Penn National Gaming, Inc.

Spa Attendant - Plus Tips

Location US-CO-Black Hawk
Starting Salary
USD $15.00/Hr.
Job ID
2021-83846
Casino Property
Ameristar Casino Resort Spa Black Hawk
Position Type
Regular Full-Time
Category
Hotel Operations & Retail

Overview

                                                                              Work Happy

Don’t just work. Work Happy.   A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.   An individual could be successful if they possess the following.

Your daily responsibilities include

As a Spa Attendant you are responsible for providing superior service to both the internal and external customer.  The Spa Attendant is also responsible for assisting guests in the relaxation areas, maintaining spa standards and cleanliness, and scheduling spa appointments.

 

  • Greet guests and offer assistance and/or instruction in the use of the Spa.
  • Collect fees and accurately handle all cash, checks, Credit card, gift certificates and comp transactions.
  • Maintain on a daily basis a high level of cleanliness in the spa facilities.
  • Unpack, stock and price all merchandise in the retail area as needed with the ability to lift a minimum of 25 lbs.
  • Schedules spa and salon treatments.
  • Responsible for knowing all new policies and procedures in the Spa.
  • Adhere to all policies and procedures for the Spa.

To be successful in this position it will require the following skill set

  • Strong problem solving, decision making and consulting skills
  • Superior customer service skills
  • Strong written and verbal communication skills
  • Fully competent in Microsoft Office
  • Ability to review and comprehend all necessary documentation.
  • Ability to inspect and maintain areas for which responsible. 
  • Ability to use the equipment associated with the position, including, but not limited to, exercise equipment, tanning beds, spa facilities and cash register.
  • Ability to effectively and efficiently move around work area.
  • This position is physical in nature and requires the ability to maneuver in order to assist guests in the proper use of equipment and to perform other job duties.
  • Ability to lift up to 60 pounds and push and pull up to 100 pounds of towels, equipment and supplies.
  • This position operates in a working environment that is subject to varying levels of cold, heat, wet/humid conditions, crowds and noise.
  • Incumbents are at times subject to hazards such as slippery conditions; proper safety precautions are taken
  • Ability to sustain a high level of confidentiality, professionalism and integrity
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
  • Ability to work collaboratively and communicate effectively with Team Members at all levels of the organization
  • Highly organized and detail-oriented
  • One (1) year spa or retail experience

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

 

Click HERE to see our Team Member BENEFITS.

 

Equal Opportunity Employer

 

Work Happy

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