The following and other duties may be assigned as necessary:- Completing any sports wagering or interactive gaming applications on behalf of Penn Interactive or any subsidiary and collaborating with all necessary departments and vendors to complete in a timely fashion.- Managing new application due dates.- Creating and maintaining a log and schedule of all completed license applications, creating a system for tracking renewal dates.- Responsible for providing responses to any regulatory agency regarding any supplemental requests following the submission of a license application.- Responsible for tracking regulatory record keeping requirements, regulatory reporting requirements.- Supervises and manages staff in the Compliance department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving deadlines.- Assists in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Responsible for assisting in the training, implementation, and enforcement of the property SAR/Title 31 and Responsible Gaming compliance programs.- Ensures compliance with reporting commitments required by the Corporate office and regulatory agencies.- Serve as liaison to any regulatory agency to ensure timely responses to incident reports; review and prepare draft responses to compliance-related issues raised.- Provides training to new and existing staff as needed.- Work with company management, regulatory agencies, to ensure that significant changes to the company’s operating environment are completed in accordance to multiple state-wide regulations.- Maintains organized set of detailed records and files to document transactions.- Works closely with department managers to ensure they have a thorough understanding of gaming regulations and general procedures.- Compiles reports for regulatory agency and submits necessary paperwork on behalf of the Penn Interactive, as needed.- Keeps property updated with latest gaming rules and regulation requirements. Ensures property is in compliance at all times.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to the Director of Compliance. - Maintains strict confidentiality in all departmental and company matters.- Work with various team members to create operational tasks determined by policies and procedures relating to Compliance. - Perform other duties, as assigned.

- Translate the strategic marketing objectives into clear creative strategies- Lead the development, execution and management of the creative marketing strategy. Including the development and execution of the omnichannel approach to marketing and how the creative team will meet these objectives & importantly enhance the marcomms conversion & engagement.- Analyze creative data to iterate on the creative strategy and define actionable tactics across the marcomms channel mix for enhanced conversion performance- Monitor and report on competitor and market-wide best in show creative, and with the analysis, testing and adopting best practices to continuously improve conversion performance, budget management, and overall profitability- Operational responsibility of managing the creative process from concept to completion, as well as leading and directing the creative team in the production of all marketing collateral ensuring at all costs visual communication and brand standards are met with no loss of credibility to the brand based on any visual or creative delivery- Excellent people management skills in order to work closely with multidisciplinary project teams, particularly product and tech teams to ensure page load times are not negatively impacted by the asset sizes, or any design focused tool integration- In managing the creative team your role will be to review work, troubleshoot and provide feedback to creative teams as well as manage and cultivate the career development of the Marketing Design team- Remain actively involved in hiring and training creative staff and ensure visual communication and brand standards are always met- Working closely with the marketing analytics team to build and monitor dashboards to track and optimize creative channel performance - Deep knowledge of (with proven success in) email, social, and mobile CRM creative & design best practices- Execute in an intense, fast-paced, and highly iterative environment

- Translate the strategic marketing objectives into clear creative strategies- Lead the development, execution and management of the creative marketing strategy. Including the development and execution of the omnichannel approach to marketing and how the creative team will meet these objectives & importantly enhance the marcomms conversion & engagement.- Analyze creative data to iterate on the creative strategy and define actionable tactics across the marcomms channel mix for enhanced conversion performance- Monitor and report on competitor and market-wide best in show creative, and with the analysis, testing and adopting best practices to continuously improve conversion performance, budget management, and overall profitability- Operational responsibility of managing the creative process from concept to completion, as well as leading and directing the creative team in the production of all marketing collateral ensuring at all costs visual communication and brand standards are met with no loss of credibility to the brand based on any visual or creative delivery- Excellent people management skills in order to work closely with multidisciplinary project teams, particularly product and tech teams to ensure page load times are not negatively impacted by the asset sizes, or any design focused tool integration- In managing the creative team your role will be to review work, troubleshoot and provide feedback to creative teams as well as manage and cultivate the career development of the Marketing Design team- Remain actively involved in hiring and training creative staff and ensure visual communication and brand standards are always met- Working closely with the marketing analytics team to build and monitor dashboards to track and optimize creative channel performance - Deep knowledge of (with proven success in) email, social, and mobile CRM creative & design best practices- Execute in an intense, fast-paced, and highly iterative environment

