Penn National Gaming, Inc.

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Job Locations US-MA-Plainville
- Responsible for fostering a fun environment. - Responsible for being a gracious host to all guests and co-workers. - Responsible for promoting a positive influence in the community and participating in company-sponsored events. - Monitors guest consumption of alcohol and intervenes as needed according to guidelines. - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. - Promotes casino events and programs. - Provides personalized service and uses guest name. - Resolves service problems according to guidelines. - Provides fast, friendly, professional beverage service to casino guests and beverage servers (e.g., 2 minute or less production cycle for 15 drink tray). - Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. - Slices and pits fruit as required. - Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor. - Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
Job ID
2021-86294
Position Type
Regular Part-Time
Casino Property
Plainridge Park Casino
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment. - Responsible for being a gracious host to all guests and co-workers. - Responsible for promoting a positive influence in the community and participating in company-sponsored events. - Monitors guest consumption of alcohol and intervenes as needed according to guidelines. - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. - Promotes casino events and programs. - Provides personalized service and uses guest name. - Resolves service problems according to guidelines. - Provides fast, friendly, professional beverage service to casino guests and beverage servers (e.g., 2 minute or less production cycle for 15 drink tray). - Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. - Slices and pits fruit as required. - Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor. - Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
Job ID
2021-86292
Position Type
Regular Part-Time
Casino Property
Plainridge Park Casino
Job Locations US-MO-St. Louis
- Assists guest with luggage during check-in and check-out. - Responsible for greeting and welcoming hotel Casino guests in an enthusiastic, friendly manner. - Ensures that guest needs and special requests are met. Provides information to guests regarding on or off property interests, directions, attractions, promotions, etc. - Completes required paperwork as designated by department. - Delivers luggage to designated room after registration process is complete. - Picks up guests' luggage upon departure and transports to designated vehicle or storage. - Verifies that departing guests have experienced superior hospitality. - Invokes service recovery when appropriate. - Stores guests luggage in organized manner. - Assists guest with room changes and maintains room key security. - Makes deliveries to room, e.g., flowers, packages, special deliveries, etc. - Keeps Bell Station and hotel lobby area clean. - Arranges transportation for guests to and from airport or appropriate destination as requested. - Provides complete orientation of property and guest rooms. - Follows safety and security standards and reports anything suspicious. - Assists Valet department with arriving and departing guests to ensure smooth transition. - Adheres to uniform standards.
Job ID
2021-83925
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Hollywood Casino St. Louis
Job Locations US-LA-Baton Rouge
- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and stocked workstation
Job ID
2021-84617
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-PA-Washington
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for providing friendly, professional, and responsive customer service to Bowling center guests. - Assists players in selecting equipment as needed. - Assigns guests to lanes according to established procedures. - Delivers and retrieves equipment from lanes as directed. - Maintains knowledge of property events, activities, and amenities to ensure personalized guest service. - Assists with the cleanliness and general maintenance of the center. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-85184
Position Type
Regular Part-Time
Casino Property
The Meadows Casino Racetrack
Job Locations US-LA-Baton Rouge
- Clears, cleans, stocks and sets up dining room tables and server stations to restaurant standards. - Transport bus tubs and carts to dishwashing area.- Assist kitchen personnel with the unloading and cleaning of bus tubs and carts.- Discretely clear individual settings from guest tables as each course is completed. - Provide additional settings, utensils and condiments as needed or requested.- Work with food servers, host/cashiers and other restaurant personnel in providing guest service. - Uses and maintains all assigned areas and equipment in a sanitary, safe and effective manner.
Job ID
2020-74449
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-CO-Black Hawk
Starting pay $9.30/hr. plus tips  - Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established department and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. - Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required. - Maintains equipment as required in accordance with established guidelines and safety procedures.- Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures. - Resolves service issues according to established guidelines. - Assists in Bar/Beverage set-up.
Job ID
2021-85520
Starting Salary
USD $9.30/Hr.
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $9.30/hr. plus tips  - Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established department and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. - Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required. - Maintains equipment as required in accordance with established guidelines and safety procedures.- Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures. - Resolves service issues according to established guidelines. - Assists in Bar/Beverage set-up.
