Penn National Gaming, Inc.

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Search Results Page 11 of 12

Job Locations US-IL-Effingham
- This position is responsible for providing a high level of customer service to clients and team members and uphold company standards of customer service.- Understand and adhere to all company standards, policies and procedures- Completes required training and development objectives within the assigned time frame- Projects a positive image of the company at all times- Ability to collaborate and work within a team-oriented environment- Ability to accurately prioritize, organize and complete multiple tasks- Handle Slot Machine malfunctions.- Assist Route Service Manager.- Verify customer payouts.- Complete required paperwork in a timely manner.- Inform Route Service Managers of Gaming machine problems.- Provide outstanding team member and customer relations.- Assist customers with questions and complaints regarding slot machines. Provide answers and explanations, and rectify problems as appropriate.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- All other duties and/or responsibilities as assigned
Job ID
2020-74745
Position Type
Regular Full-Time
Category
Hidden (8721)
Casino Property
Prairie State Gaming
Job Locations US-IL-Quad Cities
- This position is responsible for providing a high level of customer service to clients and team members and uphold company standards of customer service.- Understand and adhere to all company standards, policies and procedures- Completes required training and development objectives within the assigned time frame- Projects a positive image of the company at all times- Ability to collaborate and work within a team-oriented environment- Ability to accurately prioritize, organize and complete multiple tasks- Handle Slot Machine malfunctions.- Assist Route Service Manager.- Verify customer payouts.- Complete required paperwork in a timely manner.- Inform Route Service Managers of Gaming machine problems.- Provide outstanding team member and customer relations.- Assist customers with questions and complaints regarding slot machines. Provide answers and explanations, and rectify problems as appropriate.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- All other duties and/or responsibilities as assigned
Job ID
2020-74556
Position Type
Regular Full-Time
Category
Hidden (8721)
Casino Property
Prairie State Gaming
Job Locations US-IL-Rockford
- This position is responsible for providing a high level of customer service to clients and team members and uphold company standards of customer service.- Understand and adhere to all company standards, policies and procedures- Completes required training and development objectives within the assigned time frame- Projects a positive image of the company at all times- Ability to collaborate and work within a team-oriented environment- Ability to accurately prioritize, organize and complete multiple tasks- Handle Slot Machine malfunctions.- Assist Route Service Manager.- Verify customer payouts.- Complete required paperwork in a timely manner.- Inform Route Service Managers of Gaming machine problems.- Provide outstanding team member and customer relations.- Assist customers with questions and complaints regarding slot machines. Provide answers and explanations, and rectify problems as appropriate.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- All other duties and/or responsibilities as assigned
Job ID
2020-74550
Position Type
Regular Full-Time
Category
Hidden (8721)
Casino Property
Prairie State Gaming
Job Locations US-IL-Springfield
- This position is responsible for providing a high level of customer service to clients and team members and uphold company standards of customer service.- Understand and adhere to all company standards, policies and procedures- Completes required training and development objectives within the assigned time frame- Projects a positive image of the company at all times- Ability to collaborate and work within a team-oriented environment- Ability to accurately prioritize, organize and complete multiple tasks- Handle Slot Machine malfunctions.- Assist Route Service Manager.- Verify customer payouts.- Complete required paperwork in a timely manner.- Inform Route Service Managers of Gaming machine problems.- Provide outstanding team member and customer relations.- Assist customers with questions and complaints regarding slot machines. Provide answers and explanations, and rectify problems as appropriate.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- All other duties and/or responsibilities as assigned
Job ID
2020-74557
Position Type
Regular Full-Time
Category
Hidden (8721)
Casino Property
Prairie State Gaming
Job Locations US-PA-Philadelphia
- A self starter that can identify weaknesses in our infrastructure and dives head first into fixing them- An individual who will assist other teams as issues present themselves in either their code base or infrastructure- An individual who is knowledgeable in production support, production support issues, and how to remediate in a timely manner - An individual with experience working with applications requiring compliance audits- An individual with expert level AWS skills (ECS, Lambda, HA Architecture)- An individual with expert level docker skills and docker orchestration (Docker Swarm, ECS, Kubernetes, etc)- An individual with experience working with RESTful APIs- An individual with moderate to expert level working with pipelines and pipeline tooling- An individual with moderate to expert familiarity with infrastructure as code (Terraform prefered) - An individual who possesses moderate to expert level coding and scripting skills (prefer bash / python / golang)
Job ID
2020-74105
Position Type
Regular Full-Time
Category
Interactive Gaming/ Development
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-LA-Bossier City
- Responsible for installing, testing, and maintaining components, sub-systems, and systems required for efficient and continuous conduction of business operations.- Responsible for inspecting and testing assigned equipment, noting all defective parts and making recommendations for correction.- Performs required adjustments and repairs to electronic and electro-mechanical equipment as assigned.- Maintains maximum efficiency, performing preventative maintenance to slot machines either on the floor or in the Slot Shop.- Observes all safety regulations in the performance of assigned duties and reports any safety hazards to assigned supervisor.
