Penn National Gaming, Inc.

My Choice Rep

Location US-LA-Baton Rouge
Job ID
Casino Property
L' Auberge Casino Hotel Baton Rouge
Position Type
Regular Full-Time



Don’t just work. Work Happy.


A career in gaming? At L'Auberge Baton Rouge, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

Sign up new guests for the mychoice card. Processes replacement cards and maintains the database updating guest records and flagging duplicate accounts to ensure guest information is correct.

Effectively explains complimentary structure and how to qualify for different levels of complimentary services and/or goods.

Cash direct mail and cash back coupons, maintain accountability for all redeemed coupons and cash bank; balance bank at end of shift.

Issue complimentary services and/or goods based on qualified play.

Issue cash and complimentary event tickets and VIP credentials.

Help coordinate mychoice promotions and assists at marketing promotions and events.

Help with maintenance and inventory control of mychoice merchandise.

May distribute promotional coupons and gifts.

Print win/loss statements for guests upon request.

To be successful in this position it will require the following skill set

  • Must be at least 21 years of age
  • Must be able to obtain and maintain a valid gaming license

These skills are typically acquired through at least one year experience directly related to the accountabilities specified or an equivalent combination of training, education and customer service experience which demonstrates the ability to perform the duties of the position.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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