and thoroughly cleans dish washing equipment and working areas.- Responsible for handling the removal of garbage and refuse; mopping and sweeping floors; washing walls and ceiling tiles.- Washes, stacks and stores china in appropriate kitchen area.- Adhere to regulatory, departmental, and company policies in an ethical manner.
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- Clean and sanitize all dish ware, glassware and silverware.- Maintain cleanliness and organization of all kitchen areas and equipment.- Maintain a pace of work which allows supplies to be cleaned and put in their proper place which meets business demands.- Clean and sanitize all kitchen equipment while preparing tableware for washing, i.e. scrapes plates, pre-soak silverware.- Sets up dishwashing machine, i.e. drains closed, tanks filled, temperatures at correct level, detergent at proper level and thoroughly cleans dish washing equipment and working areas.- Responsible for handling the removal of garbage and refuse; mopping and sweeping floors; washing walls and ceiling tiles.- Washes, stacks and stores china in appropriate kitchen area.- Adhere to regulatory, departmental, and company policies in an ethical manner.
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- Clean and sanitize all dish ware, glassware and silverware.- Maintain cleanliness and organization of all kitchen areas and equipment.- Maintain a pace of work which allows supplies to be cleaned and put in their proper place which meets business demands.- Clean and sanitize all kitchen equipment while preparing tableware for washing, i.e. scrapes plates, pre-soak silverware.- Sets up dishwashing machine, i.e. drains closed, tanks filled, temperatures at correct level, detergent at proper level and thoroughly cleans dish washing equipment and working areas.- Responsible for handling the removal of garbage and refuse; mopping and sweeping floors; washing walls and ceiling tiles.- Washes, stacks and stores china in appropriate kitchen area.- Adhere to regulatory, departmental, and company policies in an ethical manner.
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Essential Duties And Responsibilities:- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Protect company assets by observing the activities of employees and customers via surveillance cameras.- Review surveillance coverage on cases of patron/internal control disputes.- Complete daily activity report and note any pertinent facts.- Monitor recording equipment, and check equipment operation.- Report all observed violations of gaming regulations and procedures to appropriate authority in order to adhere to company reporting requirements.- Meet department uniform, appearance and grooming requirements.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Must adhere to regulatory, department and company policies.- Perform other job related and compatible duties as assigned.
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Hollywood Casino Kansas Speedway is currently looking for a Table Games Dual-Rate Dealer/Supervisor to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIESDEALER ROLE- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Provide accurate and efficient dealing while following proper game procedures.- Perform accurate chip and cash transactions.- Observe or receive wagers from customers and take or pay the appropriate game outcomes.- Maintain game security and protect company assets at all times.- Assist customers in understanding the rules and ensure adherence to established policies and procedures.- Pay winning bets and collect losing bets.- Notify Table Games Leadership immediately of any irregularities or any customer requests which are outside of a Table Games Dealer's authority or knowledge.- Provide customers with information on how to play the game if requested.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.SUPERVISOR ROLE- Drive improved results through staff development and training programs.- Provide visible leadership in gaming operation areas.- Ensure compliance with Title 31 requirements and processes.- Responsible for the overall integrity of daily operations.- Present oneself as a credit to the Company and encourages others to do the same.- Maintain a strong working knowledge of all rules, regulations, procedures, and payouts of all games. Provide feedback as appropriate to Table Games Dealers regarding opportunities for skill development and professional advancement.- Supervise, coach, instruct and direct Table Games Dealers in proper procedures of all aspects of table games operations.- Handle player service issues as needed.- Protect the integrity of all table games.- Administer disciplinary or corrective action, and monitor post-disciplinary performance of team members.- Track patrons’ play.- Develop, implement, and present departmental training programs from time to time as assigned, including but not limited to, organizing and conducting instructional classes designed to develop professional dealing skills.- Recommend, schedule, and conduct training activities.- Protect and preserve the assets of the company.- Provide for the safety of team members including keeping areas clean and free of safety hazards, debris, and litter, and performing all job duties in a safe and responsible manner.- Meet property and department appearance and grooming requirements.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
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Essential Duties And Responsibilities:- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Serve as First Responder to all medical emergencies for guest and team member injuries and illnesses.- Respond to all medical situations and follow property medical protocols. Provide emergency medical first aid and determine necessity for treatment off-site and prepares patients for transport.- Ensure medical equipment and supplies are properly maintained and stocked.- Provide security for casino property; maintains high visibility, handles problem situations, watches for safety hazards, and provide assistance during emergencies.- Patrol parking lots and property.- Transfer Table Games fills and credits.- Provide escorts as needed.- Oversee customer presence on property to include; provide crowd control, direct traffic, check I.D., check for items not allowed on casino floor.- Check and verify valid I.D. using hand-held scanning device.- Maintain the condition of the I.D. scanning device.- Provide assistance to customers: answer questions, handle complaints, call for cabs, etc.- Perform duties associated with table and slot drops.- Observe Count team during the slot drop and transport funds to Count room.- Monitor entry and exit from Count and Player Services mantrap as required.- Serve as dispatcher, card and dice inspector, exterior patrol and other security officer functions as needed.- Dispatch officers to various assignments and maintain activity logs.- Report accidents and incidents in both written and verbal form. Collect and compile investigation information as needed. Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Testify in court when necessary.- Meet department uniform, appearance and grooming requirements.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Must adhere to regulatory, department and company policies.- Perform other job related and compatible duties as assigned.
