Penn National Gaming, Inc.

Sports Bar Cashier/Host

Location US-OH-Dayton
Job ID
2021-84777
Casino Property
Hollywood Gaming at Dayton Raceway
Position Type
Regular Part-Time
Category
Food & Beverage

Overview

 

Don’t just work. Work Happy.

 

A career in gaming? At Hollywood Gaming at Dayton Raceway, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Responsible for fostering a fun environment.
  • Responsible for being a gracious host to all guests and co-workers.
  • Responsible for promoting a positive influence in the community and participating in company-sponsored events.
  • Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.
  • Monitors guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.
  • Promotes gaming events and promotions.
  • May have to process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.
  • Maintains a clean and stocked workstation.
  • Complies with state, company, and department policies and regulations.
  • Must have open availability including all three shifts, weekends, and holidays.
  • Create and maintain a seating chart at the direction of your supervisor or manager.
  • Responsible for ensuring rotation is done correctly.
  • Utilize Host Concepts software to ensure fairness and accuracy in seating.
  • Utilize the ACES Service Guidelines, seating and offering a warm and friendly farewell.
  • Roll silverware and clean during down time.
  • Perform opening and closing side work at the direction of your supervisor or manager.
  • Help team members ensure guest is served in a timely manner.
  • Serve tables, clearing tables, expediting and running food when needed.
  • Assist with bussing tables.
  • Keeping the restaurant and host stand clean, organized and sanitized.
  • Must be able to understand and articulate the menu to guests.
  • Will work special events, as needed.
  • Other duties, as needed.

To be successful in this position it will require the following skill set

  • Must have outgoing, energetic and enthusiastic attitude.
  • Must understand and the menu.
  • Must enjoy hosting others.
  • Must be comfortable initiating conversations and creating a fun environment with our guests.
  • Able to promptly and accurately follow instructions given by Supervisor or Manager.
  • Must qualify for licensing by Ohio Lottery Commission.
  • Must be able to work as a team.
  • Must be able to tolerate a high stimulus environment.
  • Must be able to work a at a very fast pace and walk long distances throughout the shift.
  • Must be able to pass a background check.
  • Must have open availability including all three shifts, weekends, and holidays.
  • Must be able to respond to visual and oral cues.
  • Must meet professional appearance standards as prescribed by company policy.
  • Must be comfortable and capable learning new software.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer

 

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