Penn National Gaming, Inc.

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Search Results Page 2 of 72

Job Locations US-LA-Bossier City
- inspects guest rooms for cleanliness and quality, ensuring property standards are met or exceeded.- Reports rooms ready for occupancy.- Ensures guest rooms, linens, service landings, guest landings, vending area, stairwells, elevator, maid carts, distribution carts, and equipment are set up in a standardized manner as required by current SOP’s.- Conducts daily shift pre-shifts, uniform inspection, and directs actions of all floor personnel.- Reports room or hall deficiencies, problems related to structure, equipment, and plumbing to Engineering; prepares maintenance and work orders; follows up on completion with Engineering.- Ensures training for safe and proper usage of cleaning solutions and equipment.- Updates and maintains correct hotel room status in computer system and on boards.- Prints and maintains permanent records of the following: room occupancy, status and statistics phone logs, maintenance logs, attendance logs, lost and found logs, item request logs, GRA assignments, RQ assignments, house-person assignments, Corporate/ViP guests, group arrivals, and work orders.- Communicates with other departments as needed in order to accomplish tasks.- Verifies inventory and purchase order arrivals and proper floor inventory deliveries.- Assists management with action plans, coaching sessions, or additional training as needed.- Assists with cleaning rooms, delivering room calls, and dispatch when needed.- Maintains strict confidentiality in all company matters.
Job ID
2021-81343
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Boomtown Bossier City
Job Locations US-LA-Bossier City
- Retrieves supplies for Room Attendants and ensures that all supply carts are completely stocked with supplies, complimentary items, and linens prior to the start of cleaning rounds. - Hands out clean linens to all Room Attendants and assists with loading linens on supply carts. - Delivers supplies to Room Attendants during the day as needed. - Using a variety of cleaning agents, cleans all service areas such as vending machines, ice machines, and lobby ashtrays. - Takes soiled linens out to laundry area and delivers clean linens to supply room. - Takes all acquired trash out to trash dumpsters as needed. - Performs all other duties as assigned.
Job ID
2021-79367
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Margaritaville Resort Casino
Job Locations US-LA-Bossier City
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- Checks identification of all persons that appear to be under 21 years of age.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-80317
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Boomtown Bossier City
Job Locations US-LA-Bossier City
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- Checks identification of all persons that appear to be under 21 years of age.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-79225
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
Boomtown Bossier City
Job Locations US-LA-Bossier City
- Responsible for the proper execution of assigned duties. - Be knowledgeable of and adhere to all rules and regulations, policies, and procedures. - Provides protection for the casino and all employees and guests. - Responsible for overall protection of company assets. - Guards all transfers of monies and chips on the casino floor as well as the physical transportation of fills and credits. - interacts with guests and employees in a professional manner. - interacts with local law enforcement agencies. - Knowledge of the Casino Control Act and attendant regulations as well as Margaritaville Resort Casino internal controls, policies, and procedures. - Maintains a written log of incidents involving guests or employees and prepares additional detailed reports as required. - Administers first aid and assists injured guests and employees. - Ensures departmental compliance with federal, state, and local regulations, and with departmental and company policies and procedures. - Responsible for adherence to health, fire, and safety regulations; identifies potential safety hazards and reports such to the appropriate personnel. - Supports and maintains the Margaritaville Resort Casino courtesy guidelines. - Promotes outstanding guest relations. - Performs other duties as assigned.
Job ID
2021-79387
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT
Casino Property
Margaritaville Resort Casino
Job Locations US-NM-Hobbs
SUMMARY: Maintain high standards of cleanliness in accordance with the policies and procedures set forth by the company.   Assist customers as necessary to ensure their satisfaction.   ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Supplies rooms with all amenities and linens - Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel as directed by Executive Housekeeper, Housekeeping Lead, Supervisor, Manager or Director - Cleans all windows and mirrors, dusts, and sanitizes batHRooms in guest rooms - Vacuums and cleans carpeted areas and behind furniture - Assures that every room is clean and everything in room is in proper working order - Cleans and maintains his/her workstation, including stocking workstation with sheets, pillowcases, towels and all amenities - Ensures all linens and towels are without defect - Completes daily housekeeping reports, if necessary - Works as a team with other employees - Responsible for providing exceptional Red Carpet Customer Service to all guests - Properly reports and turns in all lost and found items - Greets all guests throughout shift with the proper salutation and pleasant expression - Reports all safety hazards or maintenance deficiencies for proper handling - Maintains and cleans all equipment used throughout the course of a shift - And any other duties as assigned by management   SUPERViSORY RESPONSiBiLiTiES - This position has no supervisory responsibilities.