Job ID
2021-85519
Starting Salary
USD $9.30/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $15.00/hr. plus tips  - Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established department and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. - Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required. - Maintains equipment as required in accordance with established guidelines and safety procedures.- Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures. - Resolves service issues according to established guidelines. - Assists in Bar/Beverage set-up.
Job ID
2021-80440
Starting Salary
USD $15.00/Hr.
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-KS-Kansas City
Hollywood Casino at Kansas Speedway is currently looking for a Host/Hostess for our Cafe' ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Greet and welcome guests, assign seating, and escort guests to their table.- Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow.- Participate as a team member with all servers, bussers, supervisors and kitchen staff in maintaining a smooth and efficient operation.- Respond to telephone inquiries including making reservations and taking messages as needed.- Respond to “to go” orders including packaging orders, and delivery to guests.- Meet department uniform, appearance and grooming requirements.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
Job ID
2020-76004
Position Type
Regular Part-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Kansas Speedway
Job Locations US-LA-Baton Rouge
Job ID
2021-86068
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-PA-Washington
- Sweeps and vacuums carpeted areas. - Extracts or shampoos carpets on a scheduled basis. - Cleans all brass. - Assists regular shift team members in maintaining restrooms and casino floor. - Operates extractor equipment, floor scrubbers, shampoo machines and polishing machines as well as special vacuum cleaners and scrubbers. - Carries out heavy duty detail cleaning of restrooms and locker rooms. - Moves office furnishings and items as directed. - Cleans interior and exterior windows above 6 feet off the ground as directed. - Maintains logs for equipment usage. - Assists with inventory of all stockroom items received from the warehouse to assure proper quantities and quality. - Responsible for the cleaning of all housekeeping equipment. - Maintains cleaning supply inventory and identifies damaged bottles and/or drums for replacement. - Maintains strict confidentiality in all company matters.
Job ID
2021-86183
Position Type
Regular Full-Time
Casino Property
The Meadows Casino Racetrack
Job Locations US-CO-Black Hawk
Starting pay $14/hr. plus tips - Provides excellent customer service to all guests, customers, and employees. - Secures company funds; follows internal controls related to position. - Redeems coins/tokens, cashes checks, and supplies information to guests. - Maintains and ensures the proper routing of the department’s paperwork. - Balances the window impress total, sell checks and chips, and coins/tokens to the main banker. - Maintains communication with all departments, team members, and guests to ensure positive experiences. - Maintains a high level of personal integrity and moral conduct free of questionable association. - Provides an outlet of sales and redemption of coin and chips for internal and external guests (e.g., general cashier, main bank, fill bank and jackpot/fill window). - Maintains a neat, safe, and organized work area. - Adheres to regulatory, departmental, and company policies and procedures.
Job ID
2021-85172
Starting Salary
USD $14.00/Hr.
Position Type
Regular Part-Time
Category
Accounting & Finance
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $14/hr. plus tips - Provides excellent customer service to all guests, customers, and employees. - Secures company funds; follows internal controls related to position. - Redeems coins/tokens, cashes checks, and supplies information to guests. - Maintains and ensures the proper routing of the department’s paperwork. - Balances the window impress total, sell checks and chips, and coins/tokens to the main banker. - Maintains communication with all departments, team members, and guests to ensure positive experiences. - Maintains a high level of personal integrity and moral conduct free of questionable association. - Provides an outlet of sales and redemption of coin and chips for internal and external guests (e.g., general cashier, main bank, fill bank and jackpot/fill window). - Maintains a neat, safe, and organized work area. - Adheres to regulatory, departmental, and company policies and procedures.
Job ID
2021-86893
Starting Salary
USD $14.00/Hr.
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-CO-Black Hawk
Starting pay $23.95/hr. plus experiential increases - Responsible for providing guidance and daily supervision to staff in the department; supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - esponsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs; ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in acquisition of new players through the continuous promotion of the “mychoice” card program and the special benefits of card membership. - Reports any Marketing issues to manager. - Responds to guest inquiries and reports issues to manager for guest recovery. - Responsible for ensuring compliance with all regulatory policies and procedures within area of accountability; reports potential issues to management. - Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures. - Maintains strict confidentiality in all departmental and company matters. - Performs all other related and compatible duties as assigned.
