Penn National Gaming, Inc.

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Search Results Page 13 of 67

Job Locations US-OH-Toledo
- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Develops relationship with players to grow customer base and increase Company revenues by assuring customer retention and repeat business. - Attracts and manages customers through weekly telemarketing and in person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Proactively seeks out new business on casino floor, introducing the benefits of and soliciting enrollment for the Marquee Rewards program. - Highly knowledgeable of credit procedures, if applicable. Encourages the use of credit and may extend lines of credit when appropriate and permissible by state regulatory law.- Devotes significant time being visible and available on the casino floor in order to meet and greet guests during individual visits as well during special events. - Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Makes decisions regarding valuable complimentaries based on a consideration of recorded play, earned points, comp availability and customer profitability.- Utilizes telemarketing, correspondence, referrals, email and events to solicit and grow existing business.- Achieves departmental sales and growth goals.- Develops in-house invitation lists for special events and other significant hosting events.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Attends and aids in the coordination of special events.- Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow hosts.- Utilizes Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks. - Completes all Sales Force task requirements in a timely manner.  Reviews all monthly metrics with Manager and sets quarterly goals. - Develops and maintains technical skills to maximize use of patron data systems.- Establishes a direct line of communication with all service departments for the purpose of caring for variety levels of players.- Monitors patron activity and profitability of all assigned players.- Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc.- Provides assistance at special events as needed.- Provides professional representation on behalf of the Company at internal and external meetings and events.- Ensures interactions with internal and external guests follow the guidelines of customer service program.- Adheres to all Corporate and local policies, procedures, and operating guidelines.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-77945
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino at Toledo
Job Locations US-LA-Lake Charles
- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the company in a fair and equitable manner.- Develops relationships with players to grow customer base and increase company revenues by assuring customer retention and repeat business.- Attracts and manages customers through weekly telemarketing and in-person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, beverages; assists with special requests.- Proactively seeks out new business on casino floor, introducing the benefits of and soliciting enrollment for the player rewards program.- Highly knowledgeable of credit procedures, if applicable. Encourages the use of credit and may extend lines of credit when appropriate and permissible by state regulatory law.- Devotes significant time being visible and available on the casino floor in order to meet and greet guests during individual visits, as well during special events.- Makes decisions regarding valuable complimentaries based on a consideration of recorded play, earned points, comp availability, and customer profitability.- Utilizes telemarketing, correspondence, referrals, email, and events to solicit and grow existing business.- Achieves departmental sales and growth goals.- Develops in-house invitation lists for special events and other significant hosting events.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Attends and aids in the coordination of special events.- Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow hosts.- Utilizes Salesforce (CMS) tracking for all player contacts, profile preferences, and tasks. Completes all Salesforce task requirements in a timely manner; reviews all monthly metrics with manager and sets quarterly goals. - Develops and maintains technical skills to maximize use of patron data systems.- Establishes a direct line of communication with all service departments for the purpose of caring for a variety of levels of players.- Monitors patron activity and profitability of all assigned players.- Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc.- Provides assistance at special events as needed.- Provides professional representation on behalf of the company at internal and external meetings and events.- Ensures interactions with internal and external guests follow the guidelines of the customer service program.- Adheres to all Corporate and local policies, procedures, and operating guidelines.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all company matters.
