Penn National Gaming, Inc.

Fairbanks Server

Location US-IL-Aurora
Job ID
Casino Property
Hollywood Casino Aurora
Position Type
Regular Part-Time
Food & Beverage



Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino Aurora, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.

- Attends TiPS Certification Class.

- Communicates accurate detail of all menu items and preparation methods.

- Answers questions and makes suggestions to guests regarding food and wine service.

- Garnishes  and decorates plates in preperation for service.

- Observes and responds to any additional guests' needs.

- Operates P.O.S. system to standard.

- Attends departmental and company meetings as required.

To be successful in this position it will require the following skill set

- Must be 21 years of age.

- High School Diploma/GED or equivalent experience.

- Ability to maintain HCA identified responsible alcohol service certification.

- Strong wine knowledge preferred.

- Ability to read, write, comprehend, and speak English.

- Ability to perform basic mathematical operations, including: addition, subtraction, multiplication, and division.

- Ability to calculate figures and amounts, including discounts, interest, and commission; able to apply to practical situations using fractions, percentages, and problem-solving.

- Ability to understand and perform duties in accordance with:

- Hollywood Casino Aurora Core Values

- Departmental, property, and company policies and standards

- illinois Gaming Board requirements

- Sarbanes-Oxley

- internal Controls

- Ability to stand for extended periods of time.

- Physical mobility with reasonable accommodations including ability to push, pull, carry, and lift up to 50 lbs.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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