Penn National Gaming, Inc.

Slot Representative - Part Time

Location US-IL-Joliet
Job ID
2021-83136
Casino Property
Hollywood Casino Joliet
Position Type
Regular Part-Time
Category
Casino Operations

Overview

 

Don’t just work. Work Happy.

 

A career in gaming? At Hollywood Casino Joliet, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

SUMMARY

Perform duties to make change and assist players with payouts and minor slot repairs.  Exercise good judgment in performing routine maintenance on slot machines.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.
  • Make change for guests as requested.
  • Count change wallet at start and end of shift.
  • Payout jackpots to winning guests and complete required logs.
  • Complete necessary tax forms for qualifying jackpots.
  • Perform minor repairs on slot machines.
  • Check and replenish TITO tickets as necessary.
  • Maintain excellent Guest Service while conducting self in professional manner.
  • Assist guests with questions or direct to appropriate party.
  • Must be able to lift and carry a minimum of 50 pounds.
  • Must be able to stand and/or walk for extended periods of time.
  • Other duties as assigned.

To be successful in this position it will require the following skill set

  • Must be at least 21 years of age.
  • High School Diploma or GED equivalent required.
  • 6 – 9 months of guest service experience is preferred.
  • Must understand and speak the English language.
  • Must be able to lift and carry a minimum of 50 pounds.
  • Must be able to stand and/or walk for extended periods of time.

PHYSiCAL DEMANDS

While performing the duties of this job, the employee is regularly required to talk and hear.  The employee frequently is required to stand and walk.  The employee is occasionally required to sit; reach with hands and arms; stoop, kneel, and crouch.  The employee must occasionally lift and/or move up to 50 pounds.  The employee requires manual dexterity to operate all necessary equipment.  Specific vision abilities required by this job include close vision and distance, color vision, peripheral vision, depth perception, and ability to adjust focus, with the most common visual functions being those of near vision and depth perception.  The employee may be required to travel up and down stairs. 

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer

 

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