Job ID
2020-77070
Position Type
Regular Full-Time
Category
Hidden (197501)
Casino Property
L'auberge Casino Resort Lake Charles
Job Locations US-NM-Hobbs
ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary:- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.-Develops relationship with players to grow customer base and increase Company revenues by assuring customer retention and repeat business.- Attracts and manages customers through weekly telemarketing and in person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, dinner reservations and assists with special requests.- Responsible for answering guests’ correspondence in a timely manner.- Proactively seeks out new business on casino floor, introducing the benefits of and soliciting enrollment for the mychoice Rewards program.- Devotes significant time being visible and available on the casino floor in order to meet and greet guests during individual visits as well during special events.- Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Makes decisions regarding valuable complimentaries based on a consideration of recorded play, earned points, comp availability and customer profitability.- Utilizes telemarketing, correspondence, referrals, email and events to solicit and grow existing business.- Achieves departmental sales and growth goals.- Develops in-house invitation lists for special events and other significant hosting events.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.- Attends and aids in the coordination of special events and promotions.- Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow hosts.- Utilizes Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks. Completes all Sales Force task requirements in a timely manner. Reviews all monthly metrics with Manager and sets quarterly goals.- Develops and maintains technical skills to maximize use of patron data systems.- Establishes a direct line of communication with all service departments for the purpose of caring for variety levels of players.- Monitors patron activity and profitability of all assigned players.- Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc.- Provides assistance at special events and promotions as needed.- Provides professional representation on behalf of the Company at internal and external meetings and events.- Ensures interactions with internal and external guests follow the guidelines of customer service program.- Adheres to all Corporate and local policies, procedures, and operating guidelines.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-80232
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Zia Park Casino Hotel Racetrack
Job Locations US-MO-Riverside
SUMMARYThe Casino Host (Asian Market) position is responsible for developing and maintaining valuable relationships with the Asian Market players, specifically from the Chinese Market, with priority concentration in driving revenue while marketing our gaming product and bringing in new higher-valued Asian clientele.  ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide stellar customer service while developing and maintaining current Asian Market player relationships. - Identify and develop professional relationships with new and first-time Asian Market guests. - To have the ability to learn and manage Asian Market guest tours of our facilities and furthering Asian guest education of the mychoice program benefits. - Assist in addressing and translation of guest issues, conflicts or complaints on behalf of the Company in a fair and equitable manner. - Attract and manage Asian customers through weekly telemarketing and in-person contacts on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, beverages, and special requests. - Properly administer and account for comps using sound discretion for the purpose of increasing gaming and generating revenue. - Highly knowledgeable of credit procedures, if applicable. Encourage the use of credit and may assist in the extend of line of credit when appropriate and permissible by state regulatory law. - Responsible for the development and assisting in operation of events or promotions, gaming and non-gaming, for the purpose of increasing and generating revenue, for Asian Market players. - Required to spend time in developing loyalty with Asian Market guests through having meals together and at other events and/or activities on-site or off-site. - Must be responsible for promoting a positive influence in the local, relatable community and participating in company-sponsored events.- Required to be present at relatable off-property events in the community including but not limited to golfing events; trade shows; store openings and dinner parties.- Must be able to travel in the metro Kansas City area and other Penn National Gaming properties throughout the United States at least once per quarter.- Be present at all outlets especially the Casino floor or areas where guests are present in a quantity of sufficient time to provide quality service.- Analyze data as needed for determination of “high end” players and be able to use Tableau and other casino programs to determine value of players in order to issue discretionary comps, hotel reservations or others based off of guest’s gaming activities. - Maintain relationships with valued guests through professional, telephone, email, direct mail and in person.- Ensure ability to meet given goals and milestones each quarter. - Review and manage dormant accounts. Compile data reports as needed to efficiently administer host activities.  Make sound decisions regarding what segment of players should be included in hosted activities for the purpose of increasing gaming and generating revenue.- Maintain the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc. - Address and manage complaints, grievances or concerns from team members and patrons and support quality customer service.- Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.- Support, implement, administer and manage standards of excellence among team members.- Understand and adhere to regulatory, department and company policies and procedures.- Make determinations regarding types of materials, supplies, or tools to be used and account for financial expenditures of any such purchases.- Effectively manage departmental and company expenses including player development budgeting.- Effectively and efficiently manage labor costs and staffing objectives while achieving guest satisfaction.- Protect and preserve assets of the company.- Understand and adhere to all bargaining unit agreements.- Meet grooming and appearance requirements, specifically appearing professional at all times.- Meet attendance guidelines.- Comply with all reasonable requests made by management. 
Job ID
2020-75674
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-OH-Columbus
SUMMARYThis position will be responsible for enhancing the growth of gaming revenues through the development of our Asian customer base, maintaining relationships with valued Asian guests and marketing our gaming product to potential high-limit Asian guests.  ESSENTIAL DUTIES AND RESPONSIBILITIES - Must be responsible for promoting a positive influence in the Asian community and participating in company-sponsored events.- Identify and develop personal relationships with new and first time Asian guests.- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Identify and develop personal relationships with new and first time guests- Provide personal service to assigned VIP players, issuing complementaries based on player ratings as needed- Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events- Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters- Promote casino events via telemarketing and other communication- Communicate constantly with casino operations and other team members- Follow all safety rules- Adhere to departmental quality standards- Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements- Work within the guidelines established by the company- Other duties as assigned
Job ID
2020-77121
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino at Columbus
Job Locations US-MS-Vicksburg
ESSENTIAL FUNCTIONS(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)- Deliver internal and external guest service by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some!Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.).- Directly host high-end guests in the Asian communities and maintain player development accounts to ensure regular contact with guests in order to build guest loyalty.- Circulate casino floor meeting new guests and greeting familiar guests by name to develop player base; encourage return visits and create customer loyalty by establishing and developing relationships with gaming customers.- Develop player base by promoting mychoice Club to qualified gaming guests; invite guests to utilize the amenities of the club in order to develop customer loyalty.- Award customer complimentaries based on gaming action and program guidelines.- Coordinate guest visits including meals and show reservations, and assist guests with questions and special requests to ensure coordination of guest needs to provide for their maximum convenience and comfort.- Assist in the organization of special functions (parties, tournaments, etc.) and is responsible for preparing invitee lists and telemarketing efforts for special events, individual visits and/or obtain feedback on customer satisfaction.- Contact guests by calling, writing or making personal visits to increase trip frequency.Attend off property functions as a representative of the company in order to entertain or assist guests as required.- May act as a mentor to casino hosts and provide guidance on player development practices.- Oversee and coordinate guest limo and shuttle services to ensure timely guest pick up and drop off schedules. 