Job ID
2020-74451
Position Type
Regular Full-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Responsible for installing, testing, and maintaining components, sub-systems, and systems required for efficient and continuous conduction of business operations.- Responsible for inspecting and testing assigned equipment, noting all defective parts and making recommendations for correction.- Performs required adjustments and repairs to electronic and electro-mechanical equipment as assigned.- Maintains maximum efficiency, performing preventative maintenance to slot machines either on the floor or in the Slot Shop.- Observes all safety regulations in the performance of assigned duties and reports any safety hazards to assigned supervisor.
Job ID
2020-74450
Position Type
Regular Full-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Adheres to established departmental and property policies and procedures regarding guest service standards.- Responsible for the repair, maintenance, and general operating condition of slot machines.- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.- Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.- Utilizes shop machines to fabricate standard or routine parts.- Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.- Responsible for the machine initial fills.- Assists in jackpot payouts and the verification process.- Responsible for the inspection, installation, and removal of slot machines.- Maintains player-tracking system and EZ Pay equipment.- Responsible for troubleshooting system-related problems.- Responsible for completing all regulatory and company operational logs/forms correctly (e.g. slot machine meter logs, parts logs, conversion forms, etc.).- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-74327
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Boomtown Bossier City
Job Locations US-OH-Toledo
- Promoting a fun and exciting environment with a positive and upbeat attitude- Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development - Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs technicians- Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction  - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures- Performs technician job responsibilities throughout shift- Presents oneself as a credit to the Company and encourages others to do the same - Performs all other related and compatible duties as assigned 
Job ID
2020-74677
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Toledo
Job Locations US-NV-Las Vegas
- Unlock and open drop boxes and bill validators, removing contents and rotating boxes to expose inside to camera and to co-workers.  Re-lock boxes and bill validators and return to mobile cage.- Segregate contents of boxes (opening/closing slips, coins, chips, and currency).  Counting contents and documenting contents.- Cash turn-in envelopes are sorted, opened, counted, and recorded separately by employee.            - Operate currency-counting machine to count bill validator and Table Game drop currency.               - Reconcile and verify totals and then have the totals reconciled and accepted by Cage employees. - Pick up and return keys for drop boxes from the Casino Cage.                                                                    
Job ID
2020-74853
Position Type
Regular Full-Time
Category
Accounting/Finance
Casino Property
Tropicana
Job Locations US-NV-Las Vegas
- Unlock and open drop boxes and bill validators, removing contents and rotating boxes to expose inside to camera and to co-workers.  Re-lock boxes and bill validators and return to mobile cage.- Segregate contents of boxes (opening/closing slips, coins, chips, and currency).  Counting contents and documenting contents.- Cash turn-in envelopes are sorted, opened, counted, and recorded separately by employee.            - Operate currency-counting machine to count bill validator and Table Game drop currency.               - Reconcile and verify totals and then have the totals reconciled and accepted by Cage employees. - Pick up and return keys for drop boxes from the Casino Cage.                                                                    
Job ID
2020-74854
Position Type
Regular Part-Time
Casino Property
Tropicana
Job Locations US-PA-Philadelphia
