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- Demonstrating outstanding internal and external service in accordance with “Red Carpet Service” program guidelines- Greeting and tending to the needs of guests at the buffet line- Maintaining the presentation and temperatures of all food items- Maintaining assigned area clean and replenish food items when necessary- Exercising safe sanitation of all food handling- Attending all departmental and company metings as required
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- Supervises front of house buffet operations creating a differentiated service experience and ensuring optimum performance of all - Indirectly responsible for maintaining back of house operations with all set culinary and operational standards and specifications and share responsibility of overall outlet budgets, profit and loss statements, cost analysis, labor analysis, planning and promotions.- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe) - Ensures regulatory, internal controls and policy and procedure compliance - Establishes and implements sequence of service to ensure consistent high quality service standards are maintained - Acts as a role model to other employees and always presents oneself as a credit to Company and encourages others to do the same
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- Responsible for clearing all table and resetting them for new seating in accordance with venue standards- Ensure each table is ready for guests arrival in accordance with venue standards- Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables- Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them- Monitor tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area- Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards- Attendance at pre-shift meetings- Responsible for maintaining a regular and consistent attendance record- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation- Declare tips through time and attendance system at the end of each shift
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- Fastens attachments, such as grader, plows, and rollers, to tractors with hitch pins.- Releases brakes, shifts gears, and depresses accelerator or move throttle to control forward and backward movement of tractor.- Steers tractor by turning steering wheel and depressing brake pedals.- Assists in maintaining the integrity of the race surface.- Delivers clay and sand to racetrack and barn areas.- Assists in over all maintenance of grounds.- Brush hogs and mows fields.- Drives water truck, to moisten the race surface.- Must clean all equipment being used.- Must report problems with machine to the motor pool.- Assists laborers when needed.- Assists with transportation of disabled horses.- Raking material around the race surface.
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- Operate general equipment, such as; tractors, horse ambulance and pick up trucks, for the purpose of maintaining Hollywood Casino at Penn National Race Course grounds in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. - Prepare your equipment for use each day and make proper equipment changes according to the weather.- Releases brake, shifts gears, and depresses accelerator or moves throttle to control forward and backward movement of tractor.- Steers tractor by turning steering wheel and depressing brake pedals.- Prepare track, paddock and barn areas for racing by watering, harrowing, floating, fixing washouts, placing pipes and cones when and wherever necessary to ensure proper training and racing conditions are met.- Must maintain the speed, when operating equipment that will ensure the safety of the horses and riders.- Open and close track gates for other tractor drivers.- Check equipment for proper function after each shift. - Clean equipment (inside and out), make any minor adjustments and return equipment to their proper station each night and report anything more than a minor problem to your leader.- Shovel the board and outside fence.- Pass any information as to the condition of the track onto your leader and/or department manager.- Assist with the loading and unloading of the injured horses when requested by maintaining radio contact with the Stewarts. Verify working condition of the radios before the first race.
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- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of ACES Customer Service to all guests and team members.- Perform all duties to department standard and/or as directed by leadership.- Perform more detailed cleaning as required or assigned.- Move, rearrange and clean furniture.- Clean any bio hazardous materials when it occurs.- Remove trash from the trash container and place into the dumpster.- Familiar with the proper use of cleaning chemicals and equipment.- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to EVS calls.- Attend all departmental and company training programs or meetings as directed.- Complete daily work assignments and responsibilities.- Use two-way radios and maintain professional radio etiquette at all times.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Perform other job related and compatible duties as assigned.
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- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur- Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
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Hollywood Casino Kansas Speedway is currently looking for an EVS Attendant to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Perform all duties to department standard and/or as directed by leadership.- Perform more detailed cleaning as required or assigned.- Move, rearrange and clean furniture.- Clean any bio hazardous materials when it occurs.- Remove trash from the trash container and place into the dumpster.- Familiar with the proper use of cleaning chemicals and equipment.- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to EVS calls.- Attend all departmental and company training programs or meetings as directed.- Complete daily work assignments and responsibilities.- Use two-way radios and maintain professional radio etiquette at all times.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Perform other job related and compatible duties as assigned.