Job ID
2021-79336
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-WV-Charles Town
- Cleans bathrooms and replenishes supplies.- Maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators and VLT Machines other work areas. - Dusts high areas, including televisions, plants, plexi-glass panels and tops of VLT machines. - Performs preventative maintenance on all janitorial equipment. - Sweeps and picks trash off floors, including entrances and apron. - Cleans spills. - Wipes off VLT Machines and cleans between them. - Washes windows, door panels, and sills. - Empties wastebaskets, and empties and cleans ashtrays, including those at entrances and on the apron. - Dry cleans carpets. - Cleans mirrored ceilings. - Keeps storage rooms clean and organized. - Delivers cleaning and paper supplies. - Answers guest's questions about the facility. - You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests.  This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.
Job ID
2021-79062
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-IN-East Chicago
- Responsible for all activity that transpires on the casino floor relative to Slots and/or Table Games.- Informs and communicates all pertinent information to the the Vice President of Casino Operations.- Observes, verifies and supervises payout transactions relative to Slots/and or Table Games.- Oversees all significant monetary exchanges to ensure prompt and accurate execution of transactions.- Completes daily personnel assignments and re-assigns personnel based on business volumes, including but not limited to Early Outs and the opening and closing of games.- Communicates interdepartmentally on an ongoing basis with departments such as Marketing, Security and Surveillance.- Completes performance appraisals for direct reports, providing clear direction as needed to meet departmental standards and achieve both departmental and company goals. Adheres to all departmental and company policies and procedures.- Responsible for key control and associated documentation.- Responsible for training and communicating all procedural changes/modifications/new policies governing games that are added to the casino floor.- Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off.
Job ID
2021-80414
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-Lawrenceburg
- Assists in any repair or maintenance of the facility as reasonably required.- Assists in fueling the vessel: follows fuel transfer procedures.- Maintains a clean, safe workplace.- Assists the Maintenance department when directed by the Facility Engineer.- Responsible for general plumbing and electrical repairs and maintenance.- Performs general HVAC system maintenance, including repairing and cleaning units, changing filters, and lubricating parts.- Responsible for general maintenance on all EVS and F&B equipment.- Conducts daily inspection rounds of facility.- Assists with manning of EOS – Emergency Operation Station as needed. Basic knowledge of monitoring equipment (e.g., Prism system, Strain Gage system, and Fire Alarm panel).- Responds to all emergencies (e.g., fire, emergency evacuation, search, man overboard). Responsible for donning of fire gear and launching of rescue boats.- Reports to the Casino Engineering Supervisor any hazardous or threatening condition.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff.- Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2020-76403
Position Type
Regular Part-Time
Category
Facilities & Marine
Casino Property
Hollywood Casino Lawrenceburg
Job Locations US-IL-Aurora
The following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department.  Provides oversight for all games, game protection, and overall operation of the Table Games/Slots operations on their shift.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.  - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.   - Provides oversight for the gaming floor on their assigned shift.   - Effectively handles customer concerns and requests. - Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers.  - Responsible for the accountability of the chips, cards, dice and all other gaming equipment. - Verifies table inventories and effectively manages table limits. - Assists with overall strategies for customer service, revenue growth, and expense management in order to maximize profitability. - Assists with responsibility of the overall engagement of all team members on their shift by addressing and managing team member feedback, suggestions, complaints, and grievances.  - Assists with the overall integrity of daily Table Games and/or Slot operations.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters. 