- Define approach to testing complex systems- Design, plan, execute, monitor, and improve testing process- Meet deadlines and work independently- Monitor crash reports, alert teams to critical bugs, and open tickets with the appropriate teams- Serve as the gatekeeper for mobile and web deployment; coordinate a go/no-go sign-off- Oversee and ensure the quality of test plans, test cases, test matrix, and bug reporting- Script and develop testing scenarios in a broad range of programming languages
Job ID
2020-74206
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-LA-Bossier City
- Provides therapeutic massage services and body treatments using different modalities.- Maintains a high level of customer service by providing guests with a broad understanding of current massage techniques and procedures.- Caters to all Spa guests using techniques customized to individual needs.- Maintains a clean, safe, and comfortable work environment for all guests and staff.- Stocks linens and operating supplies as needed.- Completes services promptly in the time allotted while maintaining professional and courteous behavior to all guests and employees.- Works cohesively with additional hotel departments to meet customer needs.- Maintains knowledge of hotel, casino, and outlets.- Assumes ownership of positively influencing the guest experience.- Contacts appropriate individuals or departments as necessary to resolve customer’s requests.- Welcomes and acknowledges ALL guests according to standards set forth by Margaritaville Resort and Casino (This includes non-hotel guests).- Follows all company policies and procedures.- Must maintain a professional and clean appearance.- Maintains and develops a positive working relationship with fellow team members, management, and executive staff.- Other duties as assigned.
Job ID
2020-74751
Position Type
Regular Full-Time
Casino Property
Margaritaville Resort Casino
Job Locations US-MS-Biloxi
- Keeps daily balance sheet of amount and number of transactions.- Writes, verifies, and makes payments on tickets for race and sports wagers in accordance with established guidelines.- Keeps daily balance sheet of amount and number of transactions.- Maintains an accurate cash bank for assigned shift and responsible for accepting payment and making correct change when necessary.- Stocks Race & Sports Book Teller stations with necessary supplies and keeps all stations neat and clean.- Makes accurate payments on winning tickets in accordance to established guidelines.- Maintains and reconciles bank for assigned shift according to variance policy.- Explains wagering rules, including betting lines and odds, and procedures to guests.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SARC) requirements.- Notifies Leadership of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Maintains knowledge of property information.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-74843
Position Type
Regular Part-Time
Casino Property
Boomtown Casino Biloxi
Job Locations US-PA-Washington
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Develops trusted business relationships with property decision-makers and executives.- Identifies opportunities for the use of technology to drive property profitability and growth.- Facilitates the adoption and effectiveness of technology-based capabilities.- Plans and manages small- to medium-scale initiatives.- Helps shape the vision of long-term technology strategy.- Conducts research to determine if solutions to business needs currently exist at the company.- Facilitates requirements and design sessions with business partners.- Develops functional specifications and use cases for new capabilities.- Contributes business partner perspective to discussions within the IT organization.- Assists with the planning and execution of user acceptance testing and change management.- Works with Corporate IT to define forward-looking strategy and roadmap.- Creates standards, processes, and guidelines to document and support business use of IT capabilities.- Works with business partners to develop and evaluate cost-benefit and ROI analyses.- Participates in the execution of intake and prioritization exercises.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all company matters.- You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests. This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.
