Penn National Gaming, Inc.

Busser - Part-Time

Location US-WV-Charles Town
Job ID
Casino Property
Hollywood Casino at Charles Town Races
Position Type
Regular Part-Time
Food & Beverage



Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino Charles Town, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • $1,500 sign-on bonus (internal applicants not eligible
  • Starting Pay: $8.75/hour + tips!
  • Must be available to work evenings/nights, weekends and holidays.
  • Adhere to HCCTR as well as all Food and Beverage Policies
  • Greets guests with a warm, friendly smile and greeting.
  • Must deliver ACES Guest Service to every guest during all interactions
  • Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and Company standards and programs.
  • Committed to consistently delivering the highest quality of food & service to local and international guests in order to ensure repeat visits.
  • Demonstrate and exhibit characteristics and behavior in accordance with Property and Departmental Service Guarantees, and Property Core Values.
  • Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
  • Carries dirty dishes from dining room to kitchen.
  • Wipes tabletops and chairs in accordance to departmental Health Standards.
  • Sets tables with silverware and glassware.
  • Replenishes supply of clean linens, silverware, glassware, and dishes in dining room.
  • Assist server with guest’s dining experience.
  • Completes work assignments for opening and closing duties.
  • Complete any task assigned by dining room manager, chef, or supervisor.
  • Performs other duties as may be assigned by department and/or company management.
  • Maintains valid WV racing license, Food Handlers permit and TIPS certifications
  • You are required to follow PPE and safety guidance designed to safeguard you, your fellow team members, and guests.

To be successful in this position it will require the following skill set


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



High School student or High School diploma or general education degree (GED). Applicant must be at least twenty one (18) years of age.



Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.  Ability to print and speak simple sentences, and read a guest check.



Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.



Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.



Must qualify for licensing with the West Virginia Racing Commission.

Must be able to obtain proper Food Handler Certification.

Must be TIPS and TOPS certified.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions.  The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat.  Must be able to work in a smoke filled environment. The noise level in the work environment is usually loud.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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