Penn National Gaming, Inc.

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Search Results Page 1 of 34

Job Locations US-NM-Hobbs
Responsibilities and job qualifications for each position and department vary and will be presented in further detail at the interview step of the hiring process. 
Job ID
2021-83242
Position Type
Regular Full-Time
Category
Other
Casino Property
Zia Park Casino Hotel Racetrack
Job Locations US-NV-Jackpot
- To provide outstanding guest service, both internal and external. - Safeguard company funds while maintaining accurate accountability of funds and to promote the facilities, services, programs, and events of the Cactus Petes properties. - Adhere to established department and property policies and procedures regarding guest service standards. - This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty. - Must maintain the strictest confidence of any and all confidential information disclosed by any Cactus Petes entity or by a guest of Cactus Petes Casinos. - Redeem coins, tickets, chips and cash guest checks. - Maintain and assure the proper handling and routing of all paperwork. - Assist guests in completing mychoice - Enter membership information into computer. - Perform data entry for current events into event codes. - issue replacements cards for guests. - Assist in Marketing promotions and player events involving the promotions department and mychoice. - Assist members with point redemption for cash back and if available, various merchandise. - Support back office, Casino Services Manager, Executive Hosts and Marketing Department. - Resolve any guest problem or perceived inconvenience both positive and negative in nature. - Assist in meeting arriving bus groups. - Act as “Sales Representative” and central information center for the property, usually being the first contact by guests. - Conduct paging in Casino when requested. - Provide complimentaries when play warrants. - Be familiar with the safe handling of cleaning product, equipment, and supplies. - Respond to reasonable guest requests or place guest in contact with appropriate person for assistance.
Job ID
2021-78581
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Cactus Petes
Job Locations US-NV-Jackpot
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. - Knows where all facilities in the casino are located. - Straightens chairs as needed. - Removes glasses, cups, paper, and debris from all assigned areas, per procedure. - Adheres to all regulatory, departmental, and company policies and procedures. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-80216
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Casino Property
Cactus Petes
Job Locations US-NV-Jackpot
- Provides friendly and efficient service to guests during check in/check out procedures. - Makes and confirms reservations and assists guests with problems or questions. - Obtains information necessary to guarantee rooms (e.g., identification, Credit card verification, etc.). - Performs Front Desk, Call Center, and other hotel-related duties when necessary. - Keeps Hotel Services Supervisor informed of any problems. - if assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner. - Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations. - Maximizes resort revenues by selling reservations based on predetermined rate strategies. - Accurately enters all reservations into the computer system according to departmental policy and procedure. - Provides information to guests regarding local services and events. - Assists the Player Development team with all reservations and requests. - Performs group block management, including the entering of room lists, inventory control, coordination of casino reservations, checking resort room arrivals, and maintaining a professional relationship with all departments associated with the resort. - Verifies duties and examines work for accuracy, neatness, and adherence to established policies and procedures. - Remains current on all casino activities and assists guests with all inquiries. - Answers phone and assists with clerical tasks. - Ensures that rooms are clean prior to issuing keys. - Receives cash, checks, Credit cards and comps in payment, obtaining proper approval and authorization. - Maintains an operating bank, renders bills, and issues change. - Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. - Responsible for the control of safe deposit transactions. - Works closely with the Executive Hosts to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed-upon arrangements. - Empowered to ensure guests’ problems/concerns are resolved in a prompt, courteous, and efficient manner. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2021-80563
Position Type
Regular Full-Time
Category
Hotel Operations & Retail
Casino Property
Cactus Petes
Job Locations US-LA-Baton Rouge
L'Auberge Casino and Hotel in Baton Rouge is looking for guest service minded individuals to join our team as Table Games Dealers! If you have ever wanted to become a dealer and are someone who likes to create memorable experiences for others, then this opportunity is for you!  No casino experience required!!- Open House will be on Tuesday June 15th, 2021 between 11am - 6pm in Chatsworth Room- Dealer School classes will be held Monday through Friday- Classes will last for 6-8 weeks- There is no cost for Dealer School*- Once classes are completed, you will be asked to audition for a part-time dealer position with the casino*If selected to attend dealer school, you will be required to obtain a state gaming license during school.  The typical cost of the license and paperwork is around $250.00.
