Penn National Gaming, Inc.

Food Runner

Location US-OH-Youngstown
Job ID
2021-81163
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Position Type
Regular Part-Time
Category
Food & Beverage

Overview

 

Don’t just work. Work Happy.

 

A career in gaming? At Hollywood Gaming at Mahoning Valley, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Clearing all table and resetting them for new seating in accordance with venue standards
  • Ensuring each table is ready for guests arrival in accordance with venue standards
  • Performing service duties for servers by picking up their orders when ready in the kitchen and delivering them
  • Monitoring tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area
  • Restocking and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards
  • Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner
  • Attending pre-shift meetings
  • Responsible for maintaining a regular and consistent attendance record
  • Participating as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation
  • Declaring tips through time and attendance system at the end of each shift

To be successful in this position it will require the following skill set

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Knowledgeable of food and wine
  • Excellent customer service/communication skills
  • Available to work required schedule which may include nights, weekends, holidays and overtime as needed
  • Must meet professional appearance standards as prescribed by company policy
  • Must be able to respond to visual and oral cues
  • Able to work in constricting areas
  • Able to tolerate noise and bright lights
  • Able to work at a fast pace in often crowded/noisy environment

Education and/or Experience:  Must have one-year cumulative experience as a bartender, bar back or server or have completed bartending school and possess a high school diploma or equivalent.

 

Language Skills: Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:  Be able to make quick, reasonable decisions regarding patron and team member interactions.

Certifications, Licenses, Registrations: Must be able to qualify for licenses and permits required by federal, state and local regulations.

Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The Team Member is required to walk, climb or balance; stoop, kneel, crouch, or crawl, push, pull, carry, reach, bend, twist and talk or hear when performing job duties in varying work areas. Must be able to lift up to 25 lbs. Team Members must be drug free.

Work Environment: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually very loud.
  • All Team Members at Hollywood are under surveillance (and audio surveillance in limited areas).  Performance may be observed and recorded.
  • Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer

 

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