Job ID
2021-79966
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Zia Park Casino Hotel Racetrack
Job Locations US-NM-Hobbs
SUMMARY: Maintain high standards of cleanliness in accordance with the policies and procedures set forth by the company.   Assist customers as necessary to ensure their satisfaction.   ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Supplies rooms with all amenities and linens - Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel as directed by Executive Housekeeper, Housekeeping Lead, Supervisor, Manager or Director - Cleans all windows and mirrors, dusts, and sanitizes batHRooms in guest rooms - Vacuums and cleans carpeted areas and behind furniture - Assures that every room is clean and everything in room is in proper working order - Cleans and maintains his/her workstation, including stocking workstation with sheets, pillowcases, towels and all amenities - Ensures all linens and towels are without defect - Completes daily housekeeping reports, if necessary - Works as a team with other employees - Responsible for providing exceptional Red Carpet Customer Service to all guests - Properly reports and turns in all lost and found items - Greets all guests throughout shift with the proper salutation and pleasant expression - Reports all safety hazards or maintenance deficiencies for proper handling - Maintains and cleans all equipment used throughout the course of a shift - And any other duties as assigned by management   SUPERViSORY RESPONSiBiLiTiES - This position has no supervisory responsibilities.
Job ID
2021-79967
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Zia Park Casino Hotel Racetrack
Job Locations US-LA-Bossier City
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.- Maintains and cleans all equipment used throughout the course of a shift, as directed.- Maintains proper documentation of all duties accomplished during a working shift, as directed.- Reports all safety hazards or maintenance deficiencies for proper handling.- Abides by all security measures.- Greets all guests throughout shift with the proper salutation and pleasant expression.- Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.- Performs all duties in a quiet and orderly manner.- Assists the house person with department projects, as needed.- Maintains strict confidentiality in all company matters.
Job ID
2021-82226
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Boomtown Bossier City
Job Locations US-NV-Jackpot
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. - Knows where all facilities in the casino are located. - Straightens chairs as needed. - Removes glasses, cups, paper, and debris from all assigned areas, per procedure. - Adheres to all regulatory, departmental, and company policies and procedures. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-80216
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Cactus Petes
Job Locations US-NV-Jackpot
- Provides friendly and efficient service to guests during check in/check out procedures. - Makes and confirms reservations and assists guests with problems or questions. - Obtains information necessary to guarantee rooms (e.g., identification, Credit card verification, etc.). - Performs Front Desk, Call Center, and other hotel-related duties when necessary. - Keeps Hotel Services Supervisor informed of any problems. - if assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner. - Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations. - Maximizes resort revenues by selling reservations based on predetermined rate strategies. - Accurately enters all reservations into the computer system according to departmental policy and procedure. - Provides information to guests regarding local services and events. - Assists the Player Development team with all reservations and requests. - Performs group block management, including the entering of room lists, inventory control, coordination of casino reservations, checking resort room arrivals, and maintaining a professional relationship with all departments associated with the resort. - Verifies duties and examines work for accuracy, neatness, and adherence to established policies and procedures. - Remains current on all casino activities and assists guests with all inquiries. - Answers phone and assists with clerical tasks. - Ensures that rooms are clean prior to issuing keys. - Receives cash, checks, Credit cards and comps in payment, obtaining proper approval and authorization. - Maintains an operating bank, renders bills, and issues change. - Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. - Responsible for the control of safe deposit transactions. - Works closely with the Executive Hosts to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed-upon arrangements. - Empowered to ensure guests’ problems/concerns are resolved in a prompt, courteous, and efficient manner. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-79853
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Cactus Petes
Job Locations US-NV-Jackpot
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed. - Maintains strict confidentiality in all company matters.
Job ID
2021-79186
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Cactus Petes
Job Locations US-LA-Baton Rouge
L'Auberge Casino and Hotel in Baton Rouge is looking for guest service minded individuals to join our team as Table Games Dealers! If you have ever wanted to become a dealer and are someone who likes to create memorable experiences for others, then this opportunity is for you!  No casino experience required!!- Open House will be on Tuesday May 18th, 2021 and Saturday May 22nd, 2021 between 11am - 6pm in Chatsworth Room- Dealer School classes will be held Monday through Friday- Classes will last for 6-8 weeks- There is no cost for Dealer School*- Once classes are completed, you will be asked to audition for a part-time dealer position with the casino*If selected to attend dealer school, you will be required to obtain a state gaming license during school.  The typical cost of the license and paperwork is around $250.00.
