Penn National Gaming, Inc.

Casino Services Representative PT- Plus Tips

Location US-CO-Black Hawk
Starting Salary
USD $14.00/Hr.
Job ID
2021-84168
Casino Property
Ameristar Casino Resort Spa Black Hawk
Position Type
Regular Part-Time
Category
Accounting & Finance

Overview

   Work Happy

 

        Don’t just work. Work Happy.  

 

A career in gaming? At Ameristar Black Hawk, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.   An individual could be successful if they possess the following.

Your daily responsibilities include

Starting pay $14/hr. plus tips

 

  • Provides excellent customer service to all guests, customers, and employees.
  • Secures company funds; follows internal controls related to position.
  • Redeems coins/tokens, cashes checks, and supplies information to guests.
  • Maintains and ensures the proper routing of the department’s paperwork.
  • Balances the window impress total, sell checks and chips, and coins/tokens to the main banker.
  • Maintains communication with all departments, team members, and guests to ensure positive experiences.
  • Maintains a high level of personal integrity and moral conduct free of questionable association.
  • Provides an outlet of sales and redemption of coin and chips for internal and external guests (e.g., general cashier, main bank, fill bank and jackpot/fill window).
  • Maintains a neat, safe, and organized work area.
  • Adheres to regulatory, departmental, and company policies and procedures.

To be successful in this position it will require the following skill set

  • High School Diploma or equivalent required; Associate degree and/or training preferred; or equivalent combination of education and experience.
  • Strong problem solving, mediation, and consulting skills.
  • Strong written and verbal communication skills.
  • Must have basic math skills, including the ability to add, subtract, multiply, and divide.
  • Ability to sustain a high level of confidentiality and professionalism.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest service issues.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Highly organized and detail-oriented - Previous casino Cage or cash handling experience preferred.
  • Ability to read, write, speak, and understand English. - Ability to work with interruptions.
  • Must have ten-key (calculator) skills. - Data entry/computer skills required.
  • Must be willing and able to work a flexible schedule, including nights, weekends, holidays, and overtime.
  • MUST be able to obtain/maintain Colorado Support Gaming license :  https://sbg.colorado.gov/gaming-support-license

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

 

Click HERE to see our Team Member BENEFITS.

 

Equal Opportunity Employer

 

Work Happy

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