Job ID
2021-78741
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Aurora
Job Locations US-MS-Bay St Louis
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Table Games Department.- Supervises and directs all Table Games Cast Members.- Recommends any changes (games spread and mix, personnel adjustments, etc.) that may be beneficial - Authorizes credit and comps in accordance with established policies. - Submits daily shifts reports and keeps the Senior Director of Operations informed at all times in the absence of the Casino Shift Manager.- Assists with hiring, scheduling, training, counseling, evaluating, and termination of Table Games Cast Members.- Assists customers with any problems or requests.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Monitors Table Games internal security.- Ensures that all equipment is in good working order- In the absence of other department heads, settles problems and disputes.- Maintains gaming integrity while ensuring customers expectations are met or exceeded for their assigned shift.- Responsible for the daily and weekly schedule of their assigned shift by:- Determining number of cast members needed based on game spread.- Ensuring that all positions are accurately and adequately filled.- Maintaining a journal of requested time off and grants requests in accordance with departmental policies.- Reviewing sign-in sheets and submits payroll records to accounting.- Maximizes scheduling efficiency while carefully controlling payroll expenses.       - Any and all duties as assigned.
Job ID
2021-79915
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-IL-Joliet
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Coaches, motivates, measures, and follows up on subordinates to deliver superior customer service and excellent guest interaction while ensuring compliance to departmental policies and procedures.- Projects a positive image of the company and the management team at all times.- Communicates effectively to all team members.  Keeps direct reports well-informed about issues and subjects pertinent to their jobs and/or operations of the property.- Projects a positive attitude at all times, demonstrating professionalism and leadership, while maintaining excellent customer and team member relations.- Effectively responds to supervisor’s requests in all areas of customer interaction and customer concerns.- Promotes a positive environment for all customers and team members to encourage a return visit of customers and achieve job satisfaction for all team members.- Complies with company policies, all state and federal regulations, and internal controls as relates to this position.- Ensures compliance with company policies, all state and federal regulations, and internal controls.- Provides direct supervision of all Table Games and Slot operations during an assigned shift.- Compiles the work schedules for personnel for all Slot areas and Table Games on assigned shift.- Recommends and approves changes in the department including hiring, promotion, demotion, and termination.  Approves regular vacations and leaves of absences.- Supervises the preparation and delivery of periodical reviews and appraisals in an accurate and timely manner.- Other duties as assigned.
Job ID
2021-80118
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Joliet
Job Locations US-ME-Bangor
- Assists in development of overall strategic plan and directs the ongoing operations of our table games business - Works closely to develop, implement, and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability- Drives improved results through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis.  Makes changes if necessary to achieve end result- Responsible for ensuring optimal operations and consistent high quality standards in areas of responsibility during all business hours - Maintains vendor relationships, negotiates purchase of table games equipment, and implementation of new games - Management accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation- Responsible for the overall integrity of daily operations. Models regulatory, departmental and company policies and procedures- Performs all other related and compatible duties as assigned 
Job ID
2021-80606
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Bangor
Job Locations US-MS-Bay St Louis
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the departments for which this position is responsible.- Assists in development of overall strategic plan and directs the ongoing operations of our slots, table games and poker business.- Works closely to develop, implement, and oversee overall strategies for customer  service, games layout and mix, revenue growth, scheduling and expense  management in order to maximize profitability.- Drives improved results through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result- Responsible for ensuring optimal operations and consistent high quality standards in areas of responsibility during all business hours.- Maintains vendor relationships and manages implementation of new table games.- Management accountability for all s for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation.- Responsible for the overall integrity of daily operations. Models regulatory, departmental and company policies and procedures.- Performs all other related and compatible duties as assigned.- Any and all duties as assigned by the Vice President of Operations.
Job ID
2021-78463
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MO-Riverside
- Work independently or as a part of a team on both reoccurring and special projects as assigned. Projects may include planning and coordinating vendor activity and purchasing efforts associated with capital projects, coordinating intercompany/multi-department projects, etc. - As requested, generate, review and distribute OASIS reports. Assist with writing and organization of slot move, install/removal, and conversion including identification and recording of system components. Assist with maintenance and updating of slot file and system information to ensure any change made to a slot machine on the floor is accurately reflected. Maintain similar information for table games equipment as well. Assist with required submissions of slot information to the State.- Assist in scheduling and administration of payroll and personnel records for all departments.- Assist in completing Kronos and salaried time sheets for departments & compile reports from Kronos as requested.- Assist in tracking attendance and generating point notifications as required.- Generate paperwork for department terminations, new hire, team member change and requisition forms.- Assist in keeping records of scheduled vacation days and shift trade days for departments.- Assist in maintaining and implementation of department training programs.- Assist as a point of contact for the purchasing department, responsible for paperwork associated with purchasing including completion of various forms as needed such as capital requests, purchase orders and check requests as well as obtaining the appropriate authority signatures and distributing to the appropriate parties. Assist with ensuring correct billing of completed PO’s and correct billing of leased equipment. - Administrative support functions including: organizing and maintaining critical department information, directing incoming calls, distributing mail, maintaining office equipment and assisting with organization of department activities. - As needed, courteously greet team members, patrons, visitors and vendors, determining their needs, assisting as necessary or directing them to the appropriate person, office, or area.- Meet department uniform, appearance and grooming requirements.- Meet assignment requirements and deadlines.- Adhere to all company policies and procedures. - Adhere to all gaming laws and regulations.- Understand all IC’s and MICS. - Maintain confidentiality.- Other duties as assigned.