Job ID
2021-79988
Starting Salary
USD $23.95/Hr.
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Ameristar Casino Resort Spa Black Hawk
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.- Execute the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products.- Ensure that all team members follow appropriate food handling procedures to ensure safe, quality products.- Ensure that freshness by directing and overseeing the rotation of items and storage at appropriate temperatures.- Develop and suggest recipes and products in order to maintain a leading edge in the industry.- Develop and cost menus as directed by the Chef de Cuisine.- Safe and efficient use and knowledge of all kitchen equipment.- Assist in operation of other food and beverage venues as needed.- Handle customer complaints and support all customer service programs.- Support, implement, administer and manage standards of excellence among team members.- Understand and adhere to regulatory, department and company policies and procedures.- Supervise and manage attendance and time records of team members.- Effectively manage departmental expenses including effectively and efficiently managing labor costs and staffing objectives while achieving guest satisfaction.- Supervise and manage the work processes or procedures of team members.- Conduct individual or group pre-shift meetings with team members and provide daily positive feedback.- Administration of disciplinary action including but not limited to warnings, suspensions and recommendations of termination.- Protect and preserve assets of the company.- Understand and adhere to all bargaining unit agreements.- Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Job ID
2021-85314
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Plainridge Park Casino
Job Locations US-MA-Plainville
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and service restrooms including replenishing bathroom supplies.- Maintain accuracy of restroom sheets after cleaning- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to housekeeping calls.- Clean and maintain tables, chairs, fixtures, decor and machines as needed.- Attend all departmental and company training programs or meetings as directed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business, or any reasonable request made by your supervisor or management personnel.
Job ID
2021-84573
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Plainridge Park Casino
Job Locations US-PA-Washington
- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. - Knows where all facilities in the casino are located. - Straightens chairs as needed. - Removes glasses, cups, paper, and debris from all assigned areas, per procedure. - Adheres to all regulatory, departmental, and company policies and procedures. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-85719
Position Type
Regular Part-Time
Category
Housekeeping & Environmental Services
Casino Property
The Meadows Casino Racetrack
Job Locations US-PA-Washington
- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. - Knows where all facilities in the casino are located. - Straightens chairs as needed. - Removes glasses, cups, paper, and debris from all assigned areas, per procedure. - Adheres to all regulatory, departmental, and company policies and procedures. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-85716
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
The Meadows Casino Racetrack
Job Locations US-PA-Grantville
 Responsible for supervising staff and the overall daily management of A/P, GL, Payroll, Accounting department(s).  Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.Establishes, or recommends to management, major corporate economic strategies, objectives, and policies for company.Prepares monthly financial statement in accordance with GAAP.  Including review and audit of account analysis, cash management and revenue audit.Prepares reports which summarize and forecast company business activity and financial position in areas of income, expenses, and earnings based on past, present, and expected operations.Provides management with timely review of organization’s financial status and progress in its various programs and activities.Directs determination of depreciation rates to apply to capital assets.Advises management on desirable operational adjustments due to tax code revisions.Arranges for audits of company’s accounts.Prepares reports required by regulatory agencies.Examines accounts and records and computes taxes owed according to prescribed rates, laws, and regulations.Completes form for tax refunds; ensures that organization complies with tax payment, information reporting, and other taxing authority requirements.Collects and analyzes records of present and past operations, trends and costs, estimated and realized revenues, administrative commitments, and obligations incurred to project future revenues and expenses.Maintains Financial Accounting, Accounts Payable, Fixed Asset and Payroll systems which provide control of revenues and expenditures.Develops and implements cost control measures.Advises management on matters such as effective use of resources and assumptions underlying budget forecasts.Interprets budgets to management.Works with management in strategic planning or new product development.Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-82658
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Hollywood Casino at Penn National Race Course

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