Penn National Gaming, Inc.

Security Control/Podium officer - Full-Time

Location US-WV-Charles Town
Job ID
Casino Property
Hollywood Casino at Charles Town Races
Position Type
Regular Full-Time
Security, Surveillance & EMT



Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino Charles Town, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.



Act as a Communications Officer performing duties in the Security Control and the Security Podium. Guards HCCTR property, including race track, barn area, gaming and other public areas against fire, theft, vandalism, and illegal entry by performing the following duties.

Your daily responsibilities include

  • $1,500 sign-on bonus (internal applicants not eligible)
  • Starting Hourly Rate: $14.50
  • Maintain control of all persons entering and exiting the facility by way of the Employee entrance.
  • Maintains a Communications Log of all radio traffic.
  • Acts as a dispatcher for the Security Department.
  • Answers and handles all incoming phone calls.
  • Monitors Security cameras covering the Service area.
  • Records all employee breaks.
  • Monitor and makes proper response to alarms in the service area.
  • Dispatches emergency response (Fire, EMS etc.) as requested.
  • Monitor status of Generator alarms and reports problems as necessary.
  • Acts as a liaison between the Security Department and all other departments in the Company.
  • Dispatched all money escorts from the Podium.
  • Maintain a log of all Money Escorts, Patron Escorts, Emergency Cash Box Exchanges, and B-Door repairs.
  • Dispatched Officers in response to calls.
  • Ensures all Posts are maintained.
  • Maintain security and issues keys and radios.
  • Maintains security and issues Vendor and visitor access badges.
  • Communicates via voice, radio, logs, telephone with Guests and employees.
  • Prepares reports as requested or required.

To be successful in this position it will require the following skill set


This job has no supervisory responsibilities.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Must have a basic knowledge and ability to use computers and Microsoft Word and Excel.



High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.



Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.



Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.



Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.



Must meet licensing requirements of the West Virginia Racing Commission.  CPR certification.  Must possess a valid driver’s license for the state in which you reside.  In addition to the pre-employment background check, this position will be subject to periodic checks of your driving record in order to determine your continued suitability to drive company and/or patron vehicles.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk or hear; and taste or smell.  The employee frequently is required to reach with hands and arms.  The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and outside weather conditions.  The employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, and risk of electrical shock.  The noise level in the work environment is usually moderate.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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