Penn National Gaming, Inc.

EVS Assistant Shift Manager-Hollywood Casino at York

Location US-PA-Grantville
Job ID
2021-81225
Casino Property
Hollywood Casino at Penn National Race Course
Position Type
Regular Full-Time
Category
Housekeeping & Environmental Services

Overview

Work Happy

 

Don’t just work. Work Happy.

 

A career in gaming? At Hollywood Casino at Penn National Race Course, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

An individual could be successful if they possess the following.

Your daily responsibilities include

**This Position is Pending Regulatory Approval**

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

 

  • Responsible for providing guidance and daily supervision to staff in the department on designated shift.  Supports and administers operational goals and monitors achievements of performance and profit objectives.
  • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
  • Responsible for supporting compliance to departmental budgets.
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. 
  • Assists with oversight of the day-to-day cleaning of the Casino property.
  • Keeps accurate inventory of supplies and equipment; communicates supply needs to manager in a timely manner.
  • Inspects completed work to ensure work is completed and meets established standards.
  • Responsible for ensuring OSHA standards are followed.
  • Responsible for reporting property damage or any problems to manager in a timely manner.
  • Assists in providing distribution of work assignments.
  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
  • Maintains strict confidentiality in all departmental and company matters.

To be successful in this position it will require the following skill set

QUALIFICATION REQUIREMENTS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.

 

  • High School Diplomas or GED is required; one-year related experience and/or training; or equivalent combination of education and experience.
  • Must be able to perform the physical job duties of all EVS team members in times of emergencies.
  • Must be able to operate all standard EVS equipment, including, but not limited to vacuum cleaners, floor machines, carpet extractors, computer, copy machine, mop, broom, and hand held radio operation. 
  • Must be proficient in Microsoft applications (Excel, Word, and Outlook).
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
  • Must be willing to work at multiple casino locations.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

 

Equal Opportunity Employer

 

Work Happy

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