Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino York, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
Penidng Regulatory Approval
An individual could be successful if they possess the following.
Responsible for receiving orders and payments for food, beverage and retail items in a prompt and courteous manner
Responsible for adhering to established cash control policies and procedures within Food & Beverage department at Hollywood Casino.
Knowledge of and strict adherence to PLCB and RG standards
Accurate and efficient use of POS system
Keep work area neat, clean and restock assigned station at end of shift to have ready for start of next shift in accordance with Department of Health standards. Responsible for emptying trash receptacles in accordance with venue guidelines.
Responsible for clearing and sanitizing all tables after the occupying guests vacate them. Responsible for removing dishes from tables and returning to dishwasher
Greet and verbally acknowledge each guest and escort to seat promptly
Maintain communication with servers and inform them when a table in their section has been seated
Responsible for answering telephones and taking reservations if necessary. Verify reservation if required, before seating guests
Responsible for seating guests according to established rotation procedure, distribute menus, and explain daily features
Knowledge of all daily specials and featured menu items and their preparation. Maintain communication with kitchen regarding "86 board" and availability of featured items
Handle any guest complaints and resolves them quickly and courteously. Answer guest questions and directs concerns to appropriate member of management
Complete knowledge of all menu items and how each item is prepared
Participate as a team member with all servers, buspersons, cooks, supervisors, and any other casino personnel to ensure efficient operations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
We will provide any necessary training for this position
Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.
Equal Opportunity Employer