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- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and service restrooms including replenishing bathroom supplies.- Maintain accuracy of restroom sheets after cleaning- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to housekeeping calls.- Clean and maintain tables, chairs, fixtures, decor and machines as needed.- Attend all departmental and company training programs or meetings as directed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
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- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and service restrooms including replenishing bathroom supplies.- Maintain accuracy of restroom sheets after cleaning- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to housekeeping calls.- Clean and maintain tables, chairs, fixtures, decor and machines as needed.- Attend all departmental and company training programs or meetings as directed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
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SUMMARYThe EVS Attendant is responsible for providing excellent guest satisfaction, through guest assistance, high standards of cleanliness and teamwork. The EVS Attendant consistently maintains a clean facility, and an environment that promotes a positive attitude that includes a pleasant and entertaining experience for our guests. Be a role model for peers, co-workers. The EVS Attendant is accountable for the overall cleanliness and presentation to the entire property. ESSENTIAL DUTIES AND RESPONSIBILITIES- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast members.- Perform duties to clean and sanitize areas of the property- Responsible for cleaning of blood spills and body fluids.- Must maintain ongoing awareness of safety and needs to respond to emergencies accordingly.- Cleans and maintains offices, hallways, lobbies, lounges, rest room, elevators, stairways, escalators and slot machines, table games, and other areas.- Keeps storage rooms clean and organized.- Replenishes bathroom supplies. - Must have the ability to use various cleaning equipment.- Sweeps mop and vacuum floor.- Must have knowledge of safe chemical usage.- Required standing and walking for extended periods of time.- Able to handle 50 lbs.
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- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur- Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
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- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur- Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
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Hollywood Casino Kansas Speedway is currently looking for an EVS Attendant to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Perform all duties to department standard and/or as directed by leadership.- Perform more detailed cleaning as required or assigned.- Move, rearrange and clean furniture.- Clean any bio hazardous materials when it occurs.- Remove trash from the trash container and place into the dumpster.- Familiar with the proper use of cleaning chemicals and equipment.- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to EVS calls.- Attend all departmental and company training programs or meetings as directed.- Complete daily work assignments and responsibilities.- Use two-way radios and maintain professional radio etiquette at all times.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Perform other job related and compatible duties as assigned.
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- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur- Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
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- Operates carpet shampooer and buffer.- Ensures appropriate chemicals are used when cleaning and mixes appropriate chemicals.- Responsible for moving furniture and cleaning of assigned areas.- Maintains and cleans machines after use.- Reports any problems to EVS Supervisor.- Adheres to all company policies and procedures.- Mops, scrubs, rinses and polishes hard floors.- Moves, rearranges and cleans furniture.- Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums.- Recognizes and uses appropriate chemicals.- Responsible for providing exceptional Red Carpet Customer Service to all guests.
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Hollywood Casino Kansas Speedway is currently looking for an EVS Deep Cleaners to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Recognize and ensure appropriate chemicals are used when cleaning and mixing appropriate chemicals.- Move, rearrange and clean furniture.- Report any problems, including property damage or equipment failure, to Environmental Services leadership.- Mop, scrub, rinse and polish hard floors.- Safely operate and control all mechanical equipment as necessary to perform job duties assigned as well as maintain and clean machines after use.- Perform deep cleaning duties in all areas of the facility and perform EVS Attendant duties as required and/or assigned.- Stock and supply all service areas with appropriate cleaning supplies.- Frequently maneuver in small, limited spaces and use ladders and/or mechanical lifts, as well as clean ground level areas.- Attend all departmental and company training programs or meetings as directed.- Complete daily work assignments and responsibilities.- Use two-way radios and maintain professional radio etiquette at all times.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Perform other job related and compatible duties as assigned.
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Hollywood Casino Kansas Speedway is currently looking for an EVS Deep Cleaners to join the team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Recognize and ensure appropriate chemicals are used when cleaning and mixing appropriate chemicals.- Move, rearrange and clean furniture.- Report any problems, including property damage or equipment failure, to Environmental Services leadership.- Mop, scrub, rinse and polish hard floors.- Safely operate and control all mechanical equipment as necessary to perform job duties assigned as well as maintain and clean machines after use.- Perform deep cleaning duties in all areas of the facility and perform EVS Attendant duties as required and/or assigned.- Stock and supply all service areas with appropriate cleaning supplies.- Frequently maneuver in small, limited spaces and use ladders and/or mechanical lifts, as well as clean ground level areas.- Attend all departmental and company training programs or meetings as directed.- Complete daily work assignments and responsibilities.- Use two-way radios and maintain professional radio etiquette at all times.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Perform other job related and compatible duties as assigned.
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- Strips and waxes floors to include base boards - Shampoo and spot clean carpeted areas- Uses extractor equipment, floor scrubbers, shampoo machines, polishing machines, special vacuum cleaners and scrubbers- Move office equipment and items as directed - Cleans interior and exterior windows- High degree of customer contact- Cleans signage, light fixtures, vents, decorative greenery, railings, artwork and elevators
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- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Strips and waxes floors to include base boards - Shampoo and spot clean carpeted areas- Uses extractor equipment, floor scrubbers, shampoo machines, polishing machines, special vacuum cleaners and scrubbers- Move office equipment and items as directed - Cleans interior and exterior windows- High degree of customer contact- Cleans signage, light fixtures, vents, decorative greenery, railings, artwork and elevators
