Penn National Gaming, Inc.

Player Services Cashier - Full-Time

Location US-OH-Columbus
Job ID
Casino Property
Hollywood Casino at Columbus
Position Type
Regular Full-Time
Accounting & Finance



Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino Columbus, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

Your daily responsibilities include


  • Ensure interactions with internal and external guests while following the guidelines of the Red Carpet Customer Service Program.
  • Maintains a balanced cashier's till.
  • Process cash transactions for casino customers and employees, including, but not limited to: cashing TITO tickets, personal checks, travelers cheques, processing currency exchanges, cash advances and other cash equivalents.
  • Comply with Title 31 regulations.
  • Enroll guests into Players Club, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions to aid with exceptional guest experience. 
  • Complies with state, company, department policies and regulations.
  • Report suspicious behavior, flagged patrons and possible intoxicated guests to a member of management.
  • Assist with training new team members.
  • Properly verify guests during transactions and interactons to prevent underage guests and improper identification.
  • Adhere to responsible gaming guidelines.
  • Process Markers, Front Money, and Safekeeping transactions.

To be successful in this position it will require the following skill set

  • Must have an outgoing, energetic and enthusiastic attitude.
  • Must be comfortable initiating conversations creating a fun environment with our guests.
  • High school diploma or equivalent.
  • A minimum of 21 years of age.
  • A minimum of one year of cashiering and experience and/or money handling experience.
  • Ability to promptly and accurately follow instructions given by Supervisor or Manager.
  • Must qualify for licensing by Ohio Gaming Commission.
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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