Penn National Gaming, Inc.

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Job Locations US-CO-Black Hawk
The starting pay wage for this position is $26.00 and up (depending on experience)- To maintain and repair all HVAC mechanical equipment and systems.- Service and repair MEP equipment and systems. - Preventative maintenance. - Parking lot and grounds clean-up. - Repair and maintenance on HVAC equipment and systems.- This is a uniformed position, which requires that Team Member’s are in compliance with uniformed appearance standards while on duty.- Assist with snow removal. - Other duties as assigned.
Job ID
2021-78668
Starting Salary
USD $26.00/Hr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- To maintain and repair all HVAC mechanical equipment and systems.- Service and repair MEP equipment and systems. - Preventative maintenance. - Parking lot and grounds clean-up. - Repair and maintenance on HVAC equipment and systems.- This is a uniformed position, which requires that Team Member’s are in compliance with uniformed appearance standards while on duty.- Assist with snow removal. - Other duties as assigned.
Job ID
2021-83172
Starting Salary
USD $20.00/Hr.
Position Type
Regular Full-Time
Category
Facilities & Marine
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $21/hr. plus experiential increases- Assure an accurate soft count by counting and recording information in accordance with gaming regulations and/or casino policies. - Assure accurate report of slot drop by keying information into the computer, balancing, and reporting information by computer entries to Finance Department. - Maintain and assure the proper routing of the department’s paperwork. - Maintain the safekeeping of the carts and the contents of the pit drop boxes. - Adhere to established department and property policies and procedures regarding guest service standards.- Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity. - This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty. - Heavy, repetitive lifting (up to 50lbs)
Job ID
2021-80812
Starting Salary
USD $21.00/Hr.
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $9.30/hr. plus tips- Greets and welcomes each guest seated in the assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with the table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding the menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of products.- Resolves service issues according to established guidelines.- Itemizes, totals, and presents check for payment to correct customers. - Assists bus persons, as necessary, in bussing, cleaning and setting tables. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation.- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.- Completes assigned side work as directed.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.
Job ID
2021-80441
Starting Salary
USD $9.30/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $9.30/hr. plus tips - Greets and welcomes each guest seated in the assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with the table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding the menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of products.- Resolves service issues according to established guidelines.- Itemizes, totals, and presents check for payment to correct customers. - Assists bus persons, as necessary, in bussing, cleaning and setting tables. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation.- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.- Completes assigned side work as directed.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.
Job ID
2021-80780
Starting Salary
USD $9.30/Hr.
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
As a Front Desk Agent you are responsible for providing superior service to both the internal and external customer.  This position is responsible for providing administrative and clerical support to the spa team to include scheduling, payment processing, and merchandise sales. - Greet guests and offer assistance and/or instruction in the use of the Spa.- Collect fees and accurately handle all cash, checks, credit card, gift certificates and comp transactions- Maintain on a daily basis a high level of cleanliness in the spa facilities- Unpack, stock and price all merchandise in the retail area as needed with the ability to lift a minimum of 25 lbs- Schedules spa and salon treatments- Responsible for knowing all new policies and procedures in the Spa- Adhere to all policies and procedures for the Spa
Job ID
2021-84909
Starting Salary
USD $16.00/Hr.
Position Type
Regular Part-Time
Category
Hotel Operations & Retail
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel towers, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within their control, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed.
Job ID
2021-81669
Starting Salary
USD $16.00/Hr.
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Sweeps and vacuums carpeted areas. - Extracts or shampoos carpets on a scheduled basis. - Cleans all brass. - Assists regular shift team members in maintaining restrooms and casino floor. - Operates extractor equipment, floor scrubbers, shampoo machines and polishing machines as well as special vacuum cleaners and scrubbers. - Carries out heavy duty detail cleaning of restrooms and locker rooms. - Moves office furnishings and items as directed. - Cleans interior and exterior windows above 6 feet off the ground as directed. - Maintains logs for equipment usage. - Assists with inventory of all stockroom items received from the warehouse to assure proper quantities and quality. - Delivers supplies as directed. - Responsible for the cleaning of all housekeeping equipment. - Maintains cleaning supply inventory and identifies damaged bottles and/or drums for replacement. - Maintains strict confidentiality in all company matters.