Job ID
2021-79291
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MS-Vicksburg
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Assure the securing of company funds, provide accurate and courteous guest service.- Redeem coins/tokens, cash checks, and supply information to guests.- Maintain and assure the proper routing of the department’s paperwork.- Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.- Maintain communication with all departments, Team Members and guests to ensure positive experiences.- Maintain a high level of personal integrity and moral conduct free of questionable association.- Be prepared to work in adverse conditions, over-time, nights, weekends and holidays.- Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department.- Maintain uniform in order to present a neat, clean and professional appearance.- May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks.- Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window).- Maintain a neat, safe and organized work Ameristar.- Observe and follow all safety rules and regulations of Ameristar Casino Vicksburg.- Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.     - All other duties as assigned.
Job ID
2021-81024
Position Type
Regular Part-Time
Category
Hidden (8743)
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-MS-Vicksburg
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Assure the securing of company funds, provide accurate and courteous guest service.- Redeem coins/tokens, cash checks, and supply information to guests.- Maintain and assure the proper routing of the department’s paperwork.- Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.- Maintain communication with all departments, Team Members and guests to ensure positive experiences.- Maintain a high level of personal integrity and moral conduct free of questionable association.- Be prepared to work in adverse conditions, over-time, nights, weekends and holidays.- Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department.- Maintain uniform in order to present a neat, clean and professional appearance.- May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks.- Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window).- Maintain a neat, safe and organized work Ameristar.- Observe and follow all safety rules and regulations of Ameristar Casino Vicksburg.- Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.     - All other duties as assigned.
Job ID
2021-80871
Position Type
Regular Part-Time
Category
Hidden (8743)
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-MS-Vicksburg
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Assure the securing of company funds, provide accurate and courteous guest service.- Redeem coins/tokens, cash checks, and supply information to guests.- Maintain and assure the proper routing of the department’s paperwork.- Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.- Maintain communication with all departments, Team Members and guests to ensure positive experiences.- Maintain a high level of personal integrity and moral conduct free of questionable association.- Be prepared to work in adverse conditions, over-time, nights, weekends and holidays.- Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department.- Maintain uniform in order to present a neat, clean and professional appearance.- May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks.- Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window).- Maintain a neat, safe and organized work Ameristar.- Observe and follow all safety rules and regulations of Ameristar Casino Vicksburg.- Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.     - All other duties as assigned.
Job ID
2021-80872
Position Type
Regular Part-Time
Category
Hidden (8743)
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-MS-Vicksburg
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Assure the securing of company funds, provide accurate and courteous guest service.- Redeem coins/tokens, cash checks, and supply information to guests.- Maintain and assure the proper routing of the department’s paperwork.- Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.- Maintain communication with all departments, Team Members and guests to ensure positive experiences.- Maintain a high level of personal integrity and moral conduct free of questionable association.- Be prepared to work in adverse conditions, over-time, nights, weekends and holidays.- Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department.- Maintain uniform in order to present a neat, clean and professional appearance.- May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks.- Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window).- Maintain a neat, safe and organized work Ameristar.- Observe and follow all safety rules and regulations of Ameristar Casino Vicksburg.- Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.     - All other duties as assigned.
Job ID
2021-79891
Position Type
Regular Part-Time
Category
Hidden (8743)
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-MS-Vicksburg
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Assure the securing of company funds, provide accurate and courteous guest service.- Redeem coins/tokens, cash checks, and supply information to guests.- Maintain and assure the proper routing of the department’s paperwork.- Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.- Maintain communication with all departments, Team Members and guests to ensure positive experiences.- Maintain a high level of personal integrity and moral conduct free of questionable association.- Be prepared to work in adverse conditions, over-time, nights, weekends and holidays.- Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department.- Maintain uniform in order to present a neat, clean and professional appearance.- May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks.- Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window).- Maintain a neat, safe and organized work Ameristar.- Observe and follow all safety rules and regulations of Ameristar Casino Vicksburg.- Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.     - All other duties as assigned.
Job ID
2021-79898
Position Type
Regular Full-Time
Category
Hidden (8743)
Casino Property
Ameristar Casino Hotel Vicksburg

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