Penn National Gaming, Inc.

Beverage Server

Location US-MS-Robinsonville
Job ID
Casino Property
1st Jackpot Casino Tunica
Position Type
Regular Full-Time



Don’t just work. Work Happy.


A career in gaming? At 1st Jackpot Casino Tunica, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Attend new employee hooray for Hollywood and departmental orientation prior to beginning
  • work in the department
  • Report to scheduled shift in proper costume
  • Develop and implement all Hollywood Casino Tunica customer satisfaction standards toward all customers and fellow employees
  • Create a positive customer/employee experience. Smile be helpful and friendly while providing quick and accurate service
  • Acquire the ability to answer questions.  if you don’t know the answer, find someone who does.  if a customer needs assistance, find the appropriate person to assist him. - Ensure stock is sufficient for daily operation.  if there is insufficient stock to complete side work, notify your Bar Back and/or Supervisor 
  • Order beverages using the established call sequence
  • Promote Hollywood Casino food and beverage outlets and entertainment facilities 
  • Adhere to local laws regarding legal age of service
  • Attend alcohol awareness seminars and adhere to all rules and regulations administered through ABC 
  • Complete assigned side work; wipe down all counters and clean service tray.  Keep side station and surrounding work area clean and organized

To be successful in this position it will require the following skill set

  • EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); 2 years experience preferred.  
  • LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Employees of organization.  
  • REASONING ABILITY: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • OTHER SKILLS and ABILITIES: Ability to obtain the appropriate work authorization per gaming regulations Ability to work in a drug free environment and pass a chemical dependency test as required  
  • PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job, the Employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The Employee is required to walk, reach with hands and arms, stoop, kneel and taste or smell. The Employee must occasionally lift, balance and/or move up to 15 pounds. Specific vision abilities required by this job include color and close vision.
  • WORK ENVIRONMENT: The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock and vibration. Employee is frequently exposed to cigarette smoke. The noise level in the work environment is usually high.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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