Penn National Gaming, Inc.


Location US-MA-Plainville
Job ID
Casino Property
Plainridge Park Casino
Position Type
Regular Part-Time
Food & Beverage


    Don’t just work. Work Happy.   A career in gaming? At Plainridge Park Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.   An individual could be successful if they possess the following.

Your daily responsibilities include

- Responsible for fostering a fun environment. - Responsible for being a gracious host to all guests and co-workers. - Responsible for promoting a positive influence in the community and participating in company-sponsored events. - Provides fast, friendly, professional service to casino guests, beverage servers, and bartenders. - Monitors guest consumption of alcohol and intervenes as needed according to guidelines. - Serves as ambassador of goodwill while working and at customer and public relations functions. - Promotes casino events and programs. - Provides personalized service and uses guest name. - Resolves service problems according to guidelines. - Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors. - Maintains par levels of operating supplies and equipment for each bar, obtaining replacement stock from warehouse inventory in accordance with procedure. - Places liquors, fruits, glassware, linen, silverware, paper supplies, and sundries in their designated places following established storage guidelines and safety procedures. - Replaces empty draught beer kegs as required. - Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines. - Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. - Removes and properly disposes of all debris accumulated at the bar in accordance with department procedures. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.

To be successful in this position it will require the following skill set

- High School Diploma or equivalent. - Read, write legibly, understand and speak English. - Excellent customer service/communication skills. - Available to work required schedule which may include nights, weekends, holidays, and overtime as needed. - Must meet professional appearance standards as prescribed by company policy. - Must be able to respond to visual and oral cues. - Able to work in constricting areas. - Able to tolerate second-hand smoke, noise, bright lights. - Able to work at a fast pace in often crowded/noisy environment. - Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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