Penn National Gaming, Inc.

Hotel Attendant (Housekeeper) - Full Time

Location US-IL-Joliet
Job ID
Casino Property
Hollywood Casino Joliet
Position Type
Regular Full-Time
Hotel Operations & Retail



Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino Joliet, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include


Perform duties as assigned to include but not limited to cleaning, maintaining, and stocking the following areas: lobby, laundry services, food service areas, guest rooms, hallways, meeting rooms, team member break area, public washrooms, staircase, and elevators.




  • Review section report to determine assigned rooms to be cleaned.
  • Check with front desk personnel to determine room status i.e. vacant, occupied, etc.
  • Clean hotel guestrooms in accordance with hotel cleaning standards policy.
  • Restock and replace all amenities as needed.
  • Stock attendant/lobby cart with the appropriate supplies and cleaning chemicals daily.
  • Clean all public areas including windows and mirrors.
  • Clean and empty all ashtrays.
  • Maintain cleanliness of hallways, stairwells, public vending areas and team member break area.
  • Perform functions in laundry room to include but not limited to sorting, washing, drying and folding laundry. 
  • Restock clean laundry/supplies in appropriate areas.
  • Empty all public and Team Member trash containers when ¾ full.
  • Load dishwasher with soiled dishes, utensils and cookware.  Fill with detergent and start the cleaning cycle.  Stock cleaned dishes in the appropriate areas.
  • Clean all kitchen areas, mop and sweep floors, wipe down walls and ceilings, clean drains, vents and filters.
  • Follow all safety rules and keep the work area clean and in an orderly condition.
  • Conduct self in an appropriate professional manner at all times.
  • Consistently follow through with the appropriate actions when asked to complete projects or tasks.
  • This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and employees.
  • Other duties as assigned.

To be successful in this position it will require the following skill set



  • High school diploma or equivalent is required. 
  • Must be 18 years of age or over. 
  • Must understand and speak the English language.
  • 1 year experience in hotel housekeeping operations/laundry service is preferred.



While performing the duties of this job, the team member is regularly required to talk and hear.  The team Member frequently is required to stand and walk.  The team member is occasionally required to sit, reach with hands and arms; stoop, kneel, and crouch.  The team member must occasionally lift and/or move up to 25 pounds.  The team Member requires manual dexterity to operate all necessary equipment.  Specific vision abilities required by this job include close vision and distance.  Must be able to push and pull carts and equipment weighing up to 250 lbs occasionally.  Most tasks are performed independently with minimal direct supervision.   Majority of work involves contact with cleaning products and chemicals.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.


Equal Opportunity Employer



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