- Lead the development, execution and management of the CRM strategy. Including the development and execution of omnichannel loyalty marketing and CRM initiatives to optimize acquisition, retention, win-back, dynamic personalization and promotional strategies- Analyze customer data, defining actionable segments and creating targeted lifetime value/customer life-cycle engagement campaigns and programs- Monitor competitor CRM and loyalty programs, testing and adopting best practices to continuously improve program performance, player value, and profitability- Operational responsibility of retained player marketing initiatives; player retention & re-engagement; promotion and bonus campaign planning and execution (incl eROI analysis); executing, reporting, and iterating marcomms plan (incl player bonus liability); content and creative management; and holistic marcomms omni-channel management (email, website, SMS, push, player inbox, phone, direct mail, and social)- Working closely with the VP Marketing you will build, manage, and scale the CRM Marketing team- Closely work with and contribute to the Product and UA teams to enhance retention, Barstool Sports and Penn Gaming database conversion (with a strong focus on retaining and growing the LTVs of these key cohorts), and user acquisition- Working closely with the VP Marketing, develop and enhance KPIs for managing and assessing the success of the CRM marketing channels, campaigns, and programs- Working closely with the marketing analytics team to build and monitor dashboards to track and optimize CRM channel performance - Identify, prioritize and execute initiatives to grow the Barstool Sports and Penn Gaming database conversion activity and drive increased engagement - whether it’s organic initiatives, viral, referral or product based- Deep knowledge of (with proven success in) email, social, and mobile CRM best practices- Strong background in online VIP and loyalty marketing programs & initiatives (incl the dynamic player journey models)- Execute in an intense, fast-paced, and highly iterative environment

- Plan, document, execute and manage the overall marketing analytics strategy- Lead teams responsible for analysis around marketing campaign effectiveness measurement, marketing attribution, marketing mix modeling, and customer lifecycle analysis providing insights that will change future marketing decisions- Proven analytics leader. Responsible for all facets of analytics management: from requirements gathering, development of advanced statistical models utilizing typical and atypical methodologies, delivery of findings, and managing production and refinement of results- Work closely with data science, and engineering teams to build and monitor tools and dashboards to track and optimize channel performance - Supervise the development and enhancement of data models for statistical modeling purposes, tracking results against actuals, and re-specify when required- Supervise direct reports in delivering high quality, accurate, and methodologically consistent advanced analytics results- Lead, mentor, and grow team members responsible for analytical solutions to enable better decisions by the marketing organization - Execute in an intense, fast-paced, and highly iterative environment

- Collaboration with SRE, Engineering, and Compliance teams- Deployment Pipeline hardening with the SRE team- Working with various teams to create hardened AMI and docker images- Critical Security Patching for enterprise wide applications- Maintaining our IPS/IDS system- Monitor and respond to our various threat detection software- Troubleshooting application and system security issues- MacOS, Windows workstation security administration- Working with Security Auditors to ensure compliance

- A self starter that can identify weaknesses in our infrastructure and dives head first into fixing them- An individual who will assist other teams as issues present themselves in either their code base or infrastructure- An individual who is knowledgeable in production support, production support issues, and how to remediate in a timely manner - An individual with experience working with applications requiring compliance audits- An individual with expert level AWS skills (ECS, Lambda, HA Architecture)- An individual with expert level docker skills and docker orchestration (Docker Swarm, ECS, Kubernetes, etc)- An individual with experience working with RESTful APIs- An individual with moderate to expert level working with pipelines and pipeline tooling- An individual with moderate to expert familiarity with infrastructure as code (Terraform prefered) - An individual who possesses moderate to expert level coding and scripting skills (prefer bash / python / golang)