Penn National Gaming, Inc.

Public Bartender Hollywood

Location US-PA-Grantville
Job ID
Casino Property
Hollywood Casino at Penn National Race Course
Position Type
Regular Full-Time
Food & Beverage



Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino at Penn National Race Course, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

- Must be able to perform efficiently and accurately in a high-volume venue. - Must possess extensive bartending background and updated knowledge on current cocktails. - Responsible for beverage service for guests or beverage/food servers in the assigned venue. - Greets guests warmly and promptly with eye contact and enthusiasm per our "Red Capret Customer Service" guidelines while providing quick and efficient service. - Establish rapport with guests and create a friendly and fun atmosphere in order to assist in reaching profitability, guest satisfaction, workforce, strength, and compliance goals. - Establish a pleasant rapport with internal and external guests. - Knowledge of and strict adherence to PLCB and RG standards. - Thorough knowledge of alcoholic and non-alcoholic beverages and their proper preparation, and ongoing knowledge of new drink trends. - Responsible for mixing and serving beverages directly to bar patrons as well as in a service station capacity to beverage/food servers as venue requires. - Accurate and efficient use of POS system. - Track usage and inventory and order stock to maintain established pars. - Maintain awareness of guest alcohol intake following RAMP guidelines. - Keep work area neat and clean in accordance with all PA Department of Health standards. - At end of shift restock station for start of next shift. - Maintain well-groomed appearance in accordance with Food & Beverage Grooming Standards at all times. - Participate as a team member with all servers, barbacks, and any other casino personnel to ensure efficient operations. - Declare tips through time and attendance system at the end of each shift.

To be successful in this position it will require the following skill set

- High School Diploma/GED. - 0-6 months of bartending experience or equivalent combination of education and experience. - Must have the ability to read, write, and speak English. - Must have the ability to respond to common inquiries or complaints from guests. - Must have the ability to read and interpret documents, such as safety rules and operating and maintenance instructions. - Must have the ability to present information and respond to questions from guests. - Must have the ability to perform basic math skills. - Must have the ability to solve practical problems and deal with a variety of situations. - Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.). - Basic computer knowledge; ability to operate POS systems. - Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board.  - Must be able to obtain proper food handler certification and RAMP certification. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.   - Walking 5% of the time. - Standing 75 % of the time. - Bending and lifting 20% of the time. - Lifting/moving maximum of 70 lbs.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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