Job ID
2020-77152
Position Type
Regular Part-Time
Category
Casino Operations
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-MO-St. Louis
- This position is responsible for providing superior service to our guests.- Must seek out opportunities to be of service.- Maintains highly visible patrols to ensure a safe gaming experience.- Assures quality support to other departments so that they may serve guests more effectively.- Promotes the property promotions and events.- Maintains public order and enforces safety rules.- Responsible for protecting property and assets.- investigates disturbances in the hotel, casino, or racing areas.- Creates fun and excitement with the customer.- Responsible for actively patrolling sections/floor looking for interaction opportunities, answering calls while still maintaining the ability to build relationships.
Job ID
2020-77163
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Hollywood Casino St. Louis
Job Locations US-WV-Charles Town
Job ID
2021-83872
Position Type
Regular Full-Time
Category
Food & Beverage
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-MO-Riverside
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Prepares month-end bank reconciliations.- Prepares month-end account reconciliations.- Records monthly intercompany entries. - Records recurring standard monthly journal entries.- Records cash transfer/wire journal entries.- Compiles monthly corporate entity trial balance binders.- Assists in preparation of supporting schedules for SEC filings.- Backup to Accounts Payable and Payroll.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2021-83178
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-MO-Riverside
SUMMARYEnsure that all proper disbursements are recorded accurately and timely. ESSENTIAL DUTIES AND RESPONSIBILITIES- Code invoices and disbursements to have a consistent basis for financial statements preparation.- Perform ad hoc investigation reports from inquirer to provide management or vendors desired information.- Ensure compliance with policies and procedures.- Reconcile accounts payable detail to the general ledger.- Reconcile invoices to proof of receipt and purchase order.- Key invoices into computer.- Process disbursements to pay vendor for goods and services.- Communicate with vendors pertaining to expected payments and delinquent invoices.- Reconcile vendor statements.- Meet department uniform, appearance and grooming requirements.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies.- Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Any reasonable request made by your supervisor or any management personnel.
Job ID
2021-81576
Position Type
Regular Part-Time
Category
Accounting & Finance
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-PA-Philadelphia
- Assist with the strategy, development, build, and maintenance of affiliate campaigns for both online sportsbook and online casino products - Hands-on-keyboard support of affiliate marketing efforts through an affiliate marketing platform- Assist with creative requests, ad copy generation, and offers/promotion sharing with affiliate partners- Frequently analyze and optimize the performance of affiliate marketing campaigns to find insights and learnings that will continually improve performance- Continual focus on developments and changes across the media industry to sharpen acquisition campaigns; looking within the gaming industry and outside of the industry for inspiration - Collaborate at both micro & macro campaign/promotion levels with finance, compliance, analytics, creative, product, and customer services organizations- Ensures all affiliate campiagns are in line with State regulatory requirements- Execute in an intense, fast-paced, and highly iterative environment
Job ID
2021-82854
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Penn Interactive Ventures - Philadelphia
Job Locations US-PA-Grantville
- This position is responsible for supporting omnichannel app activations, casino promotions and events.- Assists and supports the Marketing Department with generating App activations for Barstool, mychoice, iGaming and social gaming, casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.- Responsible for maintaining up-to-date information for all digital initiatives, promotions and app features, benefits and details of casino events to ensure guests will receive accurate and prompt information when requested.- Answers phone calls and proactively assists customers (internal and external) with their concerns - Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons.- Accurately completes paperwork referring to lost or stolen patron articles.- Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying.- Assists guests by directing them to appropriate areas and contact department for guest needs.- Responsible for educating patron’s on the value of the loyalty program; assists patrons with questions as they relate to the property and loyalty program.   