Job ID
2020-74622
Casino Property
The Meadows
Job Locations US-OH-Dayton
- Must enforce the Ohio Racing Commission Rules of Racing while on the racetrack, writing reports of all violations that take place while on duty- Ensures starting car vehicle is in proper working order prior to each race- Responsible for regular proper servicing and maintenance on car and mechanical gate systems- Once on racetrack with horses ensures proper parading of horses leading up to start of race- Works with the judges and outrider to ensure races go off at prescribed time- Ensures all horses are in proper starting position leading up to start of race- Must control speed of starting gate and starts race at correct position to ensure fair and safe start for all participants- During race acts as patrol judge and is in constant communication with Judges in citing any infractions witnessed on racetrack- Assists horse ambulance workers to remove injured horse from track- Must be available to work for any training, schooling, racing or qualifying hours
Job ID
2020-74596
Position Type
Seasonal
Category
Racing
Casino Property
Hollywood Gaming at Dayton Raceway
Job Locations US-MS-Bay St Louis
- Performs daily cleaning projects as directed by supervisors.- Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment.- Maintains hood vent system and ovens.- Cleans and sanitizes all garbage cans.- Maintains adequate inventory of supplies needed to perform job function.- Responsible for proper storage of all equipment (e.g., china, glass, silver, cooking equipment, and utensils).- Ensures the cleanliness of all floors, walls, dishes, pots, etc.- Ensures “Wet Floor” signs and other markers are used.- Ensures kitchen workers have and use the proper equipment necessary for the job (e.g., gloves, goggles, cleaning solutions, etc.).- Ensures that all equipment functions properly; reports malfunctions promptly.- Assists kitchen utility personnel with duties when necessary as directed by supervisor.- Assists other outlets with cleaning projects or restocking supplies.- Assists in training kitchen workers in all aspects of safety.- Trains kitchen personnel on proper cleaning solution usage and safety applications. - Responsible for organization and proper storage of cleaning solutions and supplies.- Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-74548
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-NV-Henderson
Responsibilities:- Observe and report on all areas under surveillance to ensure compliance with the Hotel and Casino’s in-house Regulation “6”, Gaming Control Board Regulations, and in-house gaming policies and procedures.- Record and observe casino games, sports book, count rooms, slots, keno, bar areas and casino cage, cashier areas including all money transactions.- Know basic strategy of all games and the count(s).- Write all necessary incident reports.- Communicate with Casino, Cage, Security and Slot Management with any relative information.- Rotate all video tapes when necessary.- Perform technical maintenance, as required.- Present self in a professional manner possessing a team attitude at all times.- Must provide courteous and friendly service to all guests, staff and co-workers.- Perform related work as requested.
Job ID
2020-74644
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
M Resort
Job Locations US-NV-Henderson
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift in the Surveillance department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and overall coverage mandated by Gaming regulations.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to Director.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department for which this position is responsible.- Partners with property departments to design and conduct highly sensitive investigations to facilitate fact‑finding probe into potentially illegal or inappropriate activities.- Act as direct liaison between surveillance room activities and the Surveillance Director and assume responsibility for the efficient operation of the Surveillance Department or assigned shift, in absence of Director.- Participate in the hiring process by attending interview and making recommendations in staffing.- Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures.- Safeguards company assets at all times.- Submits all appropriate reports when incidents, infractions, and violations occur.- Examine and analyze the physical property, processes and procedures to oversee and enforce compliance policies.- Serve as liaison with gaming regulators, public law enforcement, and other agencies as it relates to Surveillance by maintaining a positive and constructive relationship, in absence of Director of Surveillance.- Conduct, supervise and prepare reports relating to any incident that is reported.- Oversee the management of attendance and time records.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Ability to use common sense in making decisions and determinations regarding irregular activities.- Maintains strict confidentiality in all departmental and company matters.SUPERVISORY RESPONSIBILITIES                                                   This job may or may not have supervisory responsibilities. - Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.
Job ID
2020-74643
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
M Resort
Job Locations US-MS-Biloxi
- Responsible for supervising staff and management of daily operations in the Table Games department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Works closely with department leadership to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability.- Makes suggestions for improvement on standard operating procedures as needed.- Shares responsibility for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances. - Responsible for the accountability of the chips, cards, dice, and all other gaming equipment.- Assists with verifications of table inventories and effectively manages table limits.- Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department.- Maintains a continuous inspection of cards and dice ensuring the security of assigned table games.- Shares responsibility for the overall integrity of daily operations.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures efficient operations and table games protection.- Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures. - Accounts for chips on assigned games. This includes but is not limited to making fills and credits as needed.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-74676
Position Type
Regular Full-Time
Casino Property
Boomtown Casino Biloxi

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