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Essential Duties And Responsibilities:- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Serve as First Responder to all medical emergencies for guest and team member injuries and illnesses.- Respond to all medical situations and follow property medical protocols. Provide emergency medical first aid and determine necessity for treatment off-site and prepares patients for transport.- Ensure medical equipment and supplies are properly maintained and stocked.- Provide security for casino property; maintains high visibility, handles problem situations, watches for safety hazards, and provide assistance during emergencies.- Patrol parking lots and property.- Transfer Table Games fills and credits.- Provide escorts as needed.- Oversee customer presence on property to include; provide crowd control, direct traffic, check I.D., check for items not allowed on casino floor.- Check and verify valid I.D. using hand-held scanning device.- Maintain the condition of the I.D. scanning device.- Provide assistance to customers: answer questions, handle complaints, call for cabs, etc.- Perform duties associated with table and slot drops.- Observe Count team during the slot drop and transport funds to Count room.- Monitor entry and exit from Count and Player Services mantrap as required.- Serve as dispatcher, card and dice inspector, exterior patrol and other security officer functions as needed.- Dispatch officers to various assignments and maintain activity logs.- Report accidents and incidents in both written and verbal form. Collect and compile investigation information as needed. Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Testify in court when necessary.- Meet department uniform, appearance and grooming requirements.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Must adhere to regulatory, department and company policies.- Perform other job related and compatible duties as assigned.
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Major job Duties: Duties include, but are not limited to the following: - Troubleshoot mechanical, electrical and plumbing problems.- Install or re-direct electrical circuits as needed.- Complete work orders as requested.- Install new layouts for all gaming tables as required.- Ability to read and understand blueprints, schematics, and one line diagrams as needed.- Walk daily routes and make necessary repairs.- Re-lamp throughout property as necessary.- Operate machinery and equipment as required (such as fork lift). Will train if necessary. - Must provide courteous and friendly service to all guests and team members.- Take a leadership role in reporting and correcting unsafe work practices or unsafe facility conditions.- Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.- Perform related work as requested. The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job
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- Supports dual property Promotions and Events to include slot tournaments, brand promotions, VIP events, and concerts - Enhance guest interactions by providing a friendly greeting, offering directions, answering questions, making announcements, and creating an upbeat and positive atmosphere- Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used- Performs all other related and compatible duties as assigned
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- Demonstrating outstanding internal and external service in accordance with “Red Carpet Service” program guidelines- Cleaning and maintaining garage stairwells- Cleaning windows in walkway and pavilion- Emptying refuse from receptacles in the garages and walkways- Power washing outside areas as directed- Displaying marquee sign messaging- Removing spider webs from the garages and walkway- Perform landscaping duties as requested- Snow removal- Refuse removal- Other similar duties, as needed
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- Maintain overall buffet presentation and keep in a clean organized manor.- Promotes good internal and external guest relations.- Evaluate food line (hot and cold items) and replace food as needed.- Set up and replenish all salad bar items, also to include desserts (cakes and ice cream).- Keep ice cream machine full and clean with condiments and cones.- Prepare waffles, pancakes, French toast, eggs and omelets to order.- Handle a knife and fork to carve food items.- Properly garnish buffet food items.- Keep hot food warmers filled with water if needed.- Restock bread baskets, soufflè cups, butter crocks, plates, bowls and saucers.- Keep back house work station cleaned and wiped down.- Bring meat to meat carving station and replenish as needed.- Keep walk-in and reach-in’s clean and organized.- Check temperatures of food items hot and cold.- Keep soup wells and ice stations filled to correct levels.- Prepare Pizza’s, cobblers and puddings as needed.- Keep all areas free debris and spills. Keep floors clean at all time and place wet floor signs out when they are wet- Make sure salad bar and hot line is filled at change of shift.
