Don’t just work. Work Happy.
A career in gaming? At L'Auberge Lake Charles, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Shares responsibility for the overall integrity of daily operations in a designated area. - Responsible for the accountability of the chips, cards, dice, and all other gaming equipment. - Maintains constant awareness of activities of all games in assigned locations in order to observe and act appropriately in the event of any suspicious or irregular activity. - Controls and directs games in progress by monitoring and providing assistance and dealer correction. - Assists with verifications of table inventories and effectively manages table limits. - Maintains awareness of how each game stands with respect to player limits, special customers, gains/losses, and dealer performance. - Oversees and ensures high standards of customer courtesy on each game and works closely with Special Events, Players Club, and other casino staff members in this regard. - Maintains a continuous inspection of cards and dice, ensuring the security of assigned table games. - Provides and monitors on-the-job training for dealers to ensure staff receive adequate guidance, resources, and information for optimal job performance. - Monitors chips and cash transactions between dealers and customers and ensure that proper payout amounts are paid to customers, in accordance with established procedures. - Accounts for chips on assigned games. This includes but is not limited to making fills and credits as needed. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
- High School Diploma or equivalent required; Associate degree in related field preferred. - Minimum one (1) year of experience as a Table Games Dealer with proficiency in multiple games required; prior supervisory experience preferred, but not required. - Must have excellent written and verbal communication skills; must be fluent and literate in English. - Must be knowledgeable of applicable state gaming laws and regulations. - Ability to maintain a high level of confidentiality and professionalism. - Complete understanding of all Table Games procedures and operations required. - Knowledge of and ability to identify various cheating techniques. - Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. - Ability to work collaboratively and communicate effectively with team members at all levels of the organization. - Highly organized and detail oriented. - Must have basic math skills, including the ability to add, subtract, multiply, and divide. - Ability to work any shift or hours, including nights, weekends, holidays, and overtime.
Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.
Equal Opportunity Employer