Penn National Gaming, Inc.

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Search Results Page 2 of 24

Job Locations US-MS-Robinsonville
- Responsible for setting up bars. - Responsible for handling all cash transactions.- Responsible for all opening and closing inventories of all stock.- Ensure the safety and security of guest and team members.- Become knowledgeable of Resorts Casino & Hotel policies and procedures with regards to alcoholic beverages- Development of strong beverage image in the market place.- Other duties as assigned.
Job ID
2021-81320
Position Type
Regular Full-Time
Casino Property
1st Jackpot Casino Tunica
Job Locations US-NV-Jackpot
-Night shift only!- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes.  - Keeps station stocked with all liquor, glasses, and accessories necessary.  - Maintains integrity of all financial controls and responsibilities. - Provides fast, friendly, professional, and responsive customer service to guests. - Maintains cleanliness of designated area. - ices and fills all non-alcoholic drinks for servers. - Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures. - Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips. - Resolves service issues according to established guidelines. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-84565
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Cactus Petes
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines. - Prepares and serves beverages following standard practices and recipes. - Maintains cleanliness and safety of work and guest areas. - Maintains par levels of operating supplies and equipment, replenishing as needed in accordance with procedure. - Monitors guest consumption of alcohol, intervening as needed according to established practices. - Operates the POS system to reconcile sales. - Maintains cash drawer, balancing at shift end. - Coordinates beverage service with cocktail servers to maintain an efficient service flow. - Attends departmental and company meetings, as required.
Job ID
2021-84893
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-IL-Aurora
- Deliver internal and external guest service in accordance with company service standards- Performs all duties in a polite, professional, and responsible manner, including but not limited to immediately alerting management of guests who are intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy- Promoting casino events and programs- Resolving service problems according to procedures- Providing fast, friendly, professional beverage service to casino guests and beverage servers in accordance with company standards- Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with servers, and presenting drinks to guests or servers as required- Slicing and pitting fruit as required- Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures- Operating a cash register/POS System, ringing proper amount into the register, and giving the guest or server the correct change; accounting for all cash, charge, and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities.- Handles to-go orders- Maintaining a clean and stocked workstation in accordance with established health and safety guidelines- Performs all job functions in conjunction with the guidelines described in the department standard operating procedures manual- Other duties as assigned
Job ID
2021-84643
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.- Prepares and serves beverages following standard practices and recipes.- Maintains cleanliness and safety of work and guest areas.- Maintains par levels of operating supplies and equipment, replenishing as needed in accordance with procedure.- Monitors guest consumption of alcohol, intervening as needed according to established practices.- Operates the POS system to reconcile sales.- Maintains cash drawer, balancing at shift end.- Coordinates beverage service with cocktail servers to maintain an efficient service flow.- Attends departmental and company meetings, as required.
Job ID
2021-84317
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Aurora
Job Locations US-MS-Tunica Resorts
- MonItors guest consumptIon of alcohol and Intervenes as needed accordIng to guIdelInes - Serves as ambassador of goodwIll whIle workIng and at customer and publIc relatIons functIons; appears In publIcIty photos - Promotes casIno events and programs - ProvIdes personalIzed servIce and uses guest name - Resolves servIce problems accordIng to guIdelInes - ProvIdes fast, frIendly, professIonal beverage servIce to casIno guests and beverage servers. (e.g., 2 mInute or less productIon cycle for 15 drInk tray) - Prepares and pours drInk orders wIth proper portIons and IngredIents accordIng to recIpe, communIcates wIth beverage servers, and presents drInks to guests or servers as requIred - SlIces and pIts fruIt as requIred - Operates and maIntaIns all equIpment and utensIls as requIred In accordance wIth establIshed guIdelInes and safety procedures - Operates a cash regIster/POS System, rIngIng proper amount Into the regIster and gIvIng the guest or server the correct change; accounts for all cash, charge and complImentary sales accordIng to establIshed procedure; maIntaIns IntegrIty of all fInancIal controls and responsIbIlItIes. - Works well wIth others, especIally beverage servers, bartenders, barbacks, beverage supervIsor, and slots supervIsor - MaIntaIns a clean and stocked workstatIon In accordance wIth establIshed health and safety guIdelInes �
Job ID
2020-76887
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Tunica
Job Locations US-LA-Baton Rouge
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray) - Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required - Slices and pits fruit as required - Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains a clean and stocked workstation in accordance with established health and safety guidelines
Job ID
2021-79475
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-LA-Baton Rouge
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray) - Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required - Slices and pits fruit as required - Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains a clean and stocked workstation in accordance with established health and safety guidelines
Job ID
2021-79476
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment. - Responsible for being a gracious host to all guests and co-workers. - Responsible for promoting a positive influence in the community and participating in company-sponsored events. - Monitors guest consumption of alcohol and intervenes as needed according to guidelines. - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. - Promotes casino events and programs. - Provides personalized service and uses guest name. - Resolves service problems according to guidelines. - Provides fast, friendly, professional beverage service to casino guests and beverage servers (e.g., 2 minute or less production cycle for 15 drink tray). - Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. - Slices and pits fruit as required. - Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor. - Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
Job ID
2021-81517
Position Type
Regular Part-Time
Casino Property
Plainridge Park Casino
Job Locations US-PA-Washington
- Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes.  - Keeps station stocked with all liquor, glasses, and accessories necessary.  - Maintains integrity of all financial controls and responsibilities. - Provides fast, friendly, professional, and responsive customer service to guests. - Maintains cleanliness of designated area. - ices and fills all non-alcoholic drinks for servers. - Opens and closes bar according to established procedures. - Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips. - Maintains strict confidentiality in all company matters.
