Penn National Gaming, Inc.

Cage Shift Manager

Location US-MO-Riverside
Job ID
2021-82465
Casino Property
Argosy Casino Hotel & Spa Riverside
Position Type
Regular Full-Time
Category
Casino Operations

Overview

 

Don’t just work. Work Happy.

 

A career in gaming? At Argosy Casino Riverside, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Manages all aspects of cashiering operations for assigned shift at the company in a manner that safeguards assets of the company
  • Familiarization with all company programs and systems
  • Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures
  • Ensures compliance with Title 31 requirements and processes
  • Presents oneself as a Credit to the Company and encourages others to do the same
  • Performs all other related and compatible duties as assigned  Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service. Then, monitors results through inspection, evaluation and analysis.  Makes changes if necessary to achieve end result
  • Management accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation
  • Responsible for staffing and scheduling (planning, assigning and directing work) to meet business demands and ensure customer satisfaction 
  • Responsible for overall department budgets, profit and loss statements, cost analysis, labor analysis, planning and promotions
  • Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues

To be successful in this position it will require the following skill set

  • Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university - three years progressively more challenging leadership role, cashiering or casino operations preferred
  • Must be proficient in Microsoft applications (Excel, Access, Word)
  • Good oral and written communication skills, must be fluent and literate in English
  • Must possess excellent interpersonal skills
  • Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors in a fast-paced environment
  • Ability to stand and walk, and mobility to move easily around cashiering and vault areas as well as entire property for entire shiftAbility to learn Budget & P&L Statements
  • Proven time management and critical thinking skills required
  • Must be able to listen and respond to visual and aural cues
  • Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds and air quality
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces   

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

 

Equal Opportunity Employer

 

Apply/Email

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.