Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino York, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Responsible for providing guidance and daily supervision to staff in the Count department. Supports and administers operational goals and monitors achievements of performance and profit objectives.
Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to deadlines.
Responsible for supporting compliance to departmental budgets.
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
Ensures soft currency is accounted for and recorded in accordance with company policies and procedures
Manually count large amounts of currency
Reviews and compiles reports generated by Soft Count
Ensures company assets are properly accounted for and secured
Accounts for all table games documentation
Oversees the maintenance of machinery used in count room operations
Operates a currency counting machine
Ability to function with secured access for ingress/egress to count room
In the absence of the Player Services/Cage/Count Room Manager, responsible for the direct supervision of soft count staff
Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Maintains strict confidentiality in all departmental and company matters.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.
Associate degree (A.A.) or bachelor’s degree (B. A.)
Two years minimum experience in count operations or similar functions.
Ability to communicate with internal and/or external guests
Ability to read and comprehend company policy and procedures manuals, as well as departmental correspondence
Ability to effectively present information in one-on-one and small group situations to guest and Cast Members
Ability to write correspondence such as memorandums, procedures and departmental incident reports
Ability to read, write, comprehend and speak English
Ability to understand and perform duties in accordance with:
Departmental, property and company policies and standards
State Gaming Board requirements
Ability to stand for extended periods of time.
Must be willing to work at multiple casino locations.
Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.
Equal Opportunity Employer