Job ID
2021-84837
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
The Meadows Casino Racetrack
Job Locations US-OH-Youngstown
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Prepare and pour drinks with proper measured portions, following proper building steps, and ingredients according to recipe and in accordance with standard operating procedures.- Preparing and maintaining par levels on garnishes, various ice, mixers (shrubs, bitters, juices, purees, etc) and fresh fruit and herbs.- Maintain a clean, sanitized and stocked workstation and or section.- Comply with state, company, and department policies and regulations.- Must have open availability including all three shifts, weekends, and holidays.- Responsible for making servers drinks when rang in.- Serve tables, clear tables, expedite food and running food.- Side-work as directed by the Food and Beverage Supervisor or Manager.- Will work special events, as needed.- Other duties, as needed.
Job ID
2021-81164
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations US-MO-St. Louis
- Assists guest with luggage during check-in and check-out. - Responsible for greeting and welcoming hotel Casino guests in an enthusiastic, friendly manner. - Ensures that guest needs and special requests are met. Provides information to guests regarding on or off property interests, directions, attractions, promotions, etc. - Completes required paperwork as designated by department. - Delivers luggage to designated room after registration process is complete. - Picks up guests' luggage upon departure and transports to designated vehicle or storage. - Verifies that departing guests have experienced superior hospitality. - Invokes service recovery when appropriate. - Stores guests luggage in organized manner. - Assists guest with room changes and maintains room key security. - Makes deliveries to room, e.g., flowers, packages, special deliveries, etc. - Keeps Bell Station and hotel lobby area clean. - Arranges transportation for guests to and from airport or appropriate destination as requested. - Provides complete orientation of property and guest rooms. - Follows safety and security standards and reports anything suspicious. - Assists Valet department with arriving and departing guests to ensure smooth transition. - Adheres to uniform standards.
Job ID
2021-83925
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino St. Louis
Job Locations US-MS-Robinsonville
- Attend new employee hooray for Hollywood and departmental orientation prior to beginning- work in the department - Report to scheduled shift in proper costume - Develop and implement all Hollywood Casino Tunica customer satisfaction standards toward all customers and fellow employees - Create a positive customer/employee experience. Smile be helpful and friendly while providing quick and accurate service- Acquire the ability to answer questions.  if you don’t know the answer, find someone who does.  if a customer needs assistance, find the appropriate person to assist him. - Ensure stock is sufficient for daily operation.  if there is insufficient stock to complete side work, notify your Bar Back and/or Supervisor - Order beverages using the established call sequence - Promote Hollywood Casino food and beverage outlets and entertainment facilities - Adhere to local laws regarding legal age of service- Attend alcohol awareness seminars and adhere to all rules and regulations administered through ABC - Complete assigned side work; wipe down all counters and clean service tray.  Keep side station and surrounding work area clean and organized
Job ID
2021-81310
Position Type
Regular Full-Time
Casino Property
1st Jackpot Casino Tunica
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment. - Responsible for being a gracious host to all guests and co-workers. - Responsible for promoting a positive influence in the community and participating in company-sponsored events. - Provides personalized service and uses guest name. - Resolves service problems according to guidelines. - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. - Promotes casino events and programs. - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round. - Monitors guest consumption of alcohol and intervenes as needed according to guidelines. - Takes drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests. - Handles money according to procedure. - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor. - Maintains clean and stocked workstation.
Job ID
2021-84885
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Plainridge Park Casino
Job Locations US-LA-Baton Rouge
- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and stocked workstation
Job ID
2021-84617
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-LA-Baton Rouge
- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and stocked workstation
Job ID
2021-84894
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-MS-Vicksburg
- Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner. - Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Responsible for additional side work as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-84196
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel Vicksburg
Job Locations US-MS-Tunica Resorts
- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and stocked workstation
Job ID
2021-81307
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Tunica
Job Locations US-IL-Rockford
Penn National Gaming is the leading regional casino operators in the nation and Prairie State Gaming is one of the one of the premiere video gaming Terminal Operators in Illinois.  Penn is highly regarded in the gaming industry for superior promotional campaigns and is a promotional trendsetter implementing the newest technologies in gaming today.  We are seeking outgoing, motivated professionals with experience in marketing, promotions and sales to be the face of our promotional app and to build our Loyalty Club in bars and restaurants. We are looking for our Brand Ambassador to be accountable for signing-up customers (bars and restaurants), marketing the brand, promoting monthly events, creating strong rapport with clients (bar owners) and sourcing new accounts. It is essential that they embody our brand and are excited to be the catalyst of an industry changing product. The Brand Ambassador will focus on a route of bars. The Brand Ambassador will be responsible for establishing and maintaining customer relationships, promoting events and working efficiently with the leadership team and Marketing Department to ensure the growth of the route and loyalty club. Brand Ambassador Key Responsibilities:- Achieve or exceed goals and productivity standards- Grow the brand and sign-up new players for the loyalty club- Promote events for the loyalty club- Possibly appear in video and print advertisements- Build a personal clientele base by acquiring new customers and leveraging referrals - Educate the community about the brand and attend promotional events
Job ID
2021-83435
Position Type
Regular Part-Time
Category
Other
Casino Property
Prairie State Gaming
Job Locations US-MS-Bay St Louis
- Remains current on all coupons, promotions, and certificates that apply to the Buffet.- Tracks and assigns seats in accordance with established procedures.- Operates and balances cash register at end of shift.- Must be able to stand for a full shift.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow team members.- Any and all duties as assigned by your Manager or a member of management.
Job ID
2021-80915
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino Gulf Coast

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