Job ID
2021-80550
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-PA-York
- This position is responsible for supporting omnichannel app activations, casino promotions and events.- Assists and supports the Marketing Department with generating App activations for Barstool, mychoice, iGaming and social gaming, casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.- Responsible for maintaining up-to-date information for all digital initiatives, promotions and app features, benefits and details of casino events to ensure guests will receive accurate and prompt information when requested.- Answers phone calls and proactively assists customers (internal and external) with their concerns - Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons.- Accurately completes paperwork referring to lost or stolen patron articles.- Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying.- Assists guests by directing them to appropriate areas and contact department for guest needs.- Responsible for educating patron’s on the value of the loyalty program; assists patrons with questions as they relate to the property and loyalty program.   
Job ID
2021-83587
Position Type
Regular Full-Time
Category
Marketing & Entertainment
Casino Property
Hollywood Casino York
Job Locations US-NV-Las Vegas
SUMMARYThe Assistant Director of Property Accounting is responsible for assisting managing shared service general ledger accounting.  In this role, the person will be responsible for overseeing the General Ledger, working closely with property accounting teams, the preparation of monthly financial statements, financial audits, and internal controls.   ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary for the entire enterprise: - Responsible for directing the overall operations and staff of the shared services property accounting department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Plans, supervises and assists the team in performing daily, weekly, and monthly accounting processes to properly record, classify and control financial transactions. - Responsible for timely preparation and interpretation of all financial information for Property Accounting including financial statements, daily financial information, and other reports as required. - Responds to the needs of proeprty leadership team across all levels for special reports and interpretation of financial results and related systems, as well as potential problem areas. - Responsible for the implementation of new system applications critical to the property and or region and recommends enhancement to existing and new systems. - Establishes and maintains strong accounting controls sufficient to ensure compliance with the regulation and mandates of all governing bodies, both internal and external. - Establishes acceptable accounting procedures in revenue recognition and expenses to effectively control the assets and liabilities of the company. - Ensures timely responses to internal and external audit recommendations. Ensures that corrective action plans are developed and implemented where needed. - Advises operators on best practices and partners with them to develop solutions to achieve the goals of the business. - Reviews and recommends procedural efficiencies related to departmental processes.- Ensures the monthly accrual journal entries and related miscellaneous accounting adjustments are prepared and posted at month end and reconcile and adjust the month end closing balances to ensure complete and accurate accounting for the period.- Ensures monthly reconciliations are performed timely and reconciling items are dealt with according to company policy.- Responsible for the development and completeness of month and year end accounting closing process. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Director. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-79005
Position Type
Regular Full-Time
Category
Accounting & Finance
Casino Property
Penn National Gaming, Inc.
Job Locations US-OH-Toledo
.- Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department. Provides oversight for all games, game protection, and overall operation of the table games on their assigned shift.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures enforcement of games procedures and policies as outlined in company and department manuals and inaccordance with Internal Controls. Monitors for compliance.- Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers. - Responsible for the accountability of the chips, cards, dice and all other gaming equipment.- Verifies table inventories and effectively manages table limits.- Effectively handles customer concerns and requests.- Assists with responsibility of the overall engagement of all team members on their shift by addressing and managing team member feedback, suggestions, complaints, and grievances. - Assists with the overall integrity of daily Table Games operations. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.SUPERVISORY RESPONSIBILITIES                                                    - Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to team members in regards to performance.- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).
Job ID
2021-81735
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino at Toledo
Job Locations US-LA-Baton Rouge
- Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department. - Provides oversight for all games, game protection, and overall operation of the table games on their assigned shift.  - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Ensures enforcement of games procedures and policies as outlined in company and department manuals and in accordance with internal Controls. Monitors for compliance. - Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers. - Responsible for the accountability of the chips, cards, dice and all other gaming equipment. - Verifies table inventories and effectively manages table limits. - Effectively handles customer concerns and requests. - Assists with responsibility of the overall engagement of all team members on their shift by addressing and managing team member feedback, suggestions, complaints, and grievances. - Assists with the overall integrity of daily Table Games operations. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-80590
Position Type
Regular Full-Time
Category
Hidden (15272)
Casino Property
L' Auberge Casino Hotel Baton Rouge
Job Locations US-PA-Grantville
- Works with Racing Secretary to analyze official past performance records to create and arrange races between horses of equal experience and ability. - Confers with Racing Secretary to plan types of races to schedule and to determine purse for each race. - Reviews applications requesting permission to enter and train horse for competition. - Accepts application and entrance fees from owners-trainers. - Registers names of persons having financial interest in horse. - Reviews racing information to be published in newspaper, racing form, and daily racing program. - Directs activities of workers engaged in duties such as compiling racing information and assigning stable space. - Records information regarding official racing result to keep file on each horse's ability.- Observes race to study ability and form of horse; verifies selection of entries. - Acts as liaison with horsemen on racing-related matters.
