Penn National Gaming, Inc.

Sportsbook Representative

Location US-PA-York
Job ID
2021-82434
Casino Property
Hollywood Casino York
Position Type
Regular Full-Time
Category
Casino Operations

Overview

Work Happy

 

Don’t just work. Work Happy.

 

A career in gaming? At Hollywood Casino York, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

Pending Regulatory Approval

 

An individual could be successful if they possess the following.

 

Your daily responsibilities include

Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.

 

Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.

 

Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.

 

Write Sports tickets in an accurate and timely manner.

 

Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.

 

Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures

 

Explain wagering rules, including betting lines and odds, and procedures to guests

 

Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service.  Offer information on activities, etc., and direct guests for further information as necessary.

 

Create and enter player tracking cards

 

Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity

 

Perform other job-related duties as requested

To be successful in this position it will require the following skill set

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

 

High School Diploma/GED; 6 months of customer service experience or equivalent combination of education and experience.  Previous cash handling experience preferred

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

 

Equal Opportunity Employer

 

 

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