Penn National Gaming, Inc.

App Ambassador (Marketing Representative-York)

Location US-PA-York
Job ID
2021-83587
Casino Property
Hollywood Casino York
Position Type
Regular Full-Time
Category
Marketing & Entertainment

Your daily responsibilities include

  • This position is responsible for supporting omnichannel app activations, casino promotions and events.
  • Assists and supports the Marketing Department with generating App activations for Barstool, mychoice, iGaming and social gaming, casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.
  • Responsible for maintaining up-to-date information for all digital initiatives, promotions and app features, benefits and details of casino events to ensure guests will receive accurate and prompt information when requested.
  • Answers phone calls and proactively assists customers (internal and external) with their concerns
  • Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons.
  • Accurately completes paperwork referring to lost or stolen patron articles.
  • Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying.
  • Assists guests by directing them to appropriate areas and contact department for guest needs.
  • Responsible for educating patron’s on the value of the loyalty program; assists patrons with questions as they relate to the property and loyalty program.

 

 

 

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

 

Equal Opportunity Employer

 

 

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