Job ID
2021-82734
Starting Salary
USD $17.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $16/hr. plus experiential increases - Sweeps and vacuums carpeted areas. - Extracts or shampoos carpets on a scheduled basis. - Cleans all brass. - Assists regular shift team members in maintaining restrooms and casino floor. - Operates extractor equipment, floor scrubbers, shampoo machines and polishing machines as well as special vacuum cleaners and scrubbers. - Carries out heavy duty detail cleaning of restrooms and locker rooms. - Moves office furnishings and items as directed. - Cleans interior and exterior windows above 6 feet off the ground as directed. - Maintains logs for equipment usage. - Assists with inventory of all stockroom items received from the warehouse to assure proper quantities and quality. - Delivers supplies as directed.- Responsible for the cleaning of all housekeeping equipment. - Maintains cleaning supply inventory and identifies damaged bottles and/or drums for replacement.- Maintains strict confidentiality in all company matters.
Job ID
2021-77748
Starting Salary
USD $16.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor/Manager. - Greets and seats guests at tables according to guest preference and table availability. - Coordinates and controls the flow of the restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant in the absence of the Restaurant Supervisor/Manager. - Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required. - Resolves service issues according to established guidelines. - Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner.
Job ID
2021-83531
Starting Salary
USD $15.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Provides friendly and efficient service to guests during check in/check out procedures. - Makes and confirms reservations and assists guests with problems or questions. - Obtains information necessary to guarantee rooms (e.g. identification, Credit card verification, etc.). - Performs Front Desk, Call Center, and other hotel-related duties when necessary. - Keeps Hotel Services Supervisor informed of any problems. - If assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner. - Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations. - Maximizes resort revenues by selling reservations based on predetermined rate strategies. - Accurately enters all reservations into the computer system according to department policy and procedure. - Provides information to guests regarding local services and events. - Assists the Player Development team with all reservations and requests. - Performs group block management, including the entering of room lists, inventory control, coordination of casino reservations, checking resort room arrivals, and maintaining a professional relationship with all departments associated with the resort. - Verifies duties and examines work for accuracy, neatness, and adherence to established policies and procedures. - Remains current on all casino activities and assists guests with all inquiries. - Answers phone and assists with clerical tasks. - Ensures that rooms are clean prior to issuing keys. - Receives cash, checks, Credit cards and comps in payment, obtaining proper approval and authorization. - Maintains an operating bank, renders bills, and issues change. - Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. - Responsible for the control of safe deposit transactions. - Works closely with the Executive Hosts to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed-upon arrangements. - Empowered to ensure guests’ problems/concerns are resolved in a prompt, courteous, and efficient manner. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-83241
Starting Salary
USD $16.00/Hr.
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Responsible for Front Desk operations overnight, including overseeing Front Desk agents, Telecommunications, and Bell staff in the performance of their duties. - Provides direction and support for all staff members in order to achieve department goals and objectives. - Ensures all Front Desk team members receive proper training with emphasis on detail, in order to provide service levels consistent with company standards. - Oversees customer check-in/check-out. - Conducts all cash handling in accordance with established policy and monitors variances daily. - Monitors telephone communication via call monitoring system. - Authorized to verify pre-approved room comping levels and authorized to change incorrect information. - Processes discrepancy reports, rate variations, and Credit reports. - Works with Housekeeping and Casino Marketing to ensure timely guest check-in and maximum occupancy. - Coordinates ViP arrivals and ensures all arrangements have been confirmed prior to arrival. - Ensures all eligible card holders are pre-registered, and room is checked prior to arrival. - Monitors volume to ensure fast, friendly, and efficient service. - Ensures that guest problems/complaints are managed in an effective, courteous manner. - Performs the night Audit for date roll. - Maintains knowledge of hotel, community, and special events in order to accurately provide guests with needed information. - Performs duties of Front Desk agents and other Front Desk and Services team members as needed. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-81785
Starting Salary
USD $18.00/Hr.
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Handles incoming phone calls; passes on leads per sales deployment matrix. - Produces and distributes required daily, weekly, and monthly sales reports. - Distributes and routes BEO’s (Banquet Event Orders), including BEO revisions. - Creates group contracts and enters into systems once finalized (per checklist). - Produces internal employee event BEO’s. - Represents the property in proposing and contracting groups under 20 rooms on peak night. - Distributes and processes group surveys upon the conclusion of each program. - Orders supplies and sales promotional items. - Assists with other duties as assigned. - Maintains strict confidentiality in all company matters. - Adheres to all departmental and company policies and procedures.- Duties as assigned
Job ID
2021-83299
Starting Salary
USD $18.50/Hr.
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Maintains and cleans all office spaces throughout property and hotel public areas.  Ensures that all areas are free of safety hazards. - Informs Housekeeping Supervisors or Manager of any linen shortage. - Maintains the cleanliness of the guest room halls. - Delivery of both internal and external guest requests. - Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members. - Transports linen from loading dock to guestroom floors. - Pulls linen from the laundry chute and places in carts to be sent out for laundering. - Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2021-84449
Starting Salary
USD $16.00/Hr.
