Penn National Gaming, Inc.

HOST(ESS) YORK PROPERTY

Location US-PA-York
Job ID
2021-82980
Casino Property
Hollywood Casino York
Position Type
Regular Full-Time
Category
Food & Beverage

Overview

Work Happy

 

Don’t just work. Work Happy.

 

A career in gaming? At Hollywood Casino York, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

Pending Regulatory Approval 

 

An individual could be successful if they possess the following.

Your daily responsibilities include

Greet and verbally acknowledge each guest and escort to seat promptly

 

Maintain communication with servers and inform them when a table in their section has been seated

 

Responsible for answering telephones and taking reservations if necessary.

 

Verify reservation if required, before seating guests

 

Advise guests of waiting time and recommends beverage outlets

 

Responsible for seating guests according to established rotation procedure, distribute menus, and explain daily features

 

Knowledge of all daily specials and featured menu items and their preparation

 

Handle any guest complaints and resolves them quickly and courteously

 

Attendance at any pre-shift meetings

 

Maintain communication with kitchen regarding "86 board" and availability of featured items

 

Complete knowledge of all menu items and how each item is prepared

 

Knowledge of and strict adherence to PLCB and RG standards and RAMP

 

General knowledge of operations at HCPN in order to answer guest inquiries regarding racing, slots, wagering, etc.

 

Collect payment and complete transactions through efficient use of POS system when needed to assist servers

 

Keep work area neat and clean in accordance with all PA Department of Health standards

 

Participate as a team member with all servers, barbacks and any other casino personnel to ensure efficient operations

To be successful in this position it will require the following skill set

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

 

We will provide any necessary training for this position.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

 

Equal Opportunity Employer

 

 

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