Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino York, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
Pending Regulatory Approval
An individual could be successful if they possess the following.
Greet and verbally acknowledge each guest and escort to seat promptly
Maintain communication with servers and inform them when a table in their section has been seated
Responsible for answering telephones and taking reservations if necessary.
Verify reservation if required, before seating guests
Advise guests of waiting time and recommends beverage outlets
Responsible for seating guests according to established rotation procedure, distribute menus, and explain daily features
Knowledge of all daily specials and featured menu items and their preparation
Handle any guest complaints and resolves them quickly and courteously
Attendance at any pre-shift meetings
Maintain communication with kitchen regarding "86 board" and availability of featured items
Complete knowledge of all menu items and how each item is prepared
Knowledge of and strict adherence to PLCB and RG standards and RAMP
General knowledge of operations at HCPN in order to answer guest inquiries regarding racing, slots, wagering, etc.
Collect payment and complete transactions through efficient use of POS system when needed to assist servers
Keep work area neat and clean in accordance with all PA Department of Health standards
Participate as a team member with all servers, barbacks and any other casino personnel to ensure efficient operations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
We will provide any necessary training for this position.
Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.
Equal Opportunity Employer