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Responsible for learning and being familiar with all of Ameristar’s room outlets, and for being able to answer general questions regarding the property. - Reads food orders from computer printouts and prepares food items according to established menu plans. - Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests. - Washes, slices, peels and/or cuts various foods to prepare for cooking or serving. - Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. - Assists in work direction of kitchen staff ensuring adherence to work procedures, quality standards, and menu specifications. - Prepares a daily prep list and written daily orders. - Maintains control of the kitchen and informs chefs if staffing levels are not appropriate based on business volumes. - Coordinates with and communicates orders to dining room staff. - Assumes limited charge of kitchen on respective shifts.- Assumes limited accountability of supervisors in their absence. - Receives and delivers food to the proper areas. - Coaches and directs all cooks and assistant cooks to work in a productive and efficient manner. - Works the line in different locations as needed: sauté, broiler, appetizer, pantry, pasta, grill, etc. - Expedites all food orders promptly in a timely manner. - Uses and maintain all assigned areas and equipment in a sanitary, safe, and effective manner. - Observes and enforces Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment. - Attends company/restaurant training programs as scheduled. - Completes opening, closing, and other side duties as assigned by the supervisors. - Communicates as needed with Sous Chefs. - Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
Job ID
2021-84274
Starting Salary
USD $18.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Adheres to established departmental and property policies and procedures regarding guest service standards. - Coaches, monitors, and develops team members for improved performance. - Assists with the planning and organization of the stewarding department. - Trains team members in proper usage of cleaning solutions and appropriate food handling practices. - Performs inventories; places and receives orders as needed. - Delegates shift station responsibilities and supervises kitchen when called upon. - Maintains cleanliness of work station and all back of house areas. - Practices safe food handling and sanitation duties according to established procedures. - Responsible for ensuring proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils). - Ensures kitchen workers have and use the proper equipment necessary to perform their jobs (e.g. gloves, goggles, cleaning solutions, etc.).- Assists in training kitchen personnel in all aspects of safety. - Maintains records and log books according to established procedures. - Follows up on projects in a timely manner and complies with departmental policies as well as with company rules, regulations, and policies set forth in the employee handbook. - Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA. - Ensures that all equipment is properly maintained; reports malfunctions to the appropriate supervisor. - Works professionally with other departments as needed to accomplish tasks. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-84337
Starting Salary
USD $18.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $23.95/hr. plus experiential increases - Responsible for providing guidance and daily supervision to staff in the department; supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - esponsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs; ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in acquisition of new players through the continuous promotion of the “mychoice” card program and the special benefits of card membership. - Reports any Marketing issues to manager. - Responds to guest inquiries and reports issues to manager for guest recovery. - Responsible for ensuring compliance with all regulatory policies and procedures within area of accountability; reports potential issues to management. - Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures. - Maintains strict confidentiality in all departmental and company matters. - Performs all other related and compatible duties as assigned.
Job ID
2021-82655
Starting Salary
USD $23.95/Hr.
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Knowledge of all aspects of the games dealt. - Conducts assigned game according to procedure. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Ensures appropriate game protection. - Ensures appropriate game pace for all players. - Ensures payouts are made quickly and accurately. - Fills and credits tables by verification of cheques. - Opens and closes tables by verification of all cheque inventory. - Maintains strict confidentiality in all company matters.
Job ID
2021-79266
Starting Salary
USD $9.30/Hr.
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $18.50/hr. (plus tips when dealing)- Coordinates all Poker operations on assigned shift. - Responsible for the supervision of the Poker Room. - Adheres to departmental and company policies and procedures regarding guest service standards; trains and mentors all team members to ensure service standards are met. - Knowledgeable in all aspects of the game supervised. - Ensures utilization reports are accurately completed at designated time. - Ensures compliance with company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Ensures proper inventory of cheques on Poker to enable payouts to be made quickly and accurately. - Completes play evaluation sheet at specific levels of win or loss. - Communicates all information regarding section to incoming Poker Supervisor. - Maintains equipment within section. - Ensures the integrity of games in assigned section. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-81605
Starting Salary
USD $18.50/Hr.
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
- Completes Audits as assigned. - Prepares exception reports for instances of non-compliance with operational practices; engages team members and trains them appropriately to mitigate future occurrences. - Prepares journal entries to record daily revenue and/or cashier activity. - Prepares and accumulates information used to prepare the Daily Operating Report. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-84022
Position Type
Regular Full-Time
Casino Property
Ameristar Casino Resort Spa Black Hawk

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