Job ID
2020-77152
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-IN-East Chicago
Hiring Event: Open Interviews Security Officers (Full Time, Part Time)Competitive Pay: $14.00+ per hour  Thursday, May 20th 10:00am-1:00pm & 3:00pm-5:00pm  Please apply to reserve your spot today! Walk-ins are also welcomed.  Interview Location: Ameristar Casino Hotel777 Ameristar BlvdEast Chicago, IN 46312 Human Resources Department - Ground Level  - Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- Checks identification of all persons that appear to be under 21 years of age.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-80367
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IA-Council Bluffs
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Conducts assigned game according to procedure. - Ensures appropriate game protection. - Ensures appropriate game pace for all players. - Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience. - Ensures payouts are made quickly and accurately. - Fills and credits tables by verification of cheques. - Opens and closes tables according to established guidelines and procedures. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-82085
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
Ameristar Casino Hotel Council Bluffs
Job Locations US-IN-East Chicago
Hiring Event: Food & Beverage Department Thursday, May 27th 10am- 2pm HR Department Competitive Pay (Part Time, Full time Opportunities)  Food & Beverage: Host/Cashiers, Bartenders, Cooks, Burger Brother Attendants, Kitchen Stewards and more. Please wear a mask.  We will be sanitizing areas after each interview and practicing social distancing.  Everyone's health and safety is important to us!
Job ID
2021-81938
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IL-Joliet
Responsibilities will vary based on position, which are all listed at:  https://careers-pngaming.icims.com/jobs/search?ss=1&searchCompany=72
Job ID
2021-81590
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino Joliet
Job Locations US-IN-East Chicago
- Provides fast, friendly, professional and responsive customer service to culinary team members and buffet guests. Greets, and makes welcome, each guest approaching their station- Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients)- Prepares food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request - Employs proper cooking methods, cooks to specifications, and handles, stores and rotates food properly in accordance with established health and safety standards - Slice, dice, chop and prepare raw products - Carve meats, portion food on serving plates, add gravies and sauces, and garnish plates as required- Wipes counter areas, sinks and floors as required to maintain a clean and safe work station- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards- Maintains par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedure- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures- Provides personalized service and uses guests’ names when possible- Knows and promotes current casino events and programs and can give guests directions to all casino areas
Job ID
2020-77323
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-76181
Position Type
Regular Full-Time
Category
Hidden (15272)
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
Hiring Event: Open Interviews Guest Room Attendants (Full Time, Days)$1,000 Sign-On Bonus!! Thursday, May 6th 11:00am-2:00pm Please apply to reserve your spot today! Walk-ins are also welcomed.  Interview Location: Ameristar Casino Hotel777 Ameristar BlvdEast Chicago, IN 46312 Human Resources Department - Ground Level  - Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel towers, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed.
Job ID
2021-78852
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Ameristar Casino Hotel East Chicago
Job Locations US-IN-East Chicago
- Works as a member of a dishwashing crew, ensuring soiled items are placed in proper racks or containers which carry them through a dishwashing machine. - Inspects, removes, and properly stores all clean items from the dishwashing machine. - Washes steam kettles, tilt fryers, and food preparation equipment too large to put in dishwashing machines. - Washes pots, pans, and traps; maintains neat appearance of working areas and cleaning equipment storage areas. - Supplies dishware to food preparation stations as needed; removes soiled dishware and cooking equipment from food preparation stations. - Keeps work area (floor, machine, shelving, carts, etc.) clean at all times. - Performs miscellaneous duties, such as polishing silver, working in store room, and preparing for banquets, special events, etc., as assigned. - Maintains organization and ensures proper rack stacking, silver presoaking, and operation of dish machine. - Ensures proper set-up, breakdown, and maintenance of all special events. - Performs special cleaning projects as assigned. - Trains new Stewards as required. - Cleans ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes, and ceiling vents, according to schedule or as needed. - Responsible for sweeping and mopping floors; keeps floors clean and dry; picks up wet spills immediately. - Uses proper measurements of detergent and sanitizer in the dish machine. - Breaks down, cleans, and sanitizes the dish machine at the end of a shift. - Restocks all dishes, glassware, utensils, pots, and pans. Removes all garbage.
Job ID
2021-78120
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Ameristar Casino Hotel East Chicago

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