Penn National Gaming, Inc.

Sportsbook Manager

Location US-LA-Baton Rouge
Job ID
Casino Property
L' Auberge Casino Hotel Baton Rouge
Position Type
Regular Full-Time
Casino Operations



Don’t just work. Work Happy.


A career in gaming? At L'Auberge Baton Rouge, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Staff, schedule, evaluate, train, develop and monitor subordinate personnel. 
  • Recommend wage increases, promotions, demotions, discipline and other employment actions for subordinate personnel.
  • Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; adjust daily schedule according to business levels.
  • Monitor Credit granting and collection policies and procedures to ensure established guidelines comply with all internal and external regulatory directives and laws.
  • Maintain protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
  • Ensure procedures and proper controls are strictly enforced to protect assets.
  • Monitor and evaluate overall company activities in relation to departmental operations to ensure integration of company needs with the services rendered through Credit and collections.
  • Review compliance with relevant gaming regulations to ensure that the cage is operating within these parameters, as well as company policies and procedures.
  • Secure payment from customers with delinquent Credit through written, verbal and personal contact in order to maximize ratio of collection to bad checks in a manner that maintains good customer relations.
  • Work with customer relations issues that are beyond the authority of staff in order to resolve situations in an equitable manner.
  • Monitor and evaluate the activities of Cage Cashiers to ensure achievement of financial, policy and regulatory objectives.
  • Approve permanent check-cashing limits of L’auberge customers within designated limits and according to criteria in order to allow qualified customers to have convenient access to funds, with the objective of encouraging greater gaming activities.
  • Maintain contact with Security and Surveillance Managers and the bank to locate variances and ensure proper handling of monies.
  • Analyze various sources of data from Credit bureaus, central credit, telephone or personal contact, and gaming history, in order to grant and collect Credit with minimum risk for default, while maximizing the potential for customers to engage in gaming activities.

To be successful in this position it will require the following skill set

  • Ability to obtain and maintain valid state gaming license.
  • Demonstrated knowledge of cage and Credit operations.
  • Demonstrated understand of legal, banking and accounting issues.
  • These skills and abilities are typically acquired through the completion of a high school diploma or equivalent and 2 years experience directly related to cashier/credit/collection operations or overall gaming operations or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.


Equal Opportunity Employer



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