Penn National Gaming, Inc.

Manager Planning/Analysis

Location US-WV-Charles Town
Job ID
Casino Property
Hollywood Casino at Charles Town Races
Position Type
Regular Full-Time
Accounting & Finance



Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino Charles Town, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


An individual could be successful if they possess the following.



Your daily responsibilities include


The Manager of Planning & Analysis is a strategic partner to property and corporate leadership, providing insight and recommendations into our businesses and the markets in which they operate.  This role assists with being a trusted advisor, using data to drive new ideas, improvements, and recognize opportunities. 



The following and other duties may be assigned as necessary Hollywood Casino at Penn National Race Course, Hollywood Casino at Morgantown, Hollywood Casino at York, The Meadows Casino and Racetrack, Hollywood Casino at Charles Town, and Hollywood Casino Perryville. This is in addition to the channels in the states in which we operate online:

  • Responsible for supervising and managing staff in the Planning & Analysis Assists in  developing P&A talent across assigned properties.
  • Partners with regional and property leadership to assist with providing insight and recommendations into how to improve our businesses. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.
  • Responsible for assisting in the budget process by providing recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
  • Partners with marketing teams to perform comprehensive reviews of market opportunities and to understand marketing programming results.  Makes recommendations to all parties to improve revenues and drive profitability through marketing programs, including online where applicable.
  • Encourages learnings across property departments, different markets, different platforms, and regions.  Promotes cross-property strategies.
  • Analyzes and evaluates all financial activity labor and daily revenue trends to ensure continuous improvement and identify future opportunities for growth. Makes recommendations for improvement. 
  • Demonstrates intellectual curiosity for the business and industry.  Responsible for maintaining updated knowledge of industry trends and using knowledge to drive change.
  • Assists with presenting and discussing analyses with property level executives.
  • Prepares ad-hoc analysis as needed. 
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.    
  • Responsible for ensuring compliance with all regulatory requirements and reporting potential issues to Executive Management / GM.
  • Maintains strict confidentiality in all departmental and company matters.

To be successful in this position it will require the following skill set


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

  • Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university in Finance, Accounting, or related field; or at least three years planning & analysis experience; or equivalent combination of education and experience.  MBA preferred. Gaming experience highly preferred. Leadership experience required.
  • Must have comprehensive financial modeling experience.
  • Must have the ability to travel between assigned properties as needed.
  • Must have excellent verbal and written communication skills.
  • Must have strong presentation and client interface skills.
  • Must have strong problem solving and analytical skills.
  • Must have the ability to analyze data and make sound recommendations based upon trends.
  • Must be able to meet deadlines and to work under the pressure of short time constraints.
  • Must have technical proficiency and knowledge in Microsoft applications (Word, Excel, PowerPoint, Excel, Access, and Outlook). Must have advanced experience in Excel, COGNOS, and SQL.  Experience with computer report writing software highly desirable.
  • Ability to effectively present information and respond to questions from internal stakeholders, including but not limited to property leadership.
  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
  • Must have the ability to drive results and be proactive when working on tasks.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Must have demonstrated ability to drive toward results. 

SUPERVISORY RESPONSIBILITIES                                                

This job has supervisory responsibilities.

  • Responsible for staff development and training programs.
  • Responsible for rewards and recognition program to maximize employee engagement.
  • Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
  • Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning, and directing work) to meet business needs.
  • Determines work procedures and expedites workflow.
  • Responsible for employee performance (disciplining, coaching, counseling).


Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.



Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.



Employee must be able to qualify for licenses and permits required by federal, state, and local regulations.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.


The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud.


Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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