Penn National Gaming, Inc.

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Job Locations US-NV-Jackpot
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures efficiency of Slot machines and related gaming equipment during assigned shift.- Provides authorizing/verifying signature for jackpot payments, when applicable, in accordance with established procedures.- Assists with service light calls in accordance with established procedures.- Notifies Slot Technicians if any technical issues arise.- Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures.- Accounts for chips on assigned games. This includes making fills and credits as needed.- Reports customer concerns to manager.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-75839
Position Type
Regular Full-Time
Casino Property
Cactus Petes
Job Locations US-NV-Jackpot
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for the collection, counting, sorting, and wrapping of currency.- Participates in the transfer of currency off the floor.- Transports the currency to the restricted area for counting.- Ensures key control procedures are followed.- Responsible for operating currency counters, adding machines, and other auditing functions.- Completes daily maintenance of all Count Room equipment as well as cleaning of Count Room.- Works professionally with other departments as needed to complete tasks.- Ensures company assets are properly accounted for and secured.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-75558
Position Type
Regular Full-Time
Casino Property
Cactus Petes
Job Locations US-NV-Jackpot
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur.- Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment.- Replaces toilet tissue and refills paper towel dispensers.- Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates.- Cleans all escalators and elevators.- Knows where all facilities in the casino are located.- Straightens chairs as needed.- Removes glasses, cups, paper, and debris from all assigned areas, per procedure.- Adheres to all regulatory, departmental, and company policies and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-75699
Position Type
Regular Full-Time
Casino Property
Cactus Petes
Job Locations US-NV-Jackpot
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.- Maintains and cleans all equipment used throughout the course of a shift, as directed.- Maintains proper documentation of all duties accomplished during a working shift, as directed.- Reports all safety hazards or maintenance deficiencies for proper handling.- Abides by all security measures.- Greets all guests throughout shift with the proper salutation and pleasant expression.- Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.- Performs all duties in a quiet and orderly manner.- Assists the house person with department projects, as needed.- Maintains strict confidentiality in all company matters.
Job ID
2020-75237
Position Type
Regular Full-Time
Category
Housekeeping/EVS
Casino Property
Cactus Petes
Job Locations US-NV-Jackpot
- Responsible for providing guidance and daily supervision to staff in the Hotel Housekeeping department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Assists with supervision of daily cleaning of occupied rooms and preparation of rooms for new check-ins.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures that guest rooms are well maintained and in proper repair.- Assists with inventory items, such as linen and supplies, and ensures they are tracked and accounted for daily.- Assists with special requests from the Front Desk.- Inspects all vacant rooms to ensure housekeeping specifications are met.- Reports all maintenance problems and assures protection of all hotel property from possible damage.- Maintains knowledge of and compliance with all safety and health standards set by OSHA and local Health Department.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2020-75369
Position Type
Regular Full-Time
Category
Housekeeping/EVS
Casino Property
Cactus Petes
Job Locations US-NV-Jackpot
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for the daily audit of Cage, Slots, Table Games, gaming, and non-gaming revenue areas.- Prepares exception reports for instances of non-compliance with operational practices; engages team members and trains them appropriately to mitigate future occurrences.- Investigates and reports to supervisor any discrepancies determined through audit process.- Prepares journal entries to record daily revenue and/or cashier activity.- Maintains accurate records and files pertaining to daily audits of areas of responsibility.- Prepares and accumulates information used to prepare the Daily Operating Report.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-75606
Casino Property
Cactus Petes
Job Locations US-NV-Jackpot
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Provides cash handling service to casino patrons.- Responsible for assigned casino funds and proper handling of funds exchanges.- Responds to service lights on slot machines, service calls from Dispatch, and helps all guests needing change or other assistance.- Responsible for working Dispatch as needed and following all Dispatch procedures.- Notifies appropriate staff members to render assistance outside the scope of established responsibilities.- Ensures that slot machines are operating properly, and all procedures are executed according to company policy.- Performs minor slot machine repairs not requiring a Slot Technician.- Assists patrons with general questions concerning the casino.- Complies with all company and departmental policies, procedures, and internal controls.- Provides representation of department in specific project and company meetings.- Maintains property cleanliness by picking up any trash or glassware according to established procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-75707
Position Type
Regular Part-Time
Casino Property
Cactus Petes
Job Locations US-NV-Jackpot
- Enters and reviews receiving documentation.- Performs month-end inventories.- Assists in counts and weight checks; maintains par stock levels.- Stocks items in designated area, and rotates stock first in, first out.- Performs merchandise inspection.- Maintains clean inventory work area.- Verifies vendor documentation to merchandise and Purchase Order.- Provides manual labor in the Warehouse and Receiving Dock areas by loading, unloading, and moving goods as needed.- Distributes merchandise to the appropriate outlets.- Operates forklift and drives warehouse truck as needed.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2020-75522
Position Type
Regular Part-Time
Casino Property
Cactus Petes

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