Penn National Gaming, Inc.

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Job Locations US-MS-Bay St Louis
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Player Services Department.- Exchanges cash, coins, tokens and chips in accordance with established procedures.- Aids customers in completion of credit applications.- Cashes personal, travelers and payroll checks in compliance with approved procedures, and performs credit card advances.- Records any applicable federal cash transactions.- Issues and receives payments on markers.- Balances bank at end of shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Any and all duties assigned by your Supervisor or a member of management.
Job ID
2020-76922
Position Type
Regular Part-Time
Category
Players Services/Cage
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Player Services Department.- Exchanges cash, coins, tokens and chips in accordance with established procedures.- Aids customers in completion of credit applications.- Cashes personal, travelers and payroll checks in compliance with approved procedures, and performs credit card advances.- Records any applicable federal cash transactions.- Issues and receives payments on markers.- Balances bank at end of shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Any and all duties assigned by your Supervisor or a member of management.
Job ID
2020-76921
Position Type
Regular Full-Time
Category
Players Services/Cage
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Oversees daily activities and assists staff to ensure successful department operations.- Assists in the training of new security personnel; assists with supervisory functions as business demands.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates security dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the dispatch center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on security-related incidents that occur on company property; ensures adequate investigations are being conducted.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of fire safety officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- Checks identification of all persons that appear to be under 21 years of age. - performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-76826
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- Checks identification of all persons that appear to be under 21 years of age.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-76902
Position Type
Regular Full-Time
Category
Security/Surveillance/ EMT
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Enters and reviews receiving documentation.- Performs month-end inventories.- Assists in counts and weight checks; maintains par stock levels.- Stocks items in designated area, and rotates stock first in, first out.- Performs merchandise inspection.- Maintains clean inventory work area.- Verifies vendor documentation to merchandise and Purchase Order.- Distributes merchandise to the appropriate outlets.- Operates forklift and drives warehouse truck as needed.- Maintains requisition files to ensure receipts are accurately recorded.- Verifies vendor invoices for accuracy. Notes and reconciles all discrepancies.- Records damaged products and notifies the proper department of the corrective action required.- Processes all incoming and outgoing United Parcel Service, USPS, and FedEx items.- Responsible for checking in, stocking, and delivering Food & Beverage goods.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-75447
Position Type
Regular Full-Time
Category
Procurement/Supply Chain/ Warehouse
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Adheres to established departmental and property policies and procedures regarding guest service standards.- Responsible for the repair, maintenance, and general operating condition of slot machines.- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.- Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.- Utilizes shop machines to fabricate standard or routine parts.- Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either. - responsible for the machine initial fills.- Assists in jackpot payouts and the verification process. - responsible for the inspection, installation, and removal of slot machines.- Maintains player-tracking system and ez pay equipment.- Responsible for troubleshooting system-related problems.- Responsible for completing all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.).- Performs all other related and compatible duties as assigned. - maintains strict confidentiality in all company matters.
Job ID
2020-76770
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Performs daily cleaning projects as directed by supervisors.- Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment.- Maintains hood vent system and ovens.- Cleans and sanitizes all garbage cans.- Maintains adequate inventory of supplies needed to perform job function.- Responsible for proper storage of all equipment (e.g., china, glass, silver, cooking equipment, and utensils).- Ensures the cleanliness of all floors, walls, dishes, pots, etc.- Ensures “Wet Floor” signs and other markers are used.- Ensures kitchen workers have and use the proper equipment necessary for the job (e.g., gloves, goggles, cleaning solutions, etc.).- Ensures that all equipment functions properly; reports malfunctions promptly.- Assists kitchen utility personnel with duties when necessary as directed by supervisor.- Assists other outlets with cleaning projects or restocking supplies.- Assists in training kitchen workers in all aspects of safety.- Trains kitchen personnel on proper cleaning solution usage and safety applications. - Responsible for organization and proper storage of cleaning solutions and supplies.- Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-75031
Position Type
Regular Full-Time
Category
Food and Beverage
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Provides accurate and efficient dealing at assigned table game - Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games - Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times - Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
Job ID
2020-76222
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Hollywood Casino Gulf Coast
Job Locations US-MS-Bay St Louis
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets arriving and departing guests.- Parks guest vehicles in specified areas in an efficient and safe manner.- Retrieves customer vehicles from specified areas in an efficient and safe manner.- Performs drive-and-park assignments per departmental policies and procedures.- Promptly reports any incidents to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-75841
Position Type
Regular Part-Time
Category
Hotel Operations/Retail
Casino Property
Hollywood Casino Gulf Coast

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