Job ID
2021-81749
Position Type
Regular Full-Time
Category
Other
Casino Property
Hollywood Casino at Penn National Race Course
Job Locations US-MO-Riverside
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Serves as the Security Manager on duty in the absence of the Security Shift Manager- Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws- Maintain safety and inspections reports for the property- Conduct regular security post inspections- Prepare security incident reports and maintain security logs.- Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion.- Ensure security officers adhere to uniform dress and grooming standards consistent with department and company standards.- Interact and cooperate with regulatory, fire/rescue and law enforcement agencies.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company mattersSUPERVISORY RESPONSIBILITIES                                                    This job may or may not have supervisory responsibilities.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).
Job ID
2021-79524
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT
Casino Property
Argosy Casino Hotel & Spa Riverside
Job Locations US-PA-York
Responsible for supervising staff and the overall daily management of a designated shift in the Slots department.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.  Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Provides authorizing/verifying signature for jackpot payments, when applicable, in accordance with established procedures. Works closely with the Shift Manager to implement and oversee overall strategies for customer service, comping, Slot floor layout and mix, revenue growth, and expense management in order to maximize profitability Shares responsibility of the overall engagement of all team members with Shift Manager by addressing and managing team member feedback, suggestions, complaints, and grievances.  Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Slots department. Shares responsible for the overall integrity of daily operations on assigned shift. Assists with the overall integrity of daily Slot operations. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Maintains strict confidentiality in all departmental and company matters. Serves as the highest ranking slot department employee on duty in the absence of the Slot Shift Manager. Serves in the capacity of a Slot Tech Assistant Manager or Slot Tech Supervisor in the absence of the either position.
Job ID
2021-82432
Position Type
Regular Full-Time
Category
Casino Operations
Casino Property
Hollywood Casino York
Job Locations US-WV-Charles Town
- $1,500 Sign On Bonus (Internal applicants not eligible)- Load and handle horses in the starting gate during the races.- Work in the mornings schooling unruly horses. - Teaching young horses the ways of the starting gate. - Assist the state veterinarian with injured horses and assist track maintenance by loading injured horses on the horse ambulance. - Assist EMT crew with injured riders. - May be called to the paddock to assist with unruly or injured horses. - Responsible for maintaining the gate. - Responsible for setting of the gate.
Job ID
2021-83905
Position Type
Regular Part-Time
Category
Racing Operations
Casino Property
Hollywood Casino at Charles Town Races
Job Locations US-PA-Philadelphia
- Support Senior Product Manager and Product Team in thinking strategically and creatively to gather product and customer insights and help define the product vision - Develop user stories based on Sportsbook product roadmap features- Parse regulatory documentation to define product features and user stories - Work with developers and designers to define, test, and deploy sportsbook platform features- Build trust and effective relationships with peers/cross-functional teams- Define detailed product requirements and create Product Feature Specifications- Suggest product enhancements to improve user experience- Prioritize the implementation of new features and set specific timelines- Perform quality assessments on the sportsbook product- Conduct research to identify customer needs and market gaps- Help to create personas- Monitor and report on users’ reactions after launching- Research and learn new areas of industry - Analyze competition and future of the market
Job ID
2021-81764
Position Type
Regular Full-Time
Category
Interactive Gaming & Product/Project Management
Casino Property
Penn Interactive Ventures - Philadelphia

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