Penn National Gaming, Inc.

Security Officer

Location US-OH-Youngstown
Job ID
2021-84385
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Position Type
Regular Part-Time
Category
Security, Surveillance & EMT

Overview

 

Don’t just work. Work Happy.

 

A career in gaming? At Hollywood Gaming at Mahoning Valley, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

- Seeking out opportunities to provide exceptional Red Carpet Service to our guests at all times - Supporting property promotions and events - Maintaining highly visible patrols to insure a safe gaming environment - Assuring quality support to other departments so they may serve our guests more effectively - Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established internal Controls - Monitoring casino floor for minors - Responding to disturbances, emergencies and alarms in the casino and throughout the property - Maintaining public order and enforce safety rules - Performing Bill Validator drops - Adhering to all Gaming Regulations and internal Controls - Escorting team members, visitors, vendors into sensitive areas with prior approval.

To be successful in this position it will require the following skill set

- High School diploma or equivalent - Effective written and verbal communication - Previous customer service experience - Able to handle stressful situations dealing with the general public - Ability to work in an environment, which may be noisy - Employing tact when dealing with difficult team members, guests or situations. - Ability to identify and quickly respond to potential problems, conflicts and to defend oneself and others in combative situations - Run on level or graded surfaces, as well as, up and down stairs - Ability to effectively and efficiently move around all work areas, including walking and standing for long periods of time - Must possess a valid state issued driver’s license - Ability to multi-task as required, officers cover a wide variety of different posts and work with all departments - Physically mobile with reasonable accommodations, including the ability to push, pull, carry and lift up to 35lbs., and the ability to push , pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job related duties in varying work areas, such as confined spaces. - Ability to adapt and adjust as necessary

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer

 

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