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- Supervises front of house buffet operations creating a differentiated service experience and ensuring optimum performance of all - Indirectly responsible for maintaining back of house operations with all set culinary and operational standards and specifications and share responsibility of overall outlet budgets, profit and loss statements, cost analysis, labor analysis, planning and promotions.- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe) - Ensures regulatory, internal controls and policy and procedure compliance - Establishes and implements sequence of service to ensure consistent high quality service standards are maintained - Acts as a role model to other employees and always presents oneself as a credit to Company and encourages others to do the same
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- Responsible for clearing all table and resetting them for new seating in accordance with venue standards- Ensure each table is ready for guests arrival in accordance with venue standards- Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables- Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them- Monitor tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area- Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards- Attendance at pre-shift meetings- Responsible for maintaining a regular and consistent attendance record- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation- Declare tips through time and attendance system at the end of each shift
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SUMMARYThe EVS Attendant is responsible for providing excellent guest satisfaction, through guest assistance, high standards of cleanliness and teamwork. The EVS Attendant consistently maintains a clean facility, and an environment that promotes a positive attitude that includes a pleasant and entertaining experience for our guests. Be a role model for peers, co-workers. The EVS Attendant is accountable for the overall cleanliness and presentation to the entire property. ESSENTIAL DUTIES AND RESPONSIBILITIES- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast members.- Perform duties to clean and sanitize areas of the property- Responsible for cleaning of blood spills and body fluids.- Must maintain ongoing awareness of safety and needs to respond to emergencies accordingly.- Cleans and maintains offices, hallways, lobbies, lounges, rest room, elevators, stairways, escalators and slot machines, table games, and other areas.- Keeps storage rooms clean and organized.- Replenishes bathroom supplies. - Must have the ability to use various cleaning equipment.- Sweeps mop and vacuum floor.- Must have knowledge of safe chemical usage.- Required standing and walking for extended periods of time.- Able to handle 50 lbs.
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- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur- Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
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- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and service restrooms including replenishing bathroom supplies.- Maintain accuracy of restroom sheets after cleaning- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to housekeeping calls.- Clean and maintain tables, chairs, fixtures, decor and machines as needed.- Attend all departmental and company training programs or meetings as directed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
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SUMMARYThe EVS Attendant is responsible for providing excellent guest satisfaction, through guest assistance, high standards of cleanliness and teamwork. The EVS Attendant consistently maintains a clean facility, and an environment that promotes a positive attitude that includes a pleasant and entertaining experience for our guests. Be a role model for peers, co-workers. The EVS Attendant is accountable for the overall cleanliness and presentation to the entire property. ESSENTIAL DUTIES AND RESPONSIBILITIES- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast members.- Perform duties to clean and sanitize areas of the property- Responsible for cleaning of blood spills and body fluids.- Must maintain ongoing awareness of safety and needs to respond to emergencies accordingly.- Cleans and maintains offices, hallways, lobbies, lounges, rest room, elevators, stairways, escalators and slot machines, table games, and other areas.- Keeps storage rooms clean and organized.- Replenishes bathroom supplies. - Must have the ability to use various cleaning equipment.- Sweeps mop and vacuum floor.- Must have knowledge of safe chemical usage.- Required standing and walking for extended periods of time.- Able to handle 50 lbs.
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- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur- Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
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Hollywood Casino Kansas Speedway is currently looking for an EVS Attendant to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Perform all duties to department standard and/or as directed by leadership.- Perform more detailed cleaning as required or assigned.- Move, rearrange and clean furniture.- Clean any bio hazardous materials when it occurs.- Remove trash from the trash container and place into the dumpster.- Familiar with the proper use of cleaning chemicals and equipment.- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to EVS calls.- Attend all departmental and company training programs or meetings as directed.- Complete daily work assignments and responsibilities.- Use two-way radios and maintain professional radio etiquette at all times.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Perform other job related and compatible duties as assigned.
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- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of ACES Customer Service to all guests and team members.- Perform all duties to department standard and/or as directed by leadership.- Perform more detailed cleaning as required or assigned.- Move, rearrange and clean furniture.- Clean any bio hazardous materials when it occurs.- Remove trash from the trash container and place into the dumpster.- Familiar with the proper use of cleaning chemicals and equipment.- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to EVS calls.- Attend all departmental and company training programs or meetings as directed.- Complete daily work assignments and responsibilities.- Use two-way radios and maintain professional radio etiquette at all times.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Perform other job related and compatible duties as assigned.