Penn National Gaming, Inc.

Mutuel Teller

Location US-OH-Youngstown
Job ID
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Position Type
Regular Part-Time
Racing Operations



Don’t just work. Work Happy.


A career in gaming? At Hollywood Gaming at Mahoning Valley, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Operates assigned bank or window according to department and regulatory guidelines 
  • Completes all required shift paperwork according to internal control standards 
  • Counts down bank or window at end of each shift and reconciles to the draw amount 
  • Complete a blind drop on all revenues collected during the shift 
  • Provides professional, courteous and sincere service to all guests
  • Efficiently and accurately processes all pari-mutuel wages in the tote system 
  • Efficiently and accurately pays out winners 
  • Can explain the wagering rules and procedures to guests in a pleasant and friendly manner 
  • Presents oneself as a credit to the company and encourages others to do the same
  • Responsible for providing exceptional Marquee Customer Service to all guests
  • This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 

To be successful in this position it will require the following skill set

  • High school diploma or equivalent
  • General cashiering background or prior money handling experience preferred
  • Must be able to read and write English fluently
  • Good math skills (add, subtract, multiply and divide)
  • Excellent customer relations skills
  • Ability to learn and comply with department, property and regulatory policy and procedure
  • Knowledge of tote system to place customer bets
  • Efficiency and accuracy when entering guests wagers and paying out winners
  • Ability to cooperate and work will with co-workers and other departments
  • Dependability
  • Variances within standards according to department variance policy
  • Guest feedback – verbal and written comments
  • Ability to consistently perform to required standards for FOCUS, CSA and Customer Contact
  • Performance Standards

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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