Penn National Gaming, Inc.

Surveillance Agent

Location US-OH-Toledo
Job ID
Casino Property
Hollywood Casino at Toledo
Position Type
Regular Full-Time
Casino Operations



Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino Toledo, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

- Observing and reporting any and all gaming violations and/or thefts of company property - Operating monitor room equipment, including basic computer functions - Participating in court actions relating to gaming violations - Learning and using two card count system - Learning all games in use and all procedures and cheating indicators of such games - Writing proper reports as needed in a timely manner - Responding to surveillance supervision and gaming control requests - Responding to requests of all other departments when necessary

To be successful in this position it will require the following skill set

- High school diploma or equivalent - Ability to perform basic mathematical and computer functions - Must be proficient in Microsoft applications (Excel, Access, Word) - Knowledge of different table games - Ability to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision - Ability to effectively and efficiently move around all work areas - The above skills are typically acquired through a minimum of six months of on-the